Reinhart Foodservice, L.L.C. Data Synchronization Initiative

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1 Reinhart Fdservice, L.L.C. Data Synchrnizatin Initiative Frequently Asked Questins fr Suppliers Versin 1 June 2016 Cpyright All Rights Reserved.

2 FAQs fr Reinhart Suppliers REVISION HISTORY Date Ver # Descriptin f Change Authr 06/09/ Initial dcument K.Danner 30-Jun WrldSync Cpyright All Rights Reserved.

3 FAQs fr Reinhart Suppliers TABLE OF CONTENTS 1 INTRODUCTION... 4 Primary Data Synchrnizatin Cntacts... 4 Reinhart Fdservice, L.L.C. GLN - Publish T GENERAL DATA SYNCHRONIZATION QUESTIONS REINHART FOODSERVICE, L.L.C. DATA SYNCHRONIZATION INITIATIVE General Questins Data Pls and Slutin Partners Reinhart s Initiative f Data Synchrnizatin ADDING DATA THOUGH DATA SYNCHRONIZATION PUBLISHING DATA TO REINHART Jun WrldSync Cpyright All Rights Reserved.

4 FAQs fr Reinhart Suppliers 1 INTRODUCTION This dcument is a cmpilatin f questins, and their assciated answers, relative t the Reinhart Fdservice, L.L.C. ( Reinhart ) Data Synchrnizatin initiative. This initiative is being rlled ut t all Reinhart suppliers with Target Market = US items. Primary Data Synchrnizatin Cntacts Name: Janis Lichtie Phne: rfsgs1@rfsdelivers.cm Name: Amanda Ziehme Phne: rfsgs1@rfsdelivers.cm Name: Mary Eiken Phne: rfsgs1@rfsdelivers.cm Reinhart Fdservice, L.L.C. GLN - Publish T Prductin: GENERAL DATA SYNCHRONIZATION QUESTIONS Q: What is Data Synchrnizatin? A: Data synchrnizatin is the electrnic transfer f standardized prduct and lcatin infrmatin between trading partners and the cntinuus synchrnizatin f that data ver time. When this data is exchanged via a central glbal repsitry - GS1 Glbal Registry, it is referred t as Glbal Data Synchrnizatin. Prduct infrmatin includes: Item attributes cntrlled by the supplier, e.g., Glbal Trade Item Number (GTIN), Size, Weight, Height, Brand, UPC cde Lcatin infrmatin includes: Glbal Lcatin Number (GLN) Lcatins invlved in trade such as cmpany headquarters, billing departments, and ship-t addresses Q: What is the Glbal Data Synchrnizatin Netwrk (GDSN )? A: The GDSN is an autmated, standards-based glbal envirnment that enables secure and cntinuus data synchrnizatin. This allws all trading partners t have cnsistent item data in their systems at the same time, ensuring that all parties in the supply chain are wrking with the same data. The GDSN helps t save time and mney fr all rganizatins by eliminating steps t crrect inaccurate data. 30-Jun WrldSync Cpyright All Rights Reserved.

5 FAQs fr Reinhart Suppliers Q: What are the benefits f synchrnizing data thrugh the GDSN? A: Data synchrnizatin prvides an autmated methd t synchrnize item infrmatin with retailers, accrding t glbal industry standards, by utilizing the same frmat fr all trade items and parties t imprve accuracy. Using the GDSN can: Reduce errrs fr creatin f items Increase market share fr early arrival f new items Increase the efficiency f businesses Build the fundatin fr electrnic cllabrative cmmerce Q: What is Subscriptin r CIS Message? A: CIS stands fr Catalg Item Subscriptin. This is a message inside the GDSN representing when a distributr subscribes t a supplier s data. Withut a subscriptin, a distributr cannt receive a supplier s data. Distributrs can subscribe at fur levels. 1. Target Market 2. GLN 3. GTIN 4. GPC Q: What is a data pl? What is a GDSN-certified data pl? A: An entity that prvides its custmers data synchrnizatin services and a single pint f entry t the Glbal Data Synchrnizatin Netwrk (GDSN) is called a data pl. A: Data pls must be certified per GS1 System standards t perate within the GDSN. Data pls interperate with the GS1 Glbal Registry and each ther. Example: 1WrldSync Data Pl. Q: Where can I find a list f GDSN-certified data pls? A: The GS1 website has a list f GDSN-certified data pls with cntact infrmatin. Yu can find the list here Q: What is a cmpany prefix? A: A cmpany prefix is a glbally unique number assigned t cmpanies by GS1 Member Organizatins (GS1 US in the United States) t create the identificatin numbers f the GS1 System. It is cmprised f a GS1 Prefix and a Cmpany Number. Q: What is a GLN? A: GLN is an acrnym fr Glbal Lcatin Number and refers t the glbally unique GS1 System identificatin number fr legal entities, functinal entities, and physical lcatins. A GLN is cmprised f 13 digits that tgether represent a GS1 Cmpany Prefix, Lcatin Reference, and check digit. Supply side trading partner lcatins generally include crprate 30-Jun WrldSync Cpyright All Rights Reserved.

