INTERNATIONAL FIRE OPERATION CONFERENCE

Transcription

1 SHIPPING MANUAL & HANDLING TARIFF INTERNATIONAL FIRE OPERATION CONFERENCE 10 th 12 th April 2018 Ritz Carlton Hotel Conference Center Manama, Kingdom of Bahrain Presented by: Agility Fairs & Events and Airlink International, UAE A division of Agility Logistics UAE Post Box Dubai, United Arab Emirates Tel: AKuvawala@agility.com Contact: Mr. Abuturab Kuvawala Airlink International UAE P O Box 10466, Office no: 23 A&B at Exhibition Hall # 1 Dubai World Trade Center, Sheikh Zayed Road Dubai, United Arab Emirates Tel: J.Khoury@airlink.ae Contact: Mr. Jihad Khoury

2 TABLE OF CONTENTS Page No Shipping Instruction Consignment Instruction Document Requirements Deadline for dispatch of documents (Pre-alerts) Cargo Arrival Deadline Documentation Case Marking Courier Shipments Road Freight Hand-carry Shipments Restricted Cargo Insurance Re-export / Permanent Imports Terms of Payment 7 2. Tariff Sea Freight- Inward Handling Charges Sea Freight- Outward Handling Charges Air Freight- Inward Handling Charges Air Freight- Outward Handling Charges Road Freight - Inward Handling Charges Road Freight - Outward Handling Charges Courier Shipments Film and Video Tapes Hand-carry Exhibits Rental of Forklift Manpower Heavy Lift Surcharges Import License Permanent Import Transfer To bonded Warehouse Notes to Tariff Format of Combined Commercial Invoice & Packing List (CCIPL) 17 The Bahrain Authority working in line with international conventions allows for Temporary Import of exhibits and display materials for trade shows into Bahrain, subject to it is consigned to the official appointed forwarder of the event. Agility Fairs & Events, Bahrain will be glad to assist you in the forwarding and clearance of the exhibition goods to IFOC 2018 in Bahrain

3 1. SHIPPING INSTRUCTION 1.1 Consignment Instruction All exhibition goods on the Bill of Lading or Air Waybill must be consigned Freight Prepaid to: Consignee : Agility Fairs & Events C/o Agility Bahrain Bsc Closed C/o IFOC 2018 P. O. Box 2758 Manama, Bahrain Tel: Fax: Notify : (Name of Exhibitor) C/o IFOC2018, Bahrain Remark : Exhibition Goods 1.2 Documents Requirements Permanent and Temporary import shipments must be forwarded with separate documents under separate Air Waybill / Bill of Lading. The entries on the Invoices must be in the English Language (and in Arabic if available) and in accordance with the rules and regulations of the Oman Customs Authorities. Prior approval required for the import of Food items, Live plants/flowers, Cosmetics, Wireless/ Telecommunication/ Radio/ Defense items, Hazardous/ Radioactive materials, Class rated shipments etc., - contact us for the necessary documents required prior to dispatch of shipments from origin. Following documents are required for purpose of import clearance on arrival. By Airfreight / Seafreight / Road freight (Suggest preparing the documents in English & Arabic) 2 x original signed (blue ink), stamped and legalized Commercial Invoice+2copy 2 x original legalized Packing List + 2 copy 1 x original legalized Certificate of origin +2 copy 1 x original and 3 non-negotiable Air Waybills/ Bill of Lading 1 x original and 1 copy of Insurance Certificate (if insured) 1 original and 1 copy of Insurance Certificate (if insured) H.S. Code Summary Sheet (If more than 3 H.S. Codes) Contact us for additional documents required based on the commodity. 5 th March 2018 Page 1

