11 Tactics, Tips & Tools to Leverage a Powerful Social Media Strategy
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1 11 Tactics, Tips & Tools to Leverage a Powerful Social Media Strategy By Madalyn Sklar Social Media Marketing Strategist Copyright 2018 American Institutes for Research (AIR). All rights reserved. No part of this presentation may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from AIR. Submit copyright permissions requests to the AIR Publications Copyright and Permissions Help Desk at copyright_ps@air.org. Users may need to secure additional permissions from copyright holders whose work AIR included after obtaining permission as noted to reproduce or adapt materials for this presentation.
2 About Madalyn Sklar Digital marketer for 22 years Social media marketing for 13 years Twitter chat host Podcaster Ranked #1 Social Media in Houston Named one of 50 Must-Follow Women Entrepreneurs by Huffington Post 2
3 What We ll Cover Today I m going to share 11 effective ways to elevate your presence on social media using a variety of tactics, tips, and tools. 3
4 What We ll Cover Today 1. Branding 4
5 What We ll Cover Today 1. Branding 2. Consistency 5
6 What We ll Cover Today 1. Branding 2. Consistency 3. How Often You Should Post 6
7 What We ll Cover Today 1. Branding 2. Consistency 3. How Often You Should Post 4. Content Curation 7
8 What We ll Cover Today 1. Branding 2. Consistency 3. How Often You Should Post 4. Content Curation 5. Evergreen Content 8
9 What We ll Cover Today 1. Branding 2. Consistency 3. How Often You Should Post 4. Content Curation 5. Evergreen Content 6. How to Use Hashtags 9
10 What We ll Cover Today 1. Branding 2. Consistency 3. How Often You Should Post 4. Content Curation 5. Evergreen Content 6. How to Use Hashtags 7. The Importance of Images 10
11 What We ll Cover Today 1. Branding 2. Consistency 3. How Often You Should Post 4. Content Curation 5. Evergreen Content 6. How to Use Hashtags 7. The Importance of Images 8. Engagement 11
12 What We ll Cover Today 1. Branding 2. Consistency 3. How Often You Should Post 4. Content Curation 5. Evergreen Content 6. How to Use Hashtags 7. The Importance of Images 8. Engagement 9. Analytics 12
13 What We ll Cover Today 1. Branding 2. Consistency 3. How Often You Should Post 4. Content Curation 5. Evergreen Content 6. How to Use Hashtags 7. The Importance of Images 8. Engagement 9. Analytics 10. Live Streaming Video 13
14 What We ll Cover Today 1. Branding 2. Consistency 3. How Often You Should Post 4. Content Curation 5. Evergreen Content 6. How to Use Hashtags 7. The Importance of Images 8. Engagement 9. Analytics 10. Live Streaming Video 11. Tools 14
15 1. Branding 15
16 1. Branding Be sure your logo, fonts, color scheme, and graphics are consistent on all your social media sites. 16
17 1. Branding Be sure your logo, fonts, color scheme, and graphics are consistent on all your social media sites. Your organization s brand should be easy to identify. 17
18 1. Branding Be sure your logo, fonts, color scheme, and graphics are consistent on all your social media sites. Your organization s brand should be easy to identify. Have great imagery on your sites profile and header images. 18
19 1. Branding Have a compelling bio. 19
20 1. Branding Have a compelling bio. Social media is crowded how can you stand out? 20
21 1. Branding Have a compelling bio. Social media is crowded how can you stand out? Look at what others are doing in your space. It s a great way to get ideas. 21
22 1. Branding 22
23 1. Branding 23
24 1. Branding 24
25 1. Branding 25
26 1. Branding 26
27 1. Branding 27
28 1. Branding 28
29 1. Branding 29
30 1. Branding 30
31 1. Branding 31
32 1. Branding 32
33 1. Branding 33
34 1. Branding 34
35 2. Consistency 35
36 2. Consistency Consistency is key in social media marketing. 36
37 2. Consistency Consistency is key in social media marketing. Be consistent in the look and feel (branding) of your social media presence. 37
38 2. Consistency Consistency is key in social media marketing. Be consistent in the look and feel (branding) of your social media presence. Be consistent in the content your produce and share. 38
39 2. Consistency Your brand is reflected through Aesthetics of your profile (branding) Content Tone Voice 39
