Weddingstar Retail Partner Program

Transcription

1 Weddingstar Retail Partner Program Put the wow in your customer s wedding with Weddingstar! Add Value to Your Business! Credibility Partner with a global leader in the wedding industry. Weddingstar has been wowing brides for over 28 years. Increase Revenue and Customer Savings Weddingstar partner discounts. Pass the savings to your customers, or add to your revenue stream with product margins. Take Advantage of Time, Operational & Cost Efficiencies Select from a full range of product categories - right at your fingertips. Remove the hassle of coordinating orders with numerous suppliers. Online wholesale ordering for easy and straight-forward ordering, tracking and reporting. Save time and frustration with our streamlined systems. Low, flat shipping rates. Customs & duty charges paid by Weddingstar to Canada,US, and UK destinations. Enjoy a Low-Risk partnership with Great Customer Service 100% Service Guarantee. No minimum purchase requirement. Reliable packaging and delivery. Be assured your products will arrive on-time and in great condition. Marketing Made Easy Sell products in-store, directly from your website, or link to a Weddingstar Partnership Site. 1 Product samples to economically display products to your customers. Hundreds of web-ready product images available to upload to your site. Product pricing and details available in an easy to upload format. Weddingstar s annual color product magazine offers: >Beautiful images showing products in use. >Exciting ideas that reflect current trends. >Helpful planning tips to ensure a successful event. >Custom ordering options no need to stock or purchase inventory. 1 Weddingstar Partnership Site for online sales: >A valuable tool to increase sales to in-store brides and attract online brides. >Instantly offer thousands of products through a personalized online store using your company name. 1 Additional Fees Apply Weddingstar Inc. tel toll free fax toll free fax Bullshead Road Dunmore, Alberta Canada T1B 0K9 customerservice@weddingstar.com

2 New Customer Information Please print clearly. Use a black or blue ballpoint pen. Date Complete the information on this form and return it by fax, mail or to: CREDIT MANAGER WEDDINGSTAR INC Bullshead Road, Dunmore, Alberta, Canada, T1B 0K9 TOLL FREE FAX: LOCAL FAX: (403) customerservice@weddingstar.com Federal ID# / GST# / VAT# (whichever is applicable) Company Name Address Phone ( ) Fax ( ) City Address (Please provide for Invoices, Statements, and Online Ordering) Province/State Country Postal/Zip Name of Applicant Web Page Address Position Accounts Payable Contact(s) (1st) Type of Business (online, store, etc) Nature of Business Number of Years in Business Credit Card Information Cardholder s Name How Did You Learn About Weddingstar? (Check one) Credit Card Type Visa Mastercard American Express Weddingstar Magazine Credit Card # Tradeshow (Please explain below) Expiry Date: Month Year Online (Please explain below) Verification Code (CVN) Search Engine Saw Product Advertising (Please explain below) Word of Mouth Previous Retailer or Bought Business Other (Please explain below) Owners Name Address City Home/Residential Address Residential Address City Phone ( ) Ext. Phone ( ) Ext. Fax ( ) Fax ( ) The above information is for the purpose of opening an account and obtaining credit and is warranted to be true. I/WE hereby authorize the firm to whom this application is made to charge the credit card listed for all future orders. I/WE agree to remit payment within terms specified on the face of the invoices submitted to Weddingstar Inc. I/WE also agree to pay all collection costs including attorney s fees should it be necessary to place the account for collection. Name (Please print) X Owners Signature

3 WEDDINGSTAR INC Bullshead Road, Dunmore, Alberta, Canada, T1B 0K9 Local Ph: (403) TOLL FREE PHONE: Retailer Fax Order Form TOLL FREE FAX: LOCAL FAX: (403) FAXED ORDERS CAN BE RECEIVED 24 HOURS A DAY, SEVEN DAYS A WEEK. PLEASE PHOTOCOPY BEFORE USE OR GO TO A printable version of this form can be found under Retailers Download Order Forms. Company Name Account # Check this box if this is your first order. Order Ship To Address Phone SPECIAL INSTRUCTIONS Fax Province/State Postal/Zip Code Buyer Name Purchase Order # Add A Rush Fee: $5.00 for orders less than $500 $15.00 for orders between $500-$1000 $20.00 for orders between $1000-$2000 Please ensure item # and Qty. are correct. Any order faxed in with a add-on following is automatically charged an add-on fee of $3. $40.00 for orders $2000+ Please note all drop ship orders have a $3.00 service charge. If you have checked the box for a rush fee this will be added to your order. All rush orders will be processed within 1-2 business days (this time may change depending on quantities of personalization) Item # Qty. Description Item # Qty. Description TOLL FREE FAX: LOCAL FAX: (403) This is page of Please do not hesitate to call if you have any questions or concerns.

