Revision: 8 Replaces: 08/06/08 Effective: 12/10/08 UNCONTROLLED COPY: NO REVISION NOTICE 1. Purpose

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1 SOP No. FL CUSTODY 110 Page 1 of Purpose To provide written standard procedures for sample receipt, handling, storage and tracking in the Bureau of Food Laboratories, Division of Food Safety, Florida Department of Agriculture and Consumer Services. 2. Scope This Standard Operating Procedure (SOP) will be used in the Bureau of Food Laboratories, Division of Food Safety, Florida Department of Agriculture and Consumer Services. 3. Outline of Procedures 6.1 SAFETY PRECAUTIONS 6.2 Sample Rejection Criteria 6.3 Responsibilities 6.4 Definitions 6.5 General Requirements and System Overview 6.6 Chain-of-Custody Records 6.7 Sample Receipt 6.8 Priority Samples 6.9 Sample Log-in 6.10 Sample Storage 6.11 Sample Dispensation/Retention 6.12 Sample Custody Equipment Monitoring 4. References a. MDP-LABOP-02, Sample Receipt and Elution Procedure. FL Materials and Apparatus, Media and Reagents, Associated Documents 5.1 Materials and Apparatus a. PCS Falcon Portable Data Terminal (PDT) b. Temperature probes c. Thermometers d. Storage areas: room temperature storage, refrigerators and freezers

2 SOP No. FL CUSTODY 110 Page 2 of 17 e. Chem-LMS Laboratory Information Management System (LIMS) f. e-sample - Sample Tracking and Inventory Control software application, (Sage Systems Technology, Inc., Melbourne, FL) 5.2 Media and Reagents not applicable 5.3 Associated Documents a. Division of Food Safety, Health, Safety and Security Manual (HSSM). b. Division of Food Safety, Chemical and Biological Hygiene Plan (contained in the HSSM). c. DL ADMIN 014, Customer Services and Complaints. d. DL CUSTODY 015, Screening Packages for Radioactivity. e. DL ADMIN 033, Receipt, Handling, and Analysis of Samples Perceived as a Threat. f. FL CUSTODY 130, Chain-of-Custody and Sample Tracking Using e-sample. g. FL LABOP 601, General Instruction for Analysis of USDA Microbiological Data Program (MDP) Samples. h. FL SAFETY 620, Shipping and Receiving Select and Biological Agents. i. FL WKINS 114, Logging Received Samples into LIMS. j. Radiation Monitoring Log, worksheet DL k. Sample Condition and Routing Form, FL l. Sample Container/Closure Worksheet, FL m. Sample Receiving Non Conformance Log, FL n. Receipt, Log-In and Custody Checklist for Domestic Security Samples or Samples Tested Using Counterterrorism Methods (i.e. PT samples, law enforcement samples, etc.), worksheet FL (referred to below as Domestic Security Sample Checklist). o. APHIS/CDC Form 2, Request to Transfer Select Agents and Toxins, accessed 12/08/ Specific Procedures 6.1 Safety Precautions a. General precautions as discussed in the Division of Food Safety, Health, Safety and Security Manual and Chemical and Biological Hygiene Plan. b. Radiological screening of all samples is performed according to procedure DL CUSTODY 015, Screening Packages for Radioactivity. After all samples have been screened, the screening is recorded on worksheet DL-04015, Radiation Monitoring Log, with a statement such as all samples screened or all samples negative.

