Contents QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR LOGISTICS INDUSTRY. Introduction. Qualifications Pack Signalman Port Operation

Transcription

1 QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR LOGISTICS INDUSTRY OS describe what individuals need to do, know and understand in order to carry out a particular job role or function OS are performance standards that individuals must achieve when carrying out functions in the workplace, together with specifications of the underpinning knowledge and understanding LOGISTICS SKILLS COUNCIL IIT Madras Research Park Unit "E", 10th floor Kanagam road Taramani Chennai Contents 1. Introduction and Contacts..... P.1 2. Qualifications Pack....P.2 3. Glossary of Key Terms.....P.3 4. OS Units......P.4 5. Annexure:Nomenclature for QP & NOS...P Assessment Criteria...P.21 Qualifications Pack Signalman Port Operation SECTOR: LOGISTICS SUB-SECTOR: Terminals, ICDs and CFS OCCUPATION: Stevedoring Crane operation REFERENCE ID: LSC/Q5003 ALIGNED TO: NCO-2004/NIL Introduction Brief Job Description: Signalman (Port Operation) assits the crane operation for handling cargo by providing signals to move the crane appropriately. He is responsible for signaling to the operator for lifting, swinging and lowering loads. Personal Attributes: This job requires the individual to have: good eyesight, hand stability, physical fitness, ability to stand in a position and work for long hours, attention to details and good communication skills. The individual should be able to maintain high concentrate on levels throughout his/her shift. headnos@lsc-india.com

2 Qualifications Pack For Signalman Port Operation Qualifications Pack Code LSC/Q5003 Job Details Job Role Signalman Port Operation Credits (NSQF) TBD Version number 1.0 Sector Logistics Drafted on 10/10/2015 Sub-sector Terminals, ICDs and CFS Last reviewed on 21/09/2016 Occupation Stevedoring Crane operation Next review date 21/09/2019 NSQC Clearance On NA Job Role Role Description NSQF Minimum Educational Qualifications Maximum Educational Qualifications Training (Suggested but not mandatory) Minimum Job Entry Age Experience Applicable National Occupational Standards (NOS) Performance Criteria Signalman Port Operation Assisting the crane operator on cargo handling; signaling to the operator for lifting, swinging and lowering loads. 3 8 th standard (Preferable) NA Not applicable Above 18 years Not applicable Compulsory: 1. LSC/N5007 Prepare for signaling operation 2. LSC/N5008 Assist the crane operate through hand signals 3. LSC/N9601 Maintain health, safety and security standards while supervising Optional: Not Applicable As described in the relevant OS units 2

3 Qualifications Pack For Signalman Port Operation Definitions Keywords /Terms Sector Sub-sector Occupation Function Job Role OS Performance Criteria NOS Qualifications Pack Code Qualifications Pack Unit Code Unit Title Description Knowledge and Understanding Organizational Context Technical Knowledge Description Sector is a conglomeration of different business operations having similar businesses and interests. It may also be defined as a distinct subset of the economy whose components share similar characteristics and interests. Sub-sector is derived from a further breakdown based on the characteristics and interests of its components. Occupation is a set of job roles, which perform similar/related set of functions in an industry. Function is an activity necessary for achieving the key purpose of the sector, occupation, or area of work, which can be carried out by a person or a group of persons. Functions are identified through functional analysis and form the basis of OS. Job role defines a unique set of functions that together form a unique employment opportunity in an organization. OS specify the standards of performance an individual must achieve when carrying out a function in the workplace, together with the knowledge and understanding they need to meet that standard consistently. Occupational Standards are applicable both in the Indian and global contexts. Performance Criteria are statements that together specify the standard of performance required when carrying out a task. NOS are Occupational Standards which apply uniquely in the Indian context. Qualifications Pack Code is a unique reference code that identifies a qualifications pack. Qualifications Pack comprises the set of OS, together with the educational, training and other criteria required to perform a job role. A Qualifications Pack is assigned a unique qualification pack code. Unit Code is a unique identifier for an Occupational Standard, which is denoted by an N. Unit Title gives a clear overall statement about what the incumbent should be able to do. Description gives a short summary of the unit content. This would be helpful to anyone searching on a database to verify that this is the appropriate OS they are looking for. Knowledge and Understanding are statements which together specify the technical, generic, professional and organizational specific knowledge that an individual needs in order to perform to the required standard. Organizational Context includes the way the organization is structured and how it operates, including the extent of operative knowledge managers have of their relevant areas of responsibility. Technical Knowledge is the specific knowledge needed to accomplish specific designated responsibilities. 3

