CANDIDATE INFORMATION BRIEF. Appointment of CEO, Tate Commerce

Transcription

1 CANDIDATE INFORMATION BRIEF Appointment of CEO, Tate Commerce May 2018

2 CONTENTS Introduction The role The person Terms of appointment How to apply

3 INTRODUCTION Tate Enterprises Limited is a fully owned subsidiary of Tate Galleries with a remit to generate income to fund Tate s activities; the contribution to Tate is increasingly important. Tate Enterprises Limited is made up of two key businesses, Tate Commerce and Tate Catering. In the last five financial years, Tate Commerce s turnover has ranged from 13.5m to 19.9m, averaging 16.7m and with an average mean net operating profit of 2.6m. Income derives from eight fixed shops and up to five temporary exhibition shops across the four Tate sites, as well as the Tate s online shop, trade sales of in-house produced books and product, picture library, licensing and filming income. During 2017/18, publishing produced 47 in house titles split 24/23 by exhibition related and non-exhibition related titles. Additionally, the sales team were responsible for 11 co-editions, eight buy-ins and one licencing deal. Merchandise is a growing part of the business, turning over more than 9m of income for the first time in 2017/18. Following a period of investment, the online shop now operates off a single platform along with revenue generating parts of the Gallery and is forecast to grow year on year to a point at which it returns a net profit in 2018/19. After the expansion of Tate Modern in 2016, the average number of employees in the company for 2017/18 was 237. Tate Commerce works hard to foster cohesion, collaboration and good working relationships with all departments within Tate, such as: Directors and curatorial teams at each of the four galleries (Modern, Britain, Liverpool and St Ives); Development, responsible for fundraising and sponsorship revenues; Tate Audiences Division, responsible for marketing, visitor services and membership across the group and online; Tate Catering, responsible for restaurants and catering across the four sites; Tate Communications, responsible for press relations; Digital, responsible for Tate s website and ecommerce platform; and Learning, responsible for all learning activities. For more information about Tate Commerce, please visit:

4 THE ROLE This position will lead the overall activity of Tate Commerce, a division of Tate Enterprises Limited, including retail, publishing, licensing and ecommerce with a focus on generating profitable growth and a financial return for Tate. The post holder will work in close collaboration with all four Tate galleries and in line with Tate s vision. The CEO Tate Commerce will be strategic and innovative with a strong ability to execute, deliver results and develop the business. It is expected that the post holder will also look for areas of innovation and new ventures to develop new revenue streams. Please note that catering is the responsibility of the CEO Tate Catering, another division of Tate Enterprises Limited, also reporting into Kerstin Mogull, Managing Director, Tate. KEY RESPONSIBILITIES The key responsibilities for the role include: Leading all commercial activity across publishing, retail, product development, licensing (images and brand) and ecommerce maintaining quality and maximising the revenue returns to Tate; Promoting innovation and fresh thinking around intellectual property, content, collections, partnerships and people to drive new revenue streams while protecting existing income; Setting and communicating the strategic direction for future success, with clearly defined financial checks and balances and KPIs, aligned to Tate s mission; Challenging the wider Tate organisation through new ideas while remaining faithful to the Tate brand and identity; Continuing to develop the senior management team (six direct reports) within Tate Commerce across the range of activities; Exploring further partnership opportunities, both within the UK and overseas; As member of Tate Enterprises Limited s Board of Directors, this role reports into Tate s Managing Director and must maintain a good working relationship with the Chair of the Board and the nonexecutive Board members; As a member of Tate s Directors Group and site Advisory Councils, this role has a Tate wide influence, not just within Tate Enterprises Limited; and All legal Company responsibilities, such as: Health and Safety, GDPR etc.

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6 THE PERSON Candidates should bring all or most of the following qualities: A successful background of consistent achievement in multi-channel commercial operations, such as retail, publishing, media, digital or related organisations Excellent leadership, change management and influencing skills, together with sound commercial acumen Highly commercial, will have operated in a professional, customer-service orientated environment in strategic roles requiring bottom-line focus Understanding of the value of intellectual property and how to maximize returns Ability to create an entrepreneurial culture, effectively negotiate, forge partnerships that bring efficiencies and benefits to both parties Interest and empathy with the visual arts Empathy and sympathy for a large complex organisation and enthusiasm to be involved in conversations and projects across the Gallery CRITICAL COMPETENCIES FOR SUCCESS DELIVERING EXCELLENCE Passion for what Tate does Shares company vision, values and knowledge widely and with enthusiasm, internally and externally, achieving energy and excitement Facilitates a sense of belonging to the company team Inspires wider group through own personal style, tone and agenda

7 Delivering results Puts maximum effort into meeting the needs of Tate Is willing to yield own or department short term interests for the long-term benefit of Tate Structures departments and resources to deliver key objectives Celebrates company success Being resilient Demonstrates strategic vision and an innovative approach to change Evaluates the impact of change across the business Drives the process of change at a senior level WORKING WITH OTHERS Collaboration Promotes effective team working across boundaries throughout Tate Actively promotes companywide initiatives recognising their importance to the business Communicating & Influencing Credibly and confidently influences across the whole business Persuades people to buy in without using hierarchical power Valuing others Skilfully balances achieving results with attention to relationships MOVING FORWARD Focusing on solutions Harnesses input and capability from across the business to deliver the vision Proactively seeks to benchmark the business Acts to address commercial problems or barriers proactively Turns around under-performing parts of the business Being open to new ideas Introduces fresh useful insights from outside the organisation seen as leading edge Not bound by conventional thinking Gathers information from stakeholders to create appropriate extra value Widely read in relevant sectors in relation to their role Developing self Has continued to develop as a person, achieving recognition in their field or sphere of influence

8 MANAGING RESOURCES Building and developing a team Regularly reviews overall team performance and progress for the whole business Managing activity Commits significant appropriate resources to improve company performance Structures departments and resources to deliver key objectives Creates robust business plans that prioritise work to focus on achieving required results within agreed timescales Anticipates future business requirements Frequently evaluates organisational activity across Tate Supporting change and transition Demonstrates strategic vision and an innovative approach to change Evaluates the impact of change across the business Drives the process of change at a senior level SETTING DIRECTION Creating a vision Develops the long-term vision and strategic agenda for the business and ensures the created future is clear, visible, inspirational, accessible and meaningful to all Able to bring the strategy to life and illustrate what the future might look like in terms of customers, markets, products, principles and people Engaging & inspiring others Presents the vision in an engaging and inspiring way Held up as an individual who should be emulated by others in the company Seeks out new and challenging ways to take the business forward, even when these may have a high level of personal risk such as loss of face or popularity Is an active mentor in the business Managing brand and reputation Encourages customers to provide feedback in a variety of ways and develops systems which enable customers to do this consistently Demonstrates an innovative approach to marketing the value added services of the teams within the business Develops influence or resource networks both internally within Tate and externally where necessary

9 TERMS OF APPOINTMENT The role will be based at the offices of Tate Britain in central London and will require some travel between Tate s four galleries. Salary will reflect the seniority of the role and will depend on skills and experience. HOW TO APPLY Saxton Bampfylde Ltd is acting as an employment agency advisor to Tate for this appointment. Candidates should apply for this role through our website at using code ETHD. Click on the apply button and follow the instructions to upload a CV and cover letter. The closing date for applications is noon on Tuesday 12 th June If you are unable to apply through the website, please belinda.beck@saxbam.com quoting reference ETHD.

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