YOUR HOME IS WHERE OUR HEART IS

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3 HO M E OWNE R S YOUR HOME IS WHERE OUR HEART IS We believe no two vacation homes are the same. Your second home is your special place; you fell in love with the location and sought to live hand-in-hand with the local area, looking forward to vacations off the beaten track. Now you truly feel part of the community, your dream of creating a home away from home is finally coming true, somewhere to create lasting memories, At Natural Retreats we believe in a way of life in a natural world and for exactly the same reasons that you chose to own a second home, we started this company. Everyone has a place they cherish, one close to their heart a million miles away from the hustle and bustle of your daily life. H O M EOWNERS precious moments with those you hold dear.

4 W E A RE THE ORIGINAL VACATION HOME COMPANY We created Handpicked by Natural Retreats just for you. Unique to the marketplace we offer an unrivaled reach and audience combined with fully inclusive management of your bookings, payments, housekeeping, property, guests and most importantly, you. We are changing the face of ownership and travel. We know you don t want the hassle of managing your vacation home H O MEOWNERS so we have packaged our big business infrastructure, brand, expertise and knowledge to help you realize the full potential and maximize the value of your second home. Natural Retreats has a love and passion for vacations, bringing our guests awe-inspiring natural beauty, personalized service, luxury, comfort and a lifetime of memories.

5 HOMEOWNERS THE HANDPICKED STANDARD What can we do for your vacation home that is different than any other rental company today? Our standard s are the benchmark of excellence. HOMEOWNERS

6 HOMEOWNERS REAL VACATION HOME MANAGEMENT From preparing your home to cleaning, meeting and greeting our guests, to being on hand 24/7, the same Vacation Home Manager looks after every aspect of the vacation experience every time. No on-the-ground help, you manage your own cleaning contracts and guest services. Some companies claim to have property services but subcontract out to third parties. NATURAL RETREATS OUR STANDARD IS THE STANDARD We personally inspect and are accountable for each and every home ensuring high quality stays and maximum revenue. UNRIVALED EXPOSURE We list and manage your home on all the market leading sites - VRBO, Holiday Lettings, Flip Key, Trip Advisor and HomeAway at no cost to you. WE DRIVE REVENUE We have experienced a significant increase in revenue across our business year-on-year. OTHER VACATION COMPANIES At best other portals and management companies provide an on-line check list and do not inspect any of the properties. List your home on all of these sites at a cost to you, either up front or pay per lead. No other travel company claims this type of increased return. A proven track record like this is hard to find. FULL MARKETING EXPERTISE & SUPPORT FOR FREE High performance listing strategy, multi channel marketing, tourist board ratings, paid for search on Google, management of guest reviews, branded guest collateral in your home. WE CARE AND BUILD A RELATIONSHIP WITH YOU You deal with your own dedicated concierge and have your own local contact on-the-ground. HANDPICKED PORTAL MARKET LEADING SOFTWARE Make and track your bookings, statements, costs and revenue at the click of a button. QUINTESSENCE & PROPERTY MAINTENANCE SERVICES Our industry-leading lifestyle service offers you everything from planning birthday parties to grocery shopping while you are using your second home. We can arrange all property maintenance services through the year. Add on these additional services for a fee. Ring a call center or submit an on-line request for help. This level of detail isn t available on-line anywhere for owners. An industry first - nothing like this is offered anywhere. Worry about security, pest control and animal nesting, weather related maintenance or arrange management of this yourself. WE CONVERT YOUR BOOKINGS We answer 100% of calls within five rings and convert the same day. RISK FREE You only pay for performance with no up front fees. On average, other companies answer just two thirds of enquiries, with customers taking 10 days to book. You pay to list with no indication of inquiry level or anticipated bookings. VACATION FOR FREE We offer homeowners a unique home exchange program with other Handpicked properties. You ll never have to pay for a vacation again. SATISFACTION GUARANTEED 96% of our guests would rebook and recommend to a friend. No other on-line vacation company offers this. Other portals don t interact with guests to this standard. HOMEOWNERS

7 VACATION GUESTS THE HANDPICKED STANDARD VACATION GUESTS What type of stay will your guests experience now that you have joined the Natural Retreats exclusive Handpicked program? Let us lead them to luxury...