4 LSC/N5007 Prepare for signaling operation National Occupational Standard Overview This unit is about preparing for signaling operating to assist the crane operator for cargo movement 4

5 LSC/N5007 Prepare for signaling operation National Occupational Standard Unit Code Unit Title (Task) Description Scope LSC/N5007 Prepare for signaling operation This unit is about preparing for signaling operating to assist the crane operator for cargo movement This OS unit/task covers the following: Obtain information on the signaling requirement Coordinate with lifting crew Performance Criteria (PC) w.r.t. the Scope Element Obtain information on the signaling requirement Performance Criteria To be competent, the user/individual on the job must be able to: PC1. interact with the cargo supervisor and take down the work requirement for the day PC2. receive information on the nature and quantity of cargo that is expected to be handled for the day PC3. ensure that the crane operator has all necessary tools and equipment required for the specific cargo handling PC4. obtain the details of the cargo and ensure that the crane would be capable of handling the specific type of cargo and discuss the same with the crane operator PC5. obtain complete knowledge of the exact places where the cargo has to be placed or lifted-from Coordinate with lifting crew To be competent, the user/individual on the job must be able to: PC6. discuss with the lifting crew and inform the crane operator about the details pertaining to the type of grab / hook to be used as per the type of cargo PC7. engage with the lifting supervisor and the rigger to conclude the techniques to be used for lifting PC8. ensure that the discussed methods are discussed with the crane operator prior to lifting PC9. give special instructions to the crane operator and rigger, after discussions with the lifting supervisor PC10. create a mental map of the path in which the cargo would be moved around PC11. organize a small meeting with the lifting crew, along with other supervisors PC12. elaborate the plan and explain the path the cargo would be moved around PC13. warn ground staff of impending danger if they interfere with the path of the cargo movement PC14. clearly list out all necessary precautions that need to be taken as per the nature of the cargo, the quantity of the cargo, and the pace in which the movement would be carried about to abide by the timelines set 5

6 LSC/N5007 Prepare for signaling operation Knowledge and Understanding (K) A. Organizational Context (Knowledge of the company / organization and its processes) B. Technical Knowledge Skills (S) The user/individual on the job needs to know and understand: KA1. organizational procedures KA2. paperwork required before handling the cargo KA3. procedures for dealing with loss or damage to goods KA4. risk and impact of not following defined procedures/work instructions KA5. details of cargo handled KA6. all relevant safety and security procedures The user/individual on the job needs to know and understand: KB1. types of cranes used for cargo handling and their operational procedures KB2. different tools used in crane operation KB3. different types of cargo handled in the port KB4. basic crane operation process KB5. identify and interpret the schedule of cargo movement for the day KB6. how to use different PPE and their purpose KB7. standard hand signals used for crane operation assistance KB8. swing, hoist and other operations in the crane KB9. hand signals for each functions such as swing, hoist and other operations KB10. usage of VHF communication device KB11. documentation required during cargo movement A. Core Skills/ Generic Skills Writing Skills The user/ individual on the job needs to know and understand how to: SA1. fill any forms related to cargo movement Reading Skills SA2. read the manual of hand signals used for assisting crane operation SA3. read the schedule and plan for cargo movement SA4. read and understand the signage and instructions during crane operation Oral Communication (Listening and Speaking skills) SA5. communicate clearly with supervisors and peers SA6. regularly communicate with all employees in the chain of activities to ensure activities are running smoothly SA7. share best practices with peers and juniors B. Professional Skills Decision Making SB1. ability to make a judgment as the condition of the equipment is ready for operation SB2. decide in signaling to the crane operator based on grab, lift, etc Plan and Organize SB3. estimate time required for each activity 6

