JOB DESCRIPTION. Project Manager Transforming Care After Cancer Treatment (TCAT)

Transcription

1 NORTH OF SCOTL AND PLANNING GROUP JOB DESCRIPTION 1. JOB IDENTIFICATION Job Title Department(s) Job Reference: Project Manager Transforming Care After Cancer Treatment (TCAT) NoSPG Sc06/4719N Names of Job Holder(s) Vacancy Job Holder reference: 2. JOB PURPOSE The post exists to provide leadership and management coordination to regional Transforming Care after Treatment (TCAT) programme. The post holder may also be asked to provide leadership and support to the development and implementation of a range of regional projects, including the initiation of new networks where appropriate. There will be a particular emphasis on ensuring that patients and their families across the North of Scotland have equitable access to clinically effective services by establishing models of care for follow-up after cancer treatment.

2 3. ORGANISATIONAL POSITION NoSPG Executive Director Regional Planning* Associate Director Regional Planning Programme Manager* (Child Health) NOSCAN Manager* Regional Network Manager x2 Regional Network Manager x 1 Regional Network Manager x 1 Regional Project Manager (TCAT) Project Manager (x1) Executive Assistant (X1) Project Support (x1) Admin / PA (x4) NOSCAN Admin / PA (x1) * This chart indicates the main line management responsibilities relevant to particular roles. A number of other roles, including Clinical leads, are central to the delivery of the regional agenda by guiding and supporting regional work / staff. These are too numerous to be identified individually here however will work closely with post holders on a day to day basis. Working within a matrix management framework, post holders will direct elements of the workload of individual support roles, as they apply to their own areas of work. 4. SCOPE AND RANGE The North of Scotland Planning Group (NoSPG) is a collaboration of six NHS boards (Grampian, Highland, Orkney, Shetland, Tayside and Western Isles), who have agreed to work together across a range of services. The region covers half the landmass of Scotland, which is spread across particularly challenging geography, and is home to 23% of Scotland s population. The requirement for Boards to work regionally was introduced by the Health Reform (Scotland) Act 2004, which places a statutory duty on NHS Boards to work across geographical boundaries to plan services and the workforce required to support services. HDL (2004)46 set out the Scottish Executive s expectations about how boards would respond to the new duty through greater emphasis on regional planning and where necessary, regional working. HDL (2005) 52 deals with workforce planning. The review of Regional Planning (2012) was followed by a renewed commitment to Regional Planning, from the NoS Boards. There are three regional Planning groups in Scotland: the North, the West and the South East. A number of NHS Boards will link with more than one planning group. Regional Planning Groups are not separate from the Boards but support collaborative working across board boundaries. Whilst NoSPG refers to the

3 whole system of regional working, this work is led by the NoSPG Executive, whose core members are the Board Chief Executives and the Director of Regional Planning. The group is chaired by one of the Chief Executives on a rotational basis and each NHS Board has one other Executive member on the group. NoSPG is accountable to each of the six NHS Boards. NoSPG has a lead role in achieving the delivery of the regional work plan and is responsible for the coordination and function of a wide range of specialist and clinical planning groups. A schematic which describes these groups is attached at Appendix 1. The NoSPG work plan has high-level objectives across a diverse range of services and service areas, these range from responsibility for delivering large scale capital developments to longer term strategic planning based on collaboration to sustain services across the north. Working at regional level is extremely complex, as it involves seeking a common course through different corporate systems and cultures and ensuring that individual NHS Boards are ready to commit to the same things at the same time. It often involves identifying which Boards are involved in which projects and this is variable because Boards will link with different planning groups for different services. It can also involve working across more than one region or at an all Scotland level and with the Scottish Government to achieve objectives. The complexity in working across six different NHS Boards, with very different service models, requires regional workers to be adept at negotiating and persuading clinicians and others involved in service delivery, who may hold strong and at times opposing views, to move collaboratively to develop a different service model to improve services and reduce waiting times for the benefit of patients. Objectives are set each year by NOSPG; however achievement of those objectives can be challenging, as those who hold leadership roles must achieve these objectives through expert facilitation and negotiation skills and without any hierarchical authority within the boards themselves. The post holder will be expected to work largely unsupervised and the majority of the work is self generated. The post holder will therefore be expected to demonstrate a high level of initiative, adaptability, planning ability, sound judgement, competent analysis and evaluation skills. The post holder will work with members of both network project groups, clinical and non-clinical colleagues, the voluntary sector, patients and the public across the region in developing prioritised work plans. The post holder will also provide a link between network project groups and the wider integrated planning framework in the north of Scotland. The post holder will guide and coordinate the work of various projects and as such must have effective communication, negotiation, influencing and leadership skills, both to manage the work and achieve consensus and commitment in taking work forward. The post holder does not hold a budget but will have responsibility for advising on utilisation of any resource allocated to individual projects and services. This is a regional post and as such the post holder should expect to travel throughout the region on a regular basis; whilst there will be flexibility regarding the individuals base, the post holder will be required to have a regular presence in other regional offices, as agreed with their line manager.