8 VACATION GUESTS EXCLUSIVELY FOR YOU Each and every Handpicked property is exclusively rented by Natural Retreats and managed by our own award-winning team. No other on-line vacation company offers all this as standard as a branded experience. NATURAL RETREATS VACATIONS DESIGNED AROUND YOU Our market leading team of travel professionals have a wealth of hidden knowledge and travel experience ensuring your stay is specially crafted and tailored. WE RE WITH YOU ALL THE WAY From the first phone call to the minute you get home, you have OTHER TRAVEL COMPANIES Travel companies and portals on-line offer limited or no personal contact, catering for the masses, not the individual. No personal booking contact or on the ground help and advice from a Vacation Home Manager. WE GUARANTEE THE BEST STANDARDS AND VACATION EXPERIENCE Locally sourced welcome basket Private outside space to enjoy Private parking facilities Blazed trails and free walking guides Free baby gates, highchairs and pack n plays Children s activity packs and games All toiletries Fully equipped kitchens and bathrooms Washer, dryer, iron, ironing boards and hairdryers Unmanaged properties with shared leases - you never quite know what you re going to get when you arrive. access to your personal concierge team and our on- Book on-line, or book on-line site Vacation Home Management team 24/7, allowing you to have a hassle free vacation. WE KNOW WHAT WE RE SELLING AND WHAT YOU WANT Every concierge has experienced our destinations and properties first hand, so we can offer considered advice and valued recommendations. If you do manage to speak to someone, chances are they haven t been. EASE OF BOOKING State of the art reservations system -either phone, , private message, Skype or book on-line. SATISFACTION GUARANTEED 96% of our guests would rebook and recommend to a friend. - no personal service or as many options for you. Other portals don t interact with guests to this standard. VACATION GUESTS

9 HOMEOWNERS TRAVEL YOUR WAY AND LIVE LIKE A LOCAL There is a reason why an open door corresponds with a new opportunity. When you put your home in Natural Retreats Handpicked Collection, you open the door to vacationing in other Handpicked homes on pristine lakes of North Carolina, rugged Allegheny mountain sides in Virginia, valley gorges in the Teton Mountains of Idaho, and even the Atlantic Coast of North Cornwall in England. Becoming a member of the distinctive vacation home exchange program, home2home, is a unique benefit that our homeowners delight in year after year. The home2home Program gives you access to an international portfolio of vacation homes and allows you to swap your vacation home for another Natural Retreat Handpicked destination. Whether you re looking to capture the charm of the Emerald Isle, whale watch on Britain s most northerly beach, bathe in the historic spring-fed pools in Virginia, or tee off on the award-winning Headwaters golf course in Idaho we have a magical Natural Retreats destination awaiting you and yours! We designed The home2home Program to cater directly to second and third homeowners like you. Your house is a true asset and, as part of home2home, it will always be treated as such. HOME2HOME PROGRAM

10 S E E WHAT OUR CURRENT OWNERS ARE SAYING I couldn t be happier with the service Natural Retreats provides me, as a property owner but also to the guests who enjoy my vacation home. I really don t have to worry about any aspect of the process, from enquiries to cleaning - everything is taken care of. The owners portal makes it easy for me to check costs, bookings and invoices it s secure, simple and I can see the money move into my bank account We needed a more professional company and Natural Retreats has completely delivered. Natural Retreats is tapping into a larger market for us and have obtained more bookings for our house Natural Retreats is doing a great job, very proactive. Retreat Managers H O MEOWNERS are there when I need them and the housekeeping is now amazing. I love having someone take care of my house for me so I don t have to worry, and I m really happy with the activity and rentals I would definitely recommend Natural Retreats to my friends and family, bookings have increased since Natural Retreats took over and the service level is very high 10/10

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