Parcel Post Compendium Online State Enterprise of Special Post UA. UA - Ukraine UAB

Transcription

1 Parcel Post Compendium Online Basic Services 1 Maximum weight limit admitted 1.1 Surface parcels (kg) Air (or priority) parcels (kg) 30 2 Maximum size admitted 2.1 Surface parcels m x 2m x 2m (or 3m length & greatest circumference) m x 1.5m x 1.5m (or 3m length & greatest circumference) m x 1.05m x 1.05m (or 2m length & greatest circumference) 2.2 Air parcels m x 2m x 2m (or 3m length & greatest circumference) m x 1.5m x 1.5m (or 3m length & greatest circumference) m x 1.05m x 1.05m (or 2m length & greatest circumference) Supplementary services 3 Cumbersome parcels admitted 4 Maximum size admitted 4.1 Surface parcels 4.2 Air parcels Metres for any one dimension 2 Metres for length & greatest circumference Metres for any one dimension 2 Metres for length & greatest circumference Parcels service features 5 Electronic exchange of information Use a track and trace system Mandatory tracking events transmitted EMC Departure from outward office of exchange 3 3 EMD Arrival at inward office of exchange EMH Attempted/Unsuccessful delivery EMI Final delivery Optional tracking events transmitted EMA Posting/collection EMB Arrival at outward office of exchange EME Held by Customs EMF Out of Customs/Departure from inward office of exchange EMG Arrival at delivery office EMJ Arrival at transit office of exchange EMK Departure from transit office of exchange Dispatch messages transmitted PREDES V 2.0 RESDES V 1.1 Pre-advice of international dispatch information - origin post Dispatch receipt information (response to a PREDES) destination post Ready to start transmitting data to partners wishing to receive data Other messages transmitted PRECON RESCON CARDIT RESDIT Pre-advice of international consignment origin post Response to a PRECON destination post Carrier documents international transport origin post Response to a CARDIT destination post 6 Home delivery 6.1 Initial delivery attempt at physical delivery of parcels to addressee 6.3 Addressee has option of paying taxes or duties and taking physical delivery of the item 6.4 There are governmental or legally binding restrictions mean that there are certain limitations in implementing home delivery. 6.5 Nature of this governmental or legally binding restriction. 7 Signature of acceptance 7.1 When a parcel is delivered or handed over a signature of acceptance is obtained captured data from an identity card are registered another form of evidence of receipt is obtained 7.2 Ordinary parcels Signature of the addressee or his agent Signature of a de facto agent 7.3 Insured parcels Signature of the addressee or his agent Signature of a de facto agent Insured parcel service 8 Insured surface parcels admitted 8.1 Maximum insured value for surface parcels (SDR) Insured air parcels admitted 9.1 Maximum insured value for air parcels (SDR) 9.2 Maximum insured value when the provisions of the Parcel Post Regulations are not applied 10 Marking used for insured parcels CP 74 pink label used 10.2 CP 73 label and pink insured label used Page 1 of 16

2 Parcel Post Compendium Online Cash-on-delivery parcel service 11 Cash-on-delivery parcels admitted Express delivery service 12 Express parcel delivery service provided 12.1 If yes, parcels delivered by special messenger 12.3 Charge collected at time of delivery to addressee Inbound parcels Outbound parcels 20 Infected substances admitted in 20.1 Air Parcels Inbound parcels Outbound parcels 20.2 Insured parcels Inbound parcels Outbound parcels Parcels with advice of delivery 13 Admission of advice of delivery for 13.1 ordinary parcels 13.2 insured parcels Parcels for delivery free of charges and fees 14 Parcels for delivery free of charges and fees admitted Fragile parcel 15 Fragile parcels admitted Consignment service 16 Consignment service by bilateral agreements provided Supplementary charges - Customs 21 n-dutiable parcels 21.1 Threshold level below which parcels are free of customs duties and other taxes 21.2 Exemption threshold Local currency USD 22 Dutiable parcels 22.1 Customs clearance fee collected for parcels subject to import customs clearance 200 EUR Integrated logistics service 17 integrated logistics service by bilateral agreements provided 23 Customs clearance fee collected for for all items declared at customs Addresses for bilateral agreements 18 Contact details of the person responsible for questions concerning bilateral agreements Name: Function: Address: Ms Galyna Nelepa Deputy Director General Ukrainian State Enterprise of Posts "Ukrposhta" Khreschatyk St.,22, Kyiv, 01001, Ukraine Tel: 1: (+38044) : (+) Fax: (+38044) ukrposhta@ukrposhta.com Admissible radioactive material and infectious substances 19 Radioactive materials admitted in 19.1 Air Parcels 19.2 Insured parcels Inbound parcels Outbound parcels 24 Administration fees collected for parcels subject to export customs clearance Special charges - Storage 25 Storage charge collected on a parcel when it is kept beyond the prescribed period, or in the event of return to sender/redirection 25.1 Amount of charge per day/per parcel Local currency SDR 25.2 Period of charge, if not daily Special delivery charges 26 Delivery charges collected at the time of delivery in response to the advice of arrival 26.1 Amount of charge Local currency 3.1 GRN Page 2 of 16

