How much do my letter and parcel cost? Services and prices for private customers

Transcription

1 How much do my letter and parcel cost? Services and prices for private customers Valid from January 06

2 Dear Customer We are pleased that you are interested in our products and services. To help you quickly find what you are looking for, we have laid out this brochure in a manner that it is clear, comprehensive and easy to understand. The brochure features prices, additional services, dimensions, delivery times, online services and much more. For more information, go to swisspost.ch/sending Where do I find what? Domestic International Information and services Page 9 Parcels Page 3 Letters Page 4 6 Letters Page 4 6 Parcels Page 7 8 Pre-franked envelopes and postcards Send mail quickly and easily Address it correctly, seal the envelope, and your letter is ready to send. Our convenient Pre-franked envelopes are available in a variety of formats and versions (including Pre-franked air cushion envelopes) at postshop.ch and your local post office. Pre-franked postcards Convenient for any change of address and competition reply so the first prize gets to you on time. Available at your post office. PostPac the ideal packaging pro clima PostPac is the practical packaging range from Swiss Post, available in a variety of dimensions from all post offices and at swisspost.ch/postpac With pro clima, your international letters and parcels are carbon neutrally. All addressed letters transported by us in Switzer land are carbon neutrally and surcharge-free. swisspost.ch/carbon-neutral

3 Domestic parcels Standard parcels Weight up to kg up to kg Swiss-Express Moon PostPac Priority PostPac Economy up to 5 kg up to 0 kg up to 0 kg up to 30 kg Bulky goods up to 30 kg A price reduction of CHF.50 (incl. VAT) versus published list prices applies for return parcels (Priority or Economy) with pre-printed labels (consignment barcodes beginning with 99.0) to mail order companies. Additional services Manual processing Surcharge 4.00 The following items are processed manually: Tubes including tins, pyramids, triangular packages up to 00 cm in length Bottles (excluding glass) All canisters Consignments in packaging made of wood, metal or leather Signature Delivery against signature Surcharge.00 Signature: liability for loss, damage or incorrect delivery up to CHF, Liability included For domestic parcels, Swiss Post is liable for loss, damage or incorrect delivery up to CHF For tips on packaging and addressing your consignments correctly, go to swisspost.ch/tips-for-sending-mail All parcels must include appropriate valid postage. Forwarded and returned ship- ments are treated as new consignments. Calculate prices All rates also online: swisspost.ch/calculate-prices Delivery times Swiss-Express Moon Hand-in before deadline for accepting mail usually until counters close in the evening, and on Saturday until counters close at midday. Delivery the next working day by 9 a.m. at the latest: Monday Tuesday Tuesday Wednesday Wednesday Thursday Thursday Friday Friday Saturday Saturday Monday Sunday Monday At selected post offices. PostPac Priority More than 00 post offices accept PostPac Priority until 4 p.m. At all other post offices, items must be mailed by noon. Delivery on the next working day (excluding Satur- days): Monday Tuesday Wednesday Thursday Friday Saturday Tuesday Wednesday Thursday Friday Monday Tuesday Standard parcels include Minimum dimensions (recommended) Thickness: cm Weight: 00 g Format: cm (A6) Maximum dimensions (required) Weight: 30 kg Format: cm Max. 30 kg 60 cm Bulky goods include Consignments larger than standard parcels (items over 00 cm in length or with two dimensions greater than 60 cm), items with a tag and unpackaged items. Maximum dimensions (required) Length: max. 50 cm or circumference max. 400 cm ( height + width + longest side) Weight: 30 kg Max. 30 kg >00 cm PostPac Economy and Bulky goods Economy Delivery within two working days (excluding Saturdays): Monday Tuesday Wednesday Thursday Friday Saturday swisspost.ch/locations Wednesday Thursday Friday Monday Tuesday Wednesday 60 cm 00 cm >00 cm Swiss-Courier For consignments you wish to have delivered to the recipient today, call free on +4 (0)