3 SOP No. FL CUSTODY 110 Page 3 of 17 c. Samples that may, or are known to, contain Perceived Threat Material (PTM) are handled according to DL ADMIN 033, Receipt, Handling, and Analysis of Samples Perceived as a Threat. 6.2 Sample Rejection Criteria a. Samples that fail criteria or are considered unacceptable for testing are fully recorded, logged into laboratory systems and stored appropriately by the sample custodian. Recording of sample problems is performed electronically using e- Sample and/or using worksheet FL-04075, Sample Receiving Non Conformance Log, and the record (i.e. an e-sample Problem Sample report or worksheet FL-04075) is forwarded for supervisory review and communication with the customer. b. When or if a sample appears to be unacceptable, may have been compromised, or if the customer testing requirements are unclear or not known (e.g. Consumer Complaint samples) it shall be brought to the attention of the section supervisor and the Quality Manager (QM) or the Bureau Chief (or other designee) to decide if testing is appropriate and to notify the customer. c. The customer shall be informed of unacceptable samples, samples that may have been compromised, and samples for which testing requirements need clarification, and the samples held for disposition until the customer has had opportunity to respond to the notification, per DL ADMIN 014, Customer Services and Complaints. The section supervisor or the QM records pertinent discussions with the customer (e.g. by , on an e-sample Problem Sample report or on worksheet FL-04075). If communication of the problem or issue is made using the e-sample Problem Sample report or worksheet FL , then the report is stamped to record customer receipt of the report and whether the customer desired additional discussion. Records of the communication/discussion with the customer are maintained by the QM and or section supervisors. Dispensation of the sample is the responsibility of the appropriate section. d. Samples received for microbiological analyses should be received at a temperature 10.0 o C. Samples that fail this requirement are recorded as problem samples, and the samples are also reported to Microbiology section staff using the e-sample Problem Sample report or on worksheet FL e. Vended water and ice samples must be received in the laboratory such that sample analysis can be initiated within 30 hours of sample collection. See also 6.7.c.

4 SOP No. FL CUSTODY 110 Page 4 of 17 f. Ground beef samples for percent fat analysis must be received frozen. g. Ground beef samples submitted for routine microbiological analyses must bear an official U.S.D.A. seal indicating the establishment number and be at least one pound in weight. h. Fish submitted for histamine/decomposition analysis must be received frozen. i. The quality of samples submitted for the U.S.D.A. Microbiological Data Program (MDP) shall be evaluated according to FL LABOP 601, General Instruction for Analysis of MDP Samples and/or MDP-LABOP Responsibilities a. The Bureau Chief is responsible for ensuring adequate resources for performance of this procedure. b. The QM is responsible for maintaining records of customer notifications and discussions and for ensuring that the sample custody function is performed according to this procedure. c. Section supervisors are responsible for: 1. ensuring that staff maintain sample chain-of-custody by compliance with this procedure 2. communicating problems, questions and issues regarding samples and testing requirements to customers; recording discussions of such with customers; and maintaining records of discussions. d. The Responsible Official/Alternate Responsible Official is responsible for ensuring compliance with requirements of the Select Agent program e. The Sample Custodian is responsible for: 1. prompt receipt, log-in, routing and storage of samples 2. prompt notification of priority samples and samples that appear to be or might be unacceptable 3. initiating and/or maintaining chain-of-custody for samples 4. sample disposal 5. monitoring temperatures of sample custody storage during normal business hours 6. radiation survey meter calibration, maintenance and operation f. Analysts are responsible for:

5 SOP No. FL CUSTODY 110 Page 5 of maintaining sample chain-of-custody by compliance with this procedure. 2. monitoring temperatures of sample custody storage when they are accessed outside of normal business hours (e.g. on the weekend). 6.4 Definitions a. Custody 1. Custody is the act of guarding samples, including the procedures and mechanisms that shall ensure the identity of, and preserve the physical integrity of, samples and portions of samples. 2. Laboratory sample custody begins with the receipt of a sample in the laboratory and ends with its final disposal. 3. Laboratory sample custody includes ensuring the preservation of the sample, by storage, to prevent unauthorized or unrecorded movements or handling. b. Chain-of-custody 1. The record of sample handling while in the laboratory. 2. This record shall allow traceability and reconstruction of movement of each sample (or portion of sample) through the laboratory. 6.5 General Requirements and System Overview a. Laboratory sample custody shall be maintained from the time the sample enters the laboratory until it is disposed. 1. During normal operating hours, samples and sample extracts shall be in the possession of staff or in identified storage locations. 2. Outside of normal operating hours, samples shall be stored in locked refrigerators, freezers or room temperature storage. 3. Samples and specimens containing Select Agents will be retained in the Biosafety Level-3 laboratory. b. The Sample Custodian, or back-up, has primary responsibility for sample custody upon receipt in the laboratory and while samples are stored in the custody area. Laboratory personnel assume responsibility for sample custody when a sample is transferred them. All laboratory staff are responsible for performing their duties in a manner that: 1. preserves and protects the identity and integrity of samples and portions of samples. 2. ensures the chain-of-custody. c. The Responsible Official is responsible for ensuring Select Biological Agents that are destroyed, or transferred to or received from other laboratories are handled according to FL SAFETY 620, Shipping and Receiving Select and Biological Agents.