3 Parcel Post Compendium Online SDR Special charges Poste restante 27 Poste restante service provided 27.1 Amount of charge per parcel Local currency SDR 27.2 Basis for charge if not an amount per parcel Special provisions - Treatment of parcels wrongly accepted 28 Parcels returned to sender Delivery areas 29 Parcels delivered to 29.1 all addresses 29.2 specific areas only 33.1 rmal period 1 Month(s) 33.2 Exceptional period 2 Month(s) Parcels automatically retained 34 Office to which a copy of the CP 78 verification note should be sent Office name: Name: Function: Address: Bureau central des reclamations Ms Valentina A. Stcherbak Head Tel: 1: (+38044) : (+) Fax: (+38044) Petrozavodskaia st., 2, KIEV 03999, UKRAINE cbr_general@ukrposhta.com Requests for withdrawal from the post or alteration, or correction of address 35 Requests for withdrawal from the post accepted 35.1 Central office (in destination country) to which requests must be sent Collection 30 Collection of parcels at post offices provided for 30.1 all addresses 30.2 specific areas only Office name: Name: Bureau central des reclamations Ms Valentina A. Stcherbak Function: Head Address: Tel: Petrozavodskaia st., 2, KIEV 03999, UKRAINE 1: (+38044) : (+38044) Fax: (+38044) cbr_general@ukrposhta.com Delivery procedures for parcels for which customs duty and taxes are payable 31 Procedure for parcels for which customs duty is payable 31.1 Pick up of parcel at the customs office 31.2 Addressee s address with collection of customs duties and taxes at the time of delivery 31.3 Delivery to the addressee s address after payment of customs duties and taxes 31.4 Over the counter at the local post office with immediate payment of customs duties and taxes 31.5 Other Period of retention 32 Period of retention for parcels 32.1 rmal period 1 Month(s) 32.2 Exceptional period 2 Month(s) 33 Retention for parcels for which notice could not be sent or addressed to poste restante Special provisions - Force majeure 36 Liability admitted in cases of force majeure 36.1 Liability admitted for insured parcels on board ships or aircraft used by designated operators 36.2 Addressee/sender's reservations admitted at the time of delivery Special provisions - Customs declarations 37 Number of CN 23 customs declarations required for inbound parcels 37.1 Number of CN 23 customs declarations required for parcels in transit 37.2 Languages in which CN 23 customs declarations can be completed French English Ukrainian, Russian Special provisions - Method of dispatching accompanying documents 38 Documents affixed to the relevant parcels Documents attached to the parcels bill Page 3 of 16

