Assessment Record. Promote and encourage beauty retail. sales UBT203X. Learner name: Learner number: H/615/0793. UBT203X_v1

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1 Assessment Record UBT203X Promote and encourage beauty retail sales Learner name: H/615/0793 Learner number: UBT203X_v1

2 Service portfolio Learners must: Produce a service portfolio that includes evidence of practical services carried out with proficiency. The service portfolio is an evidence requirement which must be completed prior to learners undertaking the practical assessment. VTCT specifies the services to be carried out and evidenced in the portfolio. The service portfolio can be used as a confirmatory and formative assessment to prepare learners for the practical assessments. The purpose of this portfolio is to evaluate learner performance and use the information gathered to shape and improve the learners performance in preparation for summative assessments. Centres should consider the use of formative self and peer assessment as part of the learning journey. Whilst service portfolios are not graded, they may be sampled by the EQA. Service portfolio The service portfolio should contain evidence that learners have: Successfully promoted and encouraged clients on a minimum of 2 occasions The purchase of additional products or services Covered all customers New Existing Covered all retail opportunities Products Services Assessor IQA (if sampled) Learner EQA (if sampled) 2 Promote and encourage beauty retail sales

3 Feedback - Please use this space if required Promote and encourage beauty retail sales 3

4 Summative practical assessment Learners must: LO2 - Be able to promote and encourage beauty retail sales Learners must carry out a complete service which will be observed and marked by centre assessors. Learners must achieve all assessment criteria in order to pass and achieve the unit. The practical assessment must take place in a real or realistic working environment on a real client. At a minimum the summative practical assessment for this unit must cover: Promote and encourage retail sales Complete the process of promoting and encouraging retail sales of a product or service in a retail or salon environment that results in a sale of the goods 4 Promote and encourage beauty retail sales

5 Practical assessment In order to Pass this unit, learners must achieve all Pass criteria. Pass Criteria LO2 Be able to promote and encourage beauty retail sales P9 - Identify selling opportunities P10 - Use effective communication techniques P11 - Use effective strategies to promote and encourage beauty retail sales P12 - Use effective selling techniques to close a sale achieved Assessor IQA (if sampled) Learner EQA (if sampled) Promote and encourage beauty retail sales 5

6 Knowledge criteria Knowledge assessment criteria In order to Pass this unit, learners must achieve all Pass criteria. Pass Criteria LO1 Know how to promote and encourage beauty retail sales P1 - Describe the benefits to the salon of promoting services and products to the customer P2 - Identify the importance of product and service knowledge when selling P3 - Describe the communication techniques used to promote products and services P4 - Identify the differences between the terms features and benefits and other attractive features of a product or service P5 - Describe the stages of the sale process P6 - Identify how to manage customer expectations P7 - Describe how to interpret buying signals P8 - Describe the legislation that affects the selling of products or services Assessor IQA (if sampled) Learner EQA (if sampled) 6 Promote and encourage beauty retail sales