6 SOP No. FL CUSTODY 110 Page 6 of 17 d. Two computer systems are used to maintain records of custody and other sample data: e-sample, an electronic Chain-of-Custody system, and Chem- LMS, the Food Laboratory s LIMS. e. Upon receipt, each sample is assigned a unique Food Laboratory sample number. The same number is used to identify samples in both Chem-LMS and e-sample. f. Additional instruction for sample receipt, storage and disposal are provided in FL LABOP 601, General Instruction for Analysis of MDP Samples, and worksheet FL-05136, Domestic Security Sample Checklist. 6.6 Chain-of-Custody Records a. The record of receipt, processing, movement and disposal of samples is maintained using the software application e-sample according to procedure FL CUSTODY 130. b. If a sample is first received at some location other than the Food Laboratory (i.e., the mail room) and then transferred to the Food Laboratory, then that transfer will be recorded using worksheet FL Routine check samples are exempt from this requirement. Check samples received in conjunction with domestic security preparedness activities are not. c. Chain-of-custody for samples NOT opened by the Sample Custodian (e.g. domestic security samples) is recorded using worksheets FL-03006, Sample Condition and Routing, and FL-05136, Domestic Security Sample Checklist. d. Additional requirements for Select Agents are satisfied according to procedure DL ADMIN 033, Receipt, Handling, and Analysis of Samples Perceived as a Threat, and FL SAFETY 620, Shipping and Receiving Select and Biological Agents. 6.7 Sample Receipt a. Samples are usually shipped to the laboratory by mail, overnight courier and inspector delivery. Samples shall be processed shortly after receipt to protect sample integrity (i.e. temperature/storage requirements), to ensure prompt evaluation of samples, and to ensure that custody requirements are fulfilled. b. Samples other than suspected terrorism/domestic security and MDP samples that are received by direct delivery to the laboratory shall be placed in the sample receiving area for handling by the Sample Custodian. See DL ADMIN

7 SOP No. FL CUSTODY 110 Page 7 of , Receipt, Handling, and Analysis of Samples Perceived as a Threat, and worksheet FL-05136, Domestic Security Sample Checklist, for handling and documentation of suspected terrorism samples. c. MDP samples are received by MDP program staff according to procedure FL LABOP 601, General Instruction for Analysis of MDP Samples. d. In the event of a natural disaster (i.e. a hurricane) or other emergency situation, arrangements for receiving and storing samples after-hours will be made on a case by case basis. e. Upon receipt, the Sample Custodian will open the outside shipping container and make sure that submittal paperwork is included for each sample, that the inspector s sample custody seal is intact, and also to observe the sample receipt condition. Any conditions that could compromise the sample or sample chainof-custody shall be recorded in e-sample or using worksheet FL , Sample Receiving Non Conformance Log, and on worksheet FL-03008, Sample Container/Closure Worksheet. Examples of such conditions are: 1. leaking containers 2. broken seals 3. packages not intact 4. perishable samples not received frozen or refrigerated 5. decomposed samples 6. samples sitting in water (or otherwise potentially contaminated during shipment) f. A written report or test request should accompany each sample submitted for analysis. The report/request should, at a minimum, identify the sample, the submitter with contact information, and the test(s) requested. Samples submitted by the Bureau of Food and Meat Inspections should include an inspector s collection report. If the appropriate paperwork is not submitted, the sample custodian shall record the incident in e-sample or on worksheet FL and: 1. If the sample is from the Bureau of Food and Meat Inspections: a) Access the Bureau of Food and Meat Inspections database and print a report. (Contact the Food Laboratory Information Technology staff if assistance is necessary.) b) If necessary, request a report from the Bureau of Food and Meat Inspections. c) Notify the appropriate section supervisor(s) of the sample if sample