4 COMMERCIAL INVOICE The invoice must bear original signature & stamp and the following information: Number of packages, itemized description of goods, itemized engraved serial number, itemized harmonized code, itemized value, total C&F value indicating currency code, total number of packages, country of origin and the remark that the shipment is for temporary import into Bahrain for IFOC 2018 and will be re-exported after the exhibition. PACKING LIST The Packing List must give details of the number of packages, weight and measurement of individual package including shipping marks of the goods. CERTIFICATE OF ORIGIN As per the rule, Certificate of origin must be issued from the local Chamber of Commerce at origin and endorsed by Bahrain Embassy or any Arab Consulate at origin. However, shipments can be cleared without Certificate of Origin by paying US$ as customs fine (non-refundable). Details on all documents must tally with the actual shipment. Please use the Combined Commercial Invoice and Packing List as format for issuance. 1.3 DOCUMENTS ARRIVAL DEADLINE Sea freight Airfreight Road freight Information/document on importation 12 days prior to the arrival of vessel in Bahrain 6 days prior to the arrival of shipment in Bahrain 3 days prior to the arrival at Bahrain border customs 25 working days prior to dispatch of shipment from origin 1.4 CARGO ARRIVAL DEADLINE Seafreight Airfreight Road freight F C L L C L 12 days prior to the build-up 7 days prior to the build-up 2 days prior to the build-up We would suggest that you ship on direct service to Bahrain to avoid delays in transshipment, etc. Failure to comply with the arrival deadlines may result in non-delivery, late arrival and additional charges which Agility-Fairs & Events cannot be held responsible for. At the same time, any port storage and demurrage incurred as a result of this shall be additional for account of the exhibitor. Cargo arriving after the deadlines shall be subject to a late arrival surcharge. 5 th March 2018 Page 2

5 1.5 DOCUMENTATION To ensure no delays or undue inconvenience to customs clearance on arrival, it is imperative that the above documents must be forwarded via or fax: Agility Fairs & Events IFOC 2018, Bahrain Attn. : Mr. Anil Thomas anthomas@agility.com Fax : Temporary importation into Bahrain will be granted only if: 1) Separate documents are issued for Temporary and Permanent import items 2) Visible engraved serial numbers are available on individual items and documents The entries on all documents must be in the English Language and in accordance with the rules and regulations of the Bahrain Customs Authorities. Failure to comply with documentation and accuracy will result in delay and undue inconvenience, storage and other dues which shall be for account of the exhibitor. Giveaways, brochures, catalogues, magazines, printed matters, CD Roms, consumables etc., are dutiable on final 5% of CIF value assessed by Customs Authority and must be given a value based on C&F basis. DO NOT INDICATE No Commercial Value on the invoice. 1.6 CASE MARKINGS All packages, whether by airfreight or sea freight must be properly marked for identification on arrival, as follows: IFOC 2018, Bahrain C/o Agility Fairs & Events P. O. 2758, Bahrain Name of Exhibitor : Stand Number : Dimensions : Case Number : Gross/Net Weight : 1.7 ROAD TRANSPORT SHIPMENTS Exhibitor must pre-advise Agility-Fairs & Events, Bahrain with copy of Invoice, Packing List and Certificate of Origin including the details of truck and driver at least five working days prior to arrival date at Bahrain border customs. Driver must bring along the original and copy of Invoices, Packing List, Certificate of origin and other shipping documents and must contact Mr. Fathi Ahmed (Mob: ) on arrival at Bahrain border Customs 5 th March 2018 Page 3

6 1.8 COURIER SHIPMENTS Do not send courier shipments addressed to exhibition hall or hotel as it will probably not arrive on time. All courier shipments along with copy of documents should be sent to:- Agility Fairs & Events P. O Box 2758, Building No.2126, Road No. 1734, Area No. 117 Asry Dry Dock high way Hidd Town - Kingdom of Bahrain Ctc: Mr. Anil Thomas Tel: ; Fax: For: IFOC 2018, Bahrain Name of Exhibitor: Stand Number: 1.9 HAND-CARRY SHIPMENTS Overseas exhibitors are not encouraged to hand-carry exhibits which will be subject to customs clearance on arrival. In event the exhibits are stopped at airport on arrival, exhibitors are required to handover the shipment along with the Invoice and Packing list to Customs Authorities at airport against issuance of Custody Receipt. Thereafter, handover the original Custody Receipt along with copy of invoice and packing list to us urgently for customs clearance. In which case, please allow up to 2 working days for customs clearance with the Bahrain Customs prior to delivery to the booth. All charges for this urgent clearance shall be for account of the exhibitors RESTRICTED CARGO Import of food items, live plants/flowers, tiles/ marbles, alcohol, wireless/radio/defense, telecommunication equipment and radioactive materials of hazardous in nature are subject to prior approval of the respective authorities. Thus, do not ship these goods into Bahrain without our prior confirmation of approval from the authorities. In order to arrange for these importations, we suggest you send us information of such materials at least 45 days prior to dispatch of shipment from origin. Any fee arising from such application shall be additional for account of the exhibitor plus a processing fee of US$ for our agency fees. Ensure that no labor, capital, parts or raw materials of Israeli origin have been used in the printing, publishing or manufacture of the goods and none are part or parent companies of firms included on the Israeli Boycott Blacklist 5 th March 2018 Page 4