4 Parcel Post Compendium Online Service to customers 39 On-line tracking provided 39.1 Web site address to access information Languages in which track and trace information is available English April 24 Easter April 25 Easter May 1 International Labour Solidarity Day May 2 International Labour Solidarity Day May 3 International Labour Solidarity Day May 9 Victory Day June 12 Trinity Sanday Service to designated operators 40. User of the Internet-based Inquiry System (IBIS) 40.1 Details of office(s) responsible for handling parcel post inquiries June 13 Trinity Sanday June 27 Day of Constitution of Ukraine June 28 Day of Constitution of Ukraine August 24 Independence Day Office name: Name: Function: Address: Bureau central des reclamations Ms Valentina A.Stcherbak Head Petrozavodskaia st., 2, KIEV 03999, UKRAINE Tel: 1: (+38044) : (+) Fax: (+38044) cbr_general@ukrposhta.com cbr_general@ukrposhta.com Hours of service and days(s) on which the inquiry service is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 08:00-12:30 13:00-16:30 Tuesday 08:00-12:30 13:00-16:30 Wednesday 08:00-12:30 13:00-16:30 Thursday 08:00-12:30 13:00-16:30 Friday 08:00-12:30 13:00-16:30 Saturday - - Sunday - - National holiday in 2012 Month Day(s) National Holidays - Description January 1 New Year January 2 New Year January 7 Christmas January 9 Christmas March 8 International women's Day April 15 Easter April 16 Easter May 1 International Labour Solidarity Day May 2 International Labour Solidarity Day May 9 Victory Day June 3 Trinity Sanday June 4 Trinity Sanday June 28 Day of Constitution of Ukraine Languages French English Russian August 24 Independence Day National Holidays 41.1 National holidays National holiday in 2011 Month Day(s) National Holidays - Description January 1 New Year January 2 New Year January 3 New Year January 7 Christmas March 7 International women's Day March 8 International women's Day Regional Holidays 41.2 Regional holidays Regional holiday in Month Day(s) Regional/Local Holidays Localities and description Cancellation of fees 42 Fees cancelled when they concern 42.1 parcels returned to sender 42.2 parcels redirected to a third party 42.3 parcels abandoned by the sender 42.4 parcels lost or destroyed Page 4 of 16

5 Parcel Post Compendium Online 42.5 parcels rifled or damaged Redirection within the country of destination 43.1 Redirection done without a request from the sender or addressee 43.2 Redirection fee charged 43.3 Amount of redirection fee (SDR) Local tariff-2 USD Office name: LVOV PI-3 IMPC codel: UALWOB Name: Ms Svitlana F.Stadnytska Function: Head Address: Bureau d'echange Lvov, Dvortsovaia st., 1, LVOV 7999 UKRAINE Tel: 1: (+38032) : (+) Fax: (+38032) MMPOLviv_Zvop@ukrposhta.com Miscellaneous provisions operation of the parcel service 44.1 Postal parcel services operated by the designated postal operator 44.2 Postal parcel services operated by a transport company or companies 44.3 Service provided throughout the country Localities Office(s) of exchange handling parcels 45 Details of office(s) of exchange responsible for handling parcel post Office name: IMPC codel: Name: Function: Kiev PI-3 Mr Leonid F. Nenko Head Address: Bureau d'echange Kiev, Petrozavodskaia st., 2, KIEV 03999, UKRAINE Tel: 1: (+38044) : (+) Fax: (+38044) UAIEVD epost@ukrposhta.com Hours of service and days(s) on which the OE is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 08:00-12:00 12:30-20:00 Tuesday 08:00-12:00 12:30-20:00 Wednesday 08:00-12:00 12:30-20:00 Thursday 08:00-12:00 12:30-20:00 Friday 08:00-12:00 12:30-20:00 Saturday 08:00-12:00 12:30-20:00 Sunday 08:00-12:00 12:30-20:00 Observations/Comments Hours of service and days(s) on which the OE is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 08:00-13:00 13:45-17:00 Tuesday 08:00-13:00 13:45-17:00 Wednesday 08:00-13:00 13:45-17:00 Thursday 08:00-13:00 13:45-17:00 Friday 08:00-13:00 13:45-17:00 Saturday - - Sunday - - Observations/Comments Office name: IMPC codel: ODESSA PI-3 UAODSD Name: Ms Irina V.Kostandaki Function: Head Address: Bureau d'echange Odessa, Srednefontanskaia st., 26, ODESSA UKRAINE Tel: 1: (+38048) : (+) Fax: (+) ASRK_MMPOOdesa@ukrposhta.com Hours of service and days(s) on which the OE is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 08:00-12:30 13:15-17:00 Tuesday 08:00-12:30 13:15-17:00 Wednesday 08:00-12:30 13:15-17:00 Thursday 08:00-12:30 13:15-17:00 Friday 08:00-12:30 13:15-15:45 Saturday - - Sunday - - Observations/Comments Page 5 of 16