7 LSC/N5007 Prepare for signaling operation SB4. make realistic day plans for each activity SB5. monitor smooth functioning of all activities SB6. prioritize and execute tasks in within the scheduled time limits Customer Centricity SB7. perform cargo handling operation as per customer timelines Problem Solving SB8. identify trends/common causes for errors and suggest possible solutions to the supervisor / management SB9. ability to identify and correct errors Analytical Thinking SB10. analyse the lifting capacity of the hoist and the weight of the cargo for lifting SB11. notice common accidents and suggest safety measures to prevent the same Critical Thinking SB12. ability to concentrate on task at hand and complete it without errors 7

8 LSC/N5007 Prepare for signaling operation NOS Version Control NOS Code LSC/N5007 Credits(NSQF) TBD Version number 1.0 Industry Logistics Drafted on 10/10/2015 Industry Sub-sector Terminals, ICDs and CFS Last reviewed on 21/09/2016 Occupation Stevedoring Crane operation Next review date 21/09/2019 8

9 LSC/N5008 Assit the crane operator through hand signals National Occupational Standard Overview This unit is about assisting the crane operator during cargo movement. It also includes coordinating with crane operator through hand signals for functions such as lifting, swinging and lowering loads. 9

10 LSC/N5008 Assit the crane operator through hand signals National Occupational Standard Unit Code Unit Title (Task) Description Scope LSC/N5008 Assist the crane operator through hand signals This unit is about assisting the crane operator during cargo movement. It also includes coordinating with crane operator through hand signals for functions such as lifting, swinging and lowering loads. This OS unit/task covers the following: Coordinate with the crane operator for crane operation Check the crane position during operation Ensure safe and secure crane operation Performance Criteria (PC) w.r.t. the Scope Element Coordinate with the crane operator for crane operation Performance Criteria To be competent, the user/individual on the job must be able to: PC1. assist the crane operator to operate in the blindspot PC2. maintain eye to eye contact with the crane operator PC3. stand in a position where crane operator can easily spot and communicate using signals PC4. perform recommended crane hand signals for crane operation PC5. use hand for signaling for crane operations such as jib up, jib down, hoist, lower, travel, slew, trolley movement, stop, etc Check the crane position during operation Ensure safe and secure crane operation To be competent, the user/individual on the job must be able to: PC6. signal the operator to lift load to clear any obstacle PC7. ensure that the swinging area is clear of any obstacle PC8. ensure that there are no personnel movement in the load handling and crane swinging area To be competent, the user/individual on the job must be able to: PC9. check the load hook is centered over the centre of the balance of the load during lifting PC10. ensure that the boom deflection does not exceed the safe load radius PC11. ensure that the rigging gear is straight PC12. check the stability of outriggers while swinging PC13. use tag line or tag line handlers to prevent twisting of load while lifting / swinging PC14. coordinate and communicate with rigger during operation 10

11 LSC/N5008 Assit the crane operator through hand signals Knowledge and Understanding (K) A. Organizational Context (Knowledge of the company / organization and its processes) B. Technical Knowledge Skills (S) The user/individual on the job needs to know and understand: KA1. organizational procedures KA2. paperwork required before handling the cargo KA3. procedures for dealing with loss or damage to goods KA4. risk and impact of not following defined procedures/work instructions KA5. details of cargo handled KA6. all relevant safety and security procedures The user/individual on the job needs to know and understand: KB1. types of cranes used for cargo handling and their operational procedures KB2. different tools used in crane operation KB3. different types of cargo handled in the port KB4. basic crane operation process KB5. how to use different PPE and their purpose KB6. standard hand signals used for crane operation assistance KB7. swing, hoist and other operations in the crane KB8. hand signals for each functions such as swing, hoist and other operations KB9. how to identify the spots to stand and have a clear vision of crane operator KB10. specific signals while crane operator handling cargo at blindspots KB11. how to alert crane operator on mishandling, inappropriate movement, etc KB12. how to anlayse / visualize the crane swing area to ensure proper cargo movement KB13. usage of VHF communication device KB14. documentation required during cargo movement A. Core Skills/ Generic Skills Writing Skills The user/ individual on the job needs to know and understand how to: SA1. fill any forms related to cargo movement Reading Skills SA2. read the manual of hand signals used for assisting crane operation SA3. read the schedule and plan for cargo movement SA4. read and understand the signage and instructions during crane operation Oral Communication (Listening and Speaking skills) SA5. communicate clearly with supervisors and peers SA6. regularly communicate with all employees in the chain of activities to ensure activities are running smoothly SA7. share best practices with peers and juniors 11

