Advanced Senior Management Transformation Week

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1 C L A R I D E N May 2016 Knowledge for the world business leaders Shangri-La Hotel, Singapore Advanced Senior Management Transformation Week This Program Has Been Independently and Accredited by, an Internationally Recognized Certification Board 2 Separately Bookable Seminars in 1 Location for Advancing Company Growth, May 2016 (Monday & Tuesday) Dr. Trish Gorman Dr. Trish Gorman has formerly served as Adjunct Professor, Academic Director and Core Faculty Leader at Wharton School of the University of Pennsylvania and Columbia University. She is the author of many influential articles published at Harvard Business Review, Forbes and Deloitte. Trish has been engaged as Business Strategist and Advisor to many senior to C-level executives in many Fortune 500 companies. Trish has also served as a Dean at Jack Welch Management Institute and senior leadership position at McKinsey. Taught at prestigious universities including Wharton School of the University of Pennsylvania, Columbia Business School, London Business School and Duke University Valued advisor for many Fortune 500 companies including American Express, IBM, Samsung, Toyota, Walt Disney, Heineken, MacDonald s, 3M, Hewlett Packard, Johnson & Johnson and BP Authored influential articles in Harvard Business Review, Forbes, and Deloitte and co-authored What I Didn t Learn in Business School: How Strategy Works in the Real World (2010, Harvard Business Press) Keynote speaker for leading business conferences including World Innovation Forum in New York (2014) and World Business Forum in Italy and Mexico (2012) Program B: CFO Finance Transformation: Driving Growth and Value with Strategic Planning, Business Analytics and Effective Reporting May 2016 (Thursday & Friday) Dr. Robert A. Howell Dr. Robert A. Howell is a Distinguished Professor at Tuck School of Business at Dartmouth. He has held professorial positions at Harvard Business School and NYU Stern School of Business. He is a recipient of Numerous of Teaching Awards including 4-Star Recognition by Business Week, the Thunderbird Outstanding Teaching Award, NYU Executive MBA Outstanding Teaching Award and the NYU Excellence in Teaching Award. Worked with over 2,500 Directors and Board Members at National Association of Corporate Directors Held professorial positions in many of the world s most prominent business schools such as Tuck School of Business, Harvard Business School and the Stern School of Business in New York University Thought leader in the Finance and Accounting field and is featured in Harvard Business Review, Fortune, The Financial Times, The Wall Street Journal, Business Horizons and Financial Executive Consulted for global organizations such as General Electric, Intel, Johnson & Johnson, Caterpillar, Boeing, Hallmark, AT&T and Nestlé

2 Senior Management Transformation Program: Formulating Strategic Plans for Advancing Company Growth, Program A: May 2016 (Monday & Tuesday) Shangri-La Hotel, Singapore Dr. Trish Gorman Dr. Trish Gorman has formerly served as Adjunct Professor, Academic Director and Core Faculty Leader at Wharton School of the University of Pennsylvania and Columbia University. She is the author of many influential articles published at Harvard Business Review, Forbes and Deloitte. Trish has been engaged as Business Strategist and Advisor to many senior to C-level executives in many Fortune 500 companies. Trish has also served as a Dean at Jack Welch Management Institute and senior leadership position at McKinsey. Taught at prestigious universities including Wharton School of the University of Pennsylvania, Columbia Business School, London Business School and Duke University Valued advisor for many Fortune 500 companies including American Express, IBM, Samsung, Toyota, Walt Disney, Heineken, MacDonald s, 3M, Hewlett Packard, Johnson & Johnson and BP Authored influential articles in Harvard Business Review, Forbes, and Deloitte and co-authored What I Didn t Learn in Business School: How Strategy Works in the Real World (2010, Harvard Business Press) Keynote speaker for leading business conferences including World Innovation Forum in New York (2014) and World Business Forum in Italy and Mexico (2012) Dr. Trish Gorman is a leading authority in the area of business strategy, growth and innovation. She has created value in diverse academic roles including Academic Director of the Global Consulting Practicum at the Wharton Graduate School of Business, core executive education Adjunct Professor at Columbia Business School and Dean of the Jack Welch Management Institute. She has also developed, designed and delivered strategy programs in custom Executive Education Programs for London Business School and Duke Executive Education. She marries rigorous academic thinking with a pragmatic real-world perspective to identify and implement crucial components of actionable growth strategies in dynamic business environments. She has consulted numerous senior to C-level management executives