EMERGENCY OPERATIONS Educational Series

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1 EMERGENCY OPERATIONS 2017 Educational Series

2 TXDOT DISASTER AND EMERGENCY PREPAREDNESS, RESPONSE AND RECOVERY OVERVIEW The importance of safe and reliable transportation solutions is heightened during emergency situations. In a catastrophic disaster, transportation is a primary function of the state, making evacuation, search and rescue, mass care and other critical response activities possible. The Texas Department of Transportation (TxDOT) maintains readiness for all-hazards response, with heavy concentration on the state s imminent largescale threats. Among other duties, TxDOT assists the public with getting out of harm s way and getting home safely. In addition, TxDOT performs repairs and debris removal to help stabilize an emergency situation. Interagency coordination of efforts is a key to successful emergency management. Before, during and after the disaster, TxDOT partners with local officials, government agencies, law enforcement, contractors and relief organizations to minimize disaster impacts and maintain safety for the traveling public. TxDOT, as a member of the State emergency management council, provides a representative to the State operations center as needed, plus regional representatives to the Disaster District Council emergency operations centers, which are located in counties and cities directly impacted by an event. In accordance with the National Incident Management System, the state capitalizes on TxDOT s strengths. TxDOT, with its skilled workforce, engineering capabilities and presence in every county of the state has taken on special duties: TxDOT is the primary agency for the Public Works and Engineering and Transportation functions of the State Emergency Management Plan (part of the Texas Homeland Security Strategic Plan). During emergency activations, the TxDOT emergency management coordinator directs the Infrastructure Branch of the state operations center. As member of the Texas Homeland Security Council, TxDOT provides input and analysis to the Texas Homeland Security Strategic Plan and response efforts. TxDOT is a member of the State Hazard Mitigation Team, providing input to the State Hazard Mitigation Plan and grant-funding processes. TxDOT has a support role in each of the following functional annexes of the State Emergency Management Plan (to prepare for, respond to and help the state recover from an emergency): Communications; Direction and Control; Evacuation; Firefighting; Hazard mitigation; Hazardous Materials and Oil Spill Response; Public Information; Public Works and Engineering, (as Primary Agency); Recovery; and Transportation (as Primary Agency). TxDOT has a support role in each of the following hazardspecific annexes of the State Emergency Management Plan: Hurricane; Disaster Area Re-entry; Terrorism; Wildland Fire; Drought; and Cyber Threat. TxDOT Emergency Operations Center, Austin 2 Educational Series: Emergency Operations

3 HURRICANES During a hurricane event, TxDOT is asked to safely expedite traffic flow out of the threatened area, pending a mayor or county judge s decision to evacuate. TxDOT, in coordination with law enforcement agencies, provides signage, equipment and traffic control personnel. TxDOT also pre-stages equipment in or near the affected areas to expedite cleanup upon re-entry into the affected areas. Safety is TxDOT s first priority. Following a hurricane, TxDOT reminds its employees and the public to be aware of hazardous conditions. They are warned that they may confront dangers including high water, snakes, downed power lines and other hazardous debris. Crews are scheduled to provide a 24/7 support response, as conditions warrant, with a 12-hour shift rotation. In anticipation of an evacuation, TxDOT assesses and activates methods that best and most safely fit the circumstances. Highway Preparation Examples of preparation include minimizing road closures, removing obstacles such as abandoned vehicles and suspending construction and road maintenance, arranging for additional traffic control through construction areas and sweeping shoulders. Comfort Stations To help accommodate the expected heavy influx of evacuees, TxDOT works with local officials, the Salvation Army and other organizations to provide comfort stations along evacuation routes. These facilities offer additional temporary restroom facilities, water and ice. They also may offer other services such as oxygen exchange and snacks. Contraflow Pending the local elected official s decision to activate contraflows, TxDOT will work with DPS to initiate contraflow operations according to existing plans. Contraflow lane reversal roughly doubles the number of lanes available for evacuation traffic. Fuel Hurricane Evaculane TxDOT s evacuation plans also call for the support of certain fuel stations with backup generators at regular intervals along evacuation routes. TxDOT, as part of a state fuel team, works with the gasoline industry to ensure the availability of fuel in times of emergency. During hurricane season, TxDOT s fleet of 30 TransCube fuel tanks are strategically staged in the Bryan, Yoakum, and Corpus Christi districts, to provide assistance to responders and stranded motorists. Evacu-lanes When needed, TxDOT in coordination with the Texas Department of Public Safety (DPS) can direct that select highway shoulders along the evacuation routes be used as travel lanes. These shoulders are called evacu-lanes. Hurricane damage, Galveston Educational Series: Emergency Operations 3

