BPW Genuine Spare Parts. Quality and service in every detail.

Transcription

1 BPW Genuine Spare Parts. Quality and service in every detail.

2 Page 2 Page 3 we think transport Our mission is to provide customers with the best possible support for their business. For BPW, the first priority therefore entails addressing their needs. We listen to our customers and pledge our support in every situation. This collaborative approach is reflected in our slogan: we think transport Pioneering spare parts policy. Fleet operators attach utmost priority to keeping their vehicles on the road and available at all times. Key factors in this context are the individual operator s own business needs, the age of the fleet and the country of operation. Fleet operators attach utmost priority to keeping their vehicles on the road and available at all times. Key factors in this context are the individual operator s own business needs, the age of the fleet and the country of operation. BPW supports fleet operators with a tight network of dealers and our own sales offices. More than 500 dealer service centres in Germany and a further 140 BPW branches in Europe make certain that our genuine spare parts are always available, wherever you are. In most cases, within just a few hours. Thanks to product records dating back decades, BPW can even produce replacement parts for older generations of axles. And if a replacement can no longer be produced, in most cases we are able to offer the customer a suitable alternative.

3 Page 4 Page 5 Genuine parts make a difference. BPW genuine spare parts are available only from BPW. We re not stating the obvious, but drawing attention to the significance of the supply chain BPW spare parts are identical to the OE parts installed in the BPW axles that we supply to vehicle manufacturers. Identical means that the parts are produced from exactly the same materials by the same manufacturing processes. All conditions are equal, irrespective of whether the part is to be installed in a new axle or supplied as a replacement. Our customers therefore enjoy the original quality benefits of their axles even after many years of service. The resources we invest in research and development, production and quality control are reflected in every spare part. That is the reason why the close tolerances of BPW spare parts not only match those of the original parts, but also ensure an exact fit and short installation times. In addition, the individual components, such as those of a BPW braking system, are perfectly matched to each other. This ensures operation in compliance with the vehicle manufacturer s specifications, while also making certain that the parts wear at a defined proportional rate. By avoiding unilateral part wear in this way, the likelihood of a sudden axle failure is minimised. As a consequence, vehicles that are maintained with BPW genuine spare parts generally visit the repair shop less frequently than other vehicles. Apart from conducting trials on our own test rigs, we also perform rigorous test runs and practical testing in everyday conditions. These procedures underpin the durability and reliability of our products. HOW THE EXPERTISE OF BPW WORKS FOR YOU: dependability built on years of experience international availability of spare parts consistently high quality of all components longest possible service life supreme resilience all parts fit perfectly quick and simple installation

4 Page 6 Page 7 The BPW brand strategy in the aftermarket. A one-stop shop the spare parts range of BPW Group: In view of its more than 7,000 listed and a further 5,000 available items, BPW can genuinely claim to offer a full assortment of spare parts. Consisting of eleven distinct product groups, the offering forms the basis of a product range that is aligned with the parts trade. Parts are easy to identify and therefore available for delivery at very short notice. Alongside BPW-branded genuine spare parts, our aftermarket range also encompasses the HESTAL, Ermax and HBN brands belonging to the BPW Group. This gives the parts trade access to all the genuine spare parts of the BPW Group from one and the same source. on around 700 references for affordable solutions that are compatible with BPW through its subsidiary PE Automotive GmbH & Co. KG. Manufactured by approved suppliers according to the specifications and quality controls defined by PE Automotive GmbH & Co. KG, PE-branded spare parts satisfy the requirements of the parts trade and represent a genuine alternative for operators of older vehicles. Embracing more than 14,000 additional items, the PE-branded allmakes product range is a collection of high-quality spare parts of other axle and vehicle manufacturers, enabling dealers to procure all the alternatives they need from a single source. approx. 150 parts approx. 100 parts Well aware that some fleet operators pursue a repair policy that matches costs to the vehicles current value, the BPW Group can draw approx. 700 parts approx. 300 parts BPW ADVANTAGES KUNDEN FOR PROFITIEREN BPW CUSTOMERS: VON: komplettem full range of Programm BPW genuine an spare Original-Ersatzteilen parts direct from direkt vom the manufacturer Hersteller BPW BPW genuine Ersatzteilen spare parts aus from eigener BPW Produktion or procured oder from von approved qualifizierten OE suppliers OE-Lieferanten bezogenen Teilen Original-Ersatzteilen one-stop shop for BPW, der HESTAL, Marken Ermax BPW, HESTAL, and HBN Ermax genuine und spare HBN parts aus einer Hand breitem broad range Produktprogramm of economical an products Alternativprodukten bearing the secondary der Zweitmarke brand name PE für for die age-related sogenannte repairs zeitwertgerechte Reparatur

5 Page 8 Page 9 Availability the decisive factor in the parts trade. A spare part is considered useful and effective only if it fits and can be obtained quickly without passing through numerous hands. Continuously refined over a period of decades, our logistics concept is aligned specifically with the needs of the parts trade. Every day, BPW genuine spare parts are shipped all over the world from a central warehouse offering more than 12,000 m² of floor space and holding an inventory of all regular components for immediate delivery. When processing orders, we not only optimise container sizes, but also pack each consignment individually and separately for each order even to resist seawater if required. Our efforts ensure that the goods reach the customer without being damaged and as quickly as possible. In especially urgent cases, we can of course also provide an express or overnight service (depending on the region). Our target is to deliver any regular spare part even a complete axle to the customer (within Europe) within two weeks of receiving the order. Dealers can therefore depend on the availability of BPW parts. We enable the parts trade to optimise its own inventories, while protecting the end-user, namely the fleet operator, against unscheduled downtimes. BPW CUSTOMERS BENEFIT FROM: high availability short delivery times efficient packaging and unit sizes tailored to the needs of the trade

6 Page 10 Page 11 BPW service in the aftermarket. The difference between a partnership and a customer-supplier relationship is very simple: in a partnership, the parties design the key processes together and give each other support. That s why we assist the parts trade by providing customised services that extend beyond the delivery of spare parts. By way of the online tool MyBPW, we offer more than 200,000 spare parts lists in which the relevant component can be quickly and reliably identified and, if the workshop function is enabled, ordered as well. We also host training courses for dealers in order to develop their knowledge of the genuine spare parts supplied by BPW. Our BPW Infomobil truck even enables us to host training events on dealers premises anywhere in Europe. In addition, regular seminars for the parts trade and repair shops take place all year round. The venue is our education centre and training workshop at headquarters in Wiehl. We also offer the parts trade extensive support in connection with trade fairs and their own customer events. A broad range of marketing tools and an experienced planning team are available for this purpose. As you can see, we can support you not only by supplying spare parts, but also with a wealth of tailor-made offerings throughout the service life of your fleet. THE SERVICES OF BPW: professional personal advisers local to you comprehensive product training specifically for parts dealers and repair shops online store with clearly structured parts lists for quickly identifying and ordering the required spare parts individual advertising measures, e. g. for in-house trade shows or customer events

7 e think transport. we think transport. we think transport. we think transport. we think transport. we think transport. we think transport. we think transport. we th we think The transport brands of. the we BPW think Group: transport. we think transport. we think transport. we think transport. we think transport. we think transport. we think transport. we t wrwunited.de BPW Aftermarket Image e BPW Bergische Achsen Kommanditgesellschaft Postbox Wiehl, Germany Telephone +49 (0) info@bpw.de