from Fortune 500 companies including American Express, IBM, Samsung, Toyota, Walt Disney, Heineken, MacDonald s, 3M, Hewlett Packard, Johnson & Johnson, BP, Texas Instruments, UBS Group, Swiss Re, and more. She has published in the Harvard Business Review, Forbes, Deloitte and McKinsey Quarterly and co-authored What I Didn t Learn in Business School: How Strategy Works in the Real World (2010, Harvard Business Press). In addition, she is also the keynote speaker for major business conferences including World Innovation Forum in New York (2014) and World Business Forum in Italy and Mexico (2012). I hope you did not think me rude to take a break during the workshops. I made some calls to my team to act immediately on what you recommended. Once you helped me see what was needed, I didn t want to waste a moment. Thank you. - CEO of Multinational (agriculture and food products) Her tools brought to life our customer needs and our political issues, in a way that allowed us to tackle both. I ve never seen such well-integrated arguments conveyed so clearly. - CSO US Health Care firm I didn t believe we could get clarity on our strategic path so quickly. Trish Gorman s sessions cut through the clutter and we made astonishing progress. Her process works, and her ability to use examples from so many industries were tremendously helpful. - COO, US Manufacturer 2

3 Senior Management Transformation Program: Formulating Strategic Plans for Advancing Company Growth, Program A: May 2016 (Monday & Tuesday) Shangri-La Hotel, Singapore EXECUTIVE SUMMARY Program: Dates: Location: Senior Management Transformation Program: Formulating Strategic Plans for Advancing Company Growth, May 2016 Shangri-La Hotel, Singapore Early Bird 1 (Register & pay by 24 March 2016): Early Bird 2 (Register & pay by 21 April 2016): Regular Tuition Fee: S$4,390 S$4,590 S$4,690 Group discount of 10% for 2nd participant from the same organization. For limited time only by 21 April 2016 register 3 participants and the 4th participant will receive a complimentary seat (One discount scheme applies). Note: GST is applicable only to participants from Singapore registered companies. Check your eligibility for 60% Cash Back at IRAS website. Program Essence: Designed for CEOs, middle and senior management executives, this comprehensive 2-day program will show you how to formulate powerful innovation and growth strategy for your company to achieve greater profitability, scale and sustainability. Led by Dr. Trish Gorman, who has served as Adjunct Professor and Academic Director at Wharton Graduate School of Business and Columbia Business School, this paradigm-changing program will provide you with powerful perspectives on how to develop and implement effective growth strategies that is aligned with the leadership required for successful execution. By identifying barriers to your company s growth and innovation, you will learn how to embrace and anticipate technological changes, evolve and adapt your business strategy to foster faster growth, scale and profitability through innovation. You will also discover how to build an organization that keeps learning, adapting and improving over time so that you can execute faster and better than your competitors. You will also embark on a personal transformational journey that will re-define your leadership capabilities, build a strong and committed top team that can help you execute the vision you shape. Packed with real-life case studies and interactive discussion sessions, this powerful senior leadership program will impart you with comprehensive knowledge and strategies on how to formulate effective strategic plans that will create a new level of growth, innovation, profitability and scale for your organization. 3

4 Senior Management Transformation Program: Formulating Strategic Plans for Advancing Company Growth, Program A: May 2016 (Monday & Tuesday) Shangri-La Hotel, Singapore PROGRAM INTRODUCTION In today s world, CEOs and senior management executives are more involved in formulating strategic plans to advance company growth, innovation and profitability. However, more than 75% of these CEOs and senior executives are finding it a challenge to effectively and efficiently develop, implement and communicate these growth strategies due to an increasingly hostile and complex business environment, based on a Deloitte survey with more than 1050 senior executives from large MNCs. The problem is that most CEOs and senior management executives are unable to clearly identify their key challenges. Even when their key challenges are identified, many face difficulties in formulating effective strategic plans for improvement. In addition, even with great plans, many are still unable to communicate it effectively for successful implementation. Without the ability to identify, develop and communicate clear strategic plans for growth, innovation and profitability, the company may go downhill, resulting in poor business performance, innovation and sustainability. Designed for CEOs, middle and senior management executives, this comprehensive 