Role Description Building & Facilities Officer

Transcription

1 Role Description Building & Facilities Officer Cluster Agency Division/Branch/Unit Location Department of Planning & Environment Sydney Living Museums Eastern Sydney Portfolio Classification/Grade/Band Clerk Grade 5/6 Kind of Employment Elizabeth Bay House, Rose Seidler House and Vaucluse House Ongoing ANZSCO Code Role Number HP135 PCAT Code Date of Approval 16 September 2014 Agency Website Agency overview Historic Houses Trust of NSW, incorporating Sydney Living Museums (SLM), is a statutory authority of, and principally funded by, the NSW Government. The Historic Houses Trust is one of the agencies that is located within the Office of Environment and Heritage (OEH), reporting to the Minister for Heritage. OEH regulates industry, protects and conserves the NSW environment, manages over 850 national parks and reserves and protects the natural, cultural and built heritage in NSW. SLM cares for significant historic places, buildings, collections and landscapes with integrity, and enables people to enjoy and learn about them. SLM was established under the Historic Houses Act 1980 to manage, conserve and interpret the properties vested in it for the education and enjoyment of the public. SLM s portfolio includes houses, museums, landscapes, a library and collections of paintings, furniture and objects. SLM is managed through four groups Heritage, Creative Services, Commercial Services & Marketing and Operations. There are four Portfolios within the agency each Portfolio comprises a group of properties either geographically or thematically linked. The Portfolios are City (Justice & Police Museum, Museum of Sydney and Susannah Place Museum), Eastern Sydney (Elizabeth Bay House, Government House, Rose Seidler House and Vaucluse House), Macquarie Street (Hyde Park Barracks Museum and The Mint) and Western Sydney (Elizabeth Farm, Meroogal and Rouse Hill House & Farm). The Portfolio Teams including the Head of Portfolio, Portfolio Curator, Visitor Services Coordinator, Building & Facilities Officer and supporting staff deliver heritage, visitor, education, programming, commercial and operational outcomes for SLM sites. Primary purpose of the role This role manages the planning and implementation of the maintenance and upkeep of Eastern Sydney Portfolio sites by coordinating the building assets and operations to ensure Portfolio sites meet appropriate standards in the care, conservation and management of historic sites. 1

2 Key accountabilities Collaborate with the Head of Portfolio to schedule and plan both programmed maintenance and reactive requirements, while ensuring heritage values are protected in accordance with the agency s policies and procedures. Effective management of the day to day maintenance of the facilities within the Portfolio including timely programming and costing of works across the Portfolio. Participate in the ongoing review and improvement of work processes; developing a detailed knowledge of site safety for individual Portfolio sites and ensuring public safety and WHS requirements are met through the coordination of contractors, providing site inductions, training others in safe work methods and taking responsibility for the safe and complaint storage of materials on site. In collaboration with the Head of Portfolio manage the annual action plan, TAMS planning, maintenance and work schedules for the assets. Working with the Head of Portfolio ensure a high standard of preparation and presentation of the Portfolio sites for activities including museum operations, venue hire, internal and external events, public programs, education and maintenance work. Take an active hands-on role in managing, repairing and maintaining the Portfolio sites including, responding to site security needs and serving as the security contact for out of hours response. Provide reports and data as required on planned and reactive maintenance and the operation of facilities and systems at the Portfolio sites. Ensures the safe, efficient and compliant operation of all Portfolio building assets and systems. Key challenges Ensure a consistent standard of building operations across the Portfolio sites taking into account that building systems, operational requirements and user expectations may vary. Develop an understanding of the technical issues associated with maintenance of historic buildings, their materials and construction and knowing when to seek specialist assistance from other key staff. Recognise and overcome the communications, resourcing and practical challenges that arise from an agency with limited resources dispersed over a number of sites. Key relationships Who Internal Head of Portfolio Museum Assistant Heritage Team and other teams across the agency Eastern Sydney Portfolio staff External Contractors, trades and services Why Receive guidance in relation to facility and maintenance outcomes. Collaborate to schedule and plan both programmed maintenance and reactive requirements. To provide guidance and regular updates in relation to facility and maintenance outcomes. Collaborate with to coordinate planned work within the Portfolio. Collaborate to ensure safe, efficient and complaint building operations. Develop effective cross-departmental working relationships. Collaborate to ensure safe, efficient and complaint building operations. Provides advice on condition and operational status of building systems and structures. Coordinate maintenance of the facilities at the Portfolio sites. Role Description Building & Facilities Officer 2