40 2. Consistency Take your branding elements/style and share it consistently on social media so that people will easily recognize it. 40
41 2. Consistency Sue B. Zimmerman, aka The Instagram Expert She uses pastel colors and the same fonts so consistently in her social media posts that you recognize her brand/style without having to see her name. 41
42 2. Consistency 42
43 2. Consistency 43
44 2. Consistency 44
45 2. Consistency Make your social engagement a habit. 45
46 2. Consistency Make your social engagement a habit. Post content daily. 46
47 2. Consistency Make your social engagement a habit. Post content daily. Share consistent content that relates to your industry and your story 47
48 2. Consistency 48
49 2. Consistency 49
50 2. Consistency 50
51 2. Consistency 51
52 3. How Often Should You Post? 52
53 3. How Often Should You Post? What are your goals with social media? 53
54 3. How Often Should You Post? What are your goals with social media? What is your mission? 54
55 3. How Often Should You Post? What are your goals with social media? What is your mission? Know that no two companies or organizations are alike. 55
56 3. How Often Should You Post? What are your goals with social media? What is your mission? Know that no two companies or organizations are alike. There are so many factors to consider: industry, demographics, time invested 56
57 3. How Often Should You Post? According to CoSchedule and 10 data-driven studies, here s how often you should post: Source: Inc.com 57
58 3. How Often Should You Post? According to CoSchedule and 10 data-driven studies, here s how often you should post: Facebook: 1 post per day Source: Inc.com 58
59 3. How Often Should You Post? According to CoSchedule and 10 data-driven studies, here s how often you should post: Facebook: 1 post per day Twitter: 15 tweets per day 59 Source: Inc.com
60 3. How Often Should You Post? According to CoSchedule and 10 data-driven studies, here s how often you should post: Facebook: 1 post per day Twitter: 15 tweets per day Instagram: 1 2 posts per day 60 Source: Inc.com
61 3. How Often Should You Post? According to CoSchedule and 10 data-driven studies, here s how often you should post: Facebook: 1 post per day Twitter: 15 tweets per day Instagram: 1 2 posts per day LinkedIn: 1 post per day 61 Source: Inc.com
62 3. How Often Should You Post? According to CoSchedule and 10 data-driven studies, here s how often you should post: Facebook: 1 post per day Twitter: 15 tweets per day Instagram: 1 2 posts per day LinkedIn: 1 post per day Pinterest: 11 pins per day 62 Source: Inc.com
63 3. How Often Should You Post? Tip: Check your analytics regularly to see how your posts are doing and adjust accordingly. 63
64 4. Content Curation 64
65 4. Content Curation Content curation is the process of gathering information related to a particular topic or interest. 65
66 4. Content Curation Content curation is the process of gathering information related to a particular topic or interest. Share content to your social media followers that is organized and meaningful. 66
67 4. Content Curation Original Content vs. Shared Content 67
68 4. Content Curation Original Content vs. Shared Content Think about what percentage of your content will be original and how much will be shared. 68
69 4. Content Curation Original Content Share your articles, press releases, information. 69
70 4. Content Curation Original Content Share your articles, press releases, information. Blog posts 70
71 4. Content Curation Original Content Share your articles, press releases, information. Blog posts Photos 71
72 4. Content Curation Original Content Share your articles, press releases, information. Blog posts Photos Videos 72
73 4. Content Curation Original Content Share your articles, press releases, information. Blog posts Photos Videos Events 73
74 4. Content Curation Shared Content Share articles and information from other sources. 74
75 4. Content Curation Shared Content Share articles and information from other sources: From relevant websites and social media 75
76 4. Content Curation Shared Content Share articles and information from other sources: From relevant websites and social media From influencers and industry leaders 76
77 4. Content Curation How to Source Content Re-share other social media posts Retweet on Twitter or share on Facebook. 77
