Appendix 1 Additional Services

Transcription

1 Appendix 1 Additional Services 1. The Carrier renders, against remuneration as provided in Appendix 3 Carrier s Tariff, following Additional Services supplementing or extending conditions of Transport Service: 1.1. Services: Road Network 1.2. Sub-services: COD (cash on delivery) ROP (exchange of pallets) e-rod (electronic return of documents) EKÁER 2. Services listed in Clause Hiba! A hivatkozási forrás nem található. applies to Domestic Transport Service only. 3. Options listed in Clause 1.2 are available only as extensions of specific sub-services listed in Clause Relations between Additional Services and description of Additional Services are included as schedule The Additional Services constitute Term of the Transport Service and have to be agreed between the Customer and the Carrier and included in the Transport Order. Where applicable the performance of Additional Services may be subject to other specific requirements or limitations, as provided in schedule The Carrier may reject the order for the performance of any Additional Service without providing reasons and without incurring any liability whatsoever to the Customer. 7. Should the Carrier be liable towards the Customer for compensation in respect of loss or damage resulting from non-performance or improper performance of the Additional Service, such compensation shall not exceed the fee which is due for Additional Service which the nonperformance or improper performance relates to. Notwithstanding the above, the Carrier shall not be liable for any lost profits and any other type of indirect or consequential damage, in particular damage resulting from any contractual penalties paid by the Customer to any third parties.

2 Schedule 1 SERVICES AVAILABLE SUB-SERVICES Road Network COD (cash on delivery) ROP (exchange of pallets) e-rod (electronic return of documents) EKÁER SERVICES Road Network DESCRIPTION The Carrier will complete Domestic Transport Service within 2 Business Days from the day of collection of the Goods from the Consignor. Road Network applies to ambient Goods only i.e. Goods which do not require any special temperature conditions during the transport process. Road Network does not apply to custom Goods COD Sub-services (cash on delivery) Description The Carrier will collect from the Consignee specified amount of cash for the Goods and transfer it to the Customer. It s not allowed to order COD in respect to two or more separate consignments with Goods designed for the same Consignor and for the same date of delivery if the total amount of cash to be collected from the Consignee exceeds HUF. an order for COD must be included both in the Transport Order placed by the both the Transport Order and the Transport Document must include the amount of cash to be collected from the Consignee and the bank account on which the cash should be transferred; the Customer must notify the Carrier in writing about any change in the bank account on which the cash should be transferred (irrespective of his obligation to include the bank account in the Transport Order and Transport Document); the Customer is exclusively responsible for providing correct amount of cash and

3 (f) (h) correct bank account in both the Transport Order and the Transport Document; the Customer shall ensure that the Consignee has exact amount of cash to be collected by the Carrier according COD; the amount of cash collected from the Consignee shall be transferred to the indicated bank account within 10 Business Days as of collection of the cash from the Consignee; in case the Carrier hands over the Goods to the Consignee but fails to carry out COD due to reasons for which the Carrier is responsible, the Customer shall be entitled to claim compensation from the Carrier (not exceeding the amount of cash which should have been collected from the Consignee), provided that the Customer proves that respective amount is uncollectible and all legal and procedural actions have been exhausted. ROP (exchange of pallets) The Carrier will exchange with the Consignee and return to the Customer EUR pallets which have been delivered to the Consignee with the Goods. (f) (h) only EUR pallets (i.e. flat, wooden pallets with dimensions 1200 x 800 x 144 mm, meeting the requirements of UIC 435 Codex, legally labeled with EUR trademark) are eligible for exchange and return; an order for ROP must be included both in the Transport Order placed by the number of EUR pallets to be exchanged and returned shall be declared by the Consignor in the Transport Document before the Goods are handed over to the Carrier; when collecting the Goods from the Consignor the Carrier (driver) checks only the number of the pallets declared by the Consignor for exchange. The driver does not verify if the pallets are EUR pallets and if they meet all requirements. The verification of the pallets declared for exchange is made by the Consignee who qualifies the pallets as EUR pallets (eligible for exchange). However, the Carrier may refuse to carry out ROP service if it becomes evident that the pallets declared by the Consignor are not eligible for exchange and return (in particular if they fake or incompatible); the EUR pallets are exchanged right after delivery of the Goods to the Consignee; the exchange of EUR pallets (i.e. number of EUR pallets delivered to the Consignee and number of EUR pallets exchanged by the Consignee) is evidenced in the Transport Document confirming delivery of the Goods; lack of any entry concerning number of EUR pallets exchanged by the Consignee shall mean that the Consignee has not exchanged any EUR pallets. the Carrier is obliged to return to the Customer only as many EUR pallets as previously exchanged by the Consignee during delivery of the Goods and confirmed in the Transport Document; the Carrier is not obliged to return to the Customer pallets which the Consignee refused to exchange (irrespective of the reason of such refusal) during delivery of the Goods; the Carrier is not liable for the EUR pallets which have not been exchanged by the Consignee; the Customer shall ensure that the Consignor has exact number of EUR pallets to be exchanged for the EUR pallets delivered with the Goods; the Carrier may refuse to accept pallets from the Consignee if it becomes evident that the pallets exchanged by the Consignee are not eligible for exchange (in particular if they

