Tuko Logistics Shortly

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1 Tuko Logistics Shortly Kerava

2 Key Figures 2014 Turnover 760 M Personnel 540 Assortment, SKUs SKUs in stock Annual volume Handling volume tn Order rows 45,5 milj. Owners % Wihuri Ltd 41 Suomen Lähikauppa Ltd 39 Stockmann Plc 10 Heinon Tukku Ltd 10 Suppliers Service suppliers 730 Domestic 870 International 990

3 Customer Chains RETAIL (VK) ~ 1000 POS PROFESSIONAL (SK) ~5000 POS HERKKU-OSASTOT Food departments Cash & Carry Professional PROFESSIONAL / C&C 27 - Cash & Carry - Professional - HoReCa - Large scale customers

4 Mission Tuko Logistics Co-Operative is a Strategic Supply Chain Partner for Grocery Trade Tuko Logistics Co-operative The members of Tuko co-operative form it s main customer base Tuko enables for it s members the synergy in purchasing, logistics and other services As a co-operative Tuko operates with self cost principle Tuko can provide services also for other value chain partners Grocery Trade Tuko operates both on grocery retail as well as professional/horeca sectors Tuko s wide portfolio of products in ca. 100 product categories covers basic, seasonal and customer specific assortment (Processed food, perishables, fruits and vegetables, non-food, tobacco-products, frozen food incl. Ice-cream is provided by Finnfrost Ltd) Tuko maintains and develops also private label products and own import assortment based on consumer and customer demands in order to support member companies sales and profitability Supply Chain Tuko masters the supply chain from suppliers until the point of sales Tuko supports the assortment decisions of the member companies Tuko operates the whole supply chain based on the real consumer demand of it s members (incl. automated store replenishment) Tuko buys efficiently and optimizes working capital and service levels in the whole chain Tuko s DC, that is specialized in thin material flows, is located in Kerava the tnkm-mid-point of Finnish consumer demand Tuko operates Finland s largest distribution network In addition to previous points, Tuko provides also a wide variety of other services that support procurement, logistics and other support functions Strategic Partner Tuko forms an integral part of it s members value chains In close co-operation with it s members, Tuko develops continuously it s operations based on customers needs Tuko develops deep partnerships also with it s major product and service suppliers/providers Tuko operates professionally towards high quality standards and takes good care of corporate responsibility (economical, social and environmental) (ISO 9001, ISO 14001, OHSAS 18001,GRI annual reporting)

5 Values Achievement Trust I and Tuko Logistics Development for the benefit of our customers Responsibility of safety, health and environment

6 Services COMMERCIAL / PURCHASING LOGISTICS OTHERS Sourcing & Purchasing Coordination of assortment Market surveys and follow-up Price surveys Buying, annual deals Stock management Call-offs and delivery supervision Own brands (in addition to above) Productisation Supplier selection Co-operation with UN /EMD Customers own products Product quality services Sales support for Fruits & Vegetables Product information services Inbound-logistics Import transportation Forwarding /EU-statistics Import delivery supervision Warehousing services Receiving and shelving Storage Value added services (packing etc.) Order picking Mechanized line of consumer packs Distribution services Staging & dispatching Various supply alternatives Warehouse delivery Cross-docking Terminal delivery Return logistics Customer Service Call centre Frozen foods Finnfrost Ltd. Recycling pools Transbox Palpa Project services Reporting Lobbying & memberships in various organizations Paperless order-delivery-invoicing-process possible

7 Corporate Responsibility in Tuko Quality assurance in co-operation with independent external laboratories Product Responsibility In-house control procedures incl. product and batch traceability, recall procedures and customer and consumer feedback handling Good economic performance in compliance with legal requirements Contribution towards wellbeing of local community and society Economical Responsibility Corporate Responsibility in Tuko Environmental Responsibility ISO Environmental Policy DC Environmental Permit of Operations Energy Efficiency Agreement Producer responsibility in packaging (PYR, Palpa) OHSAS certified OH&S management system Occupational Health & Safety policy Well-being through work programme Comprehensive occupational health care services Social Responsibility BSCI participation and influencing BSCI Code of Conduct Ethical Procurement Principles

8 Associated Companies Tuko Logistics share of ownership International buying co-operation Domestic associated companies 25 % Frozen Food logistics 50 % Nordic purchasing co-operation Eldorado, First Price, Aware Rental company for plastic boxes used in food distribution 10 % 3,5 % The largest European Purchasing co-operation company Suomen Palautuspakkaus Oy Recycling company for beverage packages 12,5 %

9 Own Brands over 600 products Versatile product range for retail and professional markets. Covers high quality packed and fresh grocery as well as household products. Currently close to 600 items. Mainly food and household products with value for money positioning. Currently about 30 items. New Nordic First Price assortment will be available in the future and it will contain approx. 200 products. Assortment covers retail and professional quality coffee-products branded as Kulta Mokka, Pehmeä Mocca and other Tuko blends. Nordic fairtrade product range.

