Challenges for CBD Freight A perspective from Sydney Marg Prendergast, Coordinator General Sydney Coordination Office

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1 Challenges for CBD Freight A perspective from Sydney Marg Prendergast, Coordinator General Sydney Coordination Office 29 March 2017

2 Tomorrow s Sydney Responding to growth: Sydney s population is expected to leap by more than 2.1 million people in the next 20 years - about 170,000 more than predicted only two years ago. Transport for NSW is overseeing the largest transformation of the Sydney CBD transport network in decades to address it. The demand : Over 630,000 trips are made to the city centre daily 67% by public transport and 20% by car. This is forecast to increase by 25% (155,000 trips) by Over 1.26 travel trips are made within the city for work, education, shopping, leisure and city living each day. These trips will increase by 35% to 1.7M by ,000 jobs created in the city centre over the next 20 years. 2

3 Coordination Model When does it apply? Major traffic and transport infrastructure projects Major precinct projects Significant property/urban development Why? Cumulative or incidental impacts on the transport network Communication of traffic and transport changes Balancing the needs and timing of various developments Supporting businesses and the community Providing one voice and strong communications 3

4 Sydney Coordination Office Functions include: Communications Operational planning: traffic management and contingency planning Strategic and land use planning (including development approvals) Freight planning: deliveries and servicing Business and community support (i.e. activation during periods of disruption) Facilitating special events 4

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6 Developing Sydney 1 Carrington, Brookfield Office Properties Quay Quarter Tower, AMP 333 George St, Charter Hall 6

7 CBD Transport Projects 7

8 Light Rail Construction Progress 25 ZONES ACTIVE 8

9 Upcoming Works 9

10 Construction Traffic Forecast 9,000 8,000 7,000 6,000 Circular Quay & The Rocks Wynyard & Barangaroo City South Maximum daily heavy vehicle movements 5,000 4,000 3,000 2,000 1,000 - Nov-16 Dec-16 Jan-17 Feb-17 Mar-17 Apr-17 May-17 Jun-17 Jul-17 Aug-17 Sep-17 Oct-17 Nov-17 Dec-17 Jan-18 Feb-18 Mar-18 Apr-18 May-18 Jun-18 Jul-18 Aug-18 Sep-18 Oct-18 10

11 Sydney Coordination Office Activities Extensive Communications Traffic and Incident Management to support George Street closures Capacity Improvements Bus Plan Travel Demand Management Activation Special Events Freight and Servicing 11

12 Tomorrow s Sydney Advertising 12

13 Operational Management Planning improvements: Develop Major Incident Bus Plan; Develop contingency road closures for incidents and major planned infrastructure works; Test proposed contingency plans against scenarios and modify accordingly. Operational improvements: Enhance the dedicated monitoring within the TMC and in the field; Work with agencies including key services utility providers; After major weekend closures, start the planning for the Monday AM peak on Sunday evening. Infrastructure: Additional VMS or CCTV infrastructure at key approaches to the CBD. 13

14 Enhancing Real-time Management Plan and prepare to manage unplanned incidents that impact the operation of the CBD transport network on a 24 / 7 basis Enhancing dedicated CBD real-time resources in the TMC; Establishing dedicated CBD real-time resources in the field; Maintain traffic signal operations during power or communication outages; Establishing a CBD tow-away zone. 14

15 Capacity Improvement and Bus Plan 15

16 Travel Choices We are giving one to one advice to 104 businesses We have run 88 workshops held with 550 businesses We have 48.. Business Intermediaries actively engaged We have reached approx. 168,745 people We have engaged With 640 organisations We have run 54 drop in sessions 16

17 Maintaining a vibrant city during transformation 17

18 Sydney CBD Freight Task 18

19 The CBD Freight Challenge Strong growth Constrained network and limited kerbside capacity Maintaining Business as Usual Adapting to evolving market dynamics 19