4 5. MAIN DUTIES/RESPONSIBILITIES 1. To provide strategic management support and leadership to the TCAT programme of work across the region, ensuring they are successfully delivered within agreed time-scales. This will include identification of areas requiring strategic management, communication, quality improvement and standards, education and training. 2. To work closely with the wider regional team to ensure a standardised project management approach is embedded and used across all regional networks and projects, engendering a collaborative and open culture which will support a matrix approach to regional functions. Strategic Management 3. Lead on the development of key areas of regional standards and guidelines for related projects in collaboration with key stakeholders for identified projects with the programme area. 4. To act as the management contact for the developing of identified regional projects working closely with clinical & non clinical colleagues to ensure that the projects are delivered successfully. 5. To lead the development of project and network work plans ensuring key stakeholder involvement, identifying key priorities and the development of solutions ensuring coherent fit with local health plans and financial strategies. 6. Supporting colleagues with the implementation of successful projects to ensure the achievement of strategic targets and continuous quality improvement. 7. To facilitate patient, carer and public involvement in projects to ensure services developed are focussed on patient s health and experiences. 8. Lead on the production of project and network reports for regular reporting, one off developments and ad hoc reports as required. 9. Assist in developments arising from regional and project meetings, share organisational information, and make decisions ensuring timely strategic planning. 10. Facilitate and support service change and redesign to meet the needs of the regional work plan. 11. Identify opportunities to develop projects, networks and redesign programmes which support the implementation of the regional work plan. 12. Maintain the highest standards of accuracy and probity, guiding and supporting colleagues to uphold same. Quality Assurance and Monitoring 13. Empower colleagues in prospective audit and monitoring of clinical standards to map patient focussed integrated care pathways, agreed clinical guidelines and implement evidence based practice including supporting major service redesign where needed. 14. To lead the development and monitoring of Quality Assurance Frameworks both for networks and which support the successful implementation of related projects within remit. Communications 15. Establish and develop effective working relationships with managerial and clinical colleagues to ensure cross boundary collaboration and partnership working. 16. Engender a collaborative, supportive and facilitative culture, both within the regional team and across stakeholder groups. 17. Work closely with clinicians, to develop clearly mapped pathways of clinical management to allow coordination of integrated patient and management protocols. 18. Plan and implement effective governance processes for networks and projects within area of remit, building on learning across other regional networks in the north and across Scotland. 19. Lead the development of mechanisms for meeting information needs of patients and health care professionals across the region to support the development of networks. 20. Work with colleagues and partner organisations to develop and maintain links between all aspects of those services providing care to service users within area of remit. 21. Act as the point of contact for related work. Education and Training 22. Identify the training and education requirements for professional and public involvement with related projects and networks, ensuring that implementation of successful projects and networks are supported by a training and education strategy where applicable.

5 6. SYSTEMS AND EQUIPMENT The post holder will demonstrate excellent research and IT skills including familiarity, knowledge and /or competence in the following areas: Advanced working knowledge of Microsoft Office products, in particular, Excel, Word and Powerpoint. A good working knowledge of the internet is also essential as the postholder will be required to download data from a variety of NHS related websites (e.g. Information Services Division). Video and teleconferencing skills, both in term of technical familiarity but also the use of this technology as a means of communication; proven analytical skills, project management skills and a track record in management role, leading diverse projects, to support the overall regional work plan of NoSPG. The post holder will have a clean full UK driving licence. 7. DECISIONS AND JUDGEMENTS The post-holder will be expected to develop outcome orientated objectives that reflect both aspects of the role, agreed with the identified area of remit (TCAT) and in support of the wider work of NoSPG. The post holder will agree objectives on an annual basis and be appraised by the appropriate line manager (NOSCAN Manager) and will be expected to deliver against agreed deadlines. Within the agreed objectives, the post-holder will be expected to work and make decisions autonomously and to independently move work forward, seeking advice only where necessary, and is therefore expected to be a self-starter, capable of identifying initiatives and developing these for consideration by the NoSPG executive. The post-holder will be expected to undertake complex analysis that involves determining the correct methodology drawing upon expertise from across and out with the regional team. This requires proven skills in the management of projects within tight timescales and a collaborative approach to ensure standardised approaches to work are used. 8. COMMUNICATIONS AND RELATIONSHIPS Communications within the North region are challenging, due to the wide geographical area, and whilst there will be considerable face to face discussions the post-holder will also have to be skilled in other methods of communication including video-conferencing, electronic communications and more traditional methods such as letter writing. The post holder will be expected to demonstrate strong analytical skills, the ability to develop innovative solutions supported by persuasive abilities necessary to gain commitment from often diverse groups. The post holder should also be able to demonstrate good presentational skills. The postholder will be expected to liaise with senior managers and executives within NHS Boards and senior staff within the wider NHS in Scotland. The postholder will lead on specific areas of analytical work for NoSPG (TCAT primarily) and will be expected to maintain excellent working relationships within the regional team, collaborating NHS Boards, other NHS bodies and other external organisations involved in the provision and use of health intelligence and information.