10 DC Operations in Kerava Helsinki-Lahti Motorway 4/E75 Area: ~ m2 Site: m2 Well connected to main road network Kerava situates in the tnkm-mid-point of Finnish Consumer Demand 325 lorries visits daily the DC The DC operates currently Mon-Fri 24 h Sat 22:00 Sun 14:00

11 Ground Floor Flower picking Personnel store Truck & forklift maintenance Return logistics Goods Receiving Campaigne warehouse Crossdocking Material flow Ambient goods Warehousing & Picking Banana process Automated picking Roll line Picking +4 o C Chilled Goods terminal Goods Receiving +4 o C +6 o C Fruits, veg. & perishables Warehousing & Picking Outbound terminal Frozen Truck & trailer yard

12 Automated order picking

13 Goods Receiving & Staging Areas pallets arrives daily into ambient and chilled receiving areas Products are recorded into paper-less-aws Quality Checks according to plans Some items are cross-docked and combined directly to out-going shippments

14 Warehousing Fork lifts move pallets to warehousing areas and fill picking positions on the floor Merx and IMI Warehouse systems steer processes Storage area of pallet places (ambient+chilled) Special area for campaigne products Continuous inventory taking Dynamic allocation of picking locations according to flows

15 Versatile Picking Options picking locations Voice controlled order picking process Modern picking fleet Daily picking volumes: Order rows Cases Kilos Other picking operations includes also (as cross-docking): Milk & Dairy Beverages Frozen food

16 Roll line picking (piece picking)

17 Picking automation

18 General facts Used for picking of slow-moving dry goods Goods-to-man principle Aimed for improving the overall efficiency of Tuko s picking process Improved picking efficiency for goods in automated picking Improved picking efficiency for goods remaining in voice picking due to shorter pick routes Reduction of assisting labour (cleaning, picking pallets ) Liberation of floor space System supplier Cimcorp from Ulvila, Finland Installation in Kerava CDC in 2012 Go-live in May 2013

19 Automation overall system

20 De-palletizing station

21 Picking station

22 Roll cage buffer

23 Automation picking capacity SKUs (dry goods) 55% of active SKUs and 70% of dry goods SKUs Mainly slow-moving goods totes in the system (600*400*225) OL picked /month 23% Tuko s warehouse picking OL and 35% dry goods OL Daily maximum OL/d Manual labour efficiency Picking 400 OL/h => 9 s /OL Toting 600 cases/h => 6 s /case

24 Effect on customer deliveries Dry goods in family group order Dry voice picking in family group order (Fastmovers) Dry automated picking in family group order (Slowmovers) BEFORE AFTER No change in number of load carriers for a delivery No effect on transportation costs

25 Roll-line Picking for Chilled Products Ca. 900 items from all Meat -producers (HK, Atria, Saarioinen & many smaller suppliers) Roll-line picking of single consumer packs for small shops Cross docking operation Ca order rows and meat-boxes daily

26 Purpose Build Special Picking Areas HoReCa Alcohol Small items Tobacco-products

27 Fruits & Vegetables Special storage & picking areas for Fruits & Vegetables Ultramodern banana ripening facility Quality inspection Hygienic area for ready-forsales consumer packing on daily demand

28 Other Functions Promotional packing area Displays Christmas, eastern, gift, packs Labelling Etc. Return logistics terminal for e.g. Roll-cages, Dollies Beverage packaging Fruit&Vegetable boxes White Meat boxes Pallets

29 Staging & Dispatching On weekly basis we provide groceries for 1000 Retail shops, 33 Cash & Carries and 5000 HoReCa customers Loads are combined from all picking operations on Staging and dispatching areas Kerava DC works also as Terminal for South Finland i.e. products are shipped directly to shops & professional customers Mid and North parts of Finland are distributed via Terminals

30 Distribution network All operations centralised in Kerava. Finnfrost /frozen foods from Jussla (close to the airport). Cross-docking terminals used by trasportation companies: Oulu, Seinäjoki, Joensuu, Mikkeli, Kuopio, Jyväskylä, Tampere, Pori, Turku Distribution area via Cross Docking Terminals Direct Distribution Area From Kerava DC

31 GOODS RECEIVING WAREHOUSE KERAVA DC ORDER PICKING BY VOICE ROLL-CONVEYOR PICKING AUTOMATED PICKING Kerava direct distribution Retail 60% 1000 stores CROSS-DOCKING TERMINAL DELIVERY HoReCa 40% 4500 sites