4 Domestic letters Format up to B5 cm thickness Large letter, format up to B4 cm thickness A Mail A Mail B Mail Standard letter 00 g Midi letter 0 50 g.30.0 B Mail 500 g Additional services for A Mail Surcharge for A Mail Plus 3.50 Liability for loss, damage or incorrect delivery up to CHF Surcharge for Registered mail 5.00 Liability for loss, damage or incorrect delivery up to CHF Additional services for Registered mail Surcharge for Personal delivery 5.00 Surcharge for Return receipt ,000 g International letters Standard letter, format up to B5 cm thickness Priority Economy 0 g g g Large letter, format up to B4 cm thickness Priority Economy 00 g g g ,000 g Additional services for Priority Surcharge for Registered mail 6.00 Liability for loss or damage up to CHF Additional services for Registered mail Priority Surcharge for Personal delivery 6.00 Service only available for selected Surcharge for Return receipt 6.00 Removable. Valid from January 06. For information on mailing consignments that are larger than the B4 format, thicker than cm or that weigh more than kg, see Domestic parcels (page 3) or Interna- tional parcels (pages 7 and 8). 4

5 Formats Standard formats up to B5 A cm C cm C6/5.4.4 cm A cm C cm B cm Standard formats up to B4 A cm C cm B cm Format B5 (5 7.6 cm) Calculate prices All rates also online: swisspost.ch/calculate-prices Available at the counter or at postshop.ch Format B4 ( cm) The General Terms and Conditions of Post CH Ltd (swisspost.ch/gtc) and the associated communication in their current versions, including the information on prices, form the basis of the range of services offered by Post CH Ltd. The services and prices are also valid for the Principality of Liechtenstein. We expressly reserve the right to make changes. Domestic prices include VAT. 5

6 Domestic letters A Mail Plus The additional service for A Mail is the right solution for mail with contents (such as tickets) requiring more security than an A Mail item. A Mail Plus letters can be tracked electronically from the time they are posted to delivery. The delivery does not require a signature. Liability for loss, damage or incorrect delivery up to CHF Registered Prepaid Registered mail for posting is as safe as traditional Registered mail only more flexible. Prepaid franking Post at letter boxes or post office counters Convenient posting at any time of day Consignment tracking and liability included Delivery of consignment against signature Unaddressed A Mail items Unaddressed A Mail is the right solution for sending official and commercial mail- shots. If posted on time, they are deliv- ered the next working day (Monday to Friday). Formats up to B5, 5 mm thickness and up to a weight of 50 g can be sent at a price of CHF 0.40 per item. swisspost.ch/uam Swiss-Courier For consignments you wish to have delivered to the recipient today, call free on +4 (0) Delivery times A Mail Next day delivery (excluding Sundays and federal, cantonal and regional holidays). B Mail Delivery within three working days (Mon Fri) of posting. Registered mail Next working day delivery (Mon Fri). Consignments are delivered the next day (Mon Sat) after they are posted, as long as they have been dropped off at the post office before the deadline for A Mail items or in a letter box before the last clearance. TIP From 50 letters per consignment, Swiss Post will frank your items with P.P. (Port Payé) for you. Please ask at your post office for further details. Available at postshop.ch and your post office. International letters Price zones and delivery times Country Price zone Priority Economy Australia Austria 4 7 Belgium Brazil Canada China (People s Republic of) Denmark France 4 8 Germany India Italy Japan Netherlands New Zealand Poland Portugal Romania Russian Federation Spain Sweden Thailand Turkey Ukraine United Kingdom United States Average delivery times in working days (Monday to Friday), day of posting not included. Price zone = / Price zone = 6

7 International parcels Price zones and delivery times Country MiniPac International PostPac International Documents Goods Price zone Priority Economy Average delivery times in working days (Monday to Friday), day of posting not included. MiniPac International: Price zone = / Price zone = URGENT: Price zone = / Price zone = USA/Canada / Price zone 3 = You can get additional information on maximum dimensions, delivery times and maximum weights for these and other at swisspost.ch/calculate-prices or by calling Customer Service on +4 (0) Price zone Priority Economy Price zone URGENT URGENT Australia kg kg AU Austria kg kg 3 3 AT Belgium kg kg BE Brazil kg kg BR Canada kg 8 30 kg 3 CA China (People s Republic of) kg kg CN Denmark kg kg DK France kg kg FR Germany kg kg DE India kg kg IN Italy kg kg IT Japan kg kg JP Netherlands kg kg NL New Zealand kg 5 30 kg NZ Poland kg 7 0 kg 4 PL Portugal kg 6 30 kg 3 PT Romania kg kg 3 4 RO Russian Federation kg kg RU Spain kg kg 3 ES Sweden kg 6 30 kg SE Thailand kg 5 30 kg 3 6 TH Turkey kg 5 30 kg 3 6 TR Ukraine kg kg 3 5 UA United Kingdom kg kg GB United States kg 5 30 kg 3 US ISO code URGENT delivery times The published delivery times for URGENT consignments apply only to large cities and urban areas. For enquiries about delivery times, call free on +4 (0) Note on URGENT P.O. Box and poste restante addresses are not permitted. The recipient s phone number is required. The delivery of medicines to private indi- viduals is excluded. Liability included URGENT goods: CHF, URGENT documents: CHF PostPac International Priority / Economy: CHF, Exempted from liability: Mobile phones TV sets Computers/laptops electronic devices Please note our General Terms and Condi- tions Postal Services for private custom- ers swisspost.ch/gtc Dangerous goods Shipping dangerous goods abroad is pro- hibited. You can find all the necessary information in the brochure Dangerous goods in inter- national mail at your post office or at swisspost.ch/dangerous-goodsinternational 7

