Connecting Local SMEs to the Global Market. Melia Hotel, Ha Noi, Vietnam September 17, 2015

Size: px
Start display at page:

Download "Connecting Local SMEs to the Global Market. Melia Hotel, Ha Noi, Vietnam September 17, 2015"

Transcription

1 Connecting Local SMEs to the Global Market Melia Hotel, Ha Noi, Vietnam September 17, 2015

2 Agenda 1. About FedEx Agenda 2. Spectrum of FedEx Services 3. Advantages of Using FedEx 1. About FedEx 4. Hassle-free Shipping with FedEx Customer Automation Tools 2. Different FedEx Services 5. Importing into Vietnam 3. Advantages of Using FedEx 6. Exporting from Vietnam September 17,

3 FedEx Will Expand Your Business to the World September 17,

4 About FedEx The modern air/ground express industry was pioneered with the founding of Federal Express in 1971 FedEx started operations in Vietnam in 1994 Headquarters: Worldwide: Memphis, Tennessee Asia Pacific : Hong Kong Canada : Toronto, Ontario Europe/Middle East/Africa : Brussels, Belgium Latin America : Miami, Florida Average Daily Volume: More than 3.9 million packages and 11 million pounds of freight daily Aircraft: 673, more than 375 airports served worldwide September 17,

5 FedEx Gateway (Airport) Facilities Location: Hanoi: 5B Le Van Thiem, Thanh Xuan district HCMC: Tan Son Nhat International Airport, TECS Express Cargo Terminal Operational Capability: 1,500 packages per hour box sort 2,464 sqm. warehouse with office & bond cage Flight capacity: Daily flight Boeing 767 on Monday s Airbus A310 from Tuesday s to Friday s September 17,

6 Most popular FedEx Express international services include: FedEx International Priority Delivery typically in 1, 2 or 3 business days to and from more than 220 countries and territories FedEx International Economy Cost-effective delivery typically in 2 to 5 business days to more than 215 countries and territories. Delivery typically in 2 or 3 business days to Canada, Mexico and Puerto Rico September 17,

7 A growing global economy means you need to move freight quickly and reliably. Time-definite delivery enables you to manufacture to demand and turn your inventory more efficiently FedEx International Priority Freight: Customs-cleared delivery typically in 1, 2 or 3 business days to more than 130 countries and territories* U.S.-inbound delivery from more than 105 countries and territories* FedEx International Economy Freight: Customs-cleared delivery typically within 5 business days to more than 130 countries and territories* U.S.-inbound delivery from more than 50 countries and territories* * For a complete country list, go to fedex.com September 17,

8 Wide Spectrum of FedEx Services Service Name International Priority (IP) International Priority Freight (IPF) International Economy (IE) International Economy Freight (IEF) Service Type Door-to-door Door-to-door Door-to-door Door-to-door Transit Time Worldwide Package Type Customs Clearance Track and Trace 1 to 4 days 1 to 4 days IP + 1 to 2 day IPF + 1 to 2 day Envelopes / Packs / Single or multiple boxes less than 68kg each Single or multiple boxes above 68 kg each or palletized shipments Envelopes / Packs / Single or multiple boxes less than 68kg each Single or multiple boxes above 68 kg each or palletized shipments Yes Yes Yes Yes Yes Yes Yes Yes September 17,

9 Wide Spectrum of FedEx Services Service Name International Priority Direct Distribution (IPD) International Economy Direct Distribution (IED) International Priority Broker Select (IPBSO) Service Type 1 shipper to multiple consignees (up to 999 consignees in a single country) 1 shipper to multiple consignees (up to 999 consignees in a single country) Door to door; Your appointed broker will secure customs clearance Transit Time Worldwide 1 to 4 days IE + 1 to 2 day 1 to 4 days Package Type Loose boxes or palletized shipments Loose boxes or palletized shipments Loose boxes or palletized shipments Customs Clearance Track and Trace Yes Yes Yes Yes Yes Yes September 17,

10 FedEx International Priority Direct Distribution (IPD) Operation Flow Goods are prepared for pick up FedEx picks up and consolidates shipment Shipment flies overnight Delivery to various consignees Customs clearance and breaking of bulk Delivery within 3 days after manufacturing 9/17/

11 FedEx International Priority Broker Select (IPBSO) Operation Flow Goods are prepared for pick up FedEx pick ups from door Shipment flies overnight Goods are received by consignee Delivery to consignee by appointed broker FedEx hands over to appointed broker for clearance 9/17/

12 Advantages of Shipping with FedEx Reliable Service Worldwide Quality Certification Time-definite Money-back guarantee * Door-to-door delivery Space definite Customs-cleared * Subject to relevant terms and conditions September 17,

13 Hassle-free Shipping with FedEx Customer Automation Tools

14 Manage Your Shipments Using FedEx Customer Automation Tools FedEx Quick Form FedEx Ship Manager at fedex.com FedEx Global Trade Manager September 17,