6 This role requires flexibility underpinned by a supportive and facilitative style of leadership where objectivity is the central theme, to maintain engagement in achieving collaborative goals. 9. PHYSICAL DEMANDS OF THE JOB There is a frequent requirement to carry files, laptop etc to internal, external locations both within and outside the board area. Typically items weigh 6-12 Kg. Other key skills include active listening, professional presentation (whole body and physical presence verbal and non-verbal communication), clear methodical speech, concentration and thinking on feet when interacting with others at all levels, both NHS staff and the external agencies/stakeholders. Sitting at desk for reading and analysis of documentation, computer use, report writing and collation and analysis of complex data for prolonged periods of time, typically 2-4 hours. This work requires intense concentration and on occasion can be interrupted which requires the post holder to reprioritise work (approx. 4-5 times per week). Manual dexterity skills are required when preparing equipment for presentations e.g. IT and audio-visual equipment. The post requires driving / travelling to daily meetings on various geographical sites within the North and nationally. This requires occasional nights away from home (typically 6-10 per year), early starts (2-3 per month) and late finishes (2-3 per month). There will be occasional visits to the island boards. The post holder has to manage time in order to meet appointments and route-plan accordingly. As the post holder is often unable to visit the office base on a daily basis, careful preparation needs to be made in order to ensure all appropriate documentation is available for meetings and to work remotely (on trains or at hot desks across the region). Travelling throughout the region and to other regions of Scotland on a regular basis and working in a variety of settings. 10. ADDITIONAL INFORMATION SPECIFIC TO THIS POST The main emphasis of this post will be support the TCAT projects and work across the North of Scotland. However, the post holder may also be asked to support other relevant and related work. The post holder will report to the NOSCAN manager but will work closely and support the regional TCAT clinical lead. The Transforming Care after Treatment work is aligned to the nationally driven programme of work which is jointly sponsored by the Scottish Government and Macmillan Cancer Support. The post holder will have input into the national, regional and local TCAT operational groups. This is a regional post and a suitable base for the post-holder will be negotiated with the successful candidate. This is a fixed term post for 2 years.

7 10. MOST CHALLENGING/DIFFICULT PARTS OF THE JOB Being able to work within the environment of different environments and cultures, developing plans with demonstrable outcomes. Being able to respond quickly to a diverse range of topics, meeting short deadlines. Prioritisation of work in a pressurised environment with competing demands. Maintaining positive and effective relationships across area of remit (within the regional team and across the wider stakeholder group). Maintaining effective engagement in regional work plan across NHS Boards, within area of remit. Managing time effectively.

8 11. KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED TO DO THE JOB The post holder is required to be educated to degree level (or equivalent experience) in a relevant clinical discipline, healthcare planning or project management. A post graduate management or related qualification being desirable. The post holder will have between three and five years experience of working at a senior clinical or middle management / supervisory level within the NHS or equivalent large complex organisation. This experience may have been gained in one of several areas, e.g. clinical or general management, service planning or project management. Experience of working within the national health service would be an advantage. The post holder will have the following personal qualities: Driven to achieve whilst working autonomously; Ability to deliver against a tight time scale, without managerial/hierarchical control; Ability to work as part of a disparate team, spread across the six NHS Boards; Excellent interpersonal skills Highly Organised Assertive Emotionally stable Initiator / self-starter Results oriented Commitment to life-long learning The post holder will also have knowledge and understanding of current and best practice in health services or public sector project management, knowledge of NHS political climate and ability to work within it and the ability to strategically analyse the National Health & Well-Being Agenda through knowledge and understanding of business systems and processes. The post holder has no hierarchical control within any of the six NHS Boards with whom they work and is therefore required to be an expert in use of facilitative and influencing skills to achieve his/her objectives. The post holder will therefore require the following skills, acquired through training or relevant experience: Ability to assimilate, critically evaluate, identify and deliver objectives at a high level of complexity equivalent to post-graduate level. Proven project management skills and experience in project delivery. Experience in delivery of redesign, including internal consultant skills. Advanced communication skills, including motivational skills to encourage collaborative working and problem solving across NHS Board boundaries. Highly developed facilitation and presentation skills, including working with groups of varying sizes. The post holder will be expected to undertake focus groups, training sessions and present, often complex and contentious information to senior staff, including Chief Executives and other Executives. Ability to work positively and effectively with others at all levels across six NHS Boards across the North of Scotland, working with different cultures and systems to achieve objectives. Ability to work in partnership with external agencies/staff representatives. Creativity and innovation. Deliver at a high level within a limited timeframe. Proven ability to devise, initiate, manage and deliver/facilitate multi-professional working. Extensive IT Skills Word, Excel, Power-point, Internet. Video and teleconferencing skills. Clean full UK Driving licence, preferably car owner.