Parts logistics behind the scenes

Transcription

1 Parts logistics behind the scenes Emerging technologies in parts distribution We Are Proponent. Let Us Be Yours. 1

2 About me Host: Peter Rietdijk What I do: IT Business Coordinator What I did: Manager Inside Sales & Customer Service Product Manager Engine & Airframe We Are Proponent. Let Us Be Yours. 2

3 Proponent The Flexible Solutions You Need, The Personal Touch You Deserve! We Are Proponent. Let Us Be Yours. 3

4 Let The Numbers Do The Talking million Returning Customers Monthly/Annually Pieces Shipped Annually Parts Available Annually (Priced Items) million # of Suppliers # of Same Day Shipments Annual Customer Touches Aspirations for continuous growth! We Are Proponent. Let Us Be Yours. 4

5 Do Not Confuse The Two Service logistics FMCG logistics Service logistics orchestrates every aspect of the after-sales service from the purchase to the end of the life cycle of the product or the service. We Are Proponent. Let Us Be Yours. 5

6 What s Cooking? We Are Proponent. Let Us Be Yours. 6

7 A good start is half the job done We Are Proponent. Let Us Be Yours. 7

8 Ask Repetitively: We Are Proponent. Let Us Be Yours. 8

9 Let s have a closer look We Are Proponent. Let Us Be Yours. 9

10 Enterprise Service Bus Why: Seamless communication Process automation Reduces costs Result: Reduced administrative burden Increased real-time insight When: Now We Are Proponent. Let Us Be Yours. 10

11 Configuration i.s.o. Programming Why: Agile business processes Meet (new) customer requirements Result: Flexibility in processes and workflows Customization business people When: Now We Are Proponent. Let Us Be Yours. 11

12 Big Data Why: Make smart(er) business moves Result: Recognize patterns, correlations, etc. Increase predictability Different statistical models to be applied When: 2 5 years We Are Proponent. Let Us Be Yours. 12

13 Drones Why: Alternative for visual inspections Result: Faster turnaround time Lower cost solution When: 2 5 years We Are Proponent. Let Us Be Yours. 13

14 Blockchain Why: Smart contracts Track maintenance No 3rd party auditors Result: Transparent and lower cost solution When: 5 10 years We Are Proponent. Let Us Be Yours. 14

15 3D Printing Why: Unplanned failure causes disruption Inventory is capital intensive Result: Less delays in aircraft and engine deliveries When: Now We Are Proponent. Let Us Be Yours. 15

16 Radio-frequency Identification Why: Genuine and traceable parts Paperwork is labor intensive Reason for rejects Result: Less rejects Improved traceability When: Now We Are Proponent. Let Us Be Yours. 16

17 Virtual / Augmented Reality Why: More complex processes Technology changes Frequently updated manuals Result: More flexibility When: 2 5 years for VR 5 10 years for AR We Are Proponent. Let Us Be Yours. 17

18 Artificial Intelligence Why: Increasing business complexity Brainpower needed Result: Monitor and respond to changes When: 2 5 years We Are Proponent. Let Us Be Yours. 18

19 Integrated Processes Trends: Industry is consolidating Focus shifts to the aftermarket Market remains cyclical Global competition The way forward: Holistic supply chain approach Combined global demand Think global, act local Every business has it s own trade We Are Proponent. Let Us Be Yours. 19

20 Thank You for Your Attention Keep up to date with our latest developments Visit Or follow us: LinkedIn and Twitter We Are Proponent. Let Us Be Yours. 20

21 We Are Proponent. Let Us Be Yours. 21