Investing In A Total Talent Approach to Workforce Management

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1 Investing In A Total Talent Approach to Workforce Management Premier Health Amaris McComas Director of Talent Acquisition PeopleFluent John Moore Sr. Consultant

2 Agenda About Premier, Inc. About PeopleFluent Changing workforce Evolutionary approach to Total Talent Organizational goals Changing providers

3 About Premier, Inc. Healthcare performance improvement company Mission: To improve the health of communities 1,600 employees Headquartered in Charlotte, NC

4 Our business at a glance Alliance of approximately 3,400 hospitals 68% of U.S. community hospitals and 110,000 alternate sites of care 74% owned by health systems (1) ~$41 billion in group purchasing volume ~1 Insights into out of every 3 U.S. health system discharges Over 500 sales/field and advisory services employees that work with and inside our member hospitals 4 Data as of September 30, Following October 31, 2014 exchange. (1)

5 About PeopleFluent Leader Human Capital Management In over 5,200 organizations 214 countries and territories 80% of the Fortune VMS customers $7B managed spend

6 Changing Workforce Percent in Workforce by Age to and older Source: Bureau of Labor Statistics

7 Changing Workforce Only 1/3 of Millennials say their current job is their career The proportion of working 65 to 69 year olds has doubled since % of HR professionals say Baby Boomers retiring will have a major impact on the workforce By 2020 there will be 5 generations in the workforce Non-employees will make up from 32 to 45 percent of the corporate workforce by the mid 2020s Source: XYZ University

8 The New Reality Significant contingent population with needed skills Many contingent workers are not seeking permanent employment Independent contractors often work on a project basis Your high-value employee may be a contingent worker

9 The Blended Workforce Contingent Permanent Project Blended Workforce

10 Poll What percentage of your workforce is contingent today? 5% 10% 20% 40%+ IDK

11 But How to Get There Multiple talent acquisition/management products No connectivity Difficult to gather data from multiple systems Hard to make one-to-one comparisons No system to acquire and manage contingent workers No project-based system to manage independent contractors

12 Evolutionary Approach Needed visibility into permanent and contingent workforce Hiring Retention Performance Active contingents Assignment data

13 Understanding Workforce Planning What s important to the organization? What are the focus areas? Top three goals What are they? How do we work toward achieving?

14 High Level Goals Move toward a single or compatible systems Manage by total workforce Retain high-value personnel Permanent Contingent Hire certain skillsets Incorporate contingents into planning

15 Phase I Implemented PeopleFluent Vendor Management System (VMS) Transitioned existing contingents into system Employed Managed Service Provider for day-today operations Used reporting to understand current Deployments Skillsets Forecast

16 Phase II Implemented PeopleFluent Services Procurement Module Transitioning project-based work Independent Consultants IT projects Reporting Combines with other contingent reporting Feeds into total workforce planning

17 Long Term Compatible HR management tools to incorporate all workforce data Talent pool of permanent and contingent availability Programs to target high-value contingent labor Hire, or Use for specific skill needs

18 The Contingent World Today Staffing Independent Contractor Freelance Market Former Employee Niche Suppliers Direct Online Third Party Software??? Compliance Contracts Purchasing Finance Talent

19 The Evolving Contingent World Staffing Independent Contractor Freelance Market Former Employee Niche Suppliers Vendor Management System with Partners Compliance Contracts Purchasing Finance Reporting

20 Poll What steps have you taken towards a Total Talent Management strategy? Exploring TTM strategy options Currently assessing TTM responsibilities and organizational changes Presently implementing an actual TTM solution strategy Not considering this blended workforce management strategy Do not know- I m only responsible for VMS/SOW programs

21 Thank You Contact Info Amaris McComas John Moore, CCWP

22 Evaluation How-to: Why? Your feedback drives SIG Event content By signing and submitting your evaluation, you are automatically entered into a prize drawing How? Option 1: App 1. Select Schedule 2. Select Schedule by Day 3. Select Day 4. Select Session 5. Scroll to Description 6. Click on the Evaluation link Option 2: Browser 1. Go to 2. Select Session (#22) Complete and submit!

23 Session #22 Investing In A Total Talent Approach to Workforce Management Speakers: Amaris McComas Premier Health Amaris_McComas@PremierInc.com John Moore PeopleFluent john.moore@peoplefluent.com bit.ly/downloadameliaapp Tweet using: #SIGspring15

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