Premium Solutions for the Aviation Industry. The GroundStar Suite for Airports

Transcription

1 Premium Solutions for the Aviation Industry The GroundStar Suite for Airports

2 Benefits Content Increased productivity and improved quality Reduced operational costs Comprehensive control of resources Easy implementation of best practices Standardization of processes Complete visibility of hub/turnaround operations Coverage of the entire management process Intelligent optimizer for planning and real-time management Full integration of all types of resources ROI in 5 to 15 months The GroundStar Suite GS Airport Operational Database (AODB) GS Seasonal Flight Information Processing GS Planning for Stands, Gates & Terminal Resources GS RealTime Flight Information Processing GS RealTime for Stands, Gates & Terminal Resources GS RealTime Airport Map GS HubControl GS CRM - Contracts and Billing for Airports GS Business Intelligence System References

3 Modular and flexible The GroundStar Suite for Airports From the contracting of handling services, through the planning and on-the-day management of resources and processes, to the generation of invoices, GroundStar caters for it all, yet is flexible enough to adapt to the specific strategic, tactical or operational needs of operations of all sizes. Billing & Invoicing Monitoring and Disruption Management Data Consolidation/Distribution Real-Time Allocation of Stands, Gates and Terminal Resources Management of Operational Flight Data Roll-Out of Daily Flight Schedule Master Plan Creation Optimized Stands, Gates and Terminal Resource Planning GS SFIP GS Planning Stands & Terminal GS RealTime Stands & Terminal GS FIP GS HubControl GS Airport Map GS CRM GS Business Intelligence System GS AODB Compile and Consolidate Seasonal Flight Schedules Process Flow Airport Operations Applicable GS Systems

4 The GroundStar Suite GS Airport Operational Database (AODB) GS Planning GS RealTime GS RealTime Airport Map GS Seasonal Flight Information Processing GS RealTime Flight Information Processing GS AODB GS BIS Business Intelligence System FIDS ATC IATA DCS etc. The Comprehensive IT Solution for Airports The modular and integrated management system GroundStar is key to meet the challenge of efficient airport ground operations from long-term strategic planning to the tactical planning and the daily deployment of resources. Ample simulation and analysis capabilities allow for the production and selection of the most appropriate plans. When the day of operation approaches, the all too-frequent changes can be handled in a way that negative impact on the overall performance are avoided or at least minimized, while maintaining the safety and security of the operation. Based on its proprietary Message Broker, GroundStar s AODB provides a powerful platform to integrate, consolidate, manage and distribute the large and diverse amount of data affecting the multiple organisations and systems involved in the airport operation. Departing from traditional point-to-point interfaces, GS AODB ensures that the information is entered only once, at the source, and that data and process ownerships are clearly established. Airport-wide data collection, maintenance, integration and distribution Handling of seasonal, operational and historical flight data Automatic data exchange with external systems Distribution of flight information Provision of flight data for invoicing, reports, statistics

5 GS Seasonal Flight Information Processing GS Planning for Stands, Gates & Terminal Resources GS Seasonal Flight Information Processing (SFIP) offers comprehensive features to compile and manage seasonal flight schedules, starting with the import from official scheduling institutions to the manual editing of data and the automatic creation and export of operational daily flight schedules. GS Planning is designed to support strategic planning function to determine resource needs under multiple simulation scenarios and to produce optimized long-, medium- and short-term plan of stands, gates and terminal resources taking into account all applicable dependencies, constraints and preferences. Processing of flight information by flight period or single flights Flight linking and rotation editing functions Call-sign assignment Management of code-share flights Optional integration with slot-coordination system to import seasonal flight schedules and interfacing with IATA SSM messages Integrated with the planning of staff, tows and other mobile resources Optimized assignment of resources to flights Multiple-goal optimization capabilities using different strategies: Planning by analogy Local optimization Consideration of dependencies, restrictions and preferences Scenarios and what-if analysis

6 GS RealTime Flight Information Processing GS RealTime for Stands, Gates & Terminal Resources GS RealTime Flight Information Processing (FIP) manages operational flight data including code share and general aviation flights. Flight information from various sources is processed by rule-based configurable business logic. The user is supported by consistency checks and an alert management function. The system includes automatic receipt and parsing of incoming standard IATA messages and automatic generation and sending of standard IATA movement messages. Management of operational flight data Code share and general aviation flights Treatment of returns from airborne and missed approaches Configurable business logic Consistency checks and alert management Handling of incoming and outgoing standard IATA messages GS RealTime supports the allocation of stands, gates and terminal resources within a scope encompassing the day of operation and the subsequent days. In a real-time critical environment the validity of the resource allocation, initially based on master tactical plans, is constantly controlled. Automatically entered flight schedule changes and operational irregularities trigger alerts and generate changes to the plan aimed at eliminating conflicts and avoid or minimize delays. A comprehensive transaction log is maintained for analysis purposes. Real-time allocation of stands, gates and terminal resources Initial assignment based on master plan from GS Planning Conflict identification and alert system Automated conflict resolution with minimum disruption

7 GS RealTime Airport Map GS HubControl A comprehensive graphical representation of the airport showing a bird s eye view of the current stand / gate occupation and the status of the turn-around operations taking place at each position. With information coming from GS RealTime, the map provides zooming functionality to facilitate the analysis of hotspot areas and is capable of displaying the actual position and status of ground support vehicles on the ramp. In order to achieve efficiency in a hub or turnaround operation, all related departments, processes and events have to be controlled in a manner. As a sophisticated process-monitoring and steering tool, GS HubControl ensures that factors that may negatively affect a seamless turnaround are easily and promptly identified, and that their impact on the operation can be evaluated and corrected. Bird s eye view of the airport Shows current stand / gate allocation Flight status Hotspots / zooming functionality GSE management and vehicle tracking Real-time transparency of the whole Hub operation Overall control includes: handling and airport processes per flight transfer flows (passengers, baggage and crews) Early detection of potential bottlenecks or irregularities Reliable TOBT prediction Decision support for problem solving One source of information for all stakeholders Increase of punctuality and reliability Reduction of delay costs

8 GS CRM - Contracts and Billing for Airport GS Business Intelligence System In addition to planning and daily operations capabilities, GroundStar also provides for the creation and effortless management of airport infrastructure and airport service agreements, ensuring that utilization of resources and services is properly recorded and invoiced. GroundStar understands the value of information and the importance of making it readily available in a comprehensive and accurate manner. Based on a data integration concept, GroundStar s Business Intelligence System (BIS) provides a multi-level reporting facility covering every process. Preparation, production and management of airport contracts Control of prices, facility leases and related supplies Control of landing fees, parking fees and other aviation and non aviation services Direct billing of cash payers Invoicing for user-definable accounting periods Creation of detailed statistics and reports Multi-layered BI-Architecture (Front End, Report Writer, Web) Flexible user-rights administration Ad-hoc SQL queries Access to multiple data sources Web-based solution Result and time controlled report creation

9 References About INFORM INFORM is a team of raised-in-industry ICT professionals who research, develop and deliver cutting-edge software solutions to improve airport and ground handling logistics operations and provide consulting services. GroundStar, INFORM s flagship suite of products, is used by over 60 organizations at more than 150 airports worldwide. It is acknowledged to have unsurpassed optimization capabilities, and to be the most complete and flexible system of its kind at strategic, tactical and operational level »ADVANCED OPTIMIZATION!OPTIMIERT ENTSCHEIDEN!«INFORM GmbH Pascalstr Aachen. Germany