4 (i) (j) (k) fake or incompatible); the Carrier prepares on a monthly basis, a balance specifying number of EUR pallets to be returned by the Carrier. The balance is prepared incrementally, i.e. the number of pallets resulting from the balance for previous month (X-1) is included as in the balance for the current month (X). The balance of pallets for the current month is: increased by the number of pallets exchanged by the Consignees during delivery of the Goods that took place in the given month (as evidenced in the Transport Documents); decreased by the number of pallets returned by the Carrier to the Customer in the given month; The Carrier presents the Customer with the balance of pallets. The balance for the given month shall be final and binding unless the Customer raises objections within 7 days as of receiving the balance from the Carrier. The balance constitutes a basis for the Customer and for the Carrier to request the return of appropriate number EUR pallets, subject to Clauses (j) and (k); The Carrier returns EUR pallets when collecting other Goods or by way of dedicated deliveries of EUR pallets; the Customer is obliged to confirm the number EUR pallets returned by the Carrier; The final settlement shall be made within 30 days as of termination of the cooperation, based on the balance for the last calendar month of cooperation. e-rod (electronic return of documents) The Carrier will pick up with Goods specific documents from the Consignor, request the Consignor to confirm receipt of the Goods on these documents (by signing and/or stamping) and provide the Customer with scan (electronic image) of the confirmed documents. (f) the request for e-rod must be included both in the Transport Order placed by the all documents which e-rod relates to must be listed in the Transport Document (by name and / or number); all documents which the e-rod relates to must be placed inside a pouch bag or envelope marked e-rod and attached to the external packaging of the Goods (pouch bag) or Transport Document (envelope). In case the shipment consists of more pallets or other transport units, the pouch bag or envelope should be attached to the first pallet / transport unit. when picking up the Goods from the Consignor, the Carrier (driver) does not check the content of the pouch bag / envelope. In particular, the Carrier does not check if the documents inside the pouch bag / envelope are compliant with the list of documents in the Transport Document or if there is sufficient number of copies. the Carrier bears no responsibility for any loss of or damage to the documents which ROD relates to, if the pouch bag / envelope is intact at the moment of delivery. the Carrier bears no responsibility for the content of documents which e-rod relates to. after being confirmed by the Consignee documents which e-rod relates to will be scanned and then archived and stored by the Carrier (or by the external provider of storage services). Documents shall be stored for the period of 5 years

5 (h) (i) (j) following the year when e-rod service was executed. After this period, documents shall be destroyed by the Carrier. scans (electronic images) of documents confirmed by the Consignee will be made available for the Customer within 7 Business Days as of delivery of the Goods, through myraben.com website. based on separate request of the Customer and against additional fee as provided in Appendix 3 Carrier s Tariff, the Carrier will provide the Customer with the original documents confirmed by the Consignee within 10 Business Days as of Customer s request, within 30 Business Days at latest as of delivery of the Goods. In duly justified cases (e.g. due to high number of requests) the deadline for providing the Customer with the original documents confirmed by the Consignee may be extended by the Carrier. the Carrier is entitled to destroy original documents confirmed by the Consignee, after the lapse of storage period specified in Clause. EKÁER Recording shipments in the EKAER system. 1. Recording only plate numbers in the EKAER system. Customer should give Carrier the pre-recorded EKAER number here. In such cases, Carrier will change the plate numbers by delivery truck change directly in the tax authority s EKAER system. 2. Customer should give the pre-recorded EKAER number here. Carrier will send an every time the delivery truck is changed to the given address, containing the new plate numbers. Responsibility to record those plate numbers at the EKAER system is at the Customer. 3. Customer should check the plate number of the loading vehicle. In case of difference between the given and the real loading vehicle plate number, it must be reported to Raben inmediately.