4 Weddingstar Retail Partner Program Put the wow in your customer s wedding with Weddingstar! Exceed Customer Expectations! Full Range of Wedding Products Over 3,000 quality product choices accessories, gifts, favors, stationery and more! Unique products and exclusive designs by Weddingstar. Trend-setting products introduced annually. Our designers are constantly researching and staying on top of upcoming wedding trends to continue to meet customer s changing needs. Product packaging ready for your store s shelves. Coordinating Wedding Products and Inspiring Ideas Provide a complete look from start to finish. Weddingstar s complete range of coordinating items offer a brides a convenient and single place for everything after the dress. Inspiration! Hundreds of get-the-look ideas featured in Weddingstar s magazine and online on our website, blog, Twitter and Facebook pages. Personalized Products Offer customers a wide range of personalization options to make their wedding day truly their own. No-hassle Delivery A variety of shipping options ensure your customers will receive Weddingstar products on-time, whether delivered to you or drop-shipped directly to them. Quality packaging ensures products will arrive in great condition. Weddingstar Inc. tel toll free fax toll free fax Bullshead Road Dunmore, Alberta Canada T1B 0K9 customerservice@weddingstar.com

5 Image Library Form WEDDINGSTAR INC Bullshead Road, Dunmore, Alberta, Canada, T1B 0K9 Local Ph: (403) TOLL FREE PHONE: TOLL FREE FAX: LOCAL FAX: (403) Enhance your website with a full library of web-ready Weddingstar product images, descriptions, dimensions, weights and pricing. Upload to your e-commerce site and start selling today. Data streams available in a variety of formats. To access, please sign this form and fax back to Weddingstar Inc. at one of the numbers listed above. Once we have received this signed document, you will be contacted with access information for downloading the images. WEDDINGSTAR Inc. authorizes to download images from the Product Image Library on our Weddingstar website ( to be used on their own website. It is our understanding that these product images will be used to effectively market the WEDDINGSTAR accessories. If at any time it is deemed that these images are being used in an inappropriate manner, WEDDINGSTAR Inc. reserves the right to withdraw this approval. Account number (If applicable): Country where business is located: Website address: address Name of Person Applying: Date: Signature: By signing this letter of authorization, I agree to the terms and conditions as stated above. If you have any questions regarding the Image Library or require clarification of this letter of authorization, contact Weddingstar toll free at or by at customerservice@weddingstar.com

6 Terms and Conditions 2032 Bullshead Road, Dunmore, AB, Canada T1B 0K9 Toll Free Fax: Toll Free Phone: Local Phone: Distribution Locations: Continental USA - Sweetgrass, Montana Canada - Dunmore, Alberta Australia - Mittagong, NSW Europe - London, United Kingdom PRICING All prices are at Retail. Dealer Product Discount is 50%. See exceptions below*. All prices are shown net of GST. Due to market conditions, prices are subject to change without notice. * IMPORTANT: A 40% Discount from Suggested Retail Pricing will be applied on, Custom Label Chocolate Bars and Additional Copies of the 2012 Weddingstar Magazine. HOW TO READ OUR ORDERING CODE SYSTEM: This format allows your customers to view all the products throughout the magazine yet eliminates the need for a separate Wholesale Price List.True convenience! This will be the best selling tool you have ever had. For a detailed product index, go to weddingstar.com/detailedindex HOW TO READ OUR PRODUCT CODE SYSTEM: All the products throughout our catalogue have been assigned a multi-digit code number ?? Ceramic Decorative Butterfly Dishes Item Number 8541-?? -?? indicates that this item is available in a variety of colors or styles. When ordering these items,?? must be replaced with the color/style code preferred. Color selections are limited to the codes listed with each product. ORDERING Online We highly recommend placing your orders through our Online Wholesale Ordering This is the most efficient method to transmit your requests. Updates of out of stock, discontinued and sale items, clear formatting for personalization orders and round the clock accessibility make online wholesale ordering an excellent option. To sign up immediately go to By Fax As well, products can be requested by Toll Free Fax Number: , Local Fax (403) (24 hours a day, seven days a week) Use Order Form Supplied in catalogue or downloaded at : By Phone To order by phone call Toll Free Phone or Local telephone (403) Our friendly and knowledgeable Customer Service Representatives will be available to take your calls Monday through Friday 8:00 am 4:00 pm Mountain Standard Time. us at customerservice@weddingstar.com (24 hours a day, seven days a week) SHIPPING RATES Shipping Fees Due to the current volatility of fuel rates, Actual Courier Charges will be applied on shipments to store. See website for further shipping rate info. Freight charges can be deducted from Invoice if an order has a sub-total in excess of $ and is paid within terms for North American orders only. (Ground shipments only.) Remote Locations (These include destinations such as Newfoundland, Labrador, Alaska, Hawaii) Shipping destinations with remote locations are subject to freight surcharges - 50% of the accessed freight charges may be deducted on orders sub-totaling $ or more if paid within our terms. *Weddingstar makes every effort possible to ship an order within 1 to 3 days of the date of receipt. Customers requesting a Rush will be accessed a $5.00 surcharge on orders under $500.00, a $15.00 surcharge on orders up to $ , a $20.00 surcharge on orders up to $ , or a $40.00 surcharge on orders greater than $ *In cases where a custom label is required to inform the courier of special delivery instructions, a $2.00 fee will be charged.

