Parcel Post Compendium Online POST FIJI LTD. FJ - Fiji FJA

Transcription

1 Basic Services 1 Maximum weight limit admitted 1.1 Surface parcels (kg) Air (or priority) parcels (kg) 20 2 Maximum size admitted 2.1 Surface parcels m x 2m x 2m (or 3m length & greatest circumference) m x 1.5m x 1.5m (or 3m length & greatest circumference) m x 1.05m x 1.05m (or 2m length & greatest circumference) 2.2 Air parcels m x 2m x 2m (or 3m length & greatest circumference) m x 1.5m x 1.5m (or 3m length & greatest circumference) m x 1.05m x 1.05m (or 2m length & greatest circumference) Supplementary services 3 Cumbersome parcels admitted Parcels service features 5 Electronic exchange of information Use a track and trace system Mandatory tracking events transmitted EMC Departure from outward office of exchange EMD Arrival at inward office of exchange EMH Attempted/Unsuccessful delivery EMI Final delivery Optional tracking events transmitted EMA Posting/collection EMB Arrival at outward office of exchange EME Held by Customs EMF Out of Customs/Departure from inward office of exchange EMG Arrival at delivery office EMJ Arrival at transit office of exchange EMK Departure from transit office of exchange Dispatch messages transmitted PREDES V 2.0 RESDES V 1.1 Pre-advice of international dispatch information - origin post Dispatch receipt information (response to a PREDES) destination post Ready to start transmitting data to partners wishing to receive data Other messages transmitted PRECON RESCON Pre-advice of international consignment origin post Response to a PRECON destination post CARDIT RESDIT Carrier documents international transport origin post Response to a CARDIT destination post 6 Home delivery 6.1 Initial delivery attempt at physical delivery of parcels to addressee 6.2 If initial delivery attempt unsuccessful, card left for addressee 6.3 Addressee has option of paying taxes or duties and taking physical delivery of the item 6.4 There are governmental or legally binding restrictions mean that there are certain limitations in implementing home delivery. 6.5 Nature of this governmental or legally binding restriction. 7 Signature of acceptance 7.1 When a parcel is delivered or handed over a signature of acceptance is obtained captured data from an identity card are registered another form of evidence of receipt is obtained Nature of this evidence 7.2 Ordinary parcels Signature of the addressee or his agent Signature of a de facto agent 7.3 Insured parcels Signature of the addressee or his agent Signature of a de facto agent Insured parcel service 8 Insured surface parcels admitted 8.1 Maximum insured value for surface parcels (SDR) Insured air parcels admitted 9.1 Maximum insured value for air parcels (SDR) 9.2 Maximum insured value when the provisions of the Parcel Post Regulations are not applied 10 Marking used for insured parcels CP 74 pink label used 10.2 CP 73 label and pink insured label used Cash-on-delivery service for parcel 11.1 Acceptance of Cash-on-delivery (COD) service for parcels outbound COD parcels inbound COD parcels Page 1 of 9