7 1.11 INSURANCE We would like to advise that it is the responsibility of each exhibitor to arrange Marine (Transport) Insurance covering transport to the exhibition, during the exhibition, and the return of the exhibits to domicile, including the period the exhibits are handled by Agility-Fairs & Events, and also ensure that Transport Insurance in arranged for exhibits sold locally. Our tariff is computed on the basis of volume and weight and has no correlation with the value of exhibits, it follows that the cost of insurance cover is not included in our charges. Upon written instructions, Agility - Fairs & Events can offer the exhibitor insurance coverage at competitive premiums RE-EXPORT / PERMANENT IMPORTS At the end of the show, all exhibits must be re-exported out of the country. Freight and other related charges will be on account of the exhibitor. Agility s representatives will be on-site during the show dates to help exhibitors with the re-export, disposal or giveaways. In the event the exhibitors would like to leave the exhibition goods in Bahrain for disposal or giveaways, the permanent import is subject to Bahrain Customs approval and once it has been agreed, the exhibitors or the buyers are required to pay all duties and taxes including the formality to convert the temporary import to permanent import. If the import duties and taxes are not paid after the show dates, the exhibition goods will be transferred to a Customs Bonded Warehouse automatically and exhibitors or buyers will have to pay for the additional transfer and storage prior to the release of the cargo at the customs bonded warehouse. Even if goods are to be disposed, duties and taxes are payable by the exhibitors and any additional disposal charges shall be additional for account of the exhibitors TERMS OF PAYMENT Inward : Upon uplift of goods, prior to delivery to stand. Outward : Upon presentation of invoice/prior to re-export from site All payments must be made without any deduction or deferment on account of any claim, counterclaim or offset. Personal or foreign cheques are not acceptable. Payment can be made by Bank Draft or Telegraphic Transfer to out account as follows. Remitting bank charges at origin and destination are to be borne by the exhibitor. A/C Name: Agility Bahrain BSC Closed Bank Name: Ahli United Bank Branch: 126, Government Avenue, P.O Box 5941, Manama Bahrain A/c No. : (USD) SWIFT CODE: AUBBBHBM IBAN: BH94AUBB th March 2018 Page 5

8 2.HANDLING TARIFF 2.1 SEAFREIGHT-INWARD HANDLING TARIFF (Applicable separately per handling for individual exhibits not exceeding 2,000 kg) From free arrival at Bahrain Seaport to exhibition stand inclusive of removal and temporary storage of empty packing cases (where applicable) at site. US$ per CBM or 1,000 kgs whichever is BASIC LCL higher per consignment per exhibitor Minimum US$ per shipment per exhibitor FCL Customs Examination Fee Consignment service fee Certificate of Origin fee Temporary Import Bond fee 20 DC US$ per 20 container (20 CBM) 40 DC US$ per 40 Standard Container (40 CBM) 40 HC US$ per 40 HC container (50 CBM) US$ per consignment per exhibitor US$ per consignment per exhibitor US$ per document per exhibitor 0.6 % of CIF value Minimum US$ per consignment per exhibitor 2.2 SEAFREIGHT-OUTWARD HANDLING TARIFF (Applicable separately per handling for individual exhibits not exceeding 2,000 kg) Include return of empty cases to exhibition stand, handling and transport to Bahrain Seaport. (Not applicable for 3rd party handovers) US$ per CBM or 1,000 kgs whichever is BASIC LCL higher per consignment per exhibitor Minimum US$ per shipment per exhibitor FCL Customs Examination Fee Consignment service fee Certificate of Origin Fine Fee Note 20 DC US$ per 20 container (20 CBM) 40 DC US$ per 40 Standard Container (40 CBM) 40 HC US$ per 40 HC container (50 CBM) US$ per consignment per exhibitor US$ per consignment per exhibitor US$ per document per exhibitor The above rates exclude unpacking, re-packing, stand dressing, assembly of display panels or machinery or decoration of any kind. If these special services are required, it will be subject to a mutual agreement with the exhibitor and additional charges will be levied. Container detention, Port storage, Trailer detention, other official charges if any due to late receipt of documents will be additional. 5 th March 2018 Page 6