78 4. Content Curation How to Source Content Re-share other social media posts Retweet on Twitter or share on Facebook. Manual Research 78
79 4. Content Curation How to Source Content Re-share other social media posts Retweet on Twitter or share on Facebook. Manual Research Feedly.com Content curation tool that aggregates the latest posts from publications, blogs, and RSS feeds 79
80 4. Content Curation Think about your message and goal for each post. 80
81 4. Content Curation Think about your message and goal for each post. Compose content with purpose. 81
82 4. Content Curation Think about your message and goal for each post. Compose content with purpose. Check your analytics regularly. 82
83 4. Content Curation Think about your message and goal for each post. Compose content with purpose. Check your analytics regularly. Repurpose your best and most popular content. 83
84 4. Content Curation 84
85 4. Content Curation 85
86 4. Content Curation 86
87 4. Content Curation 87
88 4. Content Curation 88
89 4. Content Curation Example: Post on Facebook 89
90 4. Content Curation 90
91 4. Content Curation 91
92 4. Content Curation 92
93 4. Content Curation 93
94 4. Content Curation 94
95 4. Content Curation 95
96 4. Content Curation Schedule using Buffer 96
97 4. Content Curation 97
98 5. Evergreen Content 98
99 5. Evergreen Content What is evergreen content? It s information that does not expire. 99
100 5. Evergreen Content What is evergreen content? Generic articles and information It s information that does not expire. 100
101 5. Evergreen Content What is evergreen content? Generic articles and information Lists It s information that does not expire. 101
102 5. Evergreen Content What is evergreen content? Generic articles and information Lists How tos It s information that does not expire. 102
103 5. Evergreen Content What is evergreen content? Generic articles and information Lists How tos FAQs It s information that does not expire. 103
104 5. Evergreen Content What is evergreen content? Generic articles and information Lists How tos FAQs Resources It s information that does not expire. 104
105 5. Evergreen Content What is evergreen content? Generic articles and information Lists How tos FAQs Resources Reviews It s information that does not expire. 105
106 5. Evergreen Content What is evergreen content? Generic articles and information Lists How tos FAQs Resources Reviews Videos It s information that does not expire. 106
107 5. Evergreen Content Evergreen content Is NOT News articles about the latest trends 107
108 5. Evergreen Content Evergreen content Is NOT News articles about the latest trends Event announcements 108
109 5. Evergreen Content Evergreen content Is NOT News articles about the latest trends Event announcements Stats or numbers that will go out of date 109
110 5. Evergreen Content Evergreen content Is NOT News articles about the latest trends Event announcements Stats or numbers that will go out of date Seasonal information 110
111 5. Evergreen Content Why use evergreen content in our social media? 111
112 5. Evergreen Content Why use evergreen content in our social media? It should be interesting, relevant, and timeless. 112
113 5. Evergreen Content Why use evergreen content in our social media? It should be interesting, relevant, and timeless. This is content you can share again and again. 113
114 5. Evergreen Content Why use evergreen content in our social media? It should be interesting, relevant, and timeless. This is content you can share again and again. Set it and forget it. 114
115 5. Evergreen Content 115
116 5. Evergreen Content 116
117 5. Evergreen Content 117
118 5. Evergreen Content 118
119 5. Evergreen Content 119
120 5. Evergreen Content 120
121 5. Evergreen Content 121
122 5. Evergreen Content 122
123 6. How to Use Hashtags 123
124 6. How to Use Hashtags Be specific with your hashtags. 124
125 6. How to Use Hashtags Be specific with your hashtags. Make your hashtags relevant. 125
126 6. How to Use Hashtags Be specific with your hashtags. Make your hashtags relevant. Don t make them too long. 126
127 6. How to Use Hashtags Be specific with your hashtags. Make your hashtags relevant. Don t make them too long. Do not use too many hashtags in your posts or bio. 127
128 6. How to Use Hashtags Be specific with your hashtags. Make your hashtags relevant. Don t make them too long. Do not use too many hashtags in your posts or bio. Monitor your hashtags with Hootsuite. 128
