Supply Chain, Interrupted

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1 1 Supply Chain, Interrupted Safeguard your bottom line from disruption INFINITE RETAIL POWER TM

2 a big deal for your bottom line supply Chain Contributes 8.5% to revenue 1 (and growing ) Can be Leveraged as a strategic differentiator is key to future growth and increased market share 1. csc Global survey of supply chain progress 2012.

3 a big deal for your bottom line e-commerce huge opportunity for growth and profit online buyers will increase spending 62% by Comes with increased risk of supply Chain disruption 2. forrester research online retail forecast 2012.

4 supply chain disruption it s CostLy IT S COMMON IT S AVOIDABLE ECONOMIC LOSSES FROM SUPPLY CHAIN DISRUPTIONS INCREASED 465% BETWEEN 2009 & 2011 ³ 3. Korn/ferry third-party logistics study 2013.

5 supply chain disruption SUPPLIER GLITCHES IT S COSTLY MISCOMMUNICATION it s Common NATURAL DISASTERS LOST PURCHASE ORDERS IT S AVOIDABLE INVENTORY INACCURACIES

6 supply chain disruption PLUG THE HOLES IN YOUR SUPPLY CHAIN IT S COSTLY IT S COMMON it s avoidable IDENTIFY EVERYDAY DISRUPTIONS THAT DRAIN RESOURCES AND SALES EVALUATE TRADING PARTNER PERFORMANCE DEVELOP A DISTRIBUTION STRATEGY BASED ON REAL-TIME INVENTORY AND SALES PATTERNS

7 6 ways to bulletproof your supply chain Leverage Collaborate Evaluate Achieve Harness Turn real-time with trading your end-to-end the power of data into knowledge partners vendors visibility e-commerce profit

8 1 Leverage real-time knowledge achieve instant improvement Electronic data interchange (EDI) tools give trading partners the power to optimize sales and inventory immediately by monitoring and reacting to: inventory shortages or surpluses Customer preference and sales trends Competitor activity

9 2 CoLLaborate with trading partners and conquer transactional relationships Vendors are order takers trading partners manually exchange critical business docs collaboration on inventory levels and sales goals is nonexistent processed orders and deliveries are set in stone or strategic partnerships communication is seamless trading partners are connected with edi analytics and sales data are used to make decisions trading partners are nimble/make order & shipment changes quickly > True strategic partners will comply with your EDI system and communications protocols

10 3 evaluate your VenDors FLEXIBILITY RESPONSIVENESS > Consistently measure their performance and capabilities with vendor scorecarding SALES & TECHNICAL SUPPORT DELIVERY FINANCIAL STABILITY STAFFING RESOURCES > Weed out vendors that aren t supporting your business goals and customer relationships EDI COMPLIANCE VENDOR SCORE

11 4 achieve end-to-end visibility With all trading partners > EDI tools provide a window into every point of the supply chain > Visibility and standardized communication are key to avoiding trading partner miscommunication and supply chain disruption

12 5 HARNESS THE POWER OF E-commerce ARE YOU READY? UNDENIABLE OPPORTUNITY REQUIRES SERIOUS COLLABORATION W I T H TRADING PARTNERS CLEAR AND CONSTANT COMMUNICATION IMMEDIATE (AND ACCURATE) SHIPMENTS ACCURATE VIEW OF INVENTORY AT ALL TIMES DROP SHIP ARRANGEMENTS

13 6 t u r n D ata into profit AGGREGATE SALES DATA IN REAL-TIME THEN ACT ON IT QUICKLY + = FASTER GROWTH VISIBILITY ANALYTICS > Use EDI to make more educated inventory and sales strategy decisions > Modify based on real data within a week

14 disruption happens Get in front of it LEARN HOW TO I N C O RPO R ATE VISIBILITY TOOLS INTO YOUR SUPPLY CHAIN STRATEGY Download our white paper on the subject. twitter Google+ linkedin p spscommerce.com