Purchasing and Supply Chain Management:

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1 iii Purchasing and Supply Chain Management: Strategies and Realities Table of Contents Foreword... viii Preface... ix Chapter I. Developments in Purchasing and Supply Chain Management and Logistics... 1 Procurement, Purchasing, Outsourcing, Supply Management and Supply Chain Management... 1 The Sustainable Supply Chain... 9 Resource-Based View and Competitive Advantage Business Issues in the 21 st Century Supply Chains into the Future Supply Chain Education Professional Competence: Food for Thought Chapter II. Strategic Purchasing Management Corporate Planning Purchasing Planning and Purchasing Strategies Corporate and Environmental Factors Strategic Planning Market Strategic Flexibility Objectives and Responsibilities... 30

2 iv SWOT and Gap Analysis Functions Involved in Corporate Planning Functional Contribution to Corporate Strategy Monitoring Performance Purchasing Needs and Corporate Strategies Purchasing Strategies Flexible Strategies International Trade: Implications for Purchasing Management Ethical Purchasing Procurement Agencies Food for Thought Chapter III. Purchasing Policy Policy Issues Selecting Overall Policy Structure of Purchasing Organisation Structure of the Purchasing Function in Simple Organisations Division of Work amongst Buying Groups The Position of Purchasing Management in the Organisation Structure of the Purchasing Function in Complex Organisation A Multilevel Structure for Purchasing Management Other Methods of Achieving Coordination The Selection of an Appropriate Structure for Particular Circumstances Multinational Supplies Structures Public Sector Benchmarking Materials Management Exemplar Case Study: Procurement Business Strategy Chapter IV. Quality Management and Customer Service Defining Quality Design and Conformance The Costs of Quality Efficient Consumer Response Total Quality Management Food for Thought

3 v Chapter V. Supply Chain Management The Role of Supply Chain Management The Supply Chain Mix The Scope of the Supply Chain The Value Chain and Interlock Strategy Chapter VI. Managing the Supply Chain Function Staffing the Department Operating Manuals Qualities of Supply Chain Personnel Recruiting Personnel Managing the Department Implications for Supply Chain Management Management and Implementation of Change Supply Chain and Change Chapter VII. Operating Environments Integrated Logistic Support ILS Management Structure Level of Repair Analysis Logistics Information Systems Logistics and Other Organisational Functions Chapter VIII. Provisioning and Inventory Control Provisioning The Use of Computers The Objectives of an Inventory Control System Method of Inventory Control Cost of Inventory Investment Inventory Control and Accounting Methods Pricing Issues Price Analysis Inventory in the Final Accounts Identification and Coding of Materials Development of the Coding System

4 vi The Stores Vocabulary Inventory Reduction Review of Other Concepts Materials Requirements Planning Manufacturing Resource Planning Chapter IX. Stores Management Stores Management Objectives The Siting of Stores Buildings and Stockyards Construction of the Buildings and Stockyards Stockyards Internal Layout Detailed Planning of Layouts Types of Stores Special Storage Facilities Planning Storage Equipment Handling Equipment Types of Handling Equipment Security Safety and Safe Methods of Working Case Studies Chapter X. Transport Introduction Fleet Management Vehicle Scheduling Maintenance and Security Facilities for Maintenance Quality Control Security Containers, Unitisation and Palletisation Mechanical Aids to Loading and Off-Loading Loading and Unloading Equipment Available on Vehicles Road Vehicle Design and Road Planning Road Haulage Operating Costs of Own Fleet Rail Freight

5 vii Air Freight Food for Thought Case Study Chapter XI Physical Distribution Distribution Distribution Planning Logistics and Delivery Planning Budgetary Control in Distribution Food for Thought Case Study United Parcel Service Modelling Systems Radio Frequency Identification Chapter XII. E-Business A Definition of Electronic Data Interchange Why Use EDI? Viewpoint References and Bibliography About the Author Index

Introduction The role of the warehouse Role of the warehouse manager 36. List of figures xi List of tables xv Acknowledgements xvii

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