4 Debris Removal After a hurricane, TxDOT s priority is to clear state roads of debris for emergency response operations. TxDOT convoys of trucks, front-end loaders, dump trucks, backhoes, sign trucks and signal trucks work to clear roads, remove tree limbs and repair traffic signals and highway signs. TxDOT works with the Texas Public Utility Commission and local power companies to address downed power lines in impacted areas. TxDOT has several on-call debris removal contracts and monitoring contracts to reduce down time and facilitate a more efficient re-entry process for the public. Repairs and Restoration TxDOT assesses and repairs damage to roads, bridges and other transportation infrastructure. TxDOT crews specifically look for damage to pavement, guardrails, signal lights, bridge supports and driving surfaces. If a bridge or road is unsafe for travel, the facility is closed and the public is notified. Local law enforcement officers assist in patrolling signalized intersections and clearing roads while sign and signal repairs are being made. WILDLAND FIRE TxDOT provides assistance during wildland fires, providing water for fire suppression and fuel for volunteer fire department vehicles. TxDOT may also clear vegetation to create firebreaks and direct traffic where necessary to address road closures or smoky conditions. TxDOT employees are generally not trained firefighters, but they are informed of best practices for safely providing TxDOT support during a wildland fire response. TxDOT has developed a training course with Texas Tech University, which TxDOT disaster response personnel take as part of their training. Wildfire recovery operations, Bastrop TxDOT also maintains two wildland fire response trailers filled with personal protective equipment for employees. TxDOT also has a trailer for command and communications, which can be used to support safety operations. TxDOT fleet mechanics also deploy with the equipment and operators to ensure optimum performance of TxDOT assets. During wildfire responses (as well as ice storm responses), TxDOT has successfully used it s fleet of 30 TransCubes, mobile fueling tanks to support emergency operations statewide. The tanks carry approximately 800 gallons of unleaded or diesel fuel to dispense fuel into smaller tanks or directly into vehicles. These mobile fuel tanks have redundant power capability and can be operated on six-yard or ten-yard dump trucks equipped with extended 12-volt power, on a trailer deck using a 115-volt generator or with a hand pump. ICE AND SNOW TxDOT uses multiple methods for confronting winter weather, striving to minimize accumulation of snow and ice on highways. Preparedness for ice and snow response begins long before the first freeze of the season, and TxDOT employees proactively respond to icy and snowy conditions when the weather arrives. Applications of materials TxDOT applies materials for anti-icing to prevent ice formation or deicing, to remove ice, and may apply traction materials such as sand, crushed stone or crushed slag to help prevent vehicle sliding. Applications are carefully timed with weather forecast information to maximize effectiveness of the material. As needed, employees staff 12-hour shifts, supporting round-the-clock operations, even if the need occurs on a weekend or holiday. Before, during and after a storm, TxDOT personnel monitor the situation. By making on-site observations, reviewing camera images and checking news reports and feedback from the public. Snow and Ice Removal TxDOT employees in strategic locations are equipped to plow snow and blade ice so that motorists can use the road. TxDOT s TransCubes are deployed as needed to keep up with the needs of fleet fuel and, if necessary, to refuel stranded motorists. TxDOT conducts emergency exercises to test the TransCubes. The exercises help identify ways to improve the equipment s features for safe and reliable performance during a winter weather response. During snow and ice operations, communications about road conditions include safety messages to the public to stay off of slick, icy roads or be vigilant of the possibility of snow or ice on bridges and roadways. 4 Educational Series: Emergency Operations

5 TxDOT now follows a four tier system for treating all primary highways across the state. Tier I roadways affect the movement of interstate commerce and receive priority for pre-treatment and de-icing. Tier II, roadways are of high priority locally or regionally and are treated in collaboration with local governments. Tier III roadways are local roads that receive treatment depending on available resources. Tier IV are local roadways that receive treatment on problem areas. TxDOT district have enough material to pre-treat or de-ice every Tier 1 roadway under its responsibility. Interstate 20, Fort Worth ALL-HAZARDS PUBLIC INFORMATION TxDOT keeps the public informed of road closures and changing weather conditions and provides emergency information during large-scale disasters through newspapers, television, radio and social media. Online road condition information is available on the Drive Texas website and interactive map at Drive Texas underwent changes in mid-2014 to ensure greater reliability and allow more flexible options for employees to update conditions. The Texas road condition and travel information phone line is staffed by trained operators during disaster response. Recorded information on road conditions is also available on a 24-hour basis. The number is Further emergency information is available at and TxDOT s networks of more than 730 dynamic message signs are permanently installed along statewide roadways, including along evacuation routes. During emergencies, TxDOT makes full use of dynamic message signs across the state to convey up-to-date information about fuel and shelter and to warn the public about danger zones. If necessary, portable, changeable message signs may also be deployed to display information. The safety of Texans is TxDOT s highest priority when responding to disasters. TxDOT is ready to respond and provide resources and personnel to prepare, respond and recover from disaster events. Because of its network of statewide offices, equipment and personnel, TxDOT is well suited for disaster response. TxDOT leadership supports disaster response efforts and allocates the resources needed to respond to disasters. TxDOT will continue to adapt its disaster response and recovery strategies and work with its partners at all levels of state and local government to better serve Texans. Educational Series: Emergency Operations 5

6 TEXAS DEPARTMENT OF TRANSPORTATION VALUES: People People are the Department s most important customer, asset, and resource. The well-being, safety, and quality of life for Texans and the traveling public are of the utmost concern to the Department. We focus on relationship building, customer service, and partnerships. Accountability We accept responsibility for our actions and promote open communication and transparency at all times. Trust We strive to earn and maintain confidence through reliable and ethical decision-making. Honesty We conduct ourselves with the highest degree of integrity, respect, and truthfulness. VISION: A forward-thinking leader delivering mobility, enabling economic opportunity, and enhancing quality of life for all Texans. MISSION: Through collaboration and leadership, we deliver a safe, reliable, and integrated transportation system that enables the movement of people and goods. GOALS AND OBJECTIVES: Deliver the Right Projects Implement effective planning and forecasting processes that deliver the right projects ontime and on-budget. Focus on the Customer People are at the center of everything we do. Foster Stewardship Ensure efficient use of state resources. Optimize System Performance Develop and operate an integrated transportation system that provides reliable and accessible mobility, and enables economic growth. Preserve our Assets Deliver preventive maintenance for TxDOT s system and capital assets to protect our investments. Promote Safety Champion a culture of safety. Value our Employees Respect and care for the well-being and development of our employees. This document is part of an educational series on transportation issues produced by the Texas Department of Transportation.

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