9 Crane required for grounding containers at site, then charges for the same will be US$ per operation. 2.3 AIRFREIGHT-INWARD HANDLING TARIFF (Applicable separately per handling for individual exhibits not exceeding 2,000 kg) From arrival at Bahrain International Airport to exhibition stand inclusive of removal and temporary storage of empty packing cases (where applicable) at site excluding unpacking and repacking. US$ 1.10 per chargeable weight per exhibitor Basics charges (Actual or volumetric weight, whichever is greater). Minimum charge Customs Examination Fee Consignment service fee Delivery Order fee Certificate of origin fee Temporary Import Bond fee (applicable for inbound only) 2.4 AIRFREIGHT-OUTWARD HANDLING TARIFF US$ per consignment (HAWB) per exhibitor. US$ per consignment per exhibitor US$ per consignment per exhibitor US$ per HAWB/MAWB per exhibitor (applicable if not consigned to Agility Logistics) US$ per document per exhibitor 0.60 % of CIF value Minimum US$ per consignment per exhibitor Include return of empty cases to exhibition stand, handling and transport to Bahrain International Airport. (Not applicable for 3 rd party handovers) US$ 1.10 per chargeable weight per exhibitor Basics charges (Actual or volumetric weight, whichever is greater). Minimum charge Customs Examination Fee Consignment service fee Delivery Order fee Certificate of origin fee Note US$ per consignment (HAWB) per exhibitor. US$ per consignment per exhibitor US$ per consignment per exhibitor US$ per HAWB/MAWB per exhibitor (applicable if not consigned to Agility Logistics) US$ per document per exhibitor The above service excludes unpacking, re-packing, stand dressing, assembly of display panels or machinery or decoration of any kind. If these special services are required, it will be subject to a mutual agreement with the exhibitor and additional charges will be levied. Airport storage charges and other official charges if incurred due to late receipt of documents will be additional. Above are applicable up to maximum 6 exhibitors per MAWB with separate set of documents. If more, then USD per exhibitor/document will be additional. 5 th March 2018 Page 7

10 2.5 ROAD FREIGHT- INWARD HANDLING TARIFF (Applicable separately per handling for individual exhibits not exceeding 2,000 kg) From customs clearance at Bahrain border to exhibition stand inclusive of removal and temporary storage of empty packing cases (where applicable) at site. Customs clearance US$ per document per exhibitor Consignment service charge Customs Inspection charges Certificate of origin Off-loading charges Temporary Import Bond fee (applicable for inbound only) Per Hour Pick-up Trailer Customs escort fee from Bahrain border to site, if any Collection, storage and return of empty cases US$ per consignment per exhibitor US$ per consignment per exhibitor US$ per document per exhibitor US$ per order Minimum US$ per order Minimum US$ per order Minimum 2 Hours 0.60 % of CIF value Minimum US$ per consignment per exhibitor US$ per shipment US$ per cbm 2.6 ROAD FREIGHT- OUTWARD HANDLING TARIFF Include return of empty cases to exhibition stand, handling and transport to Bahrain border. (Not applicable for 3 rd party handovers) Customs clearance US$ per document per exhibitor Consignment service charge Customs Inspection charges Certificate of origin Off-loading charges Per Hour Pick-up Trailer Customs escort fee from Bahrain border to site, if any Collection, storage and return of empty cases US$ per consignment per exhibitor US$ per consignment per exhibitor US$ per document per exhibitor US$ per order Minimum US$ per order Minimum US$ per order Minimum 2 Hours US$ per shipment US$ per cbm 5 th March 2018 Page 8

