References to we, our or us in this privacy notice are to The Joanne Banks Dancers, Studio 10, Durham Street, Spennymoor, Co.

Transcription

1 The Janne Banks Dancers PRIVACY NOTICE FOR OUR CUSTOMERS AND PUPILS We are cmmitted t respecting yur privacy. This ntice is t explain hw we may use persnal infrmatin we cllect befre, during and after yur membership with us. This ntice applies t yu if yu have registered t becme r are a member f The Janne Banks Dancers. This ntice explains hw we cmply with the law n data prtectin, what yur rights are and fr the purpses f data prtectin we will be the cntrller f any f yur persnal infrmatin. References t we, ur r us in this privacy ntice are t The Janne Banks Dancers, Studi 10, Durham Street, Spennymr, C. Durham, DL16 7AT We have appinted a Data Prtectin Officer t versee ur cmpliance with data prtectin laws but ur Managing Directr has verall respnsibility fr data prtectin cmpliance in ur rganisatin. Cntact details are set ut in the "Cntacting us" sectin at the end f this privacy ntice. 1. PERSONAL INFORMATION WE MAY COLLECT FROM YOU Depending n the type f membership yu register fr with us, yu may initially prvide us with r we may btain persnal infrmatin abut yu, such as infrmatin regarding yur: persnal cntact details that allws us t cntact yu directly such as name, title, addresses and telephne numbers; date f birth; gender; membership start and end date; references and ther infrmatin included in a CV r cver letter r as part f the applicatin prcess fr membership; recrds f yur interactins with us such as telephne cnversatins, s and ther crrespndence and yur instructins t us; any credit/debit card and ther payment details yu prvide s that we can receive payments frm yu and details f the financial transactins with yu; recrds f yur attendance at classes and events held r hsted by us; CCTV ftage and ther infrmatin btained thrugh electrnic means such as swipecard and key fb recrds; images in vide and/r phtgraphic frm and vice recrdings; yur marketing preferences s that we knw whether and hw we shuld cntact yu. identificatin dcuments such as passprt and identity cards; details f next f kin, family members and emergency cntacts; recrds f any exams taken, grading r ratings, cmpetitin results, details regarding events and shws attended and perfrmances. any disciplinary and grievance infrmatin. 2. SPECIAL CATEGORIES OF PERSONAL INFORMATION We may als cllect, stre and use the fllwing special categries f mre sensitive persnal infrmatin regarding yu: infrmatin abut yur race r ethnicity, religius beliefs and sexual rientatin; infrmatin abut yur health, including any medical cnditin, health and sickness recrds, medical recrds and health prfessinal infrmatin; and We may nt cllect all f the abve types f special categry persnal infrmatin abut yu. In relatin t the special categry persnal data that we d prcess we d s n the basis that the prcessing is necessary fr reasns f substantial public interest, n a lawful basis; it is necessary fr the establishment, exercise r defence f legal claims; it is necessary fr the purpses f carrying ut the bligatins and exercising ur r yur rights in the field f emplyment and scial security and scial prtectin law; r based n yur explicit cnsent. In the table belw we refer t these as the special categry reasns fr prcessing f yur persnal data. 1