6 FAQs fr Reinhart Suppliers headquarters, reginal ffices, warehuses, plants, and distributin centers. Demand side trading partner lcatins generally include crprate headquarters, divisinal ffices, stres, and distributin centers. Nte: The Reinhart US GLN is Q: What is a GTIN? A: GTIN is an acrnym fr Glbal Trade Item Number and refers t the glbally unique GS1 System identificatin number fr prducts and services. A GTIN may be 8, 12, 13, r 14 digits in length, represented as GTIN-8, GTIN-12, GTIN-13, and GTIN-14, respectively. Q: Is data synchrnizatin an Infrmatin Technlgy (IT) functin? Des it require IT resurces? A: Data Synchrnizatin is a business prcess that uses technlgy in its implementatin. Fr a successful implementatin, it is recmmended t have executive spnsrship and technlgy resurces allcated t this prgram. Q: Is data synchrnizatin just anther term fr EDI? A: N. EDI is used in the transmissin f many e-business transactins, whereas data synchrnizatin is the electrnic transmissin f standardized prduct and lcatin infrmatin. Q: What is the Glbal Prduct Classificatin (GPC) cde? A: A GPC cde is an 8-digit number that represents a classificatin f prducts. It is a flat classificatin system based n attributes and values. Glbal Prduct Classificatin is a required element f the glbal data based n attributes, and values and is a required element f the GDSN. Nte: If yu need a list f GPC cdes cntact yur data pl (e.g. 1WrldSync). T request a GPC cde t be added t standards, wrk with yur data pl (e.g. 1WrldSync) r yur Slutin Partner t submit a change request. 30-Jun WrldSync Cpyright All Rights Reserved.

7 FAQs fr Reinhart Suppliers 3 REINHART FOODSERVICE, L.L.C. DATA SYNCHRONIZATION INITIATIVE 3.1 General Questins Q: Why is Reinhart implementing data synchrnizatin? A: Reinhart is implementing data synchrnizatin t streamline its prcesses, fcusing n imprving supply chain efficiencies fr Reinhart and its trading partners. Reinhart believes data synchrnizatin prvides tangible benefits fr retailers and suppliers such as: Reduced hand keying fr creatin f items Increasing market share fr early arrival f new items Increasing the efficiency f businesses Building the fundatin fr electrnic cllabrative cmmerce Q: Are all f Reinhart s suppliers required t implement data synchrnizatin via the GDSN? A: Reinhart strngly recmmends fr all its dmestic vendrs t use GDSN lading and updating all item infrmatin. Q: Is data synchrnizatin being used in ther cuntries fr Reinhart? A: Reinhart s current fcus is in the US nly, and is determining its readiness fr ther cuntries. Q: D suppliers manufacturing Reinhart Private Labels need t engage in data synchrnizatin? A: Yes. Private Label suppliers will still btain GTIN infrmatin frm Reinhart and supply the Reinhart GLN as the Brand Owner fr these items. Private Label brands include: Gd Rts, Eagle Ridge, Eagle Ridge Legacy 72, Eagle Ridge Prepared, Nautifish, Bullpen Q: D suppliers manufacturing IMA (Independent Marketing Alliance) Private Labels need t engage in data synchrnizatin? A: Yes. Private Label suppliers will still btain GTIN infrmatin frm IMA and supply the IMA GLN as the Brand Owner fr these items. They then must be published t the IMA GLN as well as the Reinhart GLN. Q: D third party suppliers need t engage in data synchrnizatin? A: Yes. Third party suppliers (Brkers r Distributrs) must wrk with the Infrmatin Prvider r Brand Owner t establish a prcess fr sending the data t Reinhart via data synchrnizatin. Q: I am a Manufacturer/Vendr Representative. Hw d I get invlved in this prcess? 30-Jun WrldSync Cpyright All Rights Reserved.

