The Intermunicipal Community

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2 The Intermunicipal Community Legal person of public right Instance of local power and Intermunicipal cooperation Consists of 13 municipalities Intervention Areas: Territory Management Tourism and Culture Education and Training Civil Defence Mobility and Transportation Professional Qualification Sports Community Funds Management Entrepreneurship Purchase Central Administrative Modernization Geographic Information Systems

3 The Médio Tejo Territory 13 municipalities 247 thousand inhabitants 3344 km 2 23 thousand business units 70 thousand job places

4 The Médio Tejo Territory Population Structure 6 cities that concentrate nearly 30% of the population About 60% of the population lives in places with less than inhabitants, where the implementation of a regular transport service finds increased difficulties. In the more rural areas, the access to equipment and services by the population presupposes, almost always, the travel to the polarizing urban centres.

5 The Médio Tejo Territory Regular Public Transport Network Shortage of passenger transport services in areas of lower population density, where commercial operation is found unfeasible, causing social inequalities in access to public transportation; Schedules adapted only to school transport, with very significant service breaks during the day, on weekends and holidays and during school holidays; Defective interconnection amongst existing transport services

6 The pilot experience of the Transport on Demand The Problem In low-density areas the regular public transport, with schedules and fixed routes is uneconomical and unattractive The Goal Study new public transport solutions, adapted to areas of low population density, in a perspective to promote the basic right to mobility, in a logic of social inclusion The Solution Flexibility of the offer with a view to better adapt to the demand, reducing functioning costs and optimizing the service conditions => Transport on Demand Reduced and disperse demand Increased operating deficits Offer reduction Services Suppression Fewer Schedules More places without service Long distances and high travel times Unattractive offer High costs Social Exclusion

7 The pilot experience of the Transport on Demand From the project to the start in the field 2012 Lack of legal framework for the implementation of flexible transport services in Portugal June 2012 January Order No. 7575/2012 of June 1, 2012 the Secretary of State for Public Works, Transport and Communications - Authorizes the Intermunicipal Community of the Médio Tejo to develop the pilot project of Transport on Demand Starts the implementation of the Transport on Demand service in the Médio Tejo (municipality of Mação) The project Transport on Demand in the Médio Tejo is presented in the Strategic Plan of Transport and Infrastructures of the Portuguese Government, as experimental reference to the dissemination of flexible transport in Portugal New Legal Regime of the Public Passenger Transport Service, which decentralizes Transport Authority powers to CIM s and Municipalities and frames the flexible passenger transport public service

8 Fundamental Principles Complements the existing supply of public transport Only works in places and times of the day without regular public transport supply Routes and coordinated schedules with other existing transport services (regional services, railway, ) Does not replace the Taxi Are available schedules and routes that meet the most common/general needs of the population Ensure mobility within the municipality Guarantees minimum levels of service Connecting more rural places to their respective parish offices, to meet the travel needs for services that are located there and, from these, to the county seats and the nearest town Ensures a minimum of 3 circulations/day to allow travel to the early morning to the county seat (near the services opening hours) and return around lunch time and in the evening

9 How does it works? The Transport on Demand has circuits, stops and defined schedules, like the regular transport. To use the service customers have to make a prior reservation to the schedule they want. The booking central, registers the reservations and organizes the transport supply according to the requests. CIMT Registo e Confirmação de Reservas / Reservas de última hora Identificação das rotas a realizar (Listagem ordenada dos clientes a recolher por horário e paragem) Relatórios de Estatísticas de Passageiros e de Linhas Rodoviária Veículos do Tejo aderentes / Táxis Mação Daily the vehicles only go to the stops where there are travel reservations.

10 How does it works? The service of reservation requests and operation management are ensured by CIMT, using a computer platform. The transport service is provided mainly by local taxis. The taxis adherent to the service are paid according to the number of km made, by deducting the received tariff revenues.

11 How does it works? The tariffs are about 1.5 x regular routes price / corresponds roughly to the taxi trip value divided by 4 passengers (echelons depending on distance 1,60 a 5,10 ) For more frequent travels a book of 10 pre-purchased tickets is available, with 30% discount.

12 Service Evolution January 2013 Start of the Experiment Médio Tejo ToD: 5 circuits 68 stops people served September 2013 Widening to the entire municipality of Mação Médio Tejo ToD: 8 circuits 112 stops people served May 2014 Widening to the municipalities of Abrantes and Sardoal Médio Tejo ToD: 13 circuits 245 stops people served

13 Service Evolution March 2016 Widening to the municipality of Ourém Médio Tejo ToD: 27 circuits 446 stops people served May 2016 Widening to the municipalities of Tomar and Vila Nova da Barquinha Médio Tejo ToD: 30 circuits 526 stops people served

14 Partnerships Examples Coordination of the Transport on Demand with Health Services In Ourém municipality, the implemented circuits carry out on alternate days of the week (improving the demand aggregation), in combined schedules with health services (the days and hours of the Transport on Demand functioning match the schedules of medical appointments)

15 Partnerships Examples Route taken by taxi Route taken by school transport Coordination of the Transport on Demand with the School Transport and Rail Services In the municipality of Vila Nova da Barquinha, it is functioning in a mixed solution: operation through the use of the available capacity of school transport + operation by taxi transportation. All schedules are coordinated with the inter-regional and intercities trains in the Entroncamento Train Station.

16 Service Statistics % days with reservations 75% 80% 95% 100% (Jan.-Apr.) passengers (Jan.-Apr.) km traveled (Jan.-Apr.)

17 Service Statistics Travelled about 7% of the km that would be needed to accomplish through a regular service Progressive reduction in the operating deficit currently in the order of 5 /passenger and 0,54 /km 4 3,5 3 2,5 2 1,5 1 0,5 theoretical km - regular service km covered in Transport on Demand (Jan.-Apr.) Total costs/passenger Total income/passenger (Jan.-Apr.) Total costs/km Total income/km Income coverage rate of the total costs of 35% (2016)

18 Transport on Demand Pilot Experience Some Conclusions Social relevance of the project 67% of travels are made for health reasons. It allows to give a qualified answer to mobility needs of the population living in areas of low population density, particularly for disadvantaged groups / most at risk of social exclusion. Importance of the regional approach Sharing problems and experiences creates better solutions. Better structuring of the network and coordination between services. Scale economies in the operation of services. Constitutes a more economical solution and greater environmental sustainability compared to the regular network On average are made about 7% of the km that would be required to travel with a regular basic service.

19 Some Conclusions There is a learning way to go / solutions optimization, aiming at the sustainability of the service Since the beginning of the service the income coverage rate over the costs increased from 8% to 35%. Great flexibility to adapt to people s needs The demand knowledge elapsing from mandatory reserve is a key factor for the continuous improvement of the service. Quality of service and high levels of satisfaction 72% of customer use the service more than once. High levels of satisfaction (greater comfort, shorter travel times than regular service, )

20 Thank you! Maria do Céu Albuquerque President of the Intermunicipal Council of CIM Médio Tejo Portugal transporteapedido.mediotejo.pt