2 We may als cllect criminal recrds infrmatin abut yu. Fr criminal recrds histry we prcess it n the basis f legal bligatins r based n yur explicit cnsent. 3. WHERE WE COLLECT YOUR INFORMATION We typically cllect persnal infrmatin abut ur pupils when yu apply t becme a member f The Janne Banks Dancers, when yu register a custmer accunt with us at ur studi receptin, when yu jin any class, when yu make a query and/r cmplaint r when yu crrespnd with us by phne, r in sme ther way. We als may cllect persnal infrmatin abut yu frm any third party references yu prvide as part f the applicatin prcess fr membership. If yu are prviding us with details f referees, next f kin, beneficiaries, family members and emergency cntacts they have a right t knw and t be aware f hw what persnal infrmatin we hld abut them, hw we cllect it and hw we use and may share that infrmatin. Please share this privacy ntice with thse f them whm yu feel are sufficiently mature t understand it. They als have the same rights as set ut in the Yur rights in relatin t persnal infrmatin sectin belw. 4. USES MADE OF THE INFORMATION Purpse The table belw describes the main purpses fr which we prcess yur persnal infrmatin, the categries f yur infrmatin invlved and ur lawful basis fr being able t d this. Persnal infrmatin used Lawful basis T administer any membership yu have with us and managing ur relatinship with yu, including dealing with payments and any supprt, service r prduct enquiries made by yu T arrange and manage any cntracts fr the prvisin f any services r prducts T send yu infrmatin which is included within yur membership package, including details abut advanced ticket infrmatin, cmpetitins and events, partner ffers and discunts. T send yu ther marketing infrmatin we think yu might find useful r which yu have requested frm us, including ur newsletters, infrmatin abut membership, events, prducts and infrmatin abut ur cmmercial partners T answer yur queries r cmplaints All cntact and membership details, transactin and payment infrmatin, recrds f yur interactins with us, and marketing preferences. Cntact details, transactin and payment infrmatin. Recrds f yur interactins with us. Cntact and membership details. Cntact details and marketing preferences. Cntact details and recrds f yur interactins with us 2 This is necessary t enable us t prperly manage and administer yur membership cntract with us. This is necessary t enable us t prperly administer and perfrm any cntract fr the prvisin f any services and prducts yu have purchased frm us. This is necessary t enable us t prperly manage and administer yur membership cntract with us. Where yu have given us yur explicit cnsent t d s. We have a legitimate interest t prvide cmplaint handling services t yu in case

3 Retentin f recrds The security f ur IT systems T cnduct data analytics studies t better understand event attendance and trends within the sprt Fr the purpses f prmting the club, ur events and membership packages. T cmply with health and safety requirements All the persnal infrmatin we cllect. Yur usage f ur IT systems and nline prtals. Recrds f yur attendance at any events r cmpetitins hsted by us. Images in vide and/r phtgraphic frm. Recrds f attendance, CCTV ftage and ther infrmatin btained thrugh electrnic means such as swipecard and key fb recrds, medical infrmatin abut yur health there are any issues with yur membership. We have a legitimate interest in retaining recrds whilst they may be required in relatin t cmplaints r claims. We need t retain recrds in rder t prperly administer and manage yur membership and run ur club and in sme cases we may have legal r regulatry bligatins t retain recrds. We prcess special categry persnal data n the basis f the special categry reasns fr prcessing f yur persnal data referred t in sectin 2 abve. Fr criminal recrds histry we prcess it n the basis f legal bligatins r based n yur explicit cnsent. We have a legitimate interest t ensure that ur IT systems are secure. We have a legitimate interest in ding s t ensure that ur membership is targeted and relevant. Where yu have given us yur explicit cnsent t d s. We have a legal bligatin and a legitimate interest t prvide yu and ther members f ur rganisatin with a safe envirnment in which t participate in sprt. We prcess special categry persnal data n the basis f the special categry reasns fr prcessing f yur persnal data referred t in sectin 2 abve. T administer yur attendance at any curses r prgrammes yu sign up t All cntact and membership details, transactin and payment data. This is necessary t enable us t register yu n t and prperly manage and administer yur attendance n the curse and/r prgramme. Details f any cunty membership and perfrmance data. T arrange fr any trip r transprtatin t and frm an event Identificatin dcuments details f next f kin, family members and emergency cntacts, transactin and payment infrmatin, health and 3 This is necessary t enable us t make the necessary arrangements fr the trip and/r transprtatin t an event. We prcess special categry persnal data n the basis f the special categry reasns fr prcessing f yur persnal data referred t in