2 Express delivery service 12 Express parcel delivery service provided 20.2 Insured parcels Inbound parcels Outbound parcels Parcels with advice of delivery 13 Admission of advice of delivery for 13.1 ordinary parcels 13.2 insured parcels Parcels for delivery free of charges and fees 14 Parcels for delivery free of charges and fees admitted Fragile parcel 15 Fragile parcels admitted Consignment service 16 Consignment service by bilateral agreements provided Integrated logistics service 17 integrated logistics service by bilateral agreements provided Addresses for bilateral agreements 18 Contact details of the person responsible for questions concerning bilateral agreements Address: Mr Seveci Tora Head of Postal Services Post Fiji Mailcentre Laucala Beach 1: (+679) : (+679) Fax: (+679) Supplementary charges - Customs 21 n-dutiable parcels 21.1 Threshold level below which parcels are free of customs duties and other taxes 21.2 Exemption threshold Local currency F$400 USD US$200 This is applicable to non-commercial items only i.e ( personal items etc ) but commercial at any amount declared depends on the value of item. 22 Dutiable parcels 22.1 Customs clearance fee collected for parcels subject to import customs clearance 22.2 Amount of fee collected Local currency USD Depends on the value of item, the nature of the content and the tax bracket 23 Customs clearance fee collected for for all items declared at customs 23.1 Amount of fee collected Local currency USD $2 Administration fee 24 Administration fees collected for parcels subject to export customs clearance F$2.40 Admissible radioactive material and infectious substances 19 Radioactive materials admitted in 19.1 Air Parcels Inbound parcels Outbound parcels 19.2 Insured parcels Inbound parcels Outbound parcels 20 Infected substances admitted in 20.1 Air Parcels Inbound parcels Outbound parcels Special charges - Storage 25 Storage charge collected on a parcel when it is kept beyond the prescribed period, or in the event of return to sender/redirection 25.1 Amount of charge per day/per parcel Local currency SDR 25.2 Period of charge, if not daily Special delivery charges 26 Delivery charges collected at the time of delivery in response to the advice of arrival $1.20 per day Page 2 of 9

3 Special charges Poste restante 27 Poste restante service provided 27.1 Amount of charge per parcel Local currency SDR 27.2 Basis for charge if not an amount per parcel no charge 33 Retention for parcels for which notice could not be sent or addressed to poste restante 33.1 rmal period 28 Day(s) 33.2 Exceptional period 1 Month(s) Parcels automatically retained 34 Office to which a copy of the CP 78 verification note should be sent Special provisions - Treatment of parcels wrongly accepted 28 Parcels returned to sender 28.1 If not, parcel delivered to addressee under conditions prescribed by your country legislations Delivery areas 29 Parcels delivered to 29.1 all addresses 29.2 specific areas only All parcels delivered at parcel office in the presence of a custom officer due to no house to house delivery for parcels. Suva Mailcentre Mr Seveci Tora Head of Postal Services Address: Suva Mailcentre Laucala Beach 1: (+679) : (+679) Fax: (+679) Seveci.Tora@postfiji.com.fj Requests for withdrawal from the post or alteration, or correction of address 35 Requests for withdrawal from the post accepted 35.1 Central office (in destination country) to which requests must be sent Collection 30 Collection of parcels at post offices provided for 30.1 all addresses 30.2 specific areas only Because custom officer's presence is needed to assess the parcels for custom duty. Delivery procedures for parcels for which customs duty and taxes are payable 31 Procedure for parcels for which customs duty is payable 31.1 Pick up of parcel at the customs office 31.2 Addressee s address with collection of customs duties and taxes at the time of delivery 31.3 Delivery to the addressee s address after payment of customs duties and taxes 31.4 Over the counter at the local post office with immediate payment of customs duties and taxes 31.5 Other Period of retention 32 Period of retention for parcels 32.1 rmal period 28 Day(s) 32.2 Exceptional period 1 Month(s) Suva Mailcentre Mr Seveci Tora Head of Postal Services Address: Suva Mailcentre Laucala Beach Suva 1: (+679) : (+679) Fax: (+679) Seveci.Tora@postfiji.com.fj Special provisions - Force majeure 36 Liability admitted in cases of force majeure 36.1 Liability admitted for insured parcels on board ships or aircraft used by designated operators 36.2 Addressee/sender's reservations admitted at the time of delivery Special provisions - Customs declarations 37 Number of CN 23 customs declarations required for inbound parcels 37.1 Number of CN 23 customs declarations required for parcels in transit 37.2 Languages in which CN 23 customs declarations can be completed English 1 1 Page 3 of 9

