One Stop Shopping (Session J) Ed Cross, Executive Director, Odesma on behalf of Perfect Commerce / Hubwoo

Transcription

1 Innovative Briefings on a Range of New Developments One Stop Shopping (Session J) Ed Cross, Executive Director, Odesma on behalf of Perfect Commerce / Hubwoo 1

2 Introduction Perfect Commerce offers world-class sourcing and procurement solutions to the enterprise and public market sectors With the broadest global reach and deepest global capabilities of any independent provider, Perfect Commerce is utilized by more than 1.3 million users in 150 countries and supports 18 languages and over 50 currencies. We also own and operate the world s single largest independent supplier network, with over 500,000 suppliers. Since 1994, we ve been pioneering the field of eprocurement and improving the way buyers and sellers interact. We were founded with the vision of revolutionizing B2B commerce and we re still delivering on that vision today, by continuing to optimize transaction efficiency between buyers and sellers around the globe. Our unsurpassed expertise and service, personalized approach, and strong commitment to helping our customers achieve optimal performance have contributed to the highest customer renewal rate (99%) in the industry and have made us a preferred and trusted partner to the Global

3 The brief.. Your customers, the business, want to focus on the important day to day work tasks and benefit from the excellent negotiations you ve delivered, so with this in mind Odesma will talk about delivering on this strategy and call upon their knowledge of People, Process and Systems. Benefits of attending include: Get clear experienced advice and direction gathered from years of Procurement industry knowledge on People and Process See an example of how this can be delivered effectively through a System capable of ongoing growth Leave with a clear direction on how to satisfy your customer base 3

4 About us Odesma is a new breed of procurement advisory and delivery business that is focused on improving your bottom line A new breed because. we focus entirely on your bottom line, deploying the best resources available to achieve your goals expertise on demand through the Procurement PeopleCloud easy to use technologies through our partner network technology solutions that are absolutely tailored for your advantage we apply Cloud Principles to ensure maximum efficiency and effectiveness mobile resources a focus on doing things fast We look for better outcomes than the norm, more efficient use of resources.real bottom line impact for you. ROI delivered so far :1 savings to fees

5 Customers, references and citations Our customers are global or national leaders in their sectors: Odesma has been recognised at the prestigious Chartered Institute of Purchasing & Supply Annual Awards. - Best procurement consultancy project of the year 2016 We focus on your bottom line 5

6 Delivering procurement transformation is changing - Innovation in value delivery can be achieved by combining expert technologies (SaaS) with on demand knowledge based solutions (EaaS) = PaaS (Procurement as a Service) Expertise As A Service Software As A Service 6

7 Procurement Transformation change management and program structure is key Clear communications Cover all stakeholders Dedicated resources Supply market specialists Programme management Clear project vision Alignment of personal and project objectives Sustainable improvement Senior sponsorship Cascaded to all levels Clear delivery process Clear reporting process

8 Procurement Transformation table-stakes for it to happen Executive level sponsorship Gaining the involvement and trust of internal stakeholders Well defined governance structure and project plan Clear leadership roles, objectives and performance targets Use of strategic sourcing processes and analysis tools Cross-functional team with global/national delivery skills Tailored approach that emphasises enhanced value delivery Selecting partners with the right cultural fit An external and internal Communications plan And a means of making it easy for users to buy stuff!

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10 Why does B2B tech not feel like B2C? The question is why big B2B software solution providers have not changed and emulated B2C? Perhaps the following reasons: 1. Customer demand or acceptance. 2. Drive for consulting revenues by providers. 3. Decision makers equate complicated to valuable. 4. Industry Research organisations are in the pocket of those who pay and report as such. 5. Existing suppliers balance sheets stifle innovation or change due to the impact on profit of asset write downs. 6. Big business inherently do not trust small innovative start ups / CIOs don t get fired for selecting the old guard. 7. B2C companies are not interested in selling to the B2B customer base. 10

11 What do we need? 11

12 Search: One Stop Shopping One place to request all materials & services results in more purchases on contract A One Stop Shop! Supplier Maintained Catalogs Small Business Catalogs Automated Catalogs Contracts Supplier Hosted Catalogs Suppliers create and upload catalogs in XML, CSV, XLS template Category Manager maintains one single template for multiple suppliers Automated item information based on material master, contracts or stock inventory Contracts enabled as Catalog (Header or line item) Punch Out suppliers integrated via OCI or cxml interface SmartForms Free Text Links etc. Request for Quotes Configuration of items and services Integration of a Free Text Requisition for any non-catalog item or service Links to other related processes (travel, expenses etc.) Quick Quote allows for easy and efficient end-user request for quotes.

13 One-stop purchasing increases adoption Common user interface for all hosted catalogs Keyword search across multiple catalogs Direct access for experienced users to: Categories, Suppliers, RFQs, Favorites

14 Built to capture all of your spend Screwdriver for the field technician Supplier Catalog Literature Spare parts from the Warehouse Punchout Stock Catalog One Search One Cart One User Experience Software Training/Complex items Smartform 3 Bids & a Buy - Adhoc requests not covered by any of the above Buying a train ticket Quick Quote Free Text Links Compliant Transparent Automated GUIDED BUYING!

15 In summary Getting to the deal does not end (or start) with the negotiation Internal Stakeholders need to buy into the deal / the supplier / the solution There needs to be an internal incentive to using the new deal The stakeholder has to be able to access the deal very easily if compliance is to be secured Technology is the answer to enabling this, especially savings realisation, it does this by: - generating insight; supporting opportunity identification - facilitating sourcing & supplier management activity - connecting the user community with the contracts, suppliers and deals (prices)

16 Come and see Ed on the Perfect Commerce / Hubwoo stand during lunch today For further information on Odesma, please contact: Ed Cross, Executive Director edward.cross@odesma.co.uk Tel: Office: For further information on Perfect Commerce / Hubwoo products and services, contact: Ashley Dew, Director, UK&I and Business Development ashley.dew@perfect.com Tel: