Quality Hotel View is a full-service conference hotel located in Malmö, Sweden, and is a part of the hotel chain Nordic Choice Hotels.

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1 Privacy Plicy - Quality Htel View Quality Htel View is a full-service cnference htel lcated in Malmö, Sweden, and is a part f the htel chain Nrdic Chice Htels. This privacy plicy explains which persnal infrmatin we cllect abut yu when yu use ur websites, visit ur venue r cnsume ther services under ur respnsibility at Quality Htel View. Please nte that this is a living dcument and we are wrking t expand it in key areas. 1. Our guiding principle 2. What infrmatin d we cllect abut yu? 3. Why d we cllect infrmatin abut yu? 4. Hw will we use the infrmatin abut yu? 5. Wh will we share such infrmatin with? 6. Hw lng will we keep the infrmatin abut yu? 7. Marketing 8. Access t yur infrmatin and crrectin 9. Ckies 10. Turn ff ckies 11. Other websites 12. Security f yur persnal infrmatin 13. Changes t ur privacy plicy 14. Hw t cntact us? 1. Our guiding principle Quality Htel View is mainly a business t business fcused cmpany and ur guiding principle, when it cmes t persnal infrmatin, is t nt cllect mre infrmatin than necessary, t nt keep infrmatin lnger than is needed and t nt use infrmatin fr any ther purpse than what was intended when it was cllected. 2. What infrmatin d we cllect abut yu? We cllect basic infrmatin abut yu and yur rganizatin when yu inquire t make a reservatin at Quality Htel View. Infrmatin abut yu may be passed n t us by ther partners invlved in yur request, reservatin and cntract prcess. Fr instance, if yu make yur reservatin via a Bking Agency, the chsen partner will cllect the necessary infrmatin t prcess yur cmpany s reservatin request and hand ver the infrmatin upn cmpletin f the reservatin. 1

2 We may als cllect infrmatin when yu fr instance vluntarily cmplete custmer surveys, prvide feedback and participate in cmpetitins. Website usage infrmatin is cllected using ckies and may include infrmatin n referral web- sites, yur IP-Address during the reservatin prcess and yur device hardware ID (MAC Address). Basic infrmatin required t make a reservatin t secure yur rganizatins visit preferences includes: Cmpany details (cmpany name, address, phne number, ) Cntact persn (name, title, address, phne number) Preferences (i.e. preferred fd r technical requirements) Additinal infrmatin will be cllected upn arrival at the center and during the stay. Such infrmatin may include: Back-up dcumentatin in cnnectin with charges ccurred during yur visit, such as: Additinal fd, beverage, internet, technical requirements, special requests related t yur bking. At Quality Htel View we use vide surveillance in rder t prevent, fight and investigate crime. We believe that the interest f prtecting ur guests safety utweighs the individual's need fr integrity. Cameras and recrded material are handled thrugh a lcal netwrk, which is nt cnnected t the internet. Recrded material will be stred fr 7 days. Yu can at any given time request access t yur sequences befre the 7 days expire. Ntify us if yu wish t have yur data deleted by stating the time and place f the sequence which yu wish t have remved, and we will delete the sequence(s) the fllwing wrking day. Cmplaints regarding ur vide surveillance is directed t datainspektinen.se. 3. Why d we cllect infrmatin abut yu? During the reservatin and cntract prcess we cllect basic persnal infrmatin as needed t prcess yur reservatin, whether that may be a cnference, an event r a dinner reservatin. Additinal infrmatin is cllected during the visit t ensure yur identity and dcument varius charges, services, etc. Previus details f yur bking are stred t allw us t recgnize yu n pssible future visits t Quality Htel View and ensure a cnsistent service delivery t suit yur preferences. 2