4 Special provisions - Method of dispatching accompanying documents 38 Documents affixed to the relevant parcels Service to designated operators 40. User of the Internet-based Inquiry System (IBIS) 40.1 Details of office(s) responsible for handling parcel post inquiries 38.1 Documents attached to the parcels bill Service to customers 39 On-line tracking provided 39.1 Web site address to access information Languages in which track and trace information is available English April 3 Good Friday April 4 Easter Saturday April 6 Easter Monday June 26 National Sports Day October 10 Fiji Day vember 11 Diwali December 25 Christmas Day December 26 Boxing Day Regional Holidays 41.2 Regional holidays Regional holiday in Month Day(s) Regional/Local Holidays Localities and description Suva Mailcentre Mr Dutt A. Ashvin / Singh Mamendra Team Leader Postal Enquiries Address: Suva mailcentre Laucala Beach Suva 1: (+679) ext 120 2: (+679) Fax: (+679) Ashvin.Dutt@postfiji.com.fj Vincent.Singh@postfiji.com.fj Hours of service and days(s) on which the inquiry service is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 08:00-16:30 - Tuesday 08:00-16:30 - Wednesday 08:00-16:30 - Thursday 08:00-16:30 - Friday 08:00-16:30 - Saturday - - Sunday - - Languages English Cancellation of fees 42 Fees cancelled when they concern 42.1 parcels returned to sender 42.2 parcels redirected to a third party 42.3 parcels abandoned by the sender 42.4 parcels lost or destroyed 42.5 parcels rifled or damaged Redirection within the country of destination 43.1 Redirection done without a request from the sender or addressee 43.2 Redirection fee charged 43.3 Amount of redirection fee (SDR) Depends on the weight and the country's destination zone Miscellaneous provisions operation of the parcel service 44.1 Postal parcel services operated by the designated postal operator 44.2 Postal parcel services operated by a transport company or companies 44.3 Service provided throughout the country Localities National Holidays 41.1 National holidays National holiday in 2015 Month Day(s) National Holidays - Description January 1 New Year's Day Office(s) of exchange handling parcels 45 Details of office(s) of exchange responsible for handling parcel post January 5 Prophet Mohammed's Birthday Page 4 of 9

5 IMPC codel: NADI Mr Alivereti Tawake Manager International Mail Exchange Address: Nadi OE Nadi Airport 1: (+679) : (+679) Fax: (+679) / FJNANA Alivereti.Tawake@postfiji.com.fj Temalesi.Weleilakeba@postfiji.com.fj Delivery standards See the annexes. Barcode 48 Barcode sample used on all outward international postal parcels. Hours of service and days(s) on which the OE is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 06:00-06:00 - Tuesday 06:00-06:00 - Wednesday 06:00-06:00 - Thursday 06:00-06:00 - Friday 06:00-06:00 - Saturday 12:00-08:00 19:00-21:00 Sunday 22:00-08:00 - Observations/Comments IMPC codel: Address: SUVA Ms Temalesi Weleilakeba Assistant Head of Mail Operation & International Affairs Suva Mailcentre 1: (+679) / : (+679) Fax: (+679) FJSUVA Temalesi.Weleilakeba@postfiji.com.fj Seveci.Tora@postfiji.com.fj Hours of service and days(s) on which the OE is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 08:00-16:30 - Tuesday 08:00-16:30 - Wednesday 08:00-16:30 - Thursday 08:00-16:30 - Friday 08:00-16:30 - Saturday - - Sunday - - Observations/Comments Operation closed on Saturdays, Sundays and Public Holidays Page 5 of 9