7 Online Wholesale Ordering, our most efficient method of ordering. Online Wholesale Ordering Shopping Cart Dealer Control Panel Wholesale Order Summaries Here s Why Convenience: Orders can be entered any time around the clock to accommodate your schedule. Speed: Orders are processed more quickly and efficiently than other forms of order placement. Easy to Use: Features such as our Quick Order form, Advanced Search, and Step by Step Personalization allow you to easily order product. The Wholesale Shopping Cart breaks down your cost in an easy to understand format. Tracking: Receive shipping notifications online and via . Out Of Stock: Up to date inventory status, including discontinued, new, and sale items allow you to stay current. Place out of stock items on back order or sign up to receive instant notification when they are back in stock. Shipping: Orders can be specified to be drop shipped directly to Brides or to your location. There s More... By signing up for a Weddingstar Wholesale Online Ordering account you have automatic access to the Dealer Control Panel. The Control Panel offers many convenient options including: Instant Tracking Status: View tracking status for any online wholesale order at anytime. Detailed Order Search: Search orders by date, shipping method, name, and more. Multiple Ship To Addresses: Save frequent ship to addresses for speedy checkout. Current Product Lists: Access price, sale, out of stock, and discontinued product lists. Dealer Resources: Download hundreds of product images and complete descriptions of our product line for your website. No Cost to Sign Up Receive free access to your password protected online wholesale ordering account when you become a Weddingstar Retail Partner. For more information please visit or contact us at customerservice@weddingstar.com

8 CUSTOMER SERVICE DETAILS Opening an Account New accounts are opened upon receipt of your first order. A copy of your resale license and/or void business cheque is requested initially to establish an account. For those customers wishing to establish payment terms, a credit application must be filled out completely and submitted for credit clearance. Should you require shipment prior to credit confirmation, pre-payment arrangements can be made or the balance can be applied to Visa or Mastercard. In order to establish an account we must receive a completed customer application form available at Order Changes and Cancellations Due to the efficient design of our ordering system, order changes and additions cannot be accommodated if the order is past the picking stage. In cases where an order change or addition can be accommodated, a $3.00 fee will be charged. A fee of 15% of the order total (with a $5.00 minimum) will be charged for cancelled orders. No cancellations or refunds can be accommodated on personalized items. Back Orders Items temporarily out of stock at time of shipping will be marked Out of Stock. It is recommended that you place a Back Order so that stock is allocated to your account when it arrives. When the product is back in stock, a customer service representative will contact you to confirm your order before shipping. Freight costs that result from product additions will be the responsibility of the customer. Applicable shipping will be charged on Back Orders under $ Claims In the case of a damaged parcel, please inform the Courier immediately. All claims for defective or damaged items are to be filed with Weddingstar Inc. Full credit will not be granted on returned items that have price tags or appear to be shop worn. Although we try to maintain high standards, many items are handcrafted, therefore slight variations may occur. Similarly, we reserve the right to change or alter the design due to availability of raw materials and production difficulties. Weddingstar Inc. does not guarantee the safe arrival of candles shipped during hot summer months. Returned or Refused Orders To Return Orders that have been shipped to a Retail Store, contact Customer Service at to request a Return Authorization Form. These Returned Goods will be accessed a 15% re-stocking fee. Unauthorized Returns or Refused Orders will be subject to all freight charges incurred in the shipping and back shipping and the Goods will NOT be credited or accepted by Weddingstar. Terms Our terms are net 30 days. Visa, Mastercard and American Express accepted. Accounts will be charged a fee of $7.50 for any declined credit card transaction. Credit card charges will be applied at time of invoicing. All International orders must be paid by Visa or Mastercard and will be applied at time of invoicing. Late charges of 2% per month will be added to unpaid invoices that are deemed past due. Weddingstar Inc. will NOT ship orders C.O.D. Any credit balances not claimed after 9 months become the property of Weddingstar Inc. Accounts issuing N.S.F. cheques will be charged a penalty of $30.00 per cheque. Orders will not be shipped to an account with a balance due over 60 days. DROP SHIPPING All Drop Shipments will be accessed an additional $3.00 Service Fee. See Shipping Rate Schedule for current freight rates. (See weddingstar.com for details) FREIGHT DISTRIBUTION LOCATIONS Canadian Customers WEDDINGSTAR will ship via courier or mail. All sales F.O.B. from our Dunmore, Alberta warehouse. Continental U.S. Customers WEDDINGSTAR will ship via courier. All sales F.O.B. from Sweetgrass, Montana. Australian Customers Contact Weddingstar to order directly from the Weddingstar distribution center in Mittagong, Australia. European Union Customers WEDDINGSTAR will ship via courier. All sales F.O.B. from London, England. See website for European Union Shipping Rates, Schedules and Terms and Conditions. International Customers WEDDINGSTAR will ship F.O.B. from Dunmore, Alberta warehouse. Weddingstar will ship via courier. All sales F.O.B from Dunmore, Alberta. See website for International Shipping Rates. If you have any questions or concerns please do not hesitate to call or We are always happy to assist you.