DPD Classic Country Information

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1 DPD Classic Country Information Flag Number of delivery attempts Cost Transit Time Final Mile Carrier Cross Border Predict Time Window & Notification Deliver Info Additional Information Austria Days DPD Time window - 2 hours Collection options: Available from depot available following failed delivery attempt. Redelivery options: Available using calling card. Belgium Days DPD Time window - 1 hour Collection options: Available from depot is & following failed delivery attempt Redelivery options: Next 3 working days using Predict message & delivery can be rearranged using calling card. Bosnia - Herzegovina Days DPD / Collection options: Collection from depot available following failed delivery attempt. Please note the Classic service can only be used for B2B shipments. Any B2C shipments should be sent using Air Classic or Express. 25 Customs Clearance charge per consignment Invoices & EORI required, Exporter stamp required on all invoices Consignee is contacted regarding duty payments Bulgaria Days DPD / Collection options: Collection from depot available following failed delivery attempt. Croatia Days DPD Time window 1 hours Day before Delivery & Collection options: Available from depot& following failed delivery attempt Redelivery options: Via Predict message notification & delivery can be rearranged using calling card. Czech Republic Days DPD Collection options: Available from depot & following failed delivery attempt Redelivery options: Via Predict message notification & delivery can be rearranged using calling card.. 3rd delivery attempt only possible if consignee request Denmark Days DPD / Collection options: Available from local pick up / depot & following failed delivery attempt. Delivery and SMS upon arrival at the service point. Redelivery options: Can be rearranged using calling card. Parcel Held for 14 days, if no response parcel is returned to the UK No invoice Required. Recommendation - any appartment address door codes are provided Greenland & Faroe Islands are Air Express destinations only. Estonia Days DPD Time window- 1 hours Collection options: Available from depot following failed delivery attempt Redelivery options: Next 3 working days using Predict notification & delivery can be rearranged using calling card. Finland Days DPD / Post Nord / Collection options: Available from depot following failed delivery attempt Redelivery options: Can be rearranged using calling card.. Aland Islands are serviced by DPD, additional 24 hour delivery time & no Limitied quantity products. France (inc Monaco) Days Chronopost Time Window - 1 / 2 hours Interactive delivery. Rearrange delivery to Post Office or depot Notification Sent - Day before Delivery & Collection options: Collection from Post Office, depot and PUDO point available using Predict notifications. Collection available from depot / Post Office following failed delivery attempt. Redelivery options: options available via Predict notification & calling card. Parcel Held for 7-14 days, if no response parcel is returned to the UK. Require mobile and capture for interactive delivery process. Recipent can rearrange delivery upto 6 days or arrange collection from Post Office / PUDO points / Depot. Parcels to Islands (Corsica) are an additional hours transit time when using DPD Classic Service & no limitied quantity products.

2 Germany Days DPD Collection options: Collection available from PUDO point viacross Border Predict. Collection available from depot / Post Office following failed delivery attempt. Redelivery options: options available via Predict notification & calling card. Greece Days ACS S.A / No invoices Required. Parcels to Islands are subject to a surcharge of 19 & additional hours transit time when using DPD Classic Service Hungary Days DPD Day of Despatch & Morning of Delivery Iceland Days DPD / Consignee can rearrange delivery for an additional charge. 25 Customs Clearance charge per consignment Invoices with detailed descriptions & EORI required. Consignee is contacted regarding duty payments. Due to the shipping process, air express restrictions apply. Ireland Days DPD Time window -1 hours All collections and redeliveries are arranged online via parcel wizard Italy Days Bartolini / No invoices Required San Marino and Vatican City are not avalaible on DPD Classic by road. Please use our air service for these destinations. The following italy Islands Livignio, Sardinia, Sicily, Cagliari are serviced by DPD, additional hour delivery time & no Limitied quantity products. Latvia Days DPD Time window- 2-3 hours Lithuania Days DPD Time window- 1 hours Luxembourg Days DPD Time window 1 hours Netherlands Days DPD Norway Days PostsNord Parcel Held for 14 days, if no response parcel is returned to the UK 25 Customs Clearance charge per consignment Invoices with detailed descriptions, PID & EORI required & Shipping charges must be declared on the invoice. Consignee is contacted regarding duty payments Poland Days DPD Time window - 1 / 2 hours Portugal Days Chronopost. Parcels to Islands (Azores & Maderia) are an additional hours transit time when using DPD Classic Service & no limitied quantity products. Romania Days DPD /

3 Serbia Days DPD / 25 Customs Clearance charge per consignment Invoices & EORI required. Consignee is contacted regarding duty payments. Exporter s company stamp should be present on all invoices. Slovakia Days DPD Day after despatch & Slovenia Days DPD Spain 3 8** 3-4 Days Seur No invoice required. Parcels to Canary Islands should should not be shipped as Spain, this must go via our air service as Invoices are required along with consignee ID Number. **Parcels to the Balearics (Majorca, Menorca, Ibiza, Formantera & Cabrera) are additional hour delivery time, cost 22 delivery & no limitied quantity products. Sweden Days DPD / Posten / Collection options: Available from depot & following failed delivery attempt Redelivery options: Delivery can be rearranged using calling card. Switzerland (incl Liechtenstein) Days DPD Collection options: Available from depot & following failed delivery attempt Redelivery options: Via Predict message notification & delivery can be rearranged using calling card. 25 Customs Clearance charge per consignment Invoices with detailed descriptions & EORI required. Consignee is contacted regarding duty payments. Parcels for Liechtenstein on DPD Classic are sent via DPD Switzerland and are subject the same Customs requirements

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