2-dayprogram will show you how to drive growth and innovation strategy for greater profitability and sustainability. You will learn to identify key challenges facing today s and tomorrow s CEOs and innovate, evolve and adapt your business strategy. Led by Dr. Trish Gorman, who served as adjunct professor at Wharton Graduate School of Business, Columbia Business School, London Business School and Duke Executive Education, this program will provide you with strategic perspectives on how to develop and implement effective growth strategies that align with the leadership required for successful execution. You will learn effective frameworks and processes to identify and groom suitable succession candidates to secure your succession plan. Furthermore, you will gain deeper understanding on how to adapt your growth strategy to technological changes and maximize your people s capabilities to support a healthy and sustainable growth. Packed with real-life case studies and interactive discussion sessions, you will leave this program with comprehensive knowledge and powerful strategies on how to formulate effective strategic plans to advance your company growth, innovation and profitability and communicating it for successful implementation. WHO WILL BENEFIT THE MOST This senior management transformation program is designed for: CEOs, COOs, Presidents, Managing Directors, Senior Directors, Senior Executives, Business Owners, Board Members, Principals Other Senior-Level executives who interact with senior management Executives who participate in business transformation and strategy formulation for company growth, innovation and profitability LEARNING OBJECTIVES Through this Senior Management Transformation Program, participants will be able to: Think strategically to create profitable and value-creating growth for your organization Identify innovation opportunities across the full-spectrum of growth pathways Learn to embrace, anticipate and adapt to technological changes Develop effective strategic plans for advancing company growth and sustainability Build the organizational capabilities needed to realize your growth and innovation strategies Build and retain a strong and committed top team Communicate and present your business plan more effectively throughout your organization Gain strategic and innovative perspectives through Real-Life Case Studies and Best-In-Class Discussions 4

5 Senior Management Transformation Program: Formulating Strategic Plans for Advancing Company Growth, Program A: May 2016 (Monday & Tuesday) Shangri-La Hotel, Singapore CERTIFICATION DETAILS This course has been independently certified as conforming to accepted guidelines. On average, this executive program contributes 16 hours towards your. Delegates must register at the start and close of each workshop to be awarded a certificate of completion. PROGRAM AGENDA DAY ONE - Morning The Evolving Role of the CEO Identifying key challenges faced by today s and tomorrow s CEOs Driving growth, innovation, profit and sustainability Engaging stakeholders and board members Identifying and grooming suitable succession candidates Advancing Company Growth and Innovation Embrace, anticipate and adapt to technological changes Identify barriers to company s growth Induce creativity and innovation Evolve and adapt business strategy to growth and sustainability Case Study: Company Growth and Innovation DAY ONE - Afternoon Driving Profitability, Productivity and Business Sustainability Understanding how quality can drive profitability Embedding sustainability to drive greater profitability Mastery of technology across the value chain Case Study: Local Firms Vs. Multi-National Companies Organizational Health: The Ultimate Growth Strategy Creating the capacity to learn and keep changing over time Ability to align, execute and renew faster than your competitors Adapting to the present while shaping the future Case Study: Nurturing a Healthy, Growing Organization 5

6 Senior Management Transformation Program: Formulating Strategic Plans for Advancing Company Growth, Program A: May 2016 (Monday & Tuesday) Shangri-La Hotel, Singapore DAY TWO - Morning The CEO s Role in Leading Company Growth and Transformation Strategy as Communication Personal transformation journey: Role-modeling desired mind-sets and behavior Build and retain a strong and committed top team Case Study: A Company s Growth and Transformation Capitalizing Growth on People Capabilities Aligning corporate strategy with the leadership required to execute it Utilizing people analytics to make better decisions Identifying and aggressively developing high potentials as part of a proactive succession management process Case Study: Placing the Right Talent in the Right Job DAY TWO - Afternoon Mitigating the Risks of Innovation Using real options methods, fast prototyping, scenario analysis, and other tools for containing the risks of innovation Identify threat vs. opportunity Integrating issue management and crisis management Case Study: Creating Value Under Pressure Key to Advancing Company Growth: Communicating Your Strategy Understanding that weak communication fuels crisis Utilizing the right digital platforms for communication Seeing value in sociability: Reaching out to stakeholders Case Study: The Socially Engaged CEO 6