8 FAQs fr Reinhart Suppliers A. Yu must cntact yur manufacturer t discuss hw yu will be invlved in the data synchrnizatin initiative. Yur manufacturer must be a GDSN subscriber. 3.2 Data Pls and Slutin Partners Q: What is a GDSN-certified data pl? A: See Sectin 2.1 f this dcument fr answers t general Data Synchrnizatin questins Q: What/wh is 1WrldSync? A: 1WrldSync is a GDSN-certified data pl and is wrking clsely with Reinhart t implement its data synchrnizatin initiative. Reinhart uses the 1WrldSync Data Pl Slutin fr its GDSN services. A: 1WrldSync supprts and wrks with ver 800 retailers and 18,000 custmers in 40 cuntries glbally. T learn mre abut 1WrldSync and its services, visit r call , Optin 1. Q: D I have t sign up with 1WrldSync? A: Yu need t select a GDSN-certified data pl t get started and 1WrldSync is a GDSN-certified data pl. If yu are nt currently a member f 1WrldSync, we recmmend yu get started right away by cntacting them at , Optin 1. Q: Hw much des implementing data synchrnizatin cst? A: Each data pl prvider has their wn fee structure. 1WrldSync fees are calculated based n yur cmpany's ttal annual revenue. Visit subscribe fr mre details. Q: Where can I find a list f GDSN-certified data pls? A: The GS1 website has a list f GDSN-certified data pls with cntact infrmatin. Yu can find the list at Q: What is a 1WrldSync Slutin Partner? A: A Slutin Partner is a cmpany that enables supply chain functins thrugh the prvisin f prducts and services. A 1WrldSync Certified Slutin Partner refers t a cmpany that has been certified by 1WrldSync t cnnect t the 1WrldSync Data Pl. 1WrldSync custmers have the ptin t chse a certified Slutin Partner t assist in managing their data synchrnizatin initiative. Fr a full list f 1WrldSync Certified Slutin Partners, visit and search fr a Slutin Partner that meets yur needs. Q: D I have t use a 1WrldSync Slutin Partner? 30-Jun WrldSync Cpyright All Rights Reserved.

9 FAQs fr Reinhart Suppliers A: 1WrldSync prvides custmers with multiple implementatin ptins t successfully synchrnize data with Reinhart. 1WrldSync ffers implementatin tls fr custmers and has partnered with sme f the largest and mst well-knwn cmpanies in the wrld, including many that suppliers may already be wrking with tday. A supplier can implement with the slutin that best fits their needs and requirements. Q: If I have questins and need help t use the 1WrldSync system wh shuld I cntact? A: Regardless f yur data pl prvider, please cntact 1WrldSync custmer supprt at technicalsupprt@1wrldsync.cm r fr all questins assciated with the GDSN r the Reinhart data synchrnizatin initiative. 30-Jun WrldSync Cpyright All Rights Reserved.

10 FAQs fr Reinhart Suppliers 3.3 Reinhart s Initiative f Data Synchrnizatin ADDING DATA THOUGH DATA SYNCHRONIZATION Q: Hw d I knw if I need t assign a new Universal Prduct Cde (UPC) when I make changes t an existing prduct? A: Fllw the GS1 Standards GTIN Allcatin Rules. Fr example, if the cnsumer net cntent changes, then a new UPC must be assigned. Fr mre infrmatin n GTIN Allcatin Rules visit Cntact yur data pl fr mre infrmatin PUBLISHING DATA TO REINHART Q: My Reinhart buyer says I have t d data synchrnizatin. Where d I start? Are yu already subscribed t a Catalgue Prvider? A: Please see Reinhart s Implementatin Guide fr mre specific details regarding implementatin requirements. Here are the steps t help yu get started: Things t D N Chse yur Data Pl. All GDSN Data Pls are listed at: pdf Fr mre infrmatin, call 1WrldSync at Fllw prcedure belw Yes Make sure that yu are setup with Reinhart. If yu have nt been previusly cntacted abut setup, submit a Data Synchrnizatin Vendr Request Frm nline Wrk with yur Data Pl t get the item infrmatin published t Reinhart 1. Lad items int yur Catalgue(Data Pl) Obtain Educatin/Training frm yur Data Pl r Slutin Partner Review GDSN Package Measurement Standards and GTIN allcatin rules 2. Publish nly items t the Reinhart GLN Prductin GLN: Check fr Catalgue Item Cnfirmatins (CICs) RECEIVED CIC: Data has been received by the Reinhart, but n business decisin has been made n the data REVIEW CIC: Data discrepancies; vendr actin required. SYNCHRONIZED CIC: Item is peratinal and PO s can be placed. REJECT CIC: Item was rejected by Reinhart. 4. Check fr Catalgue Item Cnfirmatins (CICs). Ging frward, all changes shuld be made in yur data pl (e.g., 1WrldSync). 30-Jun WrldSync Cpyright All Rights Reserved.

