Port Services and Facilities

Transcription

1 84 Port Services and Facilities Fremantle Ports objectives for the provision of services and facilities are aimed at ensuring that port services and facilities are reliable and competitive and meet customer needs. Fremantle Ports uses the following performance indicators to measure the extent to which its objectives are being achieved. Controllable Delays Incoming Vessels The performance targets for port operations include zero time awaiting berth due to controllable delays. Controllable delays are defined as delays that could be avoided under normal circumstances e.g. unavailability of services. Delays that are uncontrollable are not included. (These are delays due to adverse weather conditions, berths or channels being occupied by other vessels, anchoring on request, waiting for cargo to arrive etc.) Table 1 CONTROLLABLE DELAYS - INCOMING VESSELS TARGET = ZERO DELAYS Inner Harbour Outer Harbour No. Hours No. Hours Delays Incurred 2004/ Reasons for Delays in Inner Harbour Awaiting tug services Table 1 shows that Fremantle Ports achieved its goal of zero controllable delays in the Outer Harbour but one controllable delay was recorded in the Inner Harbour. The delay was due to a container vessel awaiting tug services.

2 85 Customer Satisfaction Fremantle Ports conducted a shipping line/agent survey of services in June The survey was conducted as part of Fremantle Ports customer liaison program with major lines and agents. A total of 24 shipping lines were surveyed and the response rate was 100 per cent. The overall results were analysed by a firm of marketing and communications research consultants. Figure 1 shows that 96 per cent of respondents were satisfied or very satisfied with services provided by Fremantle Ports which exceeded the target of per cent. Crane Rates Container stevedoring in Fremantle Ports is carried out by Patrick and P&O Ports. Crane rates are a measure of the productivity of the container terminal operators in the port. The crane rate is the number of containers handled divided by the Elapsed Crane Time. The Elapsed Crane Time is the total allocated crane hours, less operational and non operational delays. Figure 2 shows that crane rates measured in containers per hour have increased by 67.9 per cent from the December Quarter 1995 to the December Quarter 2004 (latest figures released by Waterline) and have maintained a relatively stable rate since December Increased productivity is consistent with other Australian capital city ports since December Figure 1 Shipping Line/Agent Survey Services /2001 to 2004/2005 Level of Overall Satisfaction with Fremantle Ports Services Figure 2 Container Terminal Performance Indicators Comparison of Crane Rates between Fremantle and Five Ports Average December 1995 to December Containers per Hour

3 86 The Ship Rate in Fremantle increased from 30.7 containers per hour in December 1999 to 43.4 containers per hour in December 2004, an increase of 41.4 per cent. The Ship Rate is defined as the crane rate multiplied by Crane Intensity. Crane Intensity is defined as the total number allocated crane hours, divided by the elapsed time from labour first boarding the ship and labour last leaving the ship. The number of cranes used by a stevedore to work a ship depends on a variety of factors including the size of the ship, the stowage pattern and number of containers to be exchanged, the total number of cranes at the terminal, crane availability, and the cost of using the cranes in terms of labour and maintenance. The average size of container vessels has increased from 21,000 gross tonnes (GT) in 1995/1996 to 32,210 GT in 2004/2005, an increase of 53.4 per cent over that period. The two North Quay container terminals each have operated three portainer cranes for the last seven financial years. The average number of containers exchanged per container vessel increased by 1.4 per cent over the year, from 971 TEUs per vessel in 2003/2004 to 985 TEUs per vessel in 2004/2005. Total container throughput increased by 1,598 TEUs or 0.3 per cent to 467,580 TEUs. Non trans-shipment full container throughput increased by 9.8 per cent compared with last year. The Vessel Working Rate (the number of containers handled divided by the Elapsed Labour Time) in the port for the December quarter 2004 was 31.3 containers per hour, an increase of 65.6 per cent compared with the figures for the December quarter 1997, which further highlights labour productivity over that period.

4 87 Fremantle Ports Real Price Index (1993/1994 = 100) Fremantle Ports Real Price Index is the weighted average price index deflated by the CPI for Perth. The average price equals the total of prices for individual Fremantle Ports services weighted by their contribution to total revenue, excluding bulk cargo handling charges negotiated under commercial agreements. Figure 3 shows that Fremantle Ports Real Price Index has fallen by a further 1.6 per cent in 2004/2005. This means that since 1993/1994 prices have fallen by 39.8 per cent in real terms. Figure 3 Fremantle Ports Real Price Index (1993/1994 = 100) Trade Development Fremantle Ports objective for trade development is to work with customers to facilitate trade opportunities. Total Port Trade (Mass Tonnes 000s) Figure 4 shows that total port trade (total imports and exports) decreased by 0.39 million tonnes or 1.5 per cent compared with last year. Total exports decreased by 0.1 million tonnes or 0.7 per cent to 14.1 million tonnes. Total imports decreased by 0.3 million tonnes or 2.5 per cent to 11.4 million tonnes. Inner Harbour exports increased by 0.4 cent in 2004/2005. Full non trans-shipment container trade grew strongly, although the overall container volume reflects the loss of trans-shipment cargo resulting from a restructuring of services by one of the port s major customers. Outer Harbour exports decreased by 1.0 per cent, influenced by declines in alumina, refined petroleum, barley and mineral sands. Wheat exports increased by 0.3 million tonnes or 8.8 per cent. The other major export product to increase was lupins which increased by 14.4 per cent. Inner Harbour imports decreased by 3.0 per cent mainly due to the decline in trans-shipment container volumes. Outer Harbour imports decreased by 2.4 per cent due to decreases in caustic soda, crude petroleum, sulphur, gypsum and sulphuric acid. Figure 4 Total Port Trade (Mass Tonnes)

