Parcel Post Compendium Online "Uzbekiston Pochtasi" UZ - Uzbekistan UZA

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1 Parcel Post Compendium Online Basic Services 1 Maximum weight limit admitted 1.1 Surface parcels (kg) Air (or priority) parcels (kg) 20 2 Maximum size admitted 2.1 Surface parcels m x 2m x 2m (or 3m length & greatest circumference) m x 1.5m x 1.5m (or 3m length & greatest circumference) m x 1.05m x 1.05m (or 2m length & greatest circumference) 2.2 Air parcels m x 2m x 2m (or 3m length & greatest circumference) m x 1.5m x 1.5m (or 3m length & greatest circumference) m x 1.05m x 1.05m (or 2m length & greatest circumference) Supplementary services 3 Cumbersome parcels admitted Parcels service features 5 Electronic exchange of information Use a track and trace system 6 Home delivery 6.1 Initial delivery attempt at physical delivery of parcels to addressee 6.2 If initial delivery attempt unsuccessful, card left for addressee 6.3 Addressee has option of paying taxes or duties and taking physical delivery of the item 6.4 There are governmental or legally binding restrictions mean that there are certain limitations in implementing home delivery. 6.5 Nature of this governmental or legally binding restriction. 7 Signature of acceptance 7.1 When a parcel is delivered or handed over a signature of acceptance is obtained captured data from an identity card are registered another form of evidence of receipt is obtained 7.2 Ordinary parcels Signature of the addressee or his agent Signature of a de facto agent 7.3 Insured parcels Signature of the addressee or his agent Signature of a de facto agent Insured parcel service 8 Insured surface parcels admitted 8.1 Maximum insured value for surface parcels (SDR) Insured air parcels admitted 9.1 Maximum insured value for air parcels (SDR) 9.2 Maximum insured value when the provisions of the Parcel Post Regulations are not applied 10 Marking used for insured parcels CP 74 pink label used 10.2 CP 73 label and pink insured label used Cash-on-delivery service for parcel 11.1 Acceptance of Cash-on-delivery (COD) service for parcels outbound COD parcels inbound COD parcels Express delivery service 12 Express parcel delivery service provided 12.1 If yes, parcels delivered by special messenger 12.2 If not, advice of delivery provided to addressee 12.3 Charge collected at time of delivery to addressee 12.4 Amount collected per parcel (SDR) 0.12 Parcels with advice of delivery 13 Admission of advice of delivery for 13.1 ordinary parcels 13.2 insured parcels Parcels for delivery free of charges and fees 14 Parcels for delivery free of charges and fees admitted Fragile parcel 15 Fragile parcels admitted Consignment service 16 Consignment service by bilateral agreements provided Integrated logistics service 17 integrated logistics service by bilateral agreements provided Page 1 of 13

2 Parcel Post Compendium Online Addresses for bilateral agreements 18 Contact details of the person responsible for questions concerning bilateral agreements Name: Function: Address: Mr Tel: 1: (+) 2: (+) Fax: (+) Admissible radioactive material and infectious substances 19 Radioactive materials admitted in 19.1 Air Parcels 19.2 Insured parcels Inbound parcels Outbound parcels Inbound parcels Outbound parcels 20 Infected substances admitted in 20.1 Air Parcels 20.2 Insured parcels Supplementary charges - Customs 21 n-dutiable parcels Inbound parcels Outbound parcels Inbound parcels Outbound parcels 21.1 Threshold level below which parcels are free of customs duties and other taxes 21.2 Exemption threshold Local currency USD Dutiable parcels 22.1 Customs clearance fee collected for parcels subject to import customs clearance 22.2 Amount of fee collected Local currency 1.5 mln sum 200 sum USD 0.12 Local currency 200 sum USD Administration fees collected for parcels subject to export customs clearance Special charges - Storage 25 Storage charge collected on a parcel when it is kept beyond the prescribed period, or in the event of return to sender/redirection 25.1 Amount of charge per day/per parcel Local currency 250 sum SDR Period of charge, if not daily Special delivery charges 26 Delivery charges collected at the time of delivery in response to the advice of arrival 26.1 Amount of charge Local currency SDR 3.0 Special charges Poste restante 27 Poste restante service provided 27.1 Amount of charge per parcel Local currency 0 SDR Basis for charge if not an amount per parcel 6500 sum Special provisions - Treatment of parcels wrongly accepted 28 Parcels returned to sender 28.1 If not, parcel delivered to addressee under conditions prescribed by your country legislations Delivery areas 29 Parcels delivered to 29.1 all addresses 29.2 specific areas only 23 Customs clearance fee collected for for all items declared at customs 23.1 Amount of fee collected Collection Page 2 of 13