8 SOP No. FL CUSTODY 110 Page 8 of 17 processing will be delayed. 2. If the sample is from some other source: a) Contact the submitting party/organization to obtain the documentation. b) Notify the appropriate section supervisor of the sample and the potential delay in processing. c) Notify the QM. g. Temperature Measurement 1. The Sample Custodian shall measure the temperature of samples shipped refrigerated using a probe or thermometer that measures the temperature in a temperature control tube (TCT) shipped with the samples or at the surface of the sample. 2. The temperature of samples shipped frozen shall be recorded as If a sample is shipped at ambient temperature, then the temperature recorded shall be the ambient room temperature in the custody area. 6.8 Priority Samples a. The Sample Custodian shall examine the submittal paperwork for a notation of the sample status, i.e., routine, priority, stop-sale, follow-up, consumer complaint. Notification that samples should be assigned priority status may be communicated verbally or via by a supervisor (e.g., a section supervisor, the Bureau Chief, etc.). If a sample is other than routine, it shall be assigned priority status according to the provisions below. The paperwork for priority samples shall be flagged and stamped to distinguish it from other routine work. b. Stop Sale 1. The paperwork will be flagged, and the relevant section supervisor shall be notified when samples are received under a Stop Sale action. 2. Analysis of these samples shall be expedited to the extent possible. c. Vended water samples 1. If vended water or ice samples are received after 1:00 P.M. on the day after collection or if there is any doubt that they can be processed and forwarded for analysis prior to 1:00 P.M., a microbiology section supervisor will be notified immediately and processing of the samples will be expedited.

9 SOP No. FL CUSTODY 110 Page 9 of Samples may be forwarded immediately to the microbiology section prior to processing by the sample custodian so long as chain-of-custody is preserved and adequately recorded by an alternative, suitable means. d. Follow-up Samples 1. Follow-up samples shall be stamped, Follow-up and the report flagged. e. Consumer Complaints 1. Upon receipt of an official consumer complaint sample, the Sample Custodian or section supervisor will obtain any additional relevant information from the Inspection Bureau s database; include this information with the inspector s report; stamp the report as a Consumer Complaint ; flag the sample; and forward the documentation to the QM. 2. The QM will review the inspector s report and route it to the appropriate section. If necessary, the QM or section supervisor will contact the inspection liaison regarding the desired and appropriate tests. 3. The supervisor will review the inspector s report and select the appropriate test(s). If the test(s) will be selected in the LIMS by someone other than the supervisor, the supervisor records the tests selected on the inspector s report. The supervisor records the review on the inspector s report, and the sample documentation is then forwarded for testing. f. Perceived Threat Materials (PTM)/Domestic Security Samples 1. No PTMs will be accepted by the Laboratory without prior approval of the Bureau Chief and/or Division Director. 2. PTM samples shall be processed according to procedures DL ADMIN 033, Receipt, Handling, and Analysis of Samples Perceived as a Threat, and using worksheet FL-05136, Domestic Security Sample Checklist. 3. No information concerning PTM samples or PTM results will be released to anyone without the permission of the Bureau Chief/Division Director. 4. Custody seals shall be carefully inspected, and the inspection fully recorded in e-sample (or using paper worksheet FL-03006, Sample Condition and Routing Form) and/or on worksheet FL-03008, Sample Container/Closure Worksheet. 6.8 Sample Log-in a. Samples should be logged in shortly after receipt.

10 SOP No. FL CUSTODY 110 Page 10 of 17 b. Samples should be first logged into e-sample. At that time, bar-code labels are generated and affixed to samples and documentation (per FL CUSTODY 130). c. Population of data fields in Chem-LMS is an automated procedure for samples submitted by the Bureau of Food and Meat Inspection. The data for samples submitted from other sources must be input manually. Work instruction FL WKINS 114, Logging Received Samples into LIMS, provides instruction for routine samples and worksheet FL-05136, Domestic Security Sample Checklist, provides instruction for domestic security samples. d. If an error occurs during automated population of data for samples submitted from the Bureau of Food and Meat Inspection, Food Laboratory IT staff will be contacted to resolve the problem. e. If sample data obtained electronically from the Bureau of Food and Meat Inspection database does not agree with that on the documentation submitted with the samples, the Sample Custodian will perform sufficient investigation to determine which data is correct. Significant discrepancies are recorded in e-sample or using worksheet FL 04075, Sample Receiving Non Conformance Log. f. The customer shall always be notified promptly if there is any question about the accuracy and completeness of documentation submitted with a sample. g. Sample documentation is forwarded to the appropriate section (based on testing requested on the inspector s report and/or the type of sample) after samples have been logged in. 6.9 Sample Storage a. All sample storage locations and laboratory staff are assigned unique identifiers in the e-sample system for custody purposes. Samples shall be properly assigned to a storage location or staff member at all times. b. All sample movements are recorded using e-sample. c. All samples must be stored under conditions that will preserve the sample, pending analysis, according to the following guidelines: 1. Samples for microbiological analysis: If transported and received frozen, store in the freezer. If transported and received refrigerated, store in the refrigerator. Store shelf stable items on the room temperature shelves (sample cages).

