End-to-end digitalization for passengers, baggage and cargo siemens.com/logistics

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1 Digital Airport End-to-end digitalization for passengers, baggage and cargo siemens.com/logistics

2 Digitalization as a key factor: Experts are certain: the aviation industry is poised to undergo fundamental changes in the coming years. Today, countless complex process steps are needed to get aircraft with passengers, baggage and cargo airborne and to their intended destinations. Many different stakeholders are involved, from the airlines themselves to the airport operating companies, baggage handling system operators and ground handlers to the various administrative authorities concerned. The aviation industry is characterized by a broad number of different systems, regulations and standards. What s more, creation of value in the aviation industry is subject to rapid change. Transporting passengers and cargo alone is often not enough to sustain a profitable business. This is why airports and airlines are working to tap into new business segments by adding innovative services for passengers. Conventional boundaries between travel, shopping, leisure and adventure are blurring and melting away. Passengers are literally walking right through required procedures such as security and immigration checks, eliminating waiting times. Airport stays are to become unique experiences for passengers. To drive these changes, the International Air Transport Association (IATA) and the Airports Council International (ACI) have joined forces to launch the New Experience in Travel and Technologies (NEXTT) initiative. Passenger convenience The industry insiders of IATA NEXTT are convinced: digitalization is a key enabler in bringing about comprehensive, end-to-end passenger convenience and simplifying the complex process landscape. The Internet of Things (IoT) enables consistent tracking of cargo and assets. Growing volumes of data are being distributed and processed along the supply chain: in digital twins of systems, by means of big data analytics, artificial intelligence (AI), and machine learning. This enables operators to make better decisions and minimize risks. Malfunctions, faults and outages in installations, systems or processes are identified and eliminated before passengers even notice. 40 billion terabyte of data will be created annually in just a few years 50 billion connected devices will exist that s twice as many as today 2

3 The airport of tomorrow Customer benefits: Siemens as a digitalization partner Profound IT know-how: Siemens is one of the global market leaders in automation and digitalization, and possesses comprehensive expertise in the logistics industry. With our decades of experience and profound IT know-how, we support the aviation industry in its digital transformation. Understanding customer processes: Our customers include 16 of the top 20 passenger airports around the globe which, altogether, host over 1.1 billion air travelers per year. In the airfreight industry, we serve six of the world s top 10 cargo airports which, all told, handle 18 million metric tons of cargo annually. Moreover, a vast number of regional airports also rank among our longstanding satisfied customers. Cloud expertise: Siemens networks people, machinery, systems and installations via the Internet of Things (IoT). Siemens key technology is its open, cloud-based IoT operating system MindSphere. Our modular platforms LogX4 and AX4 run on MindSphere, and are specially designed for digitalizing logistics processes comprehensively, from end to end. Innovation and collaboration: When we develop new applications, customer needs and requirements are always front and center. Our innovation process supports active collaboration from an idea s inception and testing under real operating conditions right through to the finished product. Added value: Siemens supports customer efforts to optimize costs, improve profitability and strengthen their competitive edge. Airports and airlines benefit from the significant extra we offer in terms of efficiency, transparency and planability. 3

4 Powerful partnership: The We envision and drive digitalization of all passenger, baggage and cargo processes from end to end. Our portfolio comprises proven software solutions ready for immediate application. They range from Planning, Prediction & Control (PPC) and Analytical Resource Planning and Control via situational awareness dashboards to predictive maintenance. We also offer our customers the option of working together with us to jointly develop innovative applications for their use. The key technology for all applications is MindSphere, Siemens open, cloud-based operating system for the IoT. With MindSphere, Siemens serves its customers in industry as well as railway operators, airports and airlines. The system s openness makes it possible for any user to integrate and further develop their own applications. Our modular platforms LogX4 and AX4 run on MindSphere, and are specially designed for digitalizing logistics processes comprehensively, from end to end. Siemens is the first company in the world to establish 20 centers for digital customer solutions. The MindSphere Application Center (MAC) for airports is located in Dubai and operated by Siemens Postal, Parcel & Airport Logistics. The Dubai-based MAC benefits from SPPAL s longstanding regional know-how and comprehensive industry expertise. In the MAC, software developers, data specialists and engineers are working together with customers to jointly develop digital innovations aimed, for example, at enhancing data analysis and machine learning. Whether on-premises or cloud-based: The digital solutions from Siemens enable customers to benefit from a substantial increase in efficiency, transparency and planability, for example in terms of resources. We thereby support airports and airlines to optimize their costs and increase productivity, and thus further improve their profitability and competitive strength. The aviation industry and Siemens a powerful partnership in innovation for the digital future. 4

