Bruce Barge Partner Los Angeles

Transcription

1 EMPLOYEE ENERGY MANAGING THE PRODUCTIVE POWER OF PEOPLE APRIL 23, 2013 Bruce Barge Partner Los Angeles

2 Agenda for Today Defining energy and why it matters Table exercise: Your energy level How energy impacts performance: Not too cold, not too hot Table exercise: Energy drivers and variability Your energy at work: Personal and organization 1

3 Energy at Work Shout out adjectives Describe how you feel when you are energized at work 2

4 What Employees Tell Us Motivated Aligned Vigorous Focus Intense Involved Confident Enthusiastic High dynamism Passionate Fulfilled Fuel that pushes our department locomotive in action Ambitious Delivery!!! Positive Clarity Clear goals Committed Can do Positive drive Proactive Shared purpose Excited Feeling motivated as a team to give 100% or more Positive momentum Working as a team one energy Able to deliver Performing at peak level Buzz from working 3

5 Why Energy? Energy is needed for Performance Physics and inertia Energy = force needed to move forward Behavioral sciences Energy = motivation High performance environments or people = high levels of energy 4

6 The Energy Studies Dr. Theresa Welbourne survey work over past 20 years Surveys of employees Energy scores Performance outcomes Predicts student test scores Predicts 360 ratings of performance Predicts turnover Predicts patient satisfaction in hospital Predicts customer service and team outcomes 5

7 Energy vs. Engagement Engagement is necessary but not sufficient Engaged Energy gets you high performance Passion, sense of urgency, moving forward fast and faster, innovating, exploring, engaging in the right fights (courageous), moving the company in the direction it needs to win or to beat the competition; uncomfortable perhaps but successful and focused on winning. Engagement gets you retention People proud of the company, willing to stay, helping out when needed, working on positive and friendly relationships, getting what they need at work, liking the cafeteria food, enjoying themselves at work, happy, content, but not always doing what is needed to succeed. Need something more than engagement to drive high performance at work. Energized 6

8 TABLE DISCUSSION

9 Table Exercise How s your Energy at Work? 8

10 Table Exercise Discuss at your table, then report out How many have energy at your best (Energy gap = 0) How many above where at your best (Energy gap > 0) How many below where at your best (Energy gap < 0) 9

11 Energy Optimization For both health and performance, there is an optimal level of energy Body pulse optimization not maximization Targeted heart rate not fastest heart rate Athletes train and perform to maximize performance in spurts Push yourself hard for a finite period, then recover Set expectations, training, nutrition accordingly 10

12 Optimal Energy Management Styles Which Jobs or Occupations are Best for You? Energy conserver Conserve energy at work and focus energy on non-work activities. Energy stabilizer Energy moderate; jobs where concentration is key. Surprises are not part of these jobs. Energy sprinter Jobs that require sprinting, to the point where you are almost but not exhausted. Energy risk taker Jobs that allow recovery time. Where are you when you do your best work? 11

13 Energy can be influenced by peers, environment, culture Energy is catchy You can create positive energy or black holes 12

14 Causes of Fluctuation What is causing fluctuation in your energy? Or what s helping keep your energy stable? 13

15 Table Exercise Fluctuation in Energy WHAT DOES YOUR TREND LOOK LIKE? Think about how much your energy fluctuates each day and over time 14

16 Table Exercise Energy Drivers at Work 1. At your table, share how much variability you have in energy - During each day (morning, afternoon, evening) - Over time in working at the same job or same project - At work versus away from work 2. What factors are the key drivers affecting your level of energy at work? - Positive drivers - Negative drivers 3. What factors are the key drivers of variability in energy for you? 15

17 SUMMARY: PERSONAL AND ORGANIZATION ENERGY

18 Increasing awareness = Positioned for success Paying attention to energy Energy Energy gap Energy fluctuation Put it together, and it tells a story about you, your energy and your work. 17

19 Lessons from the energy data Two factors most impact energy Relationships Me and my job Me and my career Me and my manager Me and my peers Me and my company Me and my clients Non-work relationships ENERGY Direction Not just strategy Help me prioritize today Help me when new projects are dropped on my plate Help me with exciting direction / challenges Redirect when unsuccessful 18

20 Practical application Lessons Learned Energy is an optimization construct being in the zone predicts positive outcomes Energy fluctuates a lot tracking your energy patterns helps you manage it You ultimately own your energy at work your manager can influence, but you own your energy Relationships and direction are both important both are critical for high performance and achieving goals 19

21 Optimize and Direct Energy Employees with optimized energy, directed at their personal goals meet their goals Employers who optimize and direct employee energy at work have high performing organizations When employees and employers partner to create high energy conditions, everyone wins 20

22 Resources

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