11 SOP No. FL CUSTODY 110 Page 11 of Store all meat, poultry, seafood and other products with a\short shelf-life (less than a few days) in the freezer. 3. Frozen fish received for decomposition analysis or species authentication shall be stored frozen. 4. Store all samples which are received frozen or partially frozen in the freezer. 5. Store other samples that are received refrigerated and have a relatively long shelf-life (such as cheeses, cured products, etc.) in the refrigerator. 6. Refrigerate bakery products and other room temperature stable items which have a short shelf life and are subject to mold and deterioration. 7. Items which are intended for long shelf life, such as sealed cans, jars, and packaged products normally sold at room temperature should be stored at room temperature. 8. If there is doubt as to how the sample must be stored, the Bureau Chief, QM, a section supervisor, or other personnel who are involved with the sample analysis should be consulted. 9. When samples arrive bundled (i.e. multiple samples shipped on one sample report), they are to be stored in a manner that ensures that they will remain together. (This can be accomplished by using containers large enough so that all of the items can be stored together, e.g. plastic Zip-Lock bags, and this will be done at the time of arrival by the Sample Custodian.) d. Custody Storage 1. The Sample Custodian controls access to the walk-in refrigerator and freezers and to the sample cages used for room temperature storage. These storage areas are to be unlocked during normal business hours but will remain locked at other times. 2. Room temperature storage of samples that require additional security is physically segregated from other room temperature samples, under a different lock and key. e. Sample Storage During Analysis 1. Staff members are responsible for knowing and satisfying handling and storage requirements of samples while they are in their possession. The integrity of samples shall be protected at all times. After taking portions for analysis, perishable samples must be securely packaged and placed in specified refrigerator or freezer in order to prevent spoilage prior to completion of all testing. Shelf stable samples must be tightly closed, resealed and securely stored in designated areas. 2. Samples must be stored appropriately, in a locked storage area, at the

12 SOP No. FL CUSTODY 110 Page 12 of 17 close of each business day. Samples shall be returned to the appropriate secure storage area (i.e. refrigerated, frozen or room temperature) upon completion of analyses. 3. PTM samples shall be stored according to procedure DL ADMIN 033, Receipt, Handling, and Analysis of Samples Perceived as a Threat Sample Dispensation/Retention a. The date of sample dispensation is the date on which the laboratory report was approved in Chem-LMS. The e-sample system collects this data from Chem- LMS for determination of disposal of samples. b. The Food Laboratories criteria for sample retention are: 1. Legal samples are retained until the date of sample dispensation. 2. Violative samples are retained for 60 days past the sample dispensation date. 3. Consumer complaint samples are retained for 60 days past the sample dispensation date. 4. Samples may be retained for longer periods of time at the discretion of a supervisor or as required by other agencies. 5. MDP samples are retained according to FL LABOP 601, General Instruction for Analysis of MDP Samples. 6. PTM/Domestic Security samples are retained according to worksheet FL , Domestic Security Sample Checklist. c. Sample disposal is performed according to FL CUSTODY 130, Chain-of- Custody and Sample Tracking Using e-sample. d. PTM may only be disposed according to worksheet FL-05136, Domestic Security Sample Checklist, after receiving appropriate approval Sample Custody Equipment Monitoring a. Temperature probes and Thermometers 1. The Sample Custodian is responsible for annual maintenance and calibration/verification of temperature probes used by the sample custody function. b. Radiation Survey meters 1. The Sample Custodian is responsible for annual calibration and baseline background and check source readings for all Food Laboratory radiation survey meters. 2. The Sample Custodian is responsible for daily (when used) background

13 SOP No. FL CUSTODY 110 Page 13 of 17 and check source readings for survey meters used in the custody area. c. Storage Areas 1. Temperature readings of the walk-in refrigerator and the walk-in freezer in the sample custody area are monitored continuously by the CheckPoint wireless temperature monitoring system. 2. Expected temperatures shall be 0-7 o C for the refrigerator and 15 C for the freezer. If a reading is outside its limit without an obvious cause, the area must be monitored every 15 minutes for a period of time sufficient to determine if a problem exists. (For example, the temperature in the freezer may rise temporarily while the refrigeration system is in a defrost cycle.) If a continued warming trend is observed or the unit fails to cool and stabilize within the expected temperature range, then the maintenance department shall be contacted and a section supervisor, the QM or Bureau Chief informed. 3. The Sample Custodian performs a verification of temperature uniformity and stability of the walk-in cooler and the walk-in freezer at least annually.

