Delivering for your business

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1 Delivering for your business

2 APC Overnight 3 APC Overnight is the UK s largest independent delivery network. We collect, route and deliver millions of parcels every month. We offer timed and trackable next day delivery and specialise in security, fragile and liquid services, as well as Irish, European and international delivery. Your reliable delivery service across the UK and beyond APC Overnight specialises in next day timed deliveries. Our network has the largest coverage with more than 115 depots. Your local depot is your point of contact with us, where our specialists offer advice on all of our services. Timed and trackable next day delivery Specialists in security, fragile and liquid services UK, Irish, European and international delivery Expert knowledge of your local area.

3 4 Time is precious Coverage Weekday & Saturday Earliest timed 5 Timed delivery We specialise in timed deliveries, giving you flexible options for urgent packages. Timed deliveries are perfect for fresh produce and perishable items, as well as time-sensitive consignments such as travel documents and medical supplies. Items are scanned directly into transportation cages for accuracy and security. Mainland UK All Central Scotland All Scottish Borders, Highlands and Islands * Isle of Wight, Jersey & Guernsey 12pm Isle of Man, Herm, Sark & Alderney 2 day BT1-17 All BT am BT47+ 12pm Dublin County 12pm Republic of Ireland 2 day *There are some product and coverage limitations. Please check with your local depot. *Please note there are limitations to the service coverage areas for timed and next day deliveries. Please confirm with your local depot prior to dispatch, quoting the delivery postcode. Before 7.30am service is by prior arrangement with APC depot only. Saturday services are subject to an additional surcharge and must be requested at the time of dispatch.

4 6 Priceless and precious 7 Specialist services Our specialist security, fragile and liquid services are perfect for shipping delicate or high-value items. Security service This freight is identified with security labels and is sealed into separate cages throughout trunking transportation A dedicated, segregated sort for security freight under high definition CCTV Items are scanned and tracked at every stage for traceability and peace of mind Increased liability cover available on selected products (for an additional charge) Records of security service freight are retained for at least 12 months. Fragile service Dedicated hand sort section Fragile freight is segregated into separate cages for sortation Identified as fragile at every stage No liquids. Liquid service Dedicated hand sort section Liquid freight is segregated into separate cages for sortation Identified as liquid at every stage. All services can be upgraded using premium timed and Saturday service options.

5 Ireland and International 8 Europe Ireland and beyond the UK Ireland Our Irish services are run through dedicated APC depots based in Belfast and Dublin. Urgent next day deliveries by air: Urgent parcels and packages delivered next day with timed options* By air service designed for smaller packages such as 1kg MailPacks and 5kg CourierPacks Urgent parcels up to 30kg can be carried. Three day service by road: Ideal for less time-sensitive consignments Delivery to Northern Ireland or Republic of Ireland Savings of up to 45%. Our European road service covers: Austria Benelux France Germany Italy (north) Italy (central) Italy (Sicily and islands) Portugal (Lisbon area) Portugal (south coast) Portugal (rest of country) Spain (main cities) Spain (country) Spain (islands) Ideal for less time-sensitive items Up to 30kg per item 2 days 2 days 2 days 4 days 5 days 5 days 4 days 4 days 5 days Multi-part or single item consignments Your order dealt with by your APC depot. International We have an international network that extends across the globe from Afghanistan to Zimbabwe. You can book all international freight through your APC depot. Our experienced team has a thorough knowledge of export rules and regulations, and we will always calculate the quickest, safest and most economical method for your requirements. 9 *Urgent parcels can be delivered to your customers before 9am in Belfast city centre and alternative timed delivery options are available throughout Northern Ireland. A before 12pm service is available in Dublin County; a two day service for the remainder of the Republic of Ireland. A two day service option is available to Herm, Sark and Alderney.

6 10 Delivering for your business 11 Getting started Products There are five easy steps to take when opening an account with your APC depot. You take the first, then leave the rest to us. Open an account by contacting your APC depot. Our team will advise you on pricing and all of our services We ll assign you to an account manager and agree a collection time and start date with you We ll set up your software integration, enabling automated delivery bookings and remote printing of labels and manifests, using your order management and warehouse systems. Data is entered only once and used throughout the process, saving you time and money Once your account is open, we ll show you how our technology gives you real time information on the progress of your delivery, how to track deliveries online and check who has signed for your parcels Then, we ll schedule a review to ensure everything is going smoothly. MailPack Items less than 1kg. Branded A4 plastic bag Maximum weight 1kg Excludes liquids. CourierPack Items less than 5kg. Branded A3 plastic bag Maximum weight 5kg Excludes liquids. Lightweight Items less than 5kg. Single Item Maximum weight 5kg Less than 0.45m x 0.35m x 0.2m Excludes liquids. Parcel Items less than 30kg Single or multi part consignments Maximum weight 30kg per item Less than 1.2m x 0.55m x 0.5m. We do also offer services for larger parcels; additional charges will apply. Please contact your local depot for further information. All goods are carried under APC Overnight conditions of carriage, a copy of which is available upon request and online at Some services are subject to limitations and/or additional charges - please ask for further details. Volumetric rates apply.

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