129 6. How to Use Hashtags 129
130 6. How to Use Hashtags 130
131 6. How to Use Hashtags 131
132 6. How to Use Hashtags 132
133 6. How to Use Hashtags 133
134 6. How to Use Hashtags 134
135 6. How to Use Hashtags 135
136 6. How to Use Hashtags 136
137 6. How to Use Hashtags 137
138 6. How to Use Hashtags 138
139 7. The Importance of Images 139
140 7. The Importance of Images We process visuals 60,000 times faster than plain text. 140 Source: Market Maven hausmanmarketingletter.com
141 7. The Importance of Images We process visuals 60,000 times faster than plain text. Tweets with images get 150% more retweets than tweets without images. 141 Source: Market Maven hausmanmarketingletter.com
142 7. The Importance of Images We process visuals 60,000 times faster than plain text. Tweets with images get 150% more retweets than tweets without images. Facebook posts with images generate 2.3 times more engagement than posts without them. 142 Source: Market Maven hausmanmarketingletter.com
143 7. The Importance of Images We process visuals 60,000 times faster than plain text. Tweets with images get 150% more retweets than tweets without images. Facebook posts with images generate 2.3 times more engagement than posts without them. Social media content will generate 94% more views if it contains visual elements. 143 Source: Market Maven hausmanmarketingletter.com
144 7. The Importance of Images We process visuals 60,000 times faster than plain text. Tweets with images get 150% more retweets than tweets without images. Facebook posts with images generate 2.3 times more engagement than posts without them. Social media content will generate 94% more views if it contains visual elements. Views of social media posts can increase by 48% if the post contain both images and videos. 144 Source: Market Maven hausmanmarketingletter.com
145 7. The Importance of Images Images bring out emotions in us. 145
146 7. The Importance of Images Images bring out emotions in us. An image can convey a wide range of information, or it can focus on a single thought. 146
147 7. The Importance of Images 147
148 7. The Importance of Images 148
149 7. The Importance of Images 149
150 7. The Importance of Images 150
151 7. The Importance of Images 151
152 8. Engagement 152
153 8. Engagement Listen. Ask. Learn. 153
154 8. Engagement Listen. Ask. Learn. Listen to your community. 154
155 8. Engagement Listen. Ask. Learn. Listen to your community. Ask them questions. Engage. 155
156 8. Engagement Listen. Ask. Learn. Listen to your community. Ask them questions. Engage. Learn about their needs and wants. 156
157 8. Engagement Listen. Ask. Learn. Listen to your community. Ask them questions. Engage. Learn about their needs and wants. You ll uncover like-minded people. Fans, followers, advocates 157
158 8. Engagement 158
159 8. Engagement 159
160 8. Engagement 160
161 8. Engagement Important Tip: Tag people you are talking to or talking about. They don t know you re having a conversation about them unless you tag them. 161
162 8. Engagement 162
163 9. Analytics 163
164 9. Analytics Regularly view your statistics. 164
165 9. Analytics Regularly view your statistics. Google Analytics 165
166 9. Analytics Regularly view your statistics. Google Analytics Facebook Page Insights 166
167 9. Analytics Regularly view your statistics. Google Analytics Facebook Page Insights Twitter Analytics 167
168 9. Analytics Regularly view your statistics. Google Analytics Facebook Page Insights Twitter Analytics Instagram Analytics 168
169 9. Analytics Your stats can help guide your posting and strategy decisions. 169
170 9. Analytics Your stats can help guide your posting and strategy decisions. Test. Analyze. Find what s working. 170
171 9. Analytics Your stats can help guide your posting and strategy decisions. Test. Analyze. Find what s working. Let the data guide your success. 171
172 9. Analytics Facebook 172
173 9. Analytics Facebook 173
174 9. Analytics Facebook 174
175 9. Analytics Facebook 175
176 9. Analytics Twitter 176
177 9. Analytics Twitter 177
178 9. Analytics Instagram 178
179 9. Analytics Instagram 179
180 9. Analytics Twitter 180
181 9. Analytics Twitter 181
182 9. Analytics Twitter 182
183 9. Analytics Twitter 183
184 9. Analytics Twitter 184