7 CFO Finance Transformation: Driving Growth and Value with Strategic Planning, Business Analytics and Effective Reporting Program B: May 2016 (Thursday & Friday) Shangri-La Hotel, Singapore Dr. Robert A. Howell Dr. Robert A. Howell is a Distinguished Professor at Tuck School of Business at Dartmouth. He has held professorial positions at Harvard Business School and NYU Stern School of Business. He is a recipient of Numerous of Teaching Awards including 4-Star Recognition by Business Week, the Thunderbird Outstanding Teaching Award, NYU Executive MBA Outstanding Teaching Award and the NYU Excellence in Teaching Award. Worked with over 2,500 Directors and Board Members at National Association of Corporate Directors Held professorial positions in many of the world s most prominent business schools such as Tuck School of Business, Harvard Business School and the Stern School of Business in New York University Thought leader in the Finance and Accounting field and is featured in Harvard Business Review, Fortune, The Financial Times, The Wall Street Journal, Business Horizons and Financial Executive Consulted for global organizations such as General Electric, Intel, Johnson & Johnson, Caterpillar, Boeing, Hallmark, AT&T and Nestlé Dr. Howell is one of the world s foremost authorities on the evolving role of finance and accounting in today s increasingly competitive and rapidly changing global business environment. He designed and has been the faculty director for Tuck s Strategic Financial Leadership Program for the past four years, which draws senior financial executives. He is skilled at designing programs that meet the needs of participants and he is considered one of the top teachers in his field. Dr. Howell has taught in several prominent global business schools such as Tuck School of Business, Harvard Business School, the Stern School of Business in New York University, International Institute for Management Development and Thunderbird School of Global Management, winning a number of Outstanding Teacher Awards including 4-Star Recognition by Business Week, the Thunderbird Outstanding Teaching Award, NYU Executive MBA Outstanding Teaching Award and the NYU Excellence in Teaching Award. Some of his areas of expertise are management strategy and policy, corporate financial management, financial and managerial accounting, internal reporting and control systems and financial statement analysis. For over 10 years as a faculty member of the National Association of Corporate Directors, he has worked with more than 2,500 directors and board members in a Director Professionalism Program to improve their financial skills. He has also consulted for major global organizations such as General Electric, Intel, Johnson & Johnson, Caterpillar, Boeing, Hallmark, AT&T and Nestlé to achieve effective business change. His years of experience serving as an advisor to boards, CEOs and CFOs means he is able to relate to the challenges board members face with regards to financial management. He had also previously held the position of CFO for two publicly traded consumer product companies. As a thought leader in the financial world, Dr. Howell will be able to provide practical insight through lively discussions and business case studies in Clariden s course on Effective Financial Management & Risk Management Oversight for Board of Directors. His writings and ideas have appeared in Harvard Business Review, FORTUNE magazine, the Financial Times, Management Accounting, Business Horizons and Financial Executive, among other major publications. Very impressive faculty. This program accurately pinpoints its objectives and faculty is making a remarkable difference here. - CFO, AIDD Group This program presents excellent opportunity for me to take a step back and re-evaluate on role of CFO within the corporation and think of how we can become more strategically supporting the CEO - CSO, US Health Care firm 7

8 CFO Finance Transformation: Driving Growth and Value with Strategic Planning, Business Analytics and Effective Reporting Program B: May 2016 (Thursday & Friday) Shangri-La Hotel, Singapore EXECUTIVE SUMMARY Program: Dates: Location: CFO Finance Transformation: Driving Growth and Value with Strategic Planning, Business Analytics and Effective Reporting May 2016 Shangri-La Hotel, Singapore Early Bird 1 (Register & pay by 24 March 2016): Early Bird 2 (Register & pay by 21 April 2016): Regular Tuition Fee: S$4,390 S$4,590 S$4,690 Group discount of 10% for 2nd participant from the same organization. For limited time only by 21 April 2016 register 3 participants and the 4th participant will receive a complimentary seat (One discount scheme applies). Note: GST is applicable only to participants from Singapore registered companies. Check your eligibility for 60% Cash Back at IRAS website. Program Essence: Designed