3 Who providers Cultural organisations, local government, and experts in the field Role dimensions Decision making This role: Why Coordinate and supervise to ensure programmed works are achieved. Consult, liaise and collaborate on matters relating to the maintenance of the Portfolio sites. Makes day to day decisions relating to work priorities and workload management for themselves and staff supervised. Takes active ownership of own work. Allocates work to supervised staff member and monitors progress. Consults with supervisor on issues with the potential to escalate or create precedent. Refers to supervisor for decisions that require change or fall outside standard guidelines and practice. Maintains efficient lines of communication. Works within project timelines, budgets and briefings set by the supervisor. Reporting line This role reports to the Head of Portfolio for the Eastern Sydney Portfolio. Direct reports The Museum Assistant for the Eastern Sydney Portfolio reports directly to this role. Budget/Expenditure Nil Essential requirements Tertiary qualifications in building trades/building maintenance or relevant experience. Knowledge of mechanical and electrical building services. Strong interpersonal skills, including proven written and verbal communication skills. Project management experience including asset and maintenance management. Knowledge and training in building codes, electrical, water, hydraulic and security systems. Experience working in heritage or museum organisations with an understanding of heritage buildings and museum environments. Experience working with a range of software applications used to maintain and update information, eg word processing, spreadsheets, web and building management. Current driver s licence. Capabilities for the role The NSW Public Sector Capability Framework applies to all NSW public sector employees. The Capability Framework is available at Capability summary Below is the full list of capabilities and the level required for this role. The capabilities in bold are the focus capabilities for this role. Refer to the next section for further information about the focus capabilities. NSW Public Sector Capability Framework Role Description Building & Facilities Officer 3

4 Capability Group Capability Name Level Display Resilience and Courage Act with Integrity Manage Self Value Diversity Communicate Effectively Commit to Customer Service Work Collaboratively Influence and Negotiate Deliver Results Plan and Prioritise Think and Solve Problems Demonstrate Accountability Finance Technology Procurement and Contract Management Project Management Manage and Develop People Inspire Direction and Purpose Optimise Business Outcomes Manage Reform and Change Focus capabilities The focus capabilities for the role are the capabilities in which occupants must demonstrate immediate competence. The behavioural indicators provide examples of the types of behaviours that would be expected at that level and should be reviewed in conjunction with the role s key accountabilities. NSW Public Sector Capability Framework Group and Capability Level Behavioural Indicators Personal Attributes Manage Self Relationships Work Collaboratively Look for and take advantage of opportunities to learn new skills and develop strengths Show commitment to achieving challenging goals Examine and reflect on own performance Seek and respond positively to constructive feedback and guidance Demonstrate a high level of personal motivation Build a supportive and co-operative team environment Share information and learning across teams Role Description Building & Facilities Officer 4

5 NSW Public Sector Capability Framework Group and Capability Level Behavioural Indicators Results Deliver Results Results Demonstrate Accountability Business Enablers Project Management People Management Manage and Develop People Acknowledge outcomes which were achieved by effective collaboration Engage other teams/units to share information and solve issues and problems jointly Support others in challenging situations Complete work tasks to agreed budgets, timeframes and standards Take the initiative to progress and deliver own and team/unit work Contribute to allocation of responsibilities and resources to ensure achievement of team/unit goals Seek and apply specialist advice when required Take responsibility and be accountable for own actions Understand delegations and act within authority levels Identify and follow safe work practices, and be vigilant about their application by self and others Be alert to risks that might impact the completion of an activity and escalate these when identified Use financial and other resources responsibly Perform basic research and analysis which others will use to inform project directions Understand project goals, steps to be undertaken and expected outcomes Prepare accurate documentation to support cost or resource estimates Participate and contribute to reviews of progress, outcomes and future improvements Identify and escalate any possible variance from project plans Clarify work required, expected behaviours and outputs Contribute to developing team capability and recognise potential in people Give support and regular constructive feedback that is linked to development needs Identify appropriate learning opportunities for team members Recognise performance issues that need to be addressed and seek appropriate advice Role Description Building & Facilities Officer 5