14 SOP No. FL CUSTODY 110 Page 14 of 17 Reviewed By: Brian K. Lane Quality Manager Date: Bureau of Food Laboratories 3125 Conner Blvd., Tallahassee, FL Approved By: Chief Yvonne M. Salfinger Date: Bureau of Food Laboratories 3125 Conner Blvd., Tallahassee. FL

15 SOP No. FL CUSTODY 110 Page 15 of 17 Rev No: Original Date: 01/09/04 Author: Brian Lane Description: Re-issue of FL CUSTODY 010 using revised nomenclature Rev No: 1 Date: 08/06/04 Author: Brian Lane Description: 4.c. updated reference to Division of Food Safety, Health, Safety and Security Manual 6.2: added sample rejection criteria a. - c. 6.5.b.3: Expanded procedure for handling official consumer complaint samples Rev No: 2 Date: 03/11/05 Author: Brian Lane Description: Global re-write; in particular: 6.2.c: inserted requirement for routine ground beef submitted for micro analysis 6.2.d. was 6.2.c. Added reference to new work instruction, FL WKINS 124, for additional sample rejection criteria Added reference to FL WKINS 125 for domestic security samples. 6.5.b. new section addressing vended water received late; old 6.5.b. and c. re-numbered as c. and d. 6.9.c. added, 3. Frozen fish received for decomposition analysis or species authentication shall be stored frozen ; section renumbered 6.11.d.1.d) revised temperature requirements from 2 to 7 o C and -28 to C to 0 to 7 and 15 oc. Requirements for Bldg 4 walk-in freezer added. (6.11.d.2.) Integrated with procedure FL CUSTODY 130.

16 SOP No. FL CUSTODY 110 Page 16 of 17 Rev No: 3 Date: 08/25/06 Author: Brian Lane Description: 1. Revised format; added 5.3 Associated Documents and 6.3 Responsibilities. 2. Replaced references to obsolete FL SAFETY 621 with DL ADMIN Replaced references to MDP-LABOP-02 with FL LABOP Replaced references to obsolete FL WKINS 125 with form FL Added form FL Replaced CDC form EA-101 with APHIS/CDC Form 2 7. Revised procedure at 6.2.d for reporting micro samples received at temp > 10 o C 8. Deleted obsolete docs:fl WKINS 105, 124, Replaced client with customer throughout and replaced submitting party with customer at 6.2.b 10. Revised procedure for customer notification and consultation at 6.2.a - c f.4 added option for use of paper form FL added option for use of e-sample at 6.8.d Rev No: 4 Date: 06/15/07 Author: Brian Lane Description: 1. Updated references/reviewed weblink. 2. Deleted FL LABOP 640 (and reference at 6.6.b) 3. replaced document with record and form with worksheet throughout. 4. at 6.7.g.2 changed frozen to 0 5. at 6.9.c.9 added instruction for storing bundled samples in a single container (e.g. plastic bag) 6. at 6.11.c.2.a) added if in use for clarification 7. at 6.11.c.1.e and c.2.c added requirement for annual verification

17 SOP No. FL CUSTODY 110 Page 17 of 17 Rev No: 5 Date: 05/07/08 Author: Robert Dockett, Brian Lane Description: 1. Revised format of revision history table 2. Replaced tape with seal at 6.6.e. 3. Deleted 6.9 reference to bldg 4 storage that is no longer available 4. Revised 6.11.c for automated equipment temperature monitoring system Rev No: 6 Date: 06/04/08 Author: Brian Lane Description: 1. Added Radiation Monitoring Log, worksheet DL at 5.3.i 2. Updated website reference at 5.3.m 3. Added instruction for daily record of radiation screening at 6.1.a Rev No: 7 Date: 08/06/08 Author: Brian Lane Description: 1. Revised 6.7.e procedure for recording supervisory review and selection of tests for consumer complaint samples. 2. Made some words consistent in its capitalization (i.e. section supervisor) throughout and used this term throughout the document. Rev No: 8 Date: 12/10/08 Author: Brian Lane Description: 1. At 5.3, added CBHP and corrected alternative title of worksheet FL to that used in body of procedure. 2. Added general reference to HSSM and CPHP at 6.1.a 3. Revised 6.2.c for new procedure for recording discussion with the customer