Company Presentation ENcome

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1 page ENcome 1 I ENcome all rights all reserved rights reserved

2 1 Introduction ENcome 2 ENcome Service Delivery 3 ENcome Country Organizations 4 Your Contact 5 Appendix: Case Studies page 2 I ENcome all rights reserved

3 Key Facts Service Offering Pan-European leading and independent service provider for the operation of photovoltaic power plants, headquartered in Klagenfurt, Austria Operates photovoltaic power plants with a nominal capacity of about 1.2 Gigawatt Subsidiaries and representations in all major European photovoltaic markets and Australia More than 100 employees, mainly technicians and engineers ensure the best possible yield for every power plant in any grid environment ENcome is a one-stop-shop for any technical service over the whole life cycle of photovoltaic power plants page 3 I ENcome all rights reserved

4 ... Operations Management Monitoring Performance Monitoring Diagnostics / Issue detection Service provider Supervision Security Monitoring Plant Operations Remote control Forecasting Maintenance scheduling Performance Control Performance Tracking Trend Analysis Triggering of corrective Maintenance Maintenance PV Plant Maintenance Performance Monitoring Diagnostics / Issue detection Service provider Supervision Security Monitoring Site Maintenance Preventive and corrective Maintenance Module cleaning Vegetation trimming Site surveillance Modules, inverters, wiring and conduits, monitoring systems, tracker, transformers, switchgear Racks, fences, roads, buildings, drain maintenance Technical Asset Management Technical Controlling Plant Performance Monitoring O&M Provider & Contractor Supervision Reporting Warranty administration Engineering & Projects PV Plant Engineering Repowering Engineering Construction Supervision Performance improving Upgrades Monitoring system install/retrofit Security Concepts Technical Advisory Technical Due Diligence Yield Studies Plant Design review Owners/Lenders engineering RfP counselling Plant Certificates Process Optimization Expertise for insurances Quality audit / Inspections After Sales Service Partner Local Service Partner for Component Manufacturer Warranty/Claim Management ENcome provides a broad variety of technical services to PV power plant investors, banks, insurance companies, component manufacturers and asset managers. page 4 I ENcome all rights reserved

5 page 5 I ENcome all rights reserved

6 Ground-mounted 3 MWp France Ground-mounted 50 MWp Germany Tracker 2 MWp Spain Roof-top 0,5 MWp Austria page 6 I ENcome all rights reserved

7 Independence Independence from EPCs, component manufacturers and investors as well as from the operation of own power plants No conflict of interest, but unlimited objectivity as a pure service provider International Presence Monitoring System Technical Outperformance (Track Record) Local presence with critical size in major European PV markets Short distances and local teams allow for quick reaction times Excellent knowledge of country specifics and high proficiency level in respective foreign languages Powerful monitoring system that can be easily customized and tailored to our customers needs High degree of transparency and better visibility for whole plant portfolios, errors can be detected early and analyzed thoroughly Far above average performance levels yield higher returns for our clients Quick response time minimizes down times and, therefore, allows for a better profitability with our clients Sector Know-how Extended international sector know-how in the areas of EPC, plant operation, component manufacturing and power generation Profound know-how for the evaluation of all major technical issues over the whole life cycle of photovoltaic power plants page 7 I ENcome all rights reserved

8 tudy of physics at the University of Vienna and Lyon, Ph.D studies at the Institut Ph.D. University of Paderborn page 8 I ENcome all rights reserved

9 1 Introduction ENcome 2 ENcome Service Delivery 3 ENcome Country Organizations 4 Your Contact 5 Appendix: Case Studies page 9 I ENcome all rights reserved

10 local central Control Centre Portfolio Manager / Reporting Plant Monitoring First Response Long term trends Plant Manager Technical responsibility Expert on individual plants Local Manager Field Engineers Preventive Maintenance Corrective Missions Project Management Computerized Maintenance Management System CMMS page 10 I ENcome all rights reserved