5 aviation industry and Siemens Agile and collaborative: Our innovation process When Siemens develops new applications, the needs and requirements of airports and airlines are always front and center. Gone are the days when solutions were devised behind closed doors and presented to customers after a long development period. The secret to success in the digital transformation is: Fail fast to innovate faster. With an agile, collaborative approach, we work with our customers to develop and test our solutions in real-life operation, quickly identifying possible weaknesses and continuously developing the applications in close partnership with them. Moreover, Siemens is constantly exchanging ideas and information with experts at universities, technical institutes and business startups. 5

6 Use cases: Cyber security: A pillar of digitalization At airports, security is paramount. This is why Siemens develops sophisticated solutions for protecting against cybercrime. They range from software packages for the most up-to-date, state-of-the-art security and authentication processes to monitoring solutions that identify and report cyber attacks virtually in real time, enabling the most rapid response possible with targeted countermeasures. Moreover, we engage third-party security experts to track down potential security risks, and then promptly work to eliminate possible weak points. 6

7 Projects and references Predictive maintenance via the cloud: Heathrow Airport (London, UK) Baggage handling system availability optimized by a new condition-based maintenance concept Bluetooth sensors monitor key parameters such as acoustics at regular intervals Data analyzed through Siemens cloud-based MindSphere platform and visualized with SPPAL dashboard solution Reliable, punctual delivery of baggage for greater passenger convenience End-to-end digitalization of cargo processes: dnata Cargo (Dubai, UAE) Landside covered with the cloud-based software platform AX4 Automation inside the terminal upgraded with Cargo Compact software to monitor and control the huge cargo handling system Significantly increased transparency and seamless, IT-based cooperation with freight forwarders, agents and airlines Innovation through collaboration: Munich Airport (Germany) Cooperation between Siemens, as a global market leader in industrial automation and digitalization, and the sole five-star airport in Europe Premium innovation partner of Munich Airport s company LabCampus for further enhancing passenger convenience and strengthening the competitiveness of airports Focal areas of development work include intelligent management of passenger flows, seamless tracking of baggage in accordance with IATA Resolution 753, autonomous transport vehicles and predictive maintenance Ongoing testing under real operating conditions Maximum convenience for over 72 million passengers per year: Incheon International Airport (Seoul, South Korea) Latest conveyor and sorting technology combined with innovative software High-performance software applications from Siemens facilitate intelligent process control throughout the entire baggage handling system; these include a programmable logic controller (PLC) as well as a Supervisory Control And Data Acquisition (SCADA) system for computer-based monitoring and control of all technical processes Peak throughput of almost 20,000 pieces of baggage per hour Long-term service agreement with Siemens covering maintenance and repair of the IT and PLC systems Services for one of the world s largest cargo terminals: Cathay Pacific (Hong Kong, China) Cargo Compact software to monitor and control the huge cargo handling system consisting of more than 6,600 storage spaces for ULDs, pallets and loose freight Highest operational standards throughout one of the world s largest cargo terminals, which covers a floor area of approximately 240,000 square meters Service agreement with Cathay Pacific based on jointly defined key performance indicators (KPIs) Software system remotely monitored and serviced to ensure smooth and efficient operations 7

8 Published by Siemens Postal, Parcel & Airport Logistics GmbH Lilienthalstrasse 16/ Constance Germany Copyright: Siemens Postal, Parcel & Airport Logistics GmbH 2018 Siemens disclaims any liability for any information as contained in this document or any other media such as brochures, advertisements, catalogues or as is otherwise brought to your attention, whether originated by Siemens or any other third party. Siemens reserves all rights with respect to the content of this document, which shall not be reproduced, copied, modified or disclosed in total or parts thereof to any other party without Siemens prior written consent. FB-EN AP-VT