20 Efficient Freight vs CBD Challenges Heavy goods vehicles are efficient, but present access challenges Light commercial vehicles are highly flexible for small just in time deliveries, but impact road capacity 20

21 Managing Kerbside Space Over 200 buildings in the CBD have an off-street loading dock Major transport projects have reduced overall loading zone capacity by: 13% in the AM peak 2% in the inter-peak 20% in the PM peak Additional private and public construction will place greater pressure on kerbside capacity Accommodating special events TfNSW are continuously exploring opportunities for new timed loading zones The SCO is working to change the nature of transformation approaches to be more service orientated. The city is not going to return to its previous operating state. Innovation and adaption is a necessity. 21

22 Freight Roundtable Actions: September 2016 Residential Commercial 1. Loading docks 2. Changing demand profile (Business 2 Consumer) Delivery points 6. Walking, cycling & small electric vehicles CBD transformation Agile & resilient responses 3. Retiming Last mile Flexibility 5. City logistics hubs 4. Kerbside management Efficiency 22

23 Freight Innovation and Adaptation Less capacity growing demand Key messages for freight and servicing are: Retime Reduce Remode Shifting freight and servicing activities to outside peak times gives opportunities for greater efficiency Consolidate, improve utilisation, reduce trip numbers, sustainable procurement, building delivery service plans Use efficient modes for distribution in the CBD where feasible 23

24 Retime Benefits and How to Achieve Them Benefits can be achieved and opportunities maximised if all parties work together. 24

25 Retime: Trials in Action Service retiming trial recorded: 6x improvement in productivity 5x decrease in KMs travelled in CBD 4x decrease in total hours Extending local loading zones enabled late evening deliveries for a CBD retailer Testing the ability to schedule less time critical deliveries from peak periods to offpeak periods. Key takeaway: Shifting freight and servicing activities to outside peak times gives opportunities for greater efficiency 25

26 Reduce Improved efficiency through fewer vehicle trips Large trucks are an efficient way to deliver to large stores Forward and real-time optimisation of trips Some businesses have consolidated the delivery requirements of multiple divisions resulting in freight savings Optimising dock designs Rationalise service levels: Amazon Effect and same day delivery are these service levels always necessary? Key takeaway: Consolidate, improve utilisation, reduce trip numbers, sustainable procurement, building delivery service plans 26

27 Reduce: Trials in Action Service level impacts and sustainable procurement TfNSW is developing an approach for sustainable procurement. Our target is to: Save delivery visits to government offices by over 40% Reduce VKTs and Reduce vehicle emissions Key takeaway: Consolidate, improve utilisation, reduce trip numbers, sustainable procurement, building delivery service plans 27

28 Remode Alternatives are being investigated and used for getting freight around the CBD Improved loading docks in new buildings CBD freight consolidation hubs Beer deliveries adapting to a changing environment Small electric vehicles trial Key takeaway: Use efficient modes for distribution in the CBD where feasible 28

29 Remode: Trials in Action Goulburn Street Courier Hub Provides off-street parking, secure cages and lockers for deliveries Couriers are using the hub 60 times a day on average At full capacity, it is estimated the hub could ease congestion by saving 26,000 kilometres travelled by van in the CBD and reducing loading zone usage by 4,600 hours. Key takeaway: Use efficient modes for distribution in the CBD where feasible 29

30 Remode: Trials in Action Active transport can be efficient alternatives for small item delivery across the CBD In total, the bike courier run took half the time of a van, travelled less distance and used a third of the kerbside/footpath parking Van courier Distance travelled - km Bike courier Bonds Couriers Despatch Manager testimonial: While it is difficult to empirically judge, there is a very strong service benefit to our CBD customers due to the use of pushbikes

31 How will you adapt to the future of this City? The city is not returning to the form it was. Innovation needs application on the roads and streets. Cooperative approaches can produce efficient and a socially and environmentally acceptable outcome. Transport for NSW continues to encourage, assist and enable innovation and adaptation cbdfreight@transport.nsw.gov.au 31