12 LSC/N5008 B. Professional Skills Assit the crane operator through hand signals Decision Making SB1. ability to make a judgment as the condition of the equipment is ready for operation SB2. decide in signaling to the crane operator based on grab, lift, etc Plan and Organize SB3. estimate time required for each activity SB4. make realistic day plans for each activity SB5. monitor smooth functioning of all activities SB6. prioritize and execute tasks in within the scheduled time limits Customer Centricity SB7. perform cargo handling operation as per customer timelines Problem Solving SB8. identify trends/common causes for errors and suggest possible solutions to the supervisor / management SB9. ability to identify and correct errors Analytical Thinking SB10. analyse the lifting capacity of the hoist and the weight of the cargo for lifting SB11. notice common accidents and suggest safety measures to prevent the same Critical Thinking SB12. ability to concentrate on task at hand and complete it without errors 12

13 LSC/N5008 Assit the crane operator through hand signals NOS Version Control NOS Code LSC/N5008 Credits(NSQF) TBD Version number 1.0 Industry Logistics Drafted on 10/10/2015 Industry Sub-sector Terminals, ICDs and CFS Last reviewed on 21/09/2016 Occupation Stevedoring Crane operation Next review date 21/09/

14 LSC/N9601 Maintain health, safety and security procedures in the port operations National Occupational Standard Overview This unit is about maintaining and following health, safety and security standards during performing operations in the port area 14

15 LSC/N9601 Unit Code Maintain health, safety and security procedures in the port operations LSC/N9601 National Occupational Standard Unit Title (Task) Description Scope Performance Criteria (PC) w.r.t. the Scope Element Follow healthy work practices and maintain personal health Take precautions and follow safety processes in the port Ensure security procedures of port are adhered Maintain health, safety and security procedures in the port operations This unit is about maintaining and following health, safety and security standards during performing operations in the port area This OS unit/task covers the following: Follow healthy work practices and maintain personal health Take precautions and follow safety processes in the port Ensure security procedures of port are adhered Performance Criteria To be competent, the user/individual on the job must be able to: PC1. make note of all activities which will lead to health issues and take necessary precautions PC2. follow necessary standard operating procedures (SOP) and precautions while handling dangerous and hazardous goods PC3. wear all personal protective equipment (PPE) such as goggles, masks, ear plugs, shoes, etc. as per procedure PC4. perform basic first aid in case of any accidents PC5. undertake periodical preventive health checkups To be competent, the user/individual on the job must be able to: PC6. make note of all safety processes in the port with reference to area of operation PC7. follow all safety procedures including walking only in the designated pathway, using hard hats, etc PC8. follow recommended and standard material handling procedure while handling cargo and avoid any damage to the goods PC9. identify safety related signage in the port and follow accordingly PC10. ensure all the people follow safety process and report to supervisor in case of any deviation To be competent, the user/individual on the job must be able to: PC11. follow all safety procedures while entering and exiting the port area in the security office PC12. carry / wear the identity card / access pass during all time in the port PC13. ensure all cargo handled have passed security checks and report in case of any violation PC14. follow all security procedures with reference to cargo and manpower movement in different areas of the port 15

