Section XVIII Competitive Response 4th Revised Sheet 3 1st Revised Sheet 3.1

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1 20575 NW Von Neumann Drive, Suite 150 Hillsboro, OR March 13, 2009 The Honorable Lee Beyer, Commission Chairman Oregon Public Utility Commission 550 Capitol Street NE, Suite 215 Salem, Oregon ATTENTION: Vikie Bailey-Goggins, Administrator, Regulatory Operations Dear Chairman Beyer: Enclosed are new tariff sheets filed to become part of the Verizon Northwest Inc. P.U.C. OR. No. 18 Tariff, reflecting an effective date of April 12, Competitive Response 4th Revised Sheet 3 The purpose of this filing is to remove the 12-month renewal clause from the Regional Value and Regional Essentials Retention and Winback Offer. Beginning April 12, 2009, customers who renew this offer will renew with their initial term discounts on a month-to-month basis. Since this revision does not affect new sales nor create a new price point, please refer to the cost support filed with Advice No. 950 on March 18, If you have any questions concerning this filing, please contact me at Yours truly, Kim Douglass Sr. Staff Consultant Regulatory and Government Affairs kimberly.a.douglass@verizon.com via electronic filing

2 4th Revised Sheet 3 3rd Revised Sheet 3 Regional Value and Regional Essentials Retention and Winback Offer GENERAL The Regional Value and Regional Essentials Retention and Winback Offer provides discounted offers for customers who are either disconnecting service from Verizon or returning to Verizon local service for competitive reasons, or responding to a Verizon marketing offer they received. CONDITIONS Qualifying residential customers are those who call Verizon and either: (a) Indicate that they intend to disconnect their Verizon primary or additional lines, and subsequently agree to retain their service, or (b) Indicate an interest in changing their local service from another service provider to Verizon and subsequently do so as a result of this offer, or (c) Change their local service from another provider to Verizon and within 30 days of that change call Verizon and specifically request these discounts as a response to direct mailings, advertising or other Verizon marketing activities. (d) Have Verizon Online high speed internet service or FiOS Internet service but no local service from Verizon Northwest and accept this offer in response to a direct mailing, advertising, or other Verizon marketing activity. Customers participating in this offer are not eligible to participate in other Verizon Northwest Inc. discount offers or promotions on the same dial-tone line. It is limited to one discounted offer per customer line, not to exceed two lines billed on the same bill. The offers are not available to employees of Verizon. The offers are not transferable or redeemable for cash. If prior to the end of the 12-month term the customer removes the qualifying product from their account, the customer will lose the associated discount. After the initial twelve (12) month term, customers will automatically renew at the renewal rates specified herein on a monthto-month basis. Qualifying unlimited long distance calling plans must be consistent with the Plan O Service - Unlimited rates, terms, and conditions as found in the Bell Atlantic Communications, Inc D/B/A Verizon Long Distance Product Guide. Issued: March 13, 2009 Effective: April 12, 2009

3 Original Sheet 3.1 Regional Value and Regional Essentials Retention and Winback Offer (Continued) RATES Monthly Customers who subscribed to the Regional Value and Regional Essentials Retention and Winback Offer prior to April 12, 2008 may receive the month-to-month discount listed below upon expiration of their initial 12-month discount. Customers who subscribed to the Regional Value or the Regional Essentials offer as a promotion will also be eligible for the monthly credit listed below after their 12-month promotional discounts expire. Regional Value $ 7.05 Regional Value Regional Essentials Customers who subscribed to the Regional Value and Regional Essentials Retention and Winback Offer beginning April 12, 2008 may receive the month-to-month discount listed below upon expiration of their initial 12-month discount. 1 Bundled with a qualifying unlimited domestic long distance calling plan. Issued: March 13, 2009 Effective: April 12, 2009

4 3rd 4th Revised Sheet 3 2nd 3rd Revised Sheet 3 Regional Value and Regional Essentials Retention and Winback Offer GENERAL The Regional Value and Regional Essentials Retention and Winback Offer provides discounted offers for customers who are either disconnecting service from Verizon or returning to Verizon local service for competitive reasons, or responding to a Verizon marketing offer they received. CONDITIONS Qualifying residential customers are those who call Verizon and either: (a) Indicate that they intend to disconnect their Verizon primary or additional lines, and subsequently agree to retain their service, or (b) Indicate an interest in changing their local service from another service provider to Verizon and subsequently do so as a result of this offer, or (c) Change their local service from another provider to Verizon and within 30 days of that change call Verizon and specifically request these discounts as a response to direct mailings, advertising or other Verizon marketing activities. (d) Have Verizon Online high speed internet service or FiOS Internet service but no local service from Verizon Northwest and accept this offer in response to a direct mailing, advertising, or other Verizon marketing activity. Customers participating in this offer are not eligible to participate in other Verizon Northwest Inc. discount offers or promotions on the same dial-tone line for a twelve-month period beginning with subscription to this offer. It is limited to one discounted offer per customer line, not to exceed two lines billed on the same bill. The offers are not available to employees of Verizon. The offers are not transferable or redeemable for cash. If prior to the end of the 12-month term the customer removes the qualifying product from their account, the customer will lose the associated discount. After the initial twelve (12) month term, customers will automatically renew at the renewal rates specified herein on a monthto-month basis. Qualifying unlimited long distance calling plans must be consistent with the Plan O Service - Unlimited rates, terms, and conditions as found in the Bell Atlantic Communications, Inc D/B/A Verizon Long Distance Product Guide. (D) Advice No. 966 Issued: November 7, 2008 Effective: December 10, 2008

5 Original Sheet 3.1 (M)(T) Regional Value and Regional Essentials Retention and Winback Offer (Continued) RATES Monthly Customers who subscribed to the Regional Value and Regional Essentials Retention and Winback Offer prior to April 12, 2008 may receive an additional 12-monththe month-to-month discount as listed below upon expiration of their initial 12- month discount. Customers who subscribed to the Regional Value or the Regional Essentials offer as a promotion will also be eligible for the monthly credit listed below for a twelve-month extension period after their 12-month promotional discounts expire. Regional Value $ 7.05 Regional Value Regional Essentials Customers who subscribed to the Regional Value and Regional Essentials Retention and Winback Offer beginning April 12, 2008 may receive the month-to-month discount listed below upon expiration of their initial 12-month discount. (M)(T) 1 Bundled with a qualifying unlimited domestic long distance calling plan. Advice No. 950 Issued: March 18, 2008 Effective: April 17, 2008