04 April In this issue. Discover our Website Enhancements

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1 PAGE 1 Web: 04 April 2017 In this issue Generals Intermodal Ocean Freight amendments Surcharge amendments Rules & Regulations Discover our Website Enhancements CMA CGM group has the pleasure to inform of new functionalities to answer better to your expectations: New and smarter notifications: New design of your subscription screen and new notifications More visibility on your VGM: VGM in error, VGM Cut-off, VGM Status in your Shipment dashboard Read further For more information don t hesitate to contact us.

2 PAGE 2 New set-up AGAX / DUNKRUS service SSL North Europe wants to inform you of two updates for our Dunkrus/Agax Service: 1. The addition of Algeciras call on New Agax as from Stefan Sibum (ETA AGS 04/05/17). Both loops (Agax & Dunkrus) will now call Algeciras and propose new direct connections: Southbound from Portsmouth/Dunkirk/Antwerp/Rotterdam to Algeciras (Rotterdam/Le Havre/Rouen- Algeciras that already existed will remain) Northbound from Algeciras to Rotterdam/Le Havre/Rouen (Algeciras- Portsmouth/Dunkirk/Rotterdam/Antwerp that already existed will remain) We can now offer 2 weekly connections Rotterdam- Algeciras and v/v. For shipments to Agadir, please book this cargo via ESALG on our Agax New Service. 2. The change of terminal in Antwerp from PSA 420 to Antwerp Gateway 1700 as from Henneke Rambow (ETA ANT 05/05/07). Please find herewith the SB flyer of the Agax & Dunkrus updates: Agax & Dunkrus updates For further information please do not hesitate to contact us. Export: Kim Lenaerts Import: Katia van Broeckhoven

3 PAGE 3 Nemo Service Australia Kindly take good note of the following change regarding our Nemo service from Antwerp with transhipment in Le Havre. All vessels will now call Le Havre at Quai de l Atlantique, this to connect on direct NEMO service. The only adjustment we have is the export terminal in Antwerp, this will be TERMINAL Above information will be clearly advised on our booking confirmation. Amber Thys CMA CGM launches new mobile app for customers CMA CGM Group is launching a new version of its mobile application, overhauled with new features that will allow customers to track shipments, provide access to all line schedules and company news. Please find hereafter the official announcement: CMA CGM launches new mobile app for customers For any further information, don't hesitate to contact us.

4 PAGE 4 Intermodal CMA CGM - Inland Solutions - carrier haulage Click above to enlarge In addition to its maritime offer, CMA CGM provides its customers with a comprehensive door-to-door service and tailor-made inland solutions (rail, road and river) for seamless continental connections. All of our main lines are connected to vessel feeder services, barges and trains for dedicated corridors or regional gateways: CMA CGM has designed and deployed a worldwide network with rail, road or barges 1st class vendors to offer you a multi-modal solution up to the very last miles. Everywhere in the world, in all CMA CGM Offices and Agencies, our teams are available to provide you with the intermodal solutions best suited to meet your specific requirements; including the organized pick-up and delivery of cargo, minimized delays, and optimized safety and security of transport conditions. ONE-STOP SHOP FOR A GLOBAL SOLUTION door to door Optimize your supply chain with cost-saving door-to-door opportunities Attractive specific Detention & Demurrage Accurate monitoring for timely deliveries Easy booking and follow-up via our e-business platform Make it complete and consult us for a tailor made quotation of our first class cargo insurance product. All risks (as per ICC A conditions), including the following extensions: Damage due to a variation of temperature Damage due to a delay of the vessel (after a 5 day period) whatever the cause is. Door to door coverage The CMA CGM intermodal network is built to take full advantage of the organizations scale to reduce carbon emissions. The large volume we handle enables us to combine volumes to maximize the use of block trains and barges to ensure the smallest carbon footprint available for your cargo and to reduce port congestion. 1/ Reeferhub port of Ghent As from 01/05 Cma Cgm has created a reeferhub at the port of Ghent. We can offer you tailor made solutions for your reefertraffice in Ghent and region.