for CFOs, middle and senior-level finance executives, this comprehensive 2-day CFO finance transformation program will show you how to drive strategic growth and value-creation within your organization with improved decision-making process by maximizing insights from business analytics and leveraging your reporting process to align with business needs. You will learn to explore new growth opportunities by looking at operational improvements, tangible and intangible investment decisions and financing decisions. Led by Dr. A. Howell, Distinguished Professor at Tuck School of Business at Dartmouth, who has also taught at prominent global business schools including Harvard Business School and the Stern School of Business in New York University; the program will provide you with strategic perspectives, frameworks and processes to help you become a long-term strategic thinker and value creator in your organization. You will gain a deeper understanding of financial growth strategies, proactive business analytics processes as well as integrate business and finance strategies, strategic reporting techniques and effective communication skills to obtain internal and external stakeholder buy-in. You will also learn how to balance strategy and risk management to evaluate financial performance and identify red flags to safeguard your organization. Packed with real-life case studies and interactive discussion sessions, you will leave this program with comprehensive knowledge and powerful strategy on how to formulate effective strategic plans to advance your company growth and profitability, source for new growth opportunities and maximize your analytics advantage for effective financial reporting, communication and improved decisionmaking. 8

9 CFO Finance Transformation: Driving Growth and Value with Strategic Planning, Business Analytics and Effective Reporting Program B: May 2016 (Thursday & Friday) Shangri-La Hotel, Singapore PROGRAM INTRODUCTION In today s world, CFOs play an increasingly key role in strategy formulation and implementation of growth and value-creation opportunities for their companies. In fact, more than 50% of the 440 senior finance executives surveyed from around the world reported that their departments now play a larger role in strategy development and execution than five years ago, according to a KPMG survey. However, it is still a challenge for many CFOs to formulate effective strategic plan, maximize business analytics advantage and report financial strategy effectively to drive business growth, profitability and sustainability. The problem is that most CFOs and senior finance executives are unable to align and execute finance strategy with business strategy. In addition, many CFOs and senior finance executives are unable to fully utilize business analytics to improve decision-making process and gain greater insights to strategic growth and value-creation opportunities. Even with the right strategy in mind, many CFOs and senior finance executives face difficulty in reporting clear findings and plans that will translate to business growth opportunities. Without the ability to identify, develop and communicate clear strategic plans for growth and value-creation, it will lead to poor management, ineffective leadership, inability to adapt and improve financial work processes and eventually, business downfall. Designed for CFOs, middle and senior-level finance executives, this comprehensive 2-day CFO finance transformation program will show you how to drive strategic growth and value-creation within your organization with improved decision-making process by maximizing insights from business analytics and leveraging your reporting process to align with business needs. You will learn to explore new growth opportunities by looking at operational improvements, tangible and intangible investment decisions and financing decisions. Led by Dr. A. Howell, Distinguished Professor at Tuck School of Business at Dartmouth, who has also taught at prominent global business schools including Harvard Business School and the Stern School of Business in New York University; the program will provide you with strategic perspectives, frameworks and processes to help you become a long-term strategic thinker and value creator in your organization. You will gain a deeper understanding of financial growth strategies, proactive business analytics processes as well as integrate business and finance strategies, strategic reporting techniques and effective communication skills to obtain internal and external stakeholder buy-in. You will also learn how to balance strategy and risk management to evaluate financial performance and identify red flags to safeguard your organization. Packed with real-life case studies and interactive discussion sessions, you will leave this program with comprehensive knowledge and powerful strategy on how to formulate effective strategic plans to advance your company growth and profitability, source for new growth opportunities and maximize your analytics advantage for effective financial reporting, communication and improved decision-making. WHO WILL BENEFIT THE MOST This CFO Finance Transformation Program is designed for: CFOs, Senior Vice Presidents of Finance, Senior Finance Directors, Senior Financial Controllers, Heads of Treasury, Vice Presidents of Finance, Finance Directors Other Senior-Level executives who interact with Finance Finance executives who participate in the strategy formulation and planning in their companies 9

