SHIPMENTS TO ALL COUNTRIES OF THE EUROPEAN UNION

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1 SHIPMENTS TO ALL COUNTRIES OF THE EUROPEAN UNION

2 Services Express Delivery Classic Delivery Delivery from 24h to 72h: Delivery 3-6 working days: Express shipping is ideal in an emergency shipment. We guarantee delivery within 24 hours for Portugal and Spain, and from 24h to 72 hours for most countries of the European Union. Depending on the country deliveries can take between 3-6 business days. This is the ideal service if you want the most competitive prices. Online tracking on all shipments: Delnext guarantees their best efforts to meet your needs by providing the support you need so that your orders are delivered correctly. No hidden fees or other Fuel: Delnext do not hidden surprises, the list price is the final price you will pay for your shipments. You will not have unpleasant surprises on your bill at the end of the month. Customer Support Service: At any time you can contact our customer support team to help in any situation. We speak 6 different languages to expedite deliveries anywhere in Europe.

3 Get Up 10% Discount A prepaid credit is a rechargeable prepaid card service that is available to any customer. It is systems that allows charging at a certain value and use them to pay for their orders. This will save time whenever you need to send a request it does not need to enter payment details. With a refill of 1,000 earns a bonus of 10% for use in next shipments. Recharging 100 win a 5% bonus. To recharge access to My account -> Pre-Pay Credits. Labels automatically Time is money! With the tool developed by Delnext you can import and export your shipments easily. The entire process of creating the guide carriage is performed automatically, so do not waste time entering data. Doubts? Do not worry! The equipped Delnext will help you easily make the transport guides automatically.

4 Terms and Conditions The prices shown in the table above apply when the customer makes at least 2 shipments a day, if it intends to make only one shipment, the customer will see prices table sporadic shipments. These prices will be displayed by the web to place orders. If returned, the price will be the same as the delivery. The transport of goods and orders through our services is regulated according to the terms and conditions can be found on our web Deliveries to remote areas not included. Payments Payment is made at the time you do the shipment. That is, you must paid before shipment. Thus avoids appearing charges or any inconvenience that may arise in your bill. You only pay for what you want to send. Pick Up - Collection Delnext collects shipments a day after marking the shipping; if you have daily shipments can schedule a daily collection at a specific time. Volumetric Weight To set the volumetric weight will be necessary to apply a simple formula: multiply in meters packet by length (L), height (H) and width (W) for 200, the result is the volumetric weight of the package. Ie if a packet has a length of 30 cm, a height of 25 cm and a width of 20cm, the formula is: 0.30 * 0.25 * 0.20 * 200 = 3kg This is multiplied all sides of the package per 200 meters, the final result is 3, which will be the volumetric weight of the package. Contact Us Do not waste more time, contact us to clarify any questions you have via info@delnext.com. We will respond promptly and if necessary contact you by phone. Note: Prices may be changed without notice.

5 COUNTRIES AND TRANSIT TIMES Country Transit time for Classic Service (Working days) Transit time for Express Service (Working days) PT - Portugal DE - Germany IT - Italy NL - Holland BE - Belgium LU - Luxembourg FR - France UK - England AT - Austria PL - Poland IE - Ireland DK - Denmark FI - Finland SE - Sweden HU - Hungary CZE - Czech Republic SI Eslovenia HRV - Croatia SRB Serbia SK - Slovakia BG Bulgaria RO Romania LT Lituania LV Letonia EE Estonia GR - Greece * Shipping times after completion of the collection. ** The collection is made within one working day following the completion of the payment (except clients with daily shipments). *** Client with daily deliveries: you can schedule a daily collection with our commercial department.

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