3 Parcel Post Compendium Online 30 Collection of parcels at post offices provided for 30.1 all addresses 30.2 specific areas only 36.1 Liability admitted for insured parcels on board ships or aircraft used by designated operators 36.2 Addressee/sender's reservations admitted at the time of delivery Special provisions - Customs declarations Delivery procedures for parcels for which customs duty and taxes are payable 31 Procedure for parcels for which customs duty is payable 31.1 Pick up of parcel at the customs office 31.2 Addressee s address with collection of customs duties and taxes at the time of delivery 31.3 Delivery to the addressee s address after payment of customs duties and taxes 31.4 Over the counter at the local post office with immediate payment of customs duties and taxes 31.5 Other Period of retention 32 Period of retention for parcels 32.1 rmal period 1 Month(s) 32.2 Exceptional period 2 Month(s) 33 Retention for parcels for which notice could not be sent or addressed to poste restante 33.1 rmal period 1 Month(s) 33.2 Exceptional period 2 Month(s) Parcels automatically retained 34 Office to which a copy of the CP 78 verification note should be sent Office name: Name: Function: Address: Branch "Xalkaro Pochtamt" Mr Umarhodjaev Farxod Director of Branch 4,Turkiston street, Tashkent city, Tel: 1: (+998) : (+) Fax: (+998) halkaroadm@post.uz Requests for withdrawal from the post or alteration, or correction of address 35 Requests for withdrawal from the post accepted Special provisions - Force majeure 36 Liability admitted in cases of force majeure 37 Number of CN 23 customs declarations required for inbound parcels 37.1 Number of CN 23 customs declarations required for parcels in transit 37.2 Languages in which CN 23 customs declarations can be completed Service to designated operators 40. User of the Internet-based Inquiry System (IBIS) 40.1 Details of office(s) responsible for handling parcel post inquiries Office name: Name: Function: OJSC Ms Ibragimova Klara Chief of Bureau of Reclamacion Address: 1, Aloy street, Tashkent city, , UZBEKISTAN Tel: 1: (+998) : (+) Fax: (++998) rbr@post.uz reclamation@post.uz Hours of service and days(s) on which the inquiry service is operating Opening Hours (Local) French English Russian Special provisions - Method of dispatching accompanying documents 38 Documents affixed to the relevant parcels Day Opening hours 1 Opening hours 2 Monday 09:00-13:00 14:00-18:00 Tuesday 09:00-13:00 14:00-18:00 Wednesday 09:00-13:00 14:00-18:00 Thursday 09:00-13:00 14:00-18:00 Friday 09:00-13:00 14:00-18: Documents attached to the parcels bill Service to customers 39 On-line tracking provided 39.1 Web site address to access information Languages in which track and trace information is available English Page 3 of 13