4 T use infrmatin abut yur physical r mental health (including any injuries) r disability status, t ensure yur health and safety and t assess yur fitness t participate in any events r activities we hst and t prvide apprpriate adjustments t ur sprts facilities. T gather evidence fr pssible grievance r disciplinary hearings Fr the purpses f equal pprtunities mnitring T cmply with legal bligatins, fr example, regarding peple wrking with children r vulnerable adults t cmply with ur safeguarding requirements medical infrmatin. Health and medical infrmatin All the persnal infrmatin we cllect Name, title, date f birth gender, infrmatin abut yur race r ethnicity and health and medical infrmatin Infrmatin abut yur criminal cnvictins and ffences sectin 2 abve. We prcess special categry persnal data n the basis f the special categry reasns fr prcessing f yur persnal data referred t in sectin 2 abve. We have a legitimate interest in ding s t prvide a safe and fair envirnment fr all members and t ensure the effective management f any disciplinary hearings, appeals and adjudicatins. We prcess special categry persnal data n the basis f the special categry reasns fr prcessing f yur persnal data referred t in sectin 2 abve Fr criminal recrds histry we prcess it n the basis f legal bligatins r based n yur explicit cnsent. We have a legitimate interest t prmte a sprts envirnment that is inclusive, fair and accessible. We prcess special categry persnal data n the basis f the special categry reasns fr prcessing f yur persnal data referred t in sectin 2 abve. Fr criminal recrds histry we prcess it n the basis f legal bligatins r based n yur explicit cnsent. Fr sme f yur persnal infrmatin yu will have a legal, cntractual r ther requirement r bligatin fr yu t prvide us with yur persnal infrmatin. If yu d nt prvide us with the requested persnal infrmatin we may nt be able t admit yu as a member r we may nt be able t prperly perfrm ur cntract with yu r cmply with legal bligatins and we may have t terminate yur membership. Fr ther persnal infrmatin yu may nt be under an bligatin t prvide it t us, but if yu d nt prvide it then we may nt be able t prperly perfrm ur cntract with yu. Where yu have given us yur cnsent t use yur persnal infrmatin in a particular manner, yu have the right t withdraw this cnsent at any time, which yu may d by cntacting us as described in the "Cntacting us" sectin belw. Please nte hwever that the withdrawal f yur cnsent will nt affect any use f the data made befre yu withdrew yur cnsent and we may still be entitled t hld and prcess the relevant persnal infrmatin t the extent that we are entitled t d s n bases ther than yur cnsent. Withdrawing cnsent may als have the same effects as nt prviding the infrmatin in the first place, fr example we may n lnger be able t prvide certain member benefits t yu. 4

5 5. DIRECT MARKETING , pst and SMS marketing: frm time t time, we may cntact yu by , pst r SMS with infrmatin abut prducts and services we believe yu may be interested in. We will nly send marketing messages t yu in accrdance with the marketing preferences yu set. Yu can then let us knw at any time that yu d nt wish t receive marketing messages by ing us at enquiries@jannebanksdancers.cm. 6. DISCLOSURE OF YOUR PERSONAL INFORMATION We share persnal infrmatin with the fllwing parties: Any party apprved by yu. T any gverning bdies r reginal bdies fr the sprt (dance) cvered by ur club: t allw them t prperly administer n a lcal, reginal and natinal level. Other service prviders: fr example, marketing specialists, payment prcessrs, data analysis CCTV cntractrs, prmtinal advisrs, cntractrs r suppliers and IT services (including CRM, website, vide- and telecnference services); Our Cmmercial Partners: fr the purpses f prviding yu with infrmatin n any tickets, special ffers, pprtunities, prducts and services and ther cmmercial benefits prvided by ur cmmercial partners where yu have given yur express fr us t d s. The Gvernment r ur regulatrs: where we are required t d s by law r t assist with their investigatins r initiatives. Plice, law enfrcement and security services: t assist with the investigatin and preventin f crime and the prtectin f natinal security. 7. TRANSFERRING YOUR PERSONAL INFORMATION INTERNATIONALLY The persnal infrmatin we cllect may be transferred t and stred in cuntries utside f the UK and the Eurpean Unin. Sme f these jurisdictins require different levels f prtectin in respect f persnal infrmatin and, in certain instances, the laws in thse cuntries may be less prtective than the jurisdictin yu are typically resident in. We will take all reasnable steps t ensure that yur persnal infrmatin is nly used in accrdance with this privacy ntice and applicable data prtectin laws and is respected and kept secure and where a third part prcesses yur data n ur behalf we will put in place apprpriate safeguards as required under data prtectin laws. Fr further details please cntact us by using the details set ut in the "Cntacting us" sectin belw. 8. HOW LONG DO WE KEEP PERSONAL INFORMATION FOR? The duratin fr which we retain yur persnal infrmatin will differ depending n the type f infrmatin and the reasn why we cllected it frm yu. Hwever, in sme cases persnal infrmatin may be retained n a lng-term basis: fr example, persnal infrmatin that we need t retain fr legal purpses will nrmally be retained in accrdance with usual cmmercial practice and regulatry requirements. Generally, where there is n legal requirement we retain all physical and electrnic recrds fr a perid f 6 years after yur last cntact with us r the end f yur membership. Exceptins t this rule are: CCTV recrds which are held fr n mre than 30 days unless we need t preserve the recrds fr the purpse f preventin and detectin f crime; Details regarding unsuccessful membership applicants where we hld recrds fr a perid f nt mre than 12 mnths; Infrmatin that may be relevant t persnal injury r discriminatin claims may be retained until the limitatin perid fr thse types f claims has expired. Fr persnal injury r discriminatin claims this can be an extended perid as the limitatin perid might nt start t run until a lng time after the event. It is imprtant t ensure that the persnal infrmatin we hld abut yu is accurate and up-t-date, and yu shuld let us knw if anything changes, fr example if yu change yur phne number r address. Yu can cntact us by using the details set ut in the "Cntacting us" sectin belw. 5

