National Quality Infrastructure: The Key to Philippine Industries Competitiveness

Transcription

1 National Quality Infrastructure: The Key to Philippine Industries Competitiveness National Competitiveness Council Philippines AIM Conference Center 11 September 2014 Manila/ Philippines Dr.-Ing. Clemens Sanetra PTB 1

2 The must, should and could Quality Additional Requirements: Quality Assurance for Competitiveness Better than. Competition by price yes/no Minimum Requirements defined in: Technical Regulation 1 kg??? Protection Security/Health e.g: labeling e.g: food safety State Control (random check!) Industry, Exporters, Government, etc 2

3 Quality yes/no Better than. Additional Requirements: Quality Assurance for Competitiveness Competition by quality & performance Minimum Requirements defined in: Technical Regulation 1 kg??? Protection e.g: labelling Security/Health e.g: food safety Industry, Exporters, Government, etc 3

4 Quality Triangle Quality Protection (Consumer) Minimal consensus! More static! National territory Criteria Compliance Conformity Confidence Systemic approach: Quality Infrastructure?????? Conflict Competitiveness Best possible! Very dynamic! National market International market 4

5 Technical Quality Infrastructure Standardization = Definition of properties, dimensions, tolerances, etc. Metrology = Guarantee of exact and reliable measurements Testing = Analysis of properties, ingredients, characteristics, etc. Quality Management = Reliable application of quality standards Certification = Conformity with requirements defined in standards Accreditation = Recognition of technical competence 5

6 Technical Quality Infrastructure?? Standardization = Definition of properties, dimensions, tolerances, etc. Metrology = Guarantee of exact and reliable measurements Testing = Analysis of properties, ingredients, characteristics, etc. Quality Management = Reliable application of quality standards Certification = Conformity with requirements defined in standards Accreditation = Recognition of technical competence 6

7 What is the history of standard ISO 216?? A 4 August 1922: German standard DIN 476 specifies paper sizes = 1m 2 7

8 What is the history of standard ISO 216?? August 1922: German standard DIN 476 specifies paper sizes National budget saves 2 Mio Marks! Industry sells! Paper size A0 = 1 m2 Traceability to metric system! Metrology needed! March 2002: Internationally harmonized standard DIN EN ISO 216! 8

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10 Technical Quality Infrastructure Standardization = Definition of properties, dimensions, tolerances, etc.?? Metrology = Guarantee of exact and reliable measurements Testing = Analysis of properties, ingredients, characteristics, etc. Quality Management = Reliable application of quality standards Certification = Conformity with requirements defined in standards Accreditation = Recognition of technical competence 10

11 How to assure, that 1 kg in company A in any country weighs exactly the same as 1 kg in company B in Germany? BIPM 1 kg international prototype 1 kg national standard A KCDB - CMC - Intercomparison measurements 1 kg national standard B Country A Country B NMI better accuracy smaller uncertainty NMI Accredited calibration laboratories Company A Measuring instruments 1 kg in lab. A = 1 kg in lab. B Accredited calibration laboratories Company B Measuring instruments BIPM = International Bureau of Weights and Measures, KCDB = Key Comparison Data Base, CMC = Calibration and Measurement Capability 11

12 Technical Quality Infrastructure Standardization = Definition of properties, dimensions, tolerances, etc. Metrology = Guarantee of exact and reliable measurements?? Testing = Analysis of properties, ingredients, characteristics, etc. Quality Management = Reliable application of quality standards Certification = Conformity with requirements defined in standards Accreditation = Recognition of technical competence 12

13 Buyer measures 110 National Institutes Testing laboratories Seller measures 55 13

14 Requirements for successful globalization!...or something like this without standards and quality? Company A manufactures desks and measures correctly Standardization Metrology Testing Quality Company C assembles the desks with the drawers Company B manufactures drawers and measures correctly 14

15 Requirements for successful globalization! Company C processes and packages the milk Company A manufactures bottles and labels, etc. Standardization Metrology Testing Quality Company B produces fresh milk Safety??? 15

16 Quality Scope Regulated Area Non Regulated Area Political: WHAT Technical: HOW Technical Regulation Criteria Standardization ENFORCEMENT Border Inspection Market Surveillance Testing Accreditation Metrology Testing Verification Certification 100 % Compliance Confidence 16

17 QI support to Quality Improvement & Consumer Protection Non regulated area Clients (Industry, Gov.) Policy National Quality Infrastructure Regulated area Ministries INCENTIVES Standards Testing & Analysis for Products & Processes Innovations and New Technologie s Product Certification Products Calibration Conformity Assessment (Client) Research and Technology Quality Systems Certification National Standards Institute National Metrology Institute Testing/ Calibration Laboratories Certification/ Inspection Bodies National Accreditation Body Regulation - Feasibility - Impact -Implementation Conformity Assessment (Regulation) Market Surveillance Legal Metrology Inspection Conformity Certificates ENFORCEMENT Competitiveness, Quality Improvement Productive Sector Consumer Protection, Environment, etc - mandatory Consumer 17

18 National Quality Infrastructure & Value Chain Customer Farm to Fork System Sanitary controls Market surveillance Regulators Services Reliable Product Quality Infrastructure ISO/IEC 17021, ISO/IEC 17065, etc Recognition Accreditation IAF ILAC IAAC Process Farming Processing Packaging Transport HACCP ISO 9000 Good Practices ISO Services Services Certificate Certification - products - processes Testing Laboratories Standardization Recognition ISO/IEC ISO CODEX COPANT Intercomparisons Recognition Proficiency tests Inspection trazeability ISO/IEC Metrology - Calibration - Reference materials BIPM SIM 18

19 Draft Example National QUALITY INFRASTRUCTURE - NQI government sector private sector academe consumers National Quality Council Quality Policy Competitiveness NQC National Coordinator Consumer Welfare NSB NMI NAB NCTR Inquiry Points SPS TBT Technical Secretary Ministries Private / Public Gov. Institute Public / Private Technical Coordinator Director General Director General Director General National Commission on Technical Regulation NCTR National Standards Bureau NSB National Metrology Institute NMI LM National Accreditation Bureau NAB National Technical Regulation TR National Standards S Testing & Calibration Laboratories Certification & Inspection Bodies All Users: Industry, Regulators, etc 19

20 Messages: Economic Development requires Added Value Competitiveness sustains Consumer Welfare Productive sector must be highly dynamic Customer oriented NQI must be dynamic too NQI set-up must be independent, impartial, top management Regulators consult NQI due to their high expertise Law enforcement outsources to NQI services due to high competence and flexibility Promotion of Quality Culture 20