16 LSC/N9601 Maintain health, safety and security procedures in the port operations Knowledge and Understanding (K) A. Organizational Context (Knowledge of the company / organization and its processes) B. Technical Knowledge Skills (S) The user/individual on the job needs to know and understand: KA1. organizational procedures KA2. paperwork required to access and move across in different locations in the port KA3. all relevant safety and security procedures KA4. risk and impact of not following defined procedures/work instructions with reference to health, safety and security operations The user/individual on the job needs to know and understand: KB1. different locations and access restrictions in the port KB2. appropriate material handling procedures while handling cargo KB3. safety and security signage and their functions KB4. basic first aid to be performed for accidents KB5. different personal protective equipment (PPE), their usage and purpose KB6. precautions to be taken at specific area of work (eg: wearing goggles and mask at dusty area) KB7. consequences of not adhering to health, safety and security standards and procedures KB8. checks and documentation related to cargo movement and security KB9. paperwork, access pass for movement of cargo and manpower in the port A. Core Skills/ Generic Skills Writing Skills The user/ individual on the job needs to know and understand how to: SA1. fill forms related to health, safety and security procedures in the port Reading Skills SA2. read and understand the various procedures and standards related to health, safety and security in port operations SA3. read and understand various documents related to security and movement of cargo in the port Oral Communication (Listening and Speaking skills) SA4. communicate clearly with security officer and guards SA5. share best practices with peers and juniors B. Professional Skills Decision Making SB1. make a judgment as to what actions to be taken to avoid any damage / accident to personal health / cargo handled Plan and Organize SB2. concentrate on task at hand and complete it without errors 16

17 LSC/N9601 Maintain health, safety and security procedures in the port operations SB3. be a team player and achieve joint goals. Customer Centricity Not applicable Problem Solving SB4. identify any threats / symptoms on personal health, safety, security, etc and take appropriate actions SB5. report to supervisor / management in case of any deviation / violation of any standard procedure Analytical Thinking SB6. assess any risk during cargo handling Critical Thinking SB7. concentrate on task at hand and complete it without errors 17

18 LSC/N9601 Maintain health, safety and security procedures in the port operations NOS Version Control NOS Code LSC/N9601 Credits(NSQF) TBD Version number 1.0 Industry Logistics Drafted on 10/04/2015 Industry Sub-sector Terminals, ICDs and CFS Last reviewed on 21/09/2016 Occupation Stevedoring Crane operation Next review date 21/09/

19 Qualifications Pack For Signalman Port Operation Annexure Nomenclature for QP and NOS Qualifications Pack 9 characters [ABC]/ Q 0101 [Insert 3 letter code for SSC] Q denoting Qualifications Pack QP number (2 numbers) Occupation (2 numbers) Occupational Standard An example of NOS with N 9 characters [ABC] / N 0101 [Insert 3 letter code for SSC] N denoting National Occupational Standard OS number (2 numbers) Occupation (2 numbers) Back to top 19

20 Qualifications Pack For Signalman Port Operation The following acronyms/codes have been used in the nomenclature above: Sub-sector Range of Occupation numbers Warehousing (Storage & Packaging) Land Transportation 11, 14 Courier and Mail Services 30 Terminals, ICDs and CFS Air cargo operation EXIM logistics, Freight Forwarding & Custom Clearance Generic Occupations Sequence Description Example Three letters Industry name LSC Slash / / Next letter Whether QP or NOS N Next two numbers Occupation code 01 Next two numbers OS number 01 20