6 9. YOUR RIGHTS IN RELATION TO PERSONAL INFORMATION Yu have the fllwing rights in relatin t yur persnal infrmatin: the right t be infrmed abut hw yur persnal infrmatin is being used; the right t access the persnal infrmatin we hld abut yu; the right t request the crrectin f inaccurate persnal infrmatin we hld abut yu; the right t request the erasure f yur persnal infrmatin in certain limited circumstances; the right t restrict prcessing f yur persnal infrmatin where certain requirements are met; the right t bject t the prcessing f yur persnal infrmatin; the right t request that we transfer elements f yur data either t yu r anther service prvider; and the right t bject t certain autmated decisin-making prcesses using yur persnal infrmatin. Yu shuld nte that sme f these rights, fr example the right t require us t transfer yur data t anther service prvider r the right t bject t autmated decisin making, may nt apply as they have specific requirements and exemptins which apply t them and they may nt apply t persnal infrmatin recrded and stred by us. Fr example, we d nt use autmated decisin making in relatin t yur persnal data. Hwever, sme have n cnditins attached, s yur right t withdraw cnsent r bject t prcessing fr direct marketing are abslute rights. Whilst this privacy ntice sets ut a general summary f yur legal rights in respect f persnal infrmatin, this is a very cmplex area f law. Mre infrmatin abut yur legal rights can be fund n the Infrmatin Cmmissiner s website at T exercise any f the abve rights, r if yu have any questins relating t yur rights, please cntact us by using the details set ut in the "Cntacting us" sectin belw. If yu are unhappy with the way we are using yur persnal infrmatin yu can als cmplain t the UK Infrmatin Cmmissiner s Office r yur lcal data prtectin regulatr. We are here t help and encurage yu t cntact us t reslve yur cmplaint first. 10. CHANGES TO THIS NOTICE We may update this privacy ntice frm time t time. When we change this ntice in a material way, we will update the versin date at the bttm f this page. Fr significant changes t this ntice we will try t give yu reasnable ntice unless we are prevented frm ding s. Where required by law we will seek yur cnsent t changes in the way we use yur persnal infrmatin. 11. CONTACTING US In the event f any query r cmplaint in cnnectin with the infrmatin we hld abut yu, please enquiries@jannebanksdancers.cm r write t us at Studi 10, Durham Street, Spennymr, C. Durham, DL16 7AT Versin dated 22 nd May