15 Shipping Documents FedEx Air Waybill FedEx Quick Form Commercial Invoice FedEx Quick Form to prepare your shipment Electronic version of FedEx AWB Simple, Saves Time and Accurate Product description should answer : What is it? What is it made of? What is it used for? What is it a component of? September 17,

16 How FedEx Can Help Track Your Shipment Tracking at fedex.com Based on AWB# or tracking number List view Calendar view FedEx InSight Based on FedEx Account Number Provide status of incoming, outgoing, and third party payer shipments Proactively notify by of critical shipment events September 17,

17 Importing into Vietnam

18 Shipment Preparation - Shipper Side Shipment Documentation Prepare Air Waybill (AWB) with accurate information Prepare Commercial Invoice (CI), and ensure value of commodity is correctly declared Supporting Import Documentation Certificate of Origin (if applicable) FedEx Pickup Service Contact local FedEx Customer Service Hotline to arrange a pick-up Notify Consignee of Air Waybill Number September 17,

19 Shipment Preparation Consignee/Recipient Shipment Documentation Supporting Import Documentation FedEx Pickup Service Tracking Ensure shipper is providing accurate information in AWB Avoid vague descriptions like Sample, No commercial value Ensure commodity is appropriately valued Apply and get import license from related government body Ask Shipper to contact local FedEx Customer Service team Or, contact FedEx Customer Service team in Vietnam and remotely instruct to pickup the goods in origin country (Remote Pickup) Use tracking at fedex.com/vn or other FedEx automation tools to monitor movement by AWB number. Use FedEx Insight application for more comprehensive monitoring September 17,

20 Types of Import Customs Clearance Import Customs Clearance via Express Mode Category 1: Documents and non-dutiable cargo with value less than 1 Million VND Category 2: Dutiable imports with invoice value from 1 Million VND to 20 Million VND Category 3: Dutiable import cleared with invoice value over 20 Million VND, or formal clearance shipment September 17,

21 Vietnam Import Customs Clearance Process September 17,

22 Controlled Items Importation of certain products/commodities are controlled by the government and therefore require special licenses and additional paperwork. Work with FedEx before the Importation of the items listed below before the arrival of your shipment to reduce risk of customs delay. 1. Cosmetics 2. Foods 3. Medical Equipment 4. Pharmaceuticals 5. Publication, CD/DVD 6. Telecommunication & Communication Equipment 7. Textiles & garment 8. Used commodities September 17,

23 Duties & Taxes Informal Entry FedEx will advance Duties & Tax payment to the Customs office to expedite release of the shipment. Payment will be collected through monthly billing or when shipment is delivered. Formal Entry Payment will be made directly to customs authority by importers Calculations Duty and tax rate are controlled by Vietnam Customs September 17,

24 Common Reasons for Clearance Delay Shipper Unclear description of goods Understated value Value is not broken down for each item Incorrect consignee company name and contact information Incorrect currency Customs Revisions due to: Undervaluation of the goods Incorrect / unmatched consignee company / name Incorrect currency Missing proper license Importer Late application for import license Late response on type of clearance Duty and Tax dispute September 17,

25 Importing into Vietnam Best Practices Learn the basic importation criteria of your products - Product HS Code / Classification - What it is made of, what is it for, what component is it part of? Learn and understand any rule and regulation that may apply to your products - Is it a controlled item? - Does it need a special license/permit from a government agency? Comply with all import regulations - Complete all importer paperwork and submit to Customs or Customs broker - Complete all shipment documents and ensure all data are accurate and detailed September 17,

26 Exporting from Vietnam

27 Export Preparation Before Shipping (Shipper) Open a FedEx shipping account Research in FedEx Global Trade Manager or check with FedEx Customer Service Hotline for trade documents required Check with importer/consignee on the license required for the commodity Export Documentation Obtain license / paperwork if required from relevant government agency Export Customs Declaration Single export declaration: Either in VNACCS or on paper Other: Consolidated customs declaration by FedEx September 17,

28 Vietnam Export Process Packages are airlifted Prepare all shipping documents Air Waybill Commercial Invoice Export Declaration Other required documents based on the commodity Arrange for shipment pick-up Pick-ups can be booked by calling the FedEx Customer Service Hotline or going online at fedex.com/vn Courier picks-up shipment Couriers will only pick-up packages with complete shipping documents Packages are delivered and sorted at the FedEx gateway If the shipment requires additional permits from other government agencies, it will be temporarily held at the Gateway. Shipments with complete export clearance documents will be airlifted out of Vietnam September 17,

29 Common Export Documentation Requirements I. Certificate of Origin II. Export permit (for gold and mineral products) III. Cultural screening for data storage equipment IV. Phytosanitary for plant and animal products V. Fumigation for wooden products September 17,

30 Exporting from Vietnam Best Practices Learn the basic exportation criteria of your products - What it is made of, what is it for, what component is it part of? Learn and understand any rule and regulation that may apply to your products - Does it require additional documentation or a special license from a Government agency? Communicate with FedEx - Ensure pick-up is scheduled early - Ensure shipment and documentation is complete and ready before scheduled pick-up time - Track shipment using FedEx tools September 17,

31 Thank you! fedex.com/vn