11 Director Operations and CC H. Sonnleitner Control Center M. Ebner Operational IT F. Hirschegger 6 FTE 4 FTE page 11 I ENcome all rights reserved

12 ENcome Monitoring Centre (24/7 three-shift operation) Plant Monitoring Plant production Plant performance ratio Inverter performance String availability Data connection Auxiliary Systems Plant security Access control H&S compliance Metrological conditions Weather forecast page 12 I ENcome all rights reserved

13 Team located in Klagenfurt / Austria Portfolio Manager Creation of periodic documentation (performance reporting) Consistency check Data management of reference values Analysis of long-term trends and special issues Cross-country portfolio comparison International supplier management Central support for plant management Markus Makula Bernd Streit Nicolas Reisinger Markus Hilweg page 13 I ENcome all rights reserved

14 Advantages for power plant owners ENcome Energy Monitor Overview of various KPIs for a whole portfolio of plants at a glance Can be easily customized and tailored to customers needs (interface & reports) Various comparisons (actual/actual, actual/budget, plant/plant, string/string, etc.) possible Financial returns in real time Operation possible in parallel to existing monitoring solutions/platforms Independence from inverters and data loggers Low switching costs (if any) Powerful monitoring system offering a variety of applications that can be easily customized and tailored to customers needs page 14 I ENcome all rights reserved

15 ENcome Report page 15 I ENcome all rights reserved

16 Sample Process Scheduling Corrective Missions Responsibility of Plant Manager Plant Manager A PV installation operation and maintenance responsibility Corrective Maintenance Scheduling Need Subcontractor? Receipt of failure alarms Scheduling of preventive and corrective maintenance Coordination of on-site services Collect contractual requirements No Yes Order Subcontractor Creation of event-based documentation (Technical) interface to customers Incidence reporting Prepare work order Combine with preventive mission? Find resources No Yes Adapt Schedule A End of Process page 16 I ENcome all rights reserved

17 Field Engineers Sample Process Executing Missions Responsibility of Field Engineer Start Execute Work order Execution and documentation of inspections according to the check list On-site measurements for the error analysis Error analysis and exchange of monitoring Hardware Configuration of data loggers according to instructions/specification Performs repairs and retrofits at the PV power plants after pre-planning by the Plant Manager Complete documentation of all works Independent detection of necessary and useful additional orders and retrofits No No Immediate need for new missions? Yes Schedule Mission (Plant Mgr.) Write Report Problem solved? Yes Report back Report back page 17 I ENcome all rights reserved End of Process A

18 Link to enter Web based Dashboard 2. Navigation Area (Department, Home) 3. Rolecenter (Display Area for Data) 4. Resource Management (Analysis Tool for Assets/Projects/Users) 2 3 page 18 I ENcome all rights reserved

19 Menu Range (Search, Settings, etc.) 2. Navigation Area (Department, Home) 3. Rolecenter (Display Area for Data) 4. Resource Management (Analysis Tool) 5. Historical Data (Accounting Period) page 19 I ENcome all rights reserved

20 1 1. Menu Range (Customer, Contacts, Notes, Filter) List of Assets (General Information) 4 3. Short Contract Information regarding the specific Asset 4. Linked Work Orders of the specific Asset SharePoint Link for even further Information 6. Short Equipment Hierarchy regarding the specific Asset page 20 I ENcome all rights reserved

21 1 4 Excel Export Contains all information about the Work Order General Work Order Information 2. List of Tasks to operate 3. Comments regarding the Work Order process 4. Related Contract Information 5. Activities that have been taken 6. Links to external sources, e.g. work order report, pictures page 21 I ENcome all rights reserved

22 1 Introduction ENcome 2 ENcome Service Delivery 3 ENcome Country Organizations 4 Your Contact 5 Appendix: Case Studies page 22 I ENcome all rights reserved