3 Frm time t time we aim t keep yu r yur rganizatin infrmed abut news frm us and may cntact yu as a representative f yur rganizatin with special ffers and ther marketing cmmunicatins. 4. Hw will we use the infrmatin abut yu? We cllect infrmatin abut yu t prcess yur reservatin and cntracts and prvide the services and prducts yu have requested. Infrmatin cllected will be retained fr recgnitin f yu and custmizatin f services relating t pssible future visits. Based n ur legitimate interests f keeping yur rganizatin infrmed, we may als cntact yu as a representative f yur rganizatin. Yu can at any time decline further cntact, by unsubscribing, r by updating us as t whm may currently be a mre apprpriate cntact persn fr yur rganizatin. Quality Htel View will nt share yur infrmatin fr marketing purpses with utside cmpanies. We may use yur infrmatin cllected frm the website t persnalize yur repeat visits t ur website. 5. Wh will we share such infrmatin with? Infrmatin abut yu will remain with Quality Htel View as the respnsible data cntrller and will nt be disclsed t third parties unless required by authrities t d s, fr example fr fiscal reasns. 6. Hw lng will we keep the infrmatin abut yu? Reservatin, cntract and stay details will be retained after yur departure frm Quality Htel View and the settlement f the invice in accrdance with Swedish law. T enable us t recgnize yu n repeat visits and t secure a cnsistent delivery f services as per yur request, we expect t retain persnal infrmatin cllected fr up t three years after the last activity with us. Invices and invice back-up will be kept as per the Swedish Fiscal requirement fr up t 7 years. 7. Marketing We have a legitimate interest f keeping yur rganizatin infrmed abut prducts and services, and we may therefre cntact yu as a representative f yur rganizatin. 3

4 Yu can at any time decline further cntact, by unsubscribing, r by updating us (q.view@chice.se) as t wh may currently be an apprpriate recipient fr yur rganizatin. 8. Access t yur infrmatin and crrectins Yu have the right t request a cpy f the infrmatin that we hld abut yu. If yu wuld like a cpy f sme r all yur persnal infrmatin, please r write t us at the fllwing address at the bttm f this text. Repeated requests within a year will be charged. We want t make sure that yur persnal infrmatin is accurate and up t date. Yu may ask us t crrect r remve infrmatin yu think is inaccurate. T ensure yur identity we will require a scanned and verified cpy f yur gvernmentally issued ID- Card r Passprt when asking fr insight in persnal infrmatin stred. 9. Ckies T make ur web-sites wrk even better fr yu, we use ckies t cllect infrmatin abut yur use f the website. Ckies are text files placed n yur cmputer t cllect standard Internet lg infrmatin and visitr behavir infrmatin. This infrmatin is used t track visitr use f the website and t cmpile statistical reprts n website activity. Fr further infrmatin visit r Yu can set yur brwser t nt accept ckies and the abve websites tell yu hw t remve ckies frm yur brwser. Hwever, in a few cases sme f ur website features may nt functin as a result. 10. Turn ff ckies If yu dn t wish t accept ckies, yu can turn them ff in yur web brwser s security settings. This will prevent any ckies t be stred n yur device. 11. Other websites Yur reservatin may have been frwarded frm partner websites. Our website als cntains links t ther websites. This privacy plicy nly applies t ur websites ( s when yu visit ther websites yu shuld read their wn privacy plicies. 4

5 12. Security f yur persnal infrmatin Quality Htel View will take reasnable technical and rganizatinal precautins t prevent the lss, misuse r alteratin f yur persnal infrmatin. Quality Htel View will stre all the persnal infrmatin yu prvide n its secure (passwrd and firewall prtected) servers and ensure external partners invlved maintain equal security measures. Yu accept that data transmissin ver the Internet is inherently insecure and Quality Htel View cannt guarantee the security f data sent ver the Internet. 13. Changes t ur privacy plicy We keep ur privacy plicy under regular review and we will place any updates n ur web page. This privacy plicy was last updated n We have taken apprpriate measures with ur data prcessrs t ensure that all persnal data transferred receive an adequate level f data prtectin within the meaning f the General Data Prtectin Regulatin f the Eurpean Unin (GDPR). 14. Hw t cntact us Please cntact us if yu have any questins abut ur privacy plicy r infrmatin we hld abut yu: By t: q.view@chice.se Quality Htel View, Hyllie Statinstrg 29, Malm, Sweden If yu have cmplaints regarding the prcessing f yur persnal data, yu can als cntact the Swedish Data Prtectin Agency (Datainspektinen). 5