10 CFO Finance Transformation: Driving Growth and Value with Strategic Planning, Business Analytics and Effective Reporting Program B: May 2016 (Thursday & Friday) Shangri-La Hotel, Singapore LEARNING OBJECTIVES Through this CFO Finance Transformation Program, participants will be able to: Understand the evolving role of CFOs and senior finance executives in strategy formulation Think creatively and identify new growth opportunity with insights from business analytics Develop effective financial strategies to drive growth and create value for your organization Apply business analytics for strategic financial analysis Balance financial strategy with business risk management for optimum value creation Communicate and present your business case more effectively with non-financial senior executives Gain strategic and financial perspectives through Real-Life Case Studies and Best-In-Class Discussions CERTIFICATION DETAILS This course has been independently certified as conforming to accepted guidelines. On average, this executive program contributes 16 hours towards your. Delegates must register at the start and close of each workshop to be awarded a certificate of completion. PROGRAM AGENDA DAY ONE - Morning The Evolving Role of the CFO and Finance Organization in Driving Long Term Growth and Value Finance s evolving roles and their relationship to growth and value Focusing on the firm s intrinsic value Balancing short term performance and long term value Balancing strategy and risk management The CFO as Driver of Value Creation Recasting financial statements Building a simple forecasting model Revisiting the cost of capital calculation Assessing the firm s intrinsic value Creating additional firm value o Operational improvements: product mix, costs, and margins o Tangible and intangible (R&D, Brand, and Intellectual Capital) investment decisions o Financing decisions (capital structure, stock repurchases, dividends) Impact of external acquisitions on value creation (or destruction) Common mistakes firms make that destroy value Case Study: Procter & Gamble DAY ONE - Afternoon The CFO as Driver of Proactive Business Analytics Shifting from historical analysis to proactive analytics Building an analytics capability and culture Making better customer, product, investment, and staffing decisions with analytics Case Study: Company Utilizing Business Analytics to Create Value 10

11 CFO Finance Transformation: Driving Growth and Value with Strategic Planning, Business Analytics and Effective Reporting Program B: May 2016 (Thursday & Friday) Shangri-La Hotel, Singapore The CFO as Business Planner and Partner Simplifying and refocusing the financial planning and analysis process Moving from slow manual to fast automated processes Finance s role in business partnering Imbedding planning and analytics capabilities across the organization Measuring financial performance using traditional, EVA and cash-based metrics Measuring comprehensive performance with non-financial metrics Creating and maintaining timely performance dashboards DAY TWO - Morning The CFO as Strategist with an Analytics Foundation Traditional multiple forces analysis Applying analytics to strategic analysis Focusing on competitors and potential competitors Analyzing internal core competencies Charting the direction of the firm Strategy execution for value creating results Case Study: Enhancing Strategic Planning with Analytics Balancing Strategy and Risk Management Strategic objective: increasing intrinsic value Risk management objective: avoiding value destruction Framework for relating strategy and risk management Framework for thinking about different categories of risk Finance s role in managing risk Creating a balanced strategy/risk tension Establishing a risk management culture DAY TWO - Afternoon The CFO as Leader and Coach Understanding situational leadership Transitioning from manager to leader Building the financial leadership pipeline and organization in a fast moving, highly competitive, global business environment Assuring financial excellence across the firm Communicating the financial strategy to stakeholders, getting buy-in Case study: Kraft Food s acquisition of Cadbury Effective Reporting of Results and Plans Looking backward and thinking forward Financial and non-financial performance metrics The importance of external as well as internal factors The key questions: How often, how much, what, and how to report to the firm s constituents? Tying it All Together Revisiting the finance evolution framework Bringing analytics to finance and across the firm Enhancing strategic planning with analytics Balancing strategy and risk for optimum value creation Comprehensive performance measurement and reporting Clearly communicating objectives and results internally and externally Reinforcing the CFO and Finance s leadership role in strategic value creation 11