4 Parcel Post Compendium Online Saturday - - Sunday - - Regional Holidays 41.2 Regional holidays Languages English russian National Holidays 41.1 National holidays National holiday in 2018 Month Day(s) National Holidays - Description January 1 New Year March 8 International Women s Day March 21 Navruz May 9 The Day of Memory and Respect June 16 Ruza Hayit (Iyd al Fitr) June 17 Ruza Hayit (Iyd al Fitr) August 22 Kurban Hayit (Iyd al-adha) August 23 Kurban Hayit (Iyd al-adha) September 1 The Day of Independence Regional holiday in Month Day(s) Regional/Local Holidays Localities and description Cancellation of fees 42 Fees cancelled when they concern 42.1 parcels returned to sender 42.2 parcels redirected to a third party 42.3 parcels abandoned by the sender 42.4 parcels lost or destroyed 42.5 parcels rifled or damaged Redirection within the country of destination 43.1 Redirection done without a request from the sender or addressee 43.2 Redirection fee charged 43.3 Amount of redirection fee (SDR) October 1 The Day of Teachers and Instructors December 8 The Day of Constitution National holiday in 2019 Month Day(s) National Holidays - Description January 1 New Year January 2 New Year Miscellaneous provisions operation of the parcel service 44.1 Postal parcel services operated by the designated postal operator 44.2 Postal parcel services operated by a transport company or companies 44.3 Service provided throughout the country Localities January 3 New Year March 8 International Women s Day March 21 Navruz March 22 Navruz May 9 The Day of Memory and Respect June 6 Ruza Hayit (Iyd al Fitr) June 7 Ruza Hayit (Iyd al Fitr) August 12 Kurban Hayit (Iyd al-adha) August 13 Kurban Hayit (Iyd al-adha) September 1 The Day of Independence September 2 The Day of Independence Office(s) of exchange handling parcels 45 Details of office(s) of exchange responsible for handling parcel post Office name: IMPC codel: Name: Function: Tashkent PI 2 Mr Umarhodjaev Farxod Director of Branch "Halkaro Pochtamt" Address: 4, Turkiston street, Tashkent city, , UZBEKISTAN Tel: 1: (+998) : (+) Fax: (+998) UZTASC halkaroadm@post.uz September 3 The Day of Independence October 1 The Day of Teachers and Instructors December 8 The Day of Constitution Hours of service and days(s) on which the OE is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 08:00-12:00 13:00-20:00 Page 4 of 13

5 Parcel Post Compendium Online Tuesday 08:00-12:00 13:00-20:00 Wednesday 08:00-12:00 13:00-20:00 Thursday 08:00-12:00 13:00-20:00 Friday 08:00-12:00 13:00-20:00 Saturday 08:00-12:00 13:00-20:00 Sunday - - Observations/Comments Office name: IMPC codel: Tashkent PI 3 UZTASB Name: Mr Umarhodjaev Farxod Function: Director of Branch "Halkaro Pochtamt" Address: 4, Turkiston street, Tashkent city, , Uzbekistan Tel: 1: (+998) : (+) Fax: (+998) halkaroadm@post.uz Hours of service and days(s) on which the OE is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 08:00-12:00 13:00-20:00 Tuesday 08:00-12:00 13:00-20:00 Wednesday 08:00-12:00 13:00-20:00 Thursday 08:00-12:00 13:00-20:00 Friday 08:00-12:00 13:00-20:00 Saturday 08:00-12:00 13:00-20:00 Sunday - - Observations/Comments Delivery standards See the annexes. Barcode 48 Barcode sample used on all outward international postal parcels. Page 5 of 13

6 Parcel delivery standards - Air parcel OE Name Tashkent PI 2 IMPC Code UZTASC Tel (+998) Fax (+998) Hours of operation Mon to Sat: 08:00-12:00; 13:00-20:00 From the airport of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 00:00-06:00 Thursday Friday --- Monday 06:01-23:59 Friday Saturday --- Tuesday 00:00-06:00 Friday Saturday --- Tuesday 06:01-23:59 Saturday Monday Wednesday 00:00-06:00 Saturday Monday Wednesday 06:01-23:59 Monday+1 Tuesday Thursday 00:00-06:00 Monday+1 Tuesday Thursday 06:01-23:59 Tuesday+1 Wednesday Friday 00:00-06:00 Tuesday+1 Wednesday Friday 06:01-23:59 Wednesday+1 Thursday Saturday 00:00-06:00 Wednesday+1 Thursday Saturday 06:01-23:59 Thursday+1 Friday Sunday 00:00-06:00 Thursday+1 Friday Sunday 06:01-23:59 Friday+1 Saturnday Definition of zones Zone 1: Tashkent Zone 2: ; ; ; ; ; ; ; ; ; ; ; ; Zone 3: Other territories Page 6 of 13

7 Arrival at office of exchange: 07:00 Customs clearance times: Items subject to customs duty: Items not subject to customs duty: 48 hours 24 hours Page 7 of 13