11 Note The above rates exclude transportation, unpacking, re-packing, stand dressing, assembly of display panels or machinery or decoration of any kind. If these special services are required, it will be subject to a mutual agreement with the exhibitor and additional charges will be levied. All third party charges not listed above will be charged at cost. If shipment arrived earlier at border customs and guided/transported to port and then to the exhibition site, then LCL Seafreight handling charges will be applicable. 2.7 COURIER SHIPMENTS From arrival at Bahrain International Airport up to delivery to exhibition stand, excluding the censorship fee levied by the Board of Film Censors. Clearance charges if arrived at US$ customs duty (if any) Exhibition Hall Clearance and delivery charges if arrived at Airport As per airfreight tariff 2.8 FILMS & VIDEO TAPES From arrival Bahrain International Airport to exhibition site excluding censorship fee levied by the Board of Film Censors. Handling rate Minimum charge US$ per piece US$ per consignment per exhibitor 2.9 HAND CARRY EXHIBITS From arrival airport to delivered booth including all urgent processing of customs formality and clearance. Consignment service charge Clearance and delivery charges US$ per consignment per exhibitor As per airfreight tariff In the absence of original legalized Certificate of Origin, US$ per document will be applicable as customs ( non- refundable). At the end of show closing, the re-export formality at site is: Re-export Clearance US$ per consignment per exhibitor Thereafter, exhibitor can hand carry the exhibits on return to the airport of departure. 5 th March 2018 Page 9

12 2.10 RENTAL OF FORK-LIFT Rental of forklift is available for set-up of exhibits if required. The rental rate is: 2,000 kg forklift US$ per hour Minimum charge Per day 2 hours per order US$ per 8 hours 2.11 MANPOWER Labour is provided for unpacking and positioning of exhibition goods in our handling rates. However, if exhibitor would like to hire additional labour for stand dressing, etc, the manpower rate shall be as follows: Saturday to Thursday Minimum per order Friday & Public Holiday Minimum per order US$ per man per hour 2 hours per order US$ per man per hour 2 hours per order 2.12 HEAVY-LIFT SURCHARGES Our tariff for seafreight and airfreight consignments is applicable for exhibits not exceeding 2,000 kg per package. Exhibits in excess of 2,000 kg per package & for units in excess of 2.0x2.0x1.5 meters will be subject to a heavy-lift surcharge as follows applicable separately for inward and outward movements: Up to 5 Ton capacity US$ per minimum 4 hours order 7 Ton capacity US$ per minimum 4 hours order 10 Ton capacity US$ per minimum 4 hours order Exhibits exceeding 8,000 kg per package will be subjected to an individual quotation when the dimensions and weights are provided. Please contact us for further information IMPORT LICENSE Exhibits subject to certain Ministry Import Licenses shall be subject to an application processing fee of US$ per consignment per exhibitor (HAWB or HB/L). Any additional charges levied by the Ministry will be additional for account of the exhibitor. 5 th March 2018 Page 10

13 2.14 PERMANENT IMPORT Exhibition goods imported on temporary import may be converted to permanent import subject to Dubai customs approval and payment of relevant duties and taxes thereafter. In addition, there will be conversion of temporary import to permanent import agency processing fee at: Temporary Import to Permanent Import processing fee US$ per consignment per buyer This fee shall be applicable for exhibition goods which are not re-exported but are required for disposal and destruction. The exhibitor will also be required to pay for whatever duties and taxes for goods for disposal/to be destructed and destruction charges as applicable TRANSFER TO BONDED WAREHOUSE In the event that permanent import and duties and taxes re not approved, the exhibition goods will be transferred from exhibition venue to a Customs Bonded Warehouse at the following rate: Transfer from Venue to Customs Bonded Warehouse Minimum Charge US$ per CBM or 1,000 kilos whichever is greater US$ per consignment per exhibitor or buyer NOTES TO TARIFF All rates are quoted in U.S. Dollars. Our tariff are based on work hours (with one hour lunch break) as defined as: Saturday Thursday - 08:00 to 17: 00 hours In the event of overtime, overtime surcharges shall apply. Cargo arriving after our deadline shall be subject to 30% late arrival surcharge of handling tariff. Storage charges, Trailer detention charges, other official charges etc., if applicable at site, then the same will be additional. For additional services not listed above, an individual quotation will be given upon receipt of your requirements. Consolidation is not permitted if shipment to be customs cleared on temporary basis. For valuable cargo, serial number, tag number, art number with pictures must be provided and should be mentioned on all shipping documents. This Tariff is not applicable for valuable cargo. Individual quotations will be given on case to case basis. 5 th March 2018 Page 11