11 FAQs fr Reinhart Suppliers Q: Where d I start if I am a GDSN subscriber, but 1WrldSync is nt my data pl? A: Fllw the steps in Sectin abve, submitting Data Synchrnizatin Vendr Request Frm available n the Landing Page. Q: Hw des Reinhart Subscribe? A: Reinhart subscribes at the supplier GLN level. Q: Is data synchrnizatin nly fr New Items, r shuld I publish existing items that Reinhart carries? A: At this time Reinhart requests the entire prduct catalg be published. Q: Shuld I publish my cmplex hierarchies? A: Yes, Reinhart can accept cmplex hierarchies and requests they be published with all attributes fr each individual item. An example f a cmplex hierarchies wuld be a case f ygurt cntaining three different flavrs with each flavr having its wn unique GTIN cde different frm the case GTIN. Mre infrmatin n this can be fund in sectin 4.4 f the GDSN Implementatin Guide lcated n the GS1US website. n_guide.pdf Q: Will Reinhart be able t handle multiple packaging cnfiguratins fr an item? A: Yes, Reinhart will be able t synchrnize n multiple packaging cnfiguratins where a child GTIN is used within multiple cmplex hierarchies. Mre infrmatin n this can be fund in sectin 4.4 f the GDSN Implementatin Guide lcated n the GS1US website. tatin_guide.pdf Q: What shuld I d if I have published my items but I d nt see them in Reinhart? A: Check with yur data pl (e.g. 1WrldSync) t ensure that yur item synchrnizatin was successful t Reinhart. If yu cntinue t have difficulties please cntact 1WrldSync custmer supprt at technicalsupprt@1wrldsync.cm r fr mre details. Q: Hw lng des it take fr the data t shw up in Reinhart after I have published? A: Once 1WrldSync has pushed data t Reinhart (and assuming there is n backlg), yu shuld see yur publicatin in apprximately 1 t 4 hurs. 1WrldSync pushes data t Reinhart every hur daily between 6:00 AM US Central Time t 10:00 PM US Central Time. 30-Jun WrldSync Cpyright All Rights Reserved.

12 FAQs fr Reinhart Suppliers Q: Is Reinhart checking the Initial Lad r New Publicatin Types fr incming Catalgue Item Ntificatin (CIN) publicatins? A: Reinhart is asking all items t be published as Initial Item lads. Q: When can I expect t see the Catalg Item Cnfirmatin (CIC Authrizatin)? A: After Reinhart receives the Catalgue Item Ntificatin (CIN) it is subjected t matching and validatin rules. The Catalgue Item Cnfirmatin (CIC) with a RECEIVED r REVIEW status is generated immediately after thse rules are executed. If yu are awaiting a SYNCHRONIZED status and 1 business week has passed, please check with yur Reinhart divisinal merchandiser t cnfirm Reinhart wants t carry yur item. Q: When can I expect t see the Catalgue Item Cnfirmatin (CIC), and what are the pssible respnses (states) f a CIC (Authrizatin) that I can expect t see? New item publicatins are received by Reinhart. If there are n prblems with the data received, a RECEIVED Catalg Item Cnfirmatin will be returned. If there are prblems with the data received, a REVIEW Catalg Item Cnfirmatin will be returned. The supplier shuld review the status detail, fix the issue thrugh their data pl. After the item is submitted the item will g thrugh the Reinhart internal apprval prcess. If a Reinhart divisinal merchandiser wants t carry the item, a SYNCRHONIZED Catalg Item Cnfirmatin will be sent back t the supplier via the GDSN prcess. Q: Hw will Reinhart handle nging Data Synchrnizatin? A: All updates and mdificatins shuld be sent thrugh the data synchrnizatin prcess. 30-Jun WrldSync Cpyright All Rights Reserved.