21 Qualifications Pack For Signalman Port Operation CRITERIA FOR ASSESSMENT OF TRAINEES Job Role: Signalman Port Operation Qualification Pack: LSC/Q5003 Sector Skill Council: Logistics Skill Council Guidelines for Assessment 1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each Performance Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will also lay down proportion of marks for Theory and Skills Practical for each PC 2. The assessment for the theory part will be based on knowledge bank of questions created by the SSC 3. Individual assessment agencies will create unique question papers for theory part for each candidate at each examination/training center (as per assessment criteria below) 4. Individual assessment agencies will create unique evaulations for skill practical for every student at each examination/training center based on this criteria 5. To pass the Qualification Pack, every trainee should score a minimum of 50% in aggregate 6. The marks are allocated PC wise, however, every NOS will carry a weightage in the total marks allocated to the specific QP Assessment outcomes Assessment Criteria for outcomes PC1. interact with the cargo supervisor and take down the work requirement for the day Total Marks Marks Allocation Skills Out of Theory Practical PC2. receive information on the nature and quantity of cargo that is expected to be handled for the day PC3. ensure that the crane operator has all necessary tools and equipment required for the specific cargo handling PC4. obtain the details of the cargo and ensure 1. LSC/N5007 (Prepare for signaling operation) that the crane would be capable of handling the specific type of cargo and discuss the same with the crane operator PC5. obtain complete knowledge of the exact places where the cargo has to be placed or liftedfrom PC6. discuss with the lifting crew and inform the crane operator about the details pertaining to the type of grab / hook to be used as per the type of cargo PC7. engage with the lifting supervisor and the rigger to conclude the techniques to be used for lifting PC8. ensure that the discussed methods are discussed with the crane operator prior to lifting

22 Assessment outcomes 2. LSC/N5008 (Assist the crane operator through hand signals) Qualifications Pack For Signalman Port Operation Assessment Criteria for outcomes Total Marks Marks Allocation Out of Theory Skills Practical PC9. give special instructions to the crane operator and rigger, after discussions with the lifting supervisor PC10. create a mental map of the path in which the cargo would be moved around PC11. organize a small meeting with the lifting crew, along with other supervisors PC12. elaborate the plan and explain the path the cargo would be moved around PC13. warn ground staff of impending danger if they interfere with the path of the cargo movement PC14. clearly list out all necessary precautions that need to be taken as per the nature of the cargo, the quantity of the cargo, and the pace in which the movement would be carried about to abide by the timelines set Total PC1. assist the crane operator to operate in the blindspot PC2. maintain eye to eye contact with the crane operator PC3. stand in a position where crane operator can easily spot and communicate using signals PC4. perform recommended crane hand signals for crane operation PC5. use hand for signaling for crane operations such as jib up, jib down, hoist, lower, travel, slew, trolley movement, stop, etc PC6. signal the operator to lift load to clear any obstacle PC7. ensure that the swinging area is clear of any obstacle PC8. ensure that there are no personnel movement in the load handling and crane swinging area PC9. check the load hook is centered over the centre of the balance of the load during lifting PC10. ensure that the boom deflection does not exceed the safe load radius PC11. ensure that the rigging gear is straight PC12. check the stability of outriggers while swinging 22

23 Qualifications Pack For Signalman Port Operation Assessment outcomes 3. LSC/N9601 (Maintain health, safety and security procedures in the port operations) Assessment Criteria for outcomes PC13. use tag line or tag line handlers to prevent twisting of load while lifting / swinging PC14. coordinate and communicate with rigger during operation PC1. make note of all activities which will lead to health issues and take necessary precautions PC2. follow necessary standard operating procedures (SOP) and precautions while handling dangerous and hazardous goods PC3. wear all personal protective equipment (PPE) such as goggles, masks, ear plugs, shoes, etc. as per procedure PC4. perform basic first aid in case of any accidents PC5. undertake periodical preventive health checkups PC6. make note of all safety processes in the port with reference to area of operation PC7. follow all safety procedures including walking only in the designated pathway, using hard hats, etc PC8. follow recommended and standard material handling procedure while handling cargo and avoid any damage to the goods PC9. identify safety related signage in the port and follow accordingly PC10. ensure all the people follow safety process and report to supervisor in case of any deviation PC11. follow all safety procedures while entering and exiting the port area in the security office PC12. carry / wear the identity card / access pass during all time in the port PC13. ensure all cargo handled have passed security checks and report in case of any violation PC14. follow all security procedures with reference to cargo and manpower movement in different areas of the port Total Marks Marks Allocation Out of Theory Skills Practical Total Total