8 International parcels Prices for MiniPac International Priority and Economy Weight Priority Economy Prices for PostPac International Priority and Economy Weight Zone Zone Zone 3 Zone 4 Zone 5 P = PostPac International Priority 500 g ,000 g ,000 g See page 4 for MiniPac International Priority additional services (International letters). Length + width + height = max. 90 cm, no dimension to exceed 60 cm Tubes: length + twice the diameter = max. 04 cm, length not to exceed 90 cm, weight max. kg E = PostPac International Economy P E P E P E P E P E kg kg kg kg kg kg kg Customs formalities MiniPac International For consignments of up to kg contain- ing goods whose value does not exceed CHF , it is sufficient to use the green customs label. If you do not want to state the consignment s value (e.g. if it is a gift), you can use a customs declaration instead of the green customs label. PostPac International and URGENT consignments All consignments must be accompanied by a waybill. The maximum weight for PostPac International is 30 kg, or 0 kg for some. The maximum weight for URGENT goods is 30 kg, or kg for URGENT documents. Please note: As a rule, it is up to the sender to obtain information about import and export op- tions from the relevant authorities in the destination country or from the relevant consulates. Swiss Post accepts no respon- sibility for this. Prices for URGENT Weight URGENT goods, up to 30 kg URGENT documents, up to kg USA, Canada USA, Canada 0.5 kg kg kg kg kg kg kg kg kg kg kg A document is defined as anything written or otherwise committed to paper (printed, copied, typewritten or written by hand) that does not have a commercial value and that weighs no more than kg. Media such as CD-ROMs, USB sticks, etc., are classified as URGENT goods. Additional services Manual processing Surcharge 4.00 The following items are processed manually: Tubes including tins, pyramids, triangular pack- ages up to 00 cm in length Bottles (excluding glass) All canisters Consignments in packaging made of wood, metal or leather Bulky goods Surcharge 5.00 Bulky goods include: PostPac items that exceed the maximum dimensions for standard parcels ( cm) URGENT items that exceed the maximum dimensions of cm Items with a tag (even if within the standard dimensions) Unpackaged items (even if within the standard dimensions) Rolls longer than 00 cm Please note the specific regulations for each country. Calculate prices All rates also online: swisspost.ch/calculate-prices 8

9 Information and services Calculate prices Create waybill (payment in cash) Find the right price quickly and easily! Wherever you are, you can now calculate letter and parcel prices at swisspost.ch/calculate-prices or by using the Swiss Post app. Create freight documents for all speeds abroad easily and conveniently from your home online at swisspost.ch/waybill Track consignments My Post 4 Track the status of consignments easily and conveniently online. You can find all the products and for which consignment tracking is available online at swisspost.ch/track-consignments Collect and send consignments at any time, so businesses can operate flexibly, around the clock. swisspost.ch/mypost4 Resources You can find more information and details about our products at swisspost.ch/tips-for-sending-mail, or in our sales flyers at your post office. 9

10 For URGENT consignments Post CH Ltd Post Offices & Sales Wankdorfallee Berne Switzerland Tel. +4 (0) custcare@swisspost.ch swisspost.ch TNT Swiss Post AG URGENT Customer Service Amsleracherweg Buchs Switzerland Tel. +4 (0) Fax +4 (0) cs.urgent.ch@tnt.com tntswisspost.com 0.06 PV