14 Amendment / surrender charges for AWB or MB/L if any will be charged additionally at cost + 10% outlay fee. Container detention or Port demurrage or Trailer detention if any, will be additional. Special handling / services / transportation if required, then the charges for the same will be additional based on the scope of work. Please advise us the details of such early arrival shipments prior to the dispatch from origin. Non-Delivery of goods to stand to be reported before opening of the show to the site office or Agility representative. Non delivery could possibly be due to (and not limited to) instances such as: Delay due to incorrect documents Delay in customs approval No pre-alert / documents For customs duty /incorrect documents, 10% will be additional to the cost. Failure to notify in due time, Agility / Airlink, their partners/sub-contractors shall not be held responsible for the same. At the Close of the Event: It is imperative that every exhibitor has completed and signed the Return Shipping Instruction Form before they leave the exhibition. Agility / Airlink and their partners/subcontractors will not be held responsible for any loss of shipment or damage incurred due to an exhibitor not completing or signing the form correctly. If the exhibitor needs to change the number of packages returning and has failed to provide Agility / Airlink with the revised instructions, Agility / Airlink will not be held responsible for any such discrepancies in the piece count. If for some reason the exhibitor has not been able to meet with our representative, and the exhibitors have a return shipment requirement, they should either visit our site office or contact Agility / Airlink representative at the earliest opportunity to complete their disposal instructions. Alternately, please contact Mr. Anil Thomas on / If the exhibitor has sold their exhibits to a 3 rd party during the event, it is the sole responsibility of the Exhibitor thereafter and Agility and their partners/sub-contractors will not accept responsibility for any loss or damage after this time unless otherwise specified in writing. The exhibitor must be present to oversee the collection of all Exhibits. A complete return instructions needs to be provided by the agent or exhibitor to Agility / Airlink prior to the show closing so that a direct handover to Airline / Shipping line can be arranged. Failure to provide the Return Instructions within the time frame will result in transfer of consignment to Agility warehouse and any such movements will be subject to additional handling and transport charges will be billed on a case to case basis 5 th March 2018 Page 12

15 IMPORTANT All business is only transacted in accordance with our Standard Trading Conditions, copy is available upon request. Use of Agility Fairs & Events Bahrain s services or Airlink International UAE be it partly or in full and any requirement for additional services at any time before, during or after the exhibition express orally and/or in writing. For additional information or clarification, please contact us at: AGILITY FAIRS & EVENTS Airlink International UAE Post Box P O Box Dubai, United Arab Emirates Dubai, United Arab Emirates Contact: Mr. Abuturab Kuvawala Contact: Mr. Jihad Khoury Tel: Tel: Akuvawala@agility.com J.Khoury@airlink.ae AGILITY FAIRS & EVENTS A division of Agility Bahrain Bsc Closed P. O. Box 2758, Manama Kingdom of Bahrain Tel: / Fax: Mobile: / Contact: Mr. Hewa Prabhath / Mr. Anil Thomas hprabhath@agility.com / anthomas@agility.com 5 th March 2018 Page 13

16 (SHIPPER S ORIGINAL LETTER-HEAD) COMBINED COMMERCIAL INVOICE & PACKING LIST CONSIGNEE: Agility Fairs & Events P. O. Box 2758 Manama, Bahrain Tel: (973) Fax: (973) For: IFOC 2018, BAHRAIN STAND NO. HALL NO. TEL. FAX : REMARKS - * PLEASE TICK WHERE APPLICABLE A : RE-EXPORT B : DISPOSED OFF / CONSUMED C : GIVEN AWAY / SOLD DIMENSIONS CASE L x B x H VOLUME WEIGHT (KG) DESCRIPTION OF GOODS ENGRAVED INTERNATIONAL C&F VALUE (US$) REMARKS (IN ENGLISH) SERIAL NUMBER HARMONIZED QUANTITY NO. (cm) (M 3 ) NETT GROSS UNIT VALUE TOTAL VALUE A B C CODE Total number of cases : Total weight : kgs Total volume : CBM TOTAL C&F VALUE US$ The invoiced goods are of origin and are intended for display only at the (To be completed by exhibitor) exhibition site. We declare that the information given above is true and correct and represent fair market value for the items described herein. Signed for and on behalf of Above are for (temporary / permanent) import into IFOC Bahrain 2018 and will be re-exported after the exhibition. Date Country Company seal: Page of Name in Block Letters Authorized Signatory 17