12 ADVANCED SENIOR MANAGEMENT TRANSFORMATION WEEK May 2016 Shangri-La Hotel, Singapore REGISTRATION PAGE C L A R I D E N Knowledge for the world business leaders PROGRAM FEES Session Program A : Senior Management Transformation Program: Formulating Strategic Plans for Advancing Company Growth, (16-17 May) Program B: CFO Finance Transformation: Driving Growth and Value with Strategic Planning, Business Analytics and Effective Reporting (19-20 May) GROUP DISCOUNTS 1st Early Bird Fee Per Participant (If payments & registrations are received by 24 Mar 2016) S$4,390 S$4,390 2nd Early Bird Fee Per Participant (If payments & registrations are received by 21 Apr 2016) S$4,590 S$4,590 Regular Fee S$4,690 S$4,690 Group discount of 10% for 2nd participant from the same organization. For limited time only by 21 April 2016 register 3 participants and the 4th participant will receive a complimentary seat (One discount scheme applies). Note: GST is applicable for Singapore-registered companies. Booking Contact (Approving Manager) Mr/Mrs/Ms: Job Title: Department: Telephone: Fax: Organization: Address: Postal Code: I would like to receive more information on hotel accommodation using Clariden Global coporate rate. Please register the following participant for this seminar. (Please tick to select your seminar(s). You may tick more than one.) 1st Participant Name (Mr/Mrs/Ms): Job Title: Department: Telephone: Fax: Date of Birth: Program(s): A B 2nd Participant Name (Mr/Mrs/Ms): Job Title: Department: Telephone: Fax: Date of Birth: Program(s): A B 3rd Participant Name (Mr/Mrs/Ms): Job Title: Department: Telephone: Fax: Date of Birth: Program(s): A B 4th Participant Name (Mr/Mrs/Ms): Job Title: Department: Telephone: Fax: Date of Birth: Program(s): A VENUE AND ACCOMMODATION INFORMATION Shangri-La Hotel, Singapore May Orange Grove Road, Singapore Tel : Fax : Website : B 4 WAYS TO REGISTER admissions@claridenglobal.com Fax: Call: Website: PAYMENT METHODS BY CHEQUE / BANK DRAFT : Made payable to CLARIDEN GLOBAL PTE LTD and mail to: 3 International Business Park, #04-29, Nordic European Centre, Singapore BY TELEGRAPHIC TRANSFER TO: Bank Name: DBS BANK Bank Branch code: 027 Bank Address: 6 Shenton Way, DBS Building, Singapore Bank Account No: Bank Account name: CLARIDEN GLOBAL PTE LTD SWIFT Code: DBSSSGSG Please note that all bank charges are to be borne by participants. Please ensure CLARIDEN GLOBAL PTE LTD receives the full invoiced amount. Note: Please include invoice number on all payment types and your company s name in your payment instructions for our reference. CREDIT CARD: To make payment by credit card, please call our client services hotline at HOW TO REGISTER AND PAY An invoice and registration confirmation will be sent within 7 days, please contact us if you have not heard from us within 7 days. Payment can be made by credit card, by bank transfer or by cheque. ALL PAYMENTS MUST BE RECEIVED IN ADVANCE OF THE EVENT. ACCOMMODATION Accommodation is not included in the program fee but you will be entitled to use our corporate rate for your accommodation. Information will be sent along with your registration confirmation. ENJOY 60% CASHBACK Productivity and innovation Credit (PIC) scheme allows registered Singaporean businesses to claim 60% cash back or enjoy 400% tax deduction for training. For more information, please visit CANCELLATIONS AND SUBSTITUTIONS Once we have received your booking, the place(s) are confirmed. No refunds will be made for any cancellations, however, program credits of equivalent value only applicable for Clariden Global events will be provided. Credits can only be redeemed for 1 program and is valid for only one (1) year from date of issue. Substitution with a qualified candidate is allowed by providing at least 5 working days of advance notice to Clariden Global. One time substitution is allowed with no charges. Subsequent substitutions will be charged 10% admin fee. ALL CANCELLATIONS MUST BE RECEIVED IN WRITTEN FORM PLEASE NOTE: CLARIDEN GLOBAL PTE LTD reserves the right to change the content and timing of the programme, the speakers and the date and venue due to reasons beyond their control. If in the unlikely event that the course is cancelled, CLARIDEN GLOBAL PTE LTD will refund the full amount and disclaim any further liability. ENQUIRIES: If you have any queries about registration or payment please do not hesitate to contact our client services department on PRIVATE DISCLOSURE STATEMENT: Any information provided by you in relation to this event is being collected by CLARIDEN GLOBAL PTE LTD and will be held in the strictest confidence. It will be added to our database for the primary purpose of providing you with information about future events and services. Visit us at for upcoming events FOR OFFICIAL USE FEE RECEIVED REFERENCE L6133_34/BL/KH