TUVA PALM CTO/CPO FUTURE OF FINANCE

Transcription

1 TUVA PALM CTO/CPO FUTURE OF FINANCE

2 FUTURE OF FINANCE AGENDA The Savings Market Humans vs. Machines AI Vision Step 1: Robosave Step 2: Amelia Conclusion

3 THE SAVINGS MARKET

4 THE SAVINGS MARKET THE SWEDISH MARKET B SEK In Swedish Bank accounts today 60% in CASH 40% invested in saving products OVER 50% Have SEK in accounts SEK Missed savings potential 10 years

5 THE SAVINGS MARKET CONSUMER FRUSTRATIONS MAIN BANKING & INVESTMENT CUSTOMER ISSUES LOW TRUST IN BANKING PAY HIGH FEES FOR ADVICE OUR RESEARCH SHOWS THAT: 16% of savers regularly meet a banking advisor 45% of consumers don t trust banking advisors 60% of consumers lack the know-how to invest

6 THE SAVINGS MARKET MILLENNIALS THE FUTURE 92% 78% 71% 2025 Would choose a bank for its digital services Would use robo advice for investment help Would rather go to the dentist than to the bank By 2025, Millennials will represent half of the active population of the world

7 LOW COST THE SAVINGS MARKET FINDING THE GAP IN THE MARKET ROBO ADVICE (FUTURE) HIGH QUALITY ROBO ADVICE (TODAY) PRIVATE BANKING HIGH COST SELF INVESTING LOW QUALITY

8 THE SAVINGS MARKET BENEFITS OF ROBO ADVICE 24/7 OPEN ALL YEAR LONG Growing trend helping customers invest in portfolios 24/7 SMART NOT ANNOYING More up to date than a human, does not push you to invest DOES THE WORK FOR YOU Portfolio rebalance to keep you on track and save you time

9 THE SAVINGS MARKET ROBO NEWS

10 HUMANS vs. MACHINES

11 HUMANS VS. MACHINES COGNITIVE SYSTEMS CREATE A NEW LINK HUMANS EXPERTS IN COMMON SENSE MORALS IMAGINATION COMPASSION ABSTRACTION DILLEMAS GENERALISATION MACHINES EXPERTS IN MASTER IN ANALYSING LARGE AMOUNT OF DATA IDENTIFYING PATTERNS MACHINE LEARNING NON-BIASED ANALYSE IMMENSE CAPACITY

12 AI VISION

13 AI VISION WHERE AI COMES TO PLAY LEVERAGE AI TO ENABLE WORLD CLASS ADVICE TO ALL SCALE FS BIG DATA COMMUNICATE Use power of machines Use machine learning Use cognitive systems Scale financial services only available for a few to all, at an extremely low cost Analyze larger amount of data than any human possibly can, to achieve even sharper financial advice, and learn on trends and fluctuations Communicate with customers in a natural language

14 AI VISION ROBOT ADVICE IS A RISING TREND

15 STEP 1: ROBOSAVE

16 ROBOSAVE OUR ROBOSAVE INVESTMENT ROBOT Takes care of savings based on target goals EASY TO GET STARTED Answer a few short questions, so Robosave understands what kind of portfolio fits TRADES FOR YOU Robosave buys and sells instruments and helps maintain desired risk level

17 ROBOSAVE THE BRAINS BEHIND ROBOSAVE INTELLIGENT ALGORITHMS are used to assess customer s knowledge & experience, investment objective, and time horizon to provide a portfolio recommendation A CHATBOT that becomes more and more sophisticated when assessing our customers AUTOMATED MONTHLY DEPOSITS and trading based on assessing customer s holdings to grow the portfolio aligned with target

18 STEP 2: AMELIA

19 AMELIA OUR AMELIA STRATEGY NATURAL LANGUAGE Amelia is a 3 rd party component enabling natural language communication Unique cognitive capabilities for managing complex dialogues Ability to learn quickly and adapt to customer behavior, intent, and actions Respond to analytical triggers in realtime

20 CONCLUSION

21 CONSLUSION THE FUTURE OF FINANCE STARTS WITH MACHINES Only machines can analyze large amount of data in such speed to make an impact on future finances Only through machine learning it is possible to understand patterns in both data and user behavior to tailor-made financial advice Cognitive systems can overlap the need of human like communication

22 TUVA PALM CTO/CPO