6 Parcel Post Compendium Online Office name: IMPC codel: Name: Function: TCHOP PI-3 Ms Irina V. Nazarova Head Address: Bureau d'echange Chop, Zaliznychna st., 3a, CHOP 89502, Zakarpatskaya region, UKRAINE Tel: 1: ( ) : ( ) Fax: ( ) UACOPD Hours of service and days(s) on which the OE is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 08:00-12:00 13:00-20:00 Tuesday 08:00-12:00 13:00-20:00 Wednesday 08:00-12:00 13:00-20:00 Thursday 08:00-12:00 13:00-20:00 Friday 08:00-12:00 13:00-20:00 Saturday 08:00-12:00 13:00-20:00 Sunday 08:00-12:00 13:00-20:00 Observations/Comments Delivery standards See the annexes. Barcode 48 Barcode sample used on all outward international postal parcels. Page 6 of 16

7 Parcel delivery standards - Air parcel OE Name KIEV PI-3 IMPC Code UAIEVD Tel (+38044) Fax (+38044) Hours of operation Mon - Sun: 08:00-20:00 From the airport of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 00:00-23:59 Wednesday Thursday Friday Tuesday 00:00-23:59 Thursday Friday Saturday Wednesday 00:00-23:59 Friday Saturday Monday Thursday 00:00-23:59 Saturday Monday Monday Friday 00:00-23:59 Monday Monday Tuesday Saturday 00:00-23:59 Monday Tuesday Wednesday Sunday 00:00-23:59 Tuesday Wednesday Thursday Definition of zones Zone 1: , 10000, 14000, 18000, 21000, 25000, 33000, 40000, 43000, 49000, Zone 2: 29000, 36000, 46000, 54000, 58000, 61000, 69000, 73000, 76000, 79000, 83000, 88000, 91000, 95000, Zone 3: Kyiv and Kyiv region, Jhytomyr, Chernihiv, Cherkasy, Vinnytsia, Kirovohrad, Rivne, Sumy, Lutsk, Dnipropetrovsk, Odesa Khmelnytskyi, Poltava,Ternopil, Mykolaiv, Chernivtsi, Kharkiv, Zaporizhia, Kherson, Ivano-Frankivsk, Lviv, Donetsk, Uzhhorod, Luhansk, Simferopol, Sevastopol Rest of country Arrival at office of exchange: Customs clearance times: Items subject to customs duty: Items not subject to customs duty: Restrictions:Sunday and public holidays, no delivery Page 7 of 16

8 Page 8 of 16

9 Parcel delivery standards - Surface parcel OE Name KIEV PI-3 IMPC Code UAIEVD Tel (+38044) Fax (+38044) Hours of operation Mon - Sun: 08:00-20:00 From the airport/port/office of exchange of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 00:00-23:59 Thursday Friday Saturday Tuesday 00:00-23:59 Friday Saturday Monday Wednesday 00:00-23:59 Saturday Monday Monday Thursday 00:00-23:59 Monday Monday Thursday Friday 00:00-23:59 Monday Tuesday Wednesday Saturday 00:00-23:59 Tuesday Wednesday Thursday Sunday 00:00-23:59 Wednesday Thursday Friday Definition of zones Zone 1: , 10000, 14000, 18000, 21000, 25000, 29000, 33000, 40000, 43000, 46000, 49000, 58000, 65000, 69000, 76000, Zone 2: 36000, 54000, 61000, 73000, 83000, 88000, 91000, Zone 3: Kyiv and Kyiv region, Jhytomyr, Chernihiv, Cherkasy, Vinnytsia, Kirovohrad, Khmelnytskyi, Rivne, Sumy, Lutsk,Ternopil, Dnipropetrovsk, Chernivtsi, Odesa, Zaporizhia, Ivano-Frankivsk, Lviv Poltava, Mykolaiv, Kharkiv, Kherson, Donetsk, Uzhhorod, Luhansk, Simferopol Rest of country Arrival at office of exchange: Customs clearance times: Items subject to customs duty: Items not subject to customs duty: Restrictions:Sunday and public holidays, no delivery Page 9 of 16