23 ENcome Country Operations ENcome HQ Klagenfurt (AT) Luca Marcucci, Managing Director Italy Andreas Semmel, Director Operations FR (1) Local Teams from different Competence Centres support each other when needed for preventive and corrective maintenance missions MD (R. Hirschl / A. Leimbach) Director Ops and CC (Ing. Horst Sonnleitner) Monitoring Center / IT (10+ FTE) Howard Johns, Managing Director UK Sebastian Nieding, Managing Director DE ENcome Country Organization Managing Director Director Country Operations Daman Cole, Managing Director AUS Guillermo Fidalgo, Director Operations ES Competence Center Cluster 1 (1) Cometence Centre Cluster i# (1) Competence Center Cluster n (1) New Competence Centres page 23 I ENcome all rights reserved

24 Country Organizations page 24 I ENcome all rights reserved

25 ENcome H&S Polices Electrical Level of Competence All relevant policies and processes, e.g. Electrical Safe Systems of Work Health and Safety Policy Environmental Policy Working at Height Policy and Risk Control Lone Working Risk Assessment and Method Statements, e.g. Inverter and Module Replacement Fuse Replacement DC Testing PPM Site Security Standard Forms and Notices, e.g. Senior Authorized Person (SAP) An Electrical engineer appointed by ENcome Energy Performance Managing Director to be responsible for Electrical Safety within the scope of the Operation and Maintenance works carried out. Authorized Person (AP) An electrically qualified engineer or technician appointed by the SAP to carry out specific tasks and duties on electrical systems or equipment. Competent Person A person who has adequate technical ability, training and experience and who is able to recognise the extent and limitation of their own ability and act appropriately. Contractor Questionnaire Fire Action Notice PPE Audit page 25 I ENcome all rights reserved

26 Site Assessment Task Assessment page 26 I ENcome all rights reserved

27 1 Introduction ENcome 2 ENcome Service Delivery 3 ENcome Country Organizations 4 Your Contact 5 Appendix: Case Studies page 27 I ENcome all rights reserved

28 Dr. Robin Hirschl Managing Director +43 (0) ENcome Energy Performance GmbH Lakeside B08b A-9020 Klagenfurt / Austria Dr. Andreas Leimbach Managing Director andreas.leimbach@en-come.com ENcome Energy Performance GmbH Lakeside B08b A-9020 Klagenfurt / Austria ENcome Energy Performance GmbH. All rights reserved. All contents mentioned herein are intellectual property of ENcome Energy Performance GmbH (hereinafter ENcome ). Usage of such contents as well as assignment or transfer of such contents and intellectual property rights is only allowed upon explicit written consent of ENcome. All contents of this document have been provided by ENcome. They are non-binding and for information purposes only. Contents may not be reproduced in parts or as a whole, nor changed without prior written consent of ENcome. ENcome accepts no liability for mistakes of any kind in this document. page 28 I ENcome all rights reserved

29 1 Introduction ENcome 2 ENcome Service Delivery 3 ENcome Country Organizations 4 Your Contact 5 Appendix: Case Studies page 29 I ENcome all rights reserved

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33 plant in Italy Repair effort before installing a Security System Repair effort after installing a Security System 2 plant in Italy yield loss before installing a Security System yield loss after installing a Security System page 33 I ENcome all rights reserved

34 :00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 yield with the correct string connection (kwh) yield with the wrong string connection (kwh) page 34 I ENcome all rights reserved

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38 Overhaul was denied by the manufacturer Regular and diligent onsite controls allowed for timely damage recognition Extension of damage could thus be avoided page 38 I ENcome all rights reserved

39 Identification of technically suited exchange devices Coordination of technical rearrangement considering technical constraints Preparation, coordination and execution of inverter exchange Storage of functioning old devices and further development of a repair concept page 39 I ENcome all rights reserved

40 page 40 I ENcome all rights reserved