5 PAGE 5 2/ expanding bargeconnections from Antwerp to Rotterdam and v.v. Due to congested highways, terminals, Cma Cgm offers a barge-solution from Antwerp to Rotterdam and v.v. You can easily drop units at Q 524 for barge-transfer to Rotterdam and v.v. For more information, please contact: Jurgen Smis Cargo Insurance Book your Cargo Insurance online We have the pleasure to present you latest publication on Cargo Insurance: Book your Cargo Insurance online We are at your disposal for any further information you may need. For more info you may contact: Jurgen Smis

6 PAGE 6 Tariff & Surcharge Updates Ocean Freight amendments - 1 FAK Rates From North Europe to USWC Please find the new applicable CMA CGM Freight All Kinds (FAK) rates(*) as follows as from May 1st, 2017 (date of loading in the origin ports) until further notice: FAK Rates - From North Europe to USWC Export: Philippe Kegels FAK Rates From North Europe, Malta, Cyprus, Greece to Indian Subcontinent Please find the new applicable CMA CGM Freight All Kinds (FAK) rates(*) as follows as from May 1st, 2017 and until further notice: FAK Rates - From North Europe, Malta, Cyprus, Greece to Indian Subcontinent Export: Patrick Robyn FAK Rates Reefer cargo from North Europe to Asia, Gulf, Middle East & Indian Subcontinent Please find the new applicable CMA CGM Freight All Kinds (FAK) rates(*) as follows for Reefer cargo(**) as from May 1st, 2017 (date of loading in the origin ports) and until further notice: FAK Rates - Reefer cargo from North Europe to Asia, Gulf, Middle East & Indian Subcontinent Export: Asia: Veerle Verbrugge Gulf & Red Sea: Gwenny De Ridder India: Patrick Robyn

7 PAGE 7 Ocean Freight amendments 2 FAK Rates From Asia to North Europe Please find the new applicable CMA CGM FAK Tariff pricing* as from 1st of May 2017 (date of loading in the Asian ports) and until further notice and not beyond of 31st of May. FAK Rates - From Asia to North Europe Import: Anja Maes Kim Van Dyck

8 PAGE 8 Surcharge amendments PSS - From Europe to West Africa Please find the Peak Season Surcharge (PSS) rates* applicable as from May 1st, 2017, date of loading at the origin ports from Europe to West Africa until further notice: PSS - From North Europe to West Africa Machteld Swaans Marc Beck PSS - From North Europe to USWC Please find the new applicable CMA CGM Peak Season Surcharge as follows to all equipment which are received and moving under a CMA CGM bill of lading on or after May 17th 2017 and until further notice: PSS - From North Europe to USWC For further information please do not hesitate to contact us. Philippe Kegels Indian Service Tax In continuation with our earlier instructions on the subject matter the Ministry of Finance, Government of India has made Indian consignee (importer) responsible for discharge of Service Tax with effect from 23-April In view of above notification, CMA CGM offices should not charge or collect Indian Service Tax from customers for BLs dated on or after 23-April For further information please do not hesitate to contact us. Patrick Robyn

9 PAGE 9 Montreal (Quebec) Spring Thaw Zone 1 ending Friday April 28 th The annual Montreal (Quebec) Spring Thaw period will be coming to an end next Friday April 28th for local Zone 1 area. Zone 1 represents the vast majority of our local Door haulage points, including our line-haul transit lane to Toronto. Thus, a return to normal weight limits for local deliveries is applicable again as from Monday May 1st transports. Herewith weight limits refresher: Canada Weight Limits Thaw periods remain in effect for Zones 2 & 3. We will action as such shipments arrive. RELATED LINKS: Thaw periods (dates): ng/pages/periode-degel.aspx Thaw zones: ng/pages/zones-degel.aspx For further information please do not hesitate to contact us. Amber Thys OVERWEIGHT SURCHARGE From Asia to North Europe CMA CGM wishes to inform its customers of the reinforcement of the Overweight Surcharge (OWS) applicable on Asia to North Europe trade to all 20'GP containers exceeding 20 tons Gross Weight as follows: ASIA - NORTH EUROPE / Overweight Surcharge Anja Maes Kim Van Dyck

10 PAGE 10 Rules & Regulations no updates