10 Page 10 of 16

11 Parcel delivery standards - Surface parcel OE Name CHOP PI-3 IMPC Code UACOPD Tel ( ) Fax ( ) Hours of operation Mon - Sun: 08:00-20:00 From the airport/port/office of exchange of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 00:00-23:59 Thursday Friday Saturday Tuesday 00:00-23:59 Friday Saturday Monday Wednesday 00:00-23:59 Saturday Monday Monday Thursday 00:00-23:59 Monday Monday Tuesday Friday 00:00-23:59 Monday Tuesday Wednesday Saturday 00:00-23:59 Tuesday Wednesday Thursday Sunday 00:00-23:59 Wednesday Thursday Friday Definition of zones Zone 1: , 79000, Kyiv, Lviv, Uzhhorod Zone 2: ,10000, 14000, 18000, 21000, 25000, 29000, 33000, 36000, 40000, 43000, 46000, 49000, 54000, 58000, 61000, 65000, 69000, 73000, 76000, 83000, 91000, Zone 3: Kyiv region, Jhytomyr, Chernihiv, Cherkasy, Vinnytsia, Kirovohrad, Khmelnytskyi, Rivne, Poltava, Sumy, Lutsk, Ternopil, Dnipropetrovsk, Mykolaiv, Chernivtsi, Kharkiv, Odesa, Zaporizhia, Kherson, Ivano-Frankivsk, Donetsk, Luhansk, Simferopol Rest of country Arrival at office of exchange: Customs clearance times: Items subject to customs duty: Items not subject to customs duty: Restrictions:Sunday and public holidays, no delivery Page 11 of 16

12 Page 12 of 16

13 Parcel delivery standards - Surface parcel OE Name LVOV PI-3 IMPC Code UALWOB Tel (+38032) Fax (+38032) Hours of operation 08:00-17:00 From the airport/port/office of exchange of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Mon 00:00-23:59 Wed Thu Fri Sat Tue 00:00-23:59 Thu Fri Sat Mon Wed 00:00-23:59 Fri Sat Mon Mon Thu 00:00-23:59 Sat Mon Mon Tue Fri 00:00-23:59 Mon Mon Tue Wed Sat 00:00-23:59 Mon Tue Wed Thu Sun 00:00-23:59 Tue Wed Thu Fri Definition of zones Zone 1: Lviv Zone 2: , 21000, 29000, 33000, 43000, 46000, 58000, 76000, Zone 3: , 10000, 14000, 18000, 25000, 36000, 40000, 49000, 61000, 65000, 69000, 73000, 91000, Zone 4: Zone 5: Kyiv, Vinnytsia, Khmelnytskyi, Rivne, Lutsk, Ternopil, Chernivtsi, Ivano-Frankivsk, Uzhhorod Kyiv region, Jhytomyr, Chernihiv, Cherkasy, Kirovohrad, Poltava, Sumy, Dnipropetrovsk, Kharkiv, Odesa, Zaporizhia, Kherson, Luhansk, Simferopol Rest of country Page 13 of 16

14 Zone 6: Arrival at office of exchange: Customs clearance times: Items subject to customs duty: Items not subject to customs duty: Restrictions:Sunday and public holidays, no delivery Page 14 of 16

15 Parcel delivery standards - Surface parcel OE Name ODESSA PI-3 IMPC Code UAODSD Tel (+38048) Fax (+) Hours of operation 08:00-17:00 (1-4 days), 08:00-15:45 (5 day) From the airport/port/office of exchange of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Mon 00:00-23:59 Thu Fri Sat Mon Tue 00:00-23:59 Fri Sat Mon Mon Wed 00:00-23:59 Sat Mon Mon Tue Thu 00:00-23:59 Mon Mon Tue Wed Fri 00:00-23:59 Mon Tue Wed Thu Sat 00:00-23:59 Tue Wed Thu Fri Sun 00:00-23:59 Wed Thu Fri Sat Definition of zones Zone 1: Odesa Zone 2: , 49000, 54000, 73000, Kyiv, Dnipropetrovsk, Mykolaiv, Kherson, Simferopol Zone 3: , 10000, 14000, 18000, 21000, 25000, 29000, 33000, 36000, 40000, 43000, 46000, 58000, 61000, 69000, 76000, 79000, 83000, 88000, 91000, Zone 4: Zone 5: Kyiv region, Jhytomyr, Chernihiv, Cherkasy, Vinnytsia, Kirovohrad, Khmelnytskyi, Rivne, Poltava, Sumy, Lutsk, Ternopil, Chernivtsi, Kharkiv, Zaporizhia, Ivano-Frankivsk, Lviv, Donetsk, Uzhhorod, Luhansk, Sevastopol Rest of country Page 15 of 16

16 Zone 6: Arrival at office of exchange: Customs clearance times: Items subject to customs duty: Items not subject to customs duty: Restrictions:Sunday and public holidays, no delivery Last validation date: Page 16 of 16