5 88 Figure 5 Total Container Trade - TEUs Total Container Trade Figure 5 shows that container trade has increased by 32.0 per cent since 2000/2001 and by 0.3 per cent over the 12 months to 30 June The main features of the container trade over the last twelve months were as follows: Non trans-shipped full container exports increased by 9.3 per cent and non trans-shipped full imports by 10.3 per cent. Total container exports increased by 3.2 per cent and imports decreased by 2.3 per cent. Full container exports (including trans-shipment) decreased by 0.8 per cent and full imports (including trans-shipment) increased by 0.7 per cent. Empty container exports increased by 14.3 per cent and empty imports decreased by 19.2 per cent. Coastal container throughput totalled 75,179 TEUs, 20.1 per cent down on the 2003/2004 figure of 94,067 TEUs. Coastal non trans-shipment full container throughput totalled 44,189 TEUs, 2.0 per cent down on the 2003/2004 figure of 45,082 TEUs. Container Shipping Services in 2004/2005 The number of container vessel visits to Fremantle Port decreased slightly from 469 visits in 2003/2004 to 465 visits in 2004/2005. The majority of container shipping services operating in Fremantle remained fairly stable in 2004/2005, apart from the restructuring of MSC services (refer to Report on Operations - Trade and Business Facilitation). Figure 6 Container Trade Fremantle - Market Share % Australian Container Trade Container Trade - Market Share Figure 6 shows that Fremantle Ports market share, measured as the number of containers through Fremantle as a percentage of Australian capital city ports (excluding Hobart), decreased from 10.9 per cent in 2000/2001 to 10.1 per cent in 2004/2005. The decline in trans-shipment containers due to restructuring of MSC services is the main reason for the decline.

6 89 Number of Ship Visits Figure 7 shows that the number of ship visits for commercial, non trading and fishing vessels (naval vessels are excluded) decreased by 4.4 per cent since 2000/2001 and by 0.7 per cent over the 12 months to 30 June Ship visits increased by four visits in the Inner Harbour and decreased by 16 visits in the Outer Harbour. The Inner Harbour increase in ship visits was mainly due to the increase in passenger, car carrier, general cargo, metal scrap and roll on roll off vessels. Container vessels were at a similar level to last year but livestock vessel visits fell by 17. In the Outer Harbour, vessel visits fell for dry bulk sand, alumina, dry bulk other and liquid bulk other vessels. Non trading vessel visits also decreased by 13 or 29.5 per cent in 2004/2005 compared with the previous year. Business Improvement and Sustainability Fremantle Ports objective for business improvement and sustainability is to continue to improve our capability to provide value for our customers and provide for long term business sustainability. Figure 7 Total Ship Vists Fremantle Ports Profit before Income Tax Equivalent (Excluding Individually Significant Items) Figure 8 shows that operating profit before income tax equivalent was $14.02 million compared with $17.64 million for 2003/2004. (2004/2005 excludes the contribution of an asset inherited due to the expiry of a trading agreement.) Figure 8 Operating Profit Before Income Tax Equivalent Payments

7 90 Figure 9 Econmonic Rate of Return on Assets Economic Rate of Return on Assets Figure 9 shows that the Economic Rate of Return on assets was 7.3 per cent for 2004/2005. This compares with the target of 6.0 per cent for the year. The target Rate of Return is agreed with the State Government annually. Community Satisfaction Fremantle Ports conducted a community satisfaction survey in June The survey was conducted as part of Fremantle Ports community liaison program. The research involved a telephone survey with 200 residents in the Inner Harbour (North Fremantle, South Fremantle, East Fremantle, and Fremantle) and 200 residents in the Outer Harbour (Cockburn, Kwinana, and Rockingham). The overall results were analysed by a firm of marketing and communications research consultants. Figure 10 shows that 68 per cent of respondents in the Inner Harbour and 65 per cent in the Outer Harbour were quite satisfied or very satisfied with the performance of Fremantle Ports overall. This is below the target level of 80 per cent and is lower than satisfaction levels achieved in The fall in satisfaction levels was due to an increase in the number of respondents who replied that they were neither satisfied or dissatisfied with Fremantle Ports. Figure 10 Overall Satisfaction with Fremantle Ports - June 2005 Q. How satisfied are you with the performance of Fremantle Ports