185 9. Analytics Twitter 185
186 9. Analytics Instagram 186
187 9. Analytics Instagram 187
188 9. Analytics Instagram 188
189 9. Analytics Instagram 189
190 9. Analytics Instagram 190
191 9. Analytics Instagram 191
192 10. Live Streaming Video 192
193 10. Live Streaming Video Facebook Live desktop and mobile 193
194 10. Live Streaming Video Facebook Live desktop and mobile Twitter Live/Periscope mobile only 194
195 10. Live Streaming Video Facebook Live desktop and mobile Twitter Live/Periscope mobile only Instagram Live mobile only 195
196 10. Live Streaming Video Facebook Live desktop and mobile Twitter Live/Periscope mobile only Instagram Live mobile only YouTube Live mobile and desktop 196
197 10. Live Streaming Video Facebook Desktop: 197
198 10. Live Streaming Video Facebook 198
199 10. Live Streaming Video Facebook Mobile: 199
200 10. Live Streaming Video Facebook 200
201 10. Live Streaming Video Twitter 201
202 10. Live Streaming Video Twitter 202
203 10. Live Streaming Video Instagram 203
204 10. Live Streaming Video Instagram 204
205 10. Live Streaming Video YouTube Desktop: 205
206 10. Live Streaming Video YouTube Mobile: 206
207 10. Live Streaming Video Facebook 207
208 10. Live Streaming Video Facebook 208
209 11. Tools 209
210 11. Tools Recommended apps and tools: Hootsuite Buffer Social Jukebox Feedly Nuzzel Canva 210
211 11. Tools Recommended apps and tools: Hootsuite hootsuite.com Buffer buffer.com Social Jukebox socialjukebox.com Feedly feedly.com Nuzzel nuzzel.com Canva canva.com 211
212 11. Tools Hootsuite hootsuite.com Buffer buffer.com Hootsuite and Buffer are social media dashboards that help you manage multiple networks and profiles. They work with Facebook, Twitter, LinkedIn, Instagram, Pinterest, and Google+. 212
213 11. Tools Social Jukebox socialjukebox.com Social Jukebox is an automated social media management tool that lets you load content into a jukebox and schedule how often you want your social media posts to go out. Works with Facebook, Twitter, and LinkedIn. 213
214 11. Tools Feedly feedly.com Nuzzel nuzzel.com Feedly is a news feed aggregator that helps you organize, read, and share content. Nuzzel is a news feed based on what your friends are reading and sharing on social media. 214
215 11. Tools Canva canva.com Canva is a graphic design tool that uses a dragand-drop format. You can access over a million photographs, graphics, and fonts. 215
216 11. Tools Recommended apps and tools: Hootsuite (hootsuite.com) Free/Paid Buffer (buffer.com) Free/Paid Social Jukebox (socialjukebox.com) Free Trial Feedly (feedly.com) Free/Paid Nuzzel (nuzzel.com) Free/Paid Canva (canva.com) Free/Paid 216
217 What s Next for You? 217
218 Your Call to Action Audit your social media profiles. Check your profile image, header image, bio. 218
219 Your Call to Action Audit your social media profiles. Check your profile image, header image, bio. Experiment with how often you post on the various sites. 219
220 Your Call to Action Audit your social media profiles. Check your profile image, header image, bio. Experiment with how often you post on the various sites. Review your analytics see what s working and what is not. 220
221 Your Call to Action Audit your social media profiles. Check your profile image, header image, bio. Experiment with how often you post on the various sites. Review your analytics see what s working and what is not. Experiment with live video. 221
222 Your Call to Action Audit your social media profiles. Check your profile image, header image, bio. Experiment with how often you post on the various sites. Review your analytics see what s working and what is not. Experiment with live video. Try tools. They will save you time. 222
223 Questions? 223
224 Reach Madalyn Sklar at: Facebook: Facebook.com/MadalynSklar Instagram: MadalynSklar Website:
225 Disclaimer The contents of this presentation were developed for a webcast sponsored under grant number 90DP0027 from the National Institute on Disability, Independent Living, and Rehabilitation Research (NIDILRR). NIDILRR is a Center within the Administration for Community Living (ACL), Department of Health and Human Services (HHS). The contents of this presentation do not necessarily represent the policy of NIDILRR, ACL, HHS, and you should not assume endorsement by the Federal Government. 225