8 Parcel delivery standards - Air parcel OE Name Tashkent PI 3 IMPC Code UZTASB Tel (+998) Fax (+998) Hours of operation Mon to Sat: 08:00-12:00; 13:00-20:00 From the airport of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 00:00-06:00 Thursday Friday --- Monday 06:01-23:59 Friday Saturday --- Tuesday 00:00-06:00 Friday Saturday --- Tuesday 06:01-23:59 Saturday Monday Wednesday 00:00-06:00 Saturday Monday Wednesday 06:01-23:59 Monday+1 Tuesday Thursday 00:00-06:00 Monday+1 Tuesday Thursday 06:01-23:59 Tuesday+1 Wednesday Friday 00:00-06:00 Tuesday+1 Wednesday Friday 06:01-23:59 Wednesday+1 Thursday Saturday 00:00-06:00 Wednesday+1 Thursday Saturday 06:01-23:59 Thursday+1 Friday Sunday 00:00-06:00 Thursday+1 Friday Sunday 06:01-23:59 Friday+1 Saturnday Definition of zones Zone 1: Tashkent Zone 2: ; ; ; ; ; ; ; ; ; ; ; ; Zone 3: Other territories Page 8 of 13

9 Arrival at office of exchange: 07:00 Customs clearance times: Items subject to customs duty: Items not subject to customs duty: 48 hours 24 hours Page 9 of 13

10 Parcel delivery standards - Surface parcel OE Name Tashkent PI2 IMPC Code UZTASC Tel (+998) Fax (++998) Hours of operation Mon to Sat: 08:00-12:00; 13:00-20:00 From the airport/port/office of exchange of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 00:00-06:00 Friday Saturday --- Monday 06:01-23:59 Saturday Monday Tuesday 00:00-06:00 Saturday Monday Tuesday 06:01-23:59 Monday+1 Tuesday Wednesday 00:00-06:00 Monday+1 Tuesday Wednesday 06:01-23:59 Tuesday+1 Wednesday Thursday 00:00-06:00 Tuesday+1 Wednesday Thursday 06:01-23:59 Wednesday+1 Thursday Friday 00:00-06:00 Wednesday+1 Thursday Friday 06:01-23:59 Thursday+1 Friday Saturday 00:00-06:00 Thursday+1 Friday Saturday 06:01-23:59 Friday+1 Saturnday Sunday 00:00-06:00 Friday+1 Saturnday Sunday 06:01-23:59 Saturnday+1 Monday Definition of zones Zone 1: Tashkent Zone 2: ; ; ; ; ; ; ; ; ; ; ; ; Zone 3: Others territories Page 10 of 13

11 Arrival at office of exchange: 07:00 Customs clearance times: Items subject to customs duty: Items not subject to customs duty: 48 hours 24 hours Page 11 of 13

12 Parcel delivery standards - Surface parcel OE Name Tashkent PI 3 IMPC Code UZTASB Tel (+998) Fax (+998) Hours of operation Mon to Sat: 08:00-12:00; 13:00-20:00 From the airport/port/office of exchange of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 00:00-06:00 Friday Saturday --- Monday 06:01-23:59 Saturday Monday Tuesday 00:00-06:00 Saturday Monday Tuesday 06:01-23:59 Monday+1 Tuesday Wednesday 00:00-06:00 Monday+1 Tuesday Wednesday 06:01-23:59 Tuesday+1 Wednesday Thursday 00:00-06:00 Tuesday+1 Wednesday Thursday 06:01-23:59 Wednesday+1 Thursday Friday 00:00-06:00 Wednesday+1 Thursday Friday 06:01-23:59 Thursday+1 Thursday Saturday 00:00-06:00 Thursday+1 Friday Saturday 06:01-23:59 Friday+1 Saturnday Sunday 00:00-06:00 Friday+1 Saturnday Sunday 06:01-23:59 Saturnday+1 Monday Definition of zones Zone 1: Tashkent Zone 2: ; ; ; ; ; ; ; ; ; ; ; ; Zone 3: Other territories Page 12 of 13

13 Arrival at office of exchange: 07:00 Customs clearance times: Items subject to customs duty: Items not subject to customs duty: 48 hours 24 hours Last validation date: Page 13 of 13