6 - Annexes Parcel delivery standards - Air parcel OE Name Nadi Airport Office of Exchange IMPC Code FJNANA Tel (+679) Fax (+679) Hours of operation Mon, Tues, Wed, Thur, Fri: ; Sat: closed; Sun: Hrs From the airport of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Mon 00:00-19:30 Wed Thu Fri Mon+1 Tue Mon 19:31-23:59 Thu Fri Mon+1 Tue+1 Wed Tue 00:00-19:30 Thu Fri Mon Tue+1 Wed Tue 19:31-23:59 Fri Mon Tue+1 Wed+1 Thu Wed 00:00-19:30 Fri Mon Tue Wed+1 Thu Wed 19:30-23:59 Mon Tue Wed+1 Thu+1 Fri Thu 00:00-19:30 Mon Tue Wed Thu+1 Fri Thu 19:31-23:59 Tue Wed Thu+1 Fri+1 Mon Fri 00:00-19:30 Tue Wed Thu Fri+1 Mon Fri 19:31-23:59 Wed Thu Fri+1 Mon+1 Tue Sat 00:00-23:59 Wed Thu Fri Mon+1 Tue Sun 00:00-23:59 Wed Thu Fri Mon+1 Tue Definition of zones Zone 1: Zone 2: Zone 3: Nadi Suva, Korolevu, Lautoka, Sigatoka, Sabeto Ba, Tavua, RakiRaki, Vatukoula, Nayavu, Navua, PacificHarbor, Lami, Govt. Building, Samabula, Nabua, Raiwaqa, Nasinu, Nakasi, Nausori, Korovou, Labasa, Savusavu, Levuka Zone 4: Page 6 of 9

7 - Annexes Zone 5: Zone 6: Namalata, Dreketi, Nabouwalu, Tukavesi, Seaqaqa Vunisea, Rotuma, Cicia, Vanuabalavu Arrival at office of exchange: 1 hr after flight arrival Customs clearance times: Items subject to customs duty: Items not subject to customs duty: 30 min 15 min Page 7 of 9

8 - Annexes Parcel delivery standards - Surface parcel OE Name Suva Mail centre IMPC Code FJSUVA Tel (+679) EXT 1303 Fax (+) Hours of operation Mon, Tues, Wed, Thur, Fri: ; Sat: closed; Sun: closed From the airport/port/office of exchange of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Mon 00:00-19:30 Wed Thu Fri Mon+1 Tue Mon 19:31-23:59 Thu Fri Mon+1 Tue+1 Wed Tue 00:00-19:30 Thu Fri Mon Tue+1 Wed Tue 19:31-23:59 Fri Mon Tue+1 Wed+1 Thu Wed 00:00-19:30 Fri Mon Tue Wed+1 Thu Wed 19:31-23:59 Mon Tue Wed+1 Thu+1 Fri Thu 00:00-19:30 Mon Tue Wed Thu+1 Fri Thu 19:31-23:59 Tue Wed Thu+1 Fri+1 Mon Fri 00:00-19:30 Tue Wed Thu Fri+1 Mon Fri 19:31-23:59 Wed Thu Fri+1 Mon+1 Tue Sat 00:00-23:59 Wed Thu Fri Mon+1 Tue Sun 00:00-23:59 Wed Thu Fri Mon+1 Tue Definition of zones Zone 1: Zone 2: Zone 3: Nadi, Nadi Airport, Suva, Lautoka, Nausori, Nasinu, Nakasi, Lami, Samabula,Government Building, Raiwaqa, Samabula, Nabua etc. Suva, Korolevu, Lautoka, Sigatoka, Sabeto Ba, Tavua, RakiRaki, Vatukoula, Nayavu, Navua, PacificHarbor, Lami, Govt. Building, Samabula, Nabua, Raiwaqa, Nasinu, Nakasi, Nausori, Korovou, Labasa, Savusavu, Levuka Page 8 of 9

9 - Annexes Zone 4: Zone 5: Zone 6: Namalata, Dreketi, Nabouwalu, Tukavesi, Seaqaqa Vunisea, Rotuma, Cicia, Vanuabalavu Arrival at office of exchange: 2-3 days after ship arrival Customs clearance times: Items subject to customs duty: Items not subject to customs duty: 30 min 15 min Last validation date: Da V1 02/05/2018 Page 9 of 9