Service Unit: Troop #: Volunteer Network: ID 622gsoc Password 622gsoc

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1 Service Unit: Troop #: Volunteer Network: ID 622gsoc Password 622gsoc UNIFY: ID Password Check the Fall Product Website often for the latest information regarding the Fall Product program.

2 Your Service Unit Product Team are volunteers in your local community who will be your primary contact persons during the Fall Product program. They can answer any questions you may have or help you resolve problems. Service Unit Rosters with contact information can be found on the Volunteer Network. SU Product Manager Name: (Appoints and Supports Troop Product Coordinators) Phone #: Service Unit Materials Coordinator Name: (Receives and passes out troop materials) Phone #: Service Unit Girl Rewards Coordinator Name: (Receives and passes out girl rewards) Phone #:

3 Page Online Products and Program Virtual Care to Share Getting Started Becoming a Troop Product Coordinator Training Webinars Partnering with Troop Leaders Verifying Girl Information in UNIFY Accessing UNIFY Accessing Links to Plan Book, Training Videos and more Modify Your Information in UNIFY Access Girl Roster in UNIFY Inspire Girls to Lead (5 Skills) Hold a Family Meeting Fall Program Begins Troop Bank Information Upload Wrap-Up the Program End of Sale Processing Troop Final Reports Due Celebrate and Reward Girls Girl Rewards Top Seller Reception Troop Bonus Reward Troop Proceeds OC Bucks Pick-Up and Distribute Girl Rewards Submit Troop Paperwork Final Rewards Adjustments Resources Online Marketing for Girls Tax-Deductible Products Websites Additional Support Position Description Dates to Remember Back Cover

4 Girls may send text messages or s inviting friends and family to order products online using the UNIFY Online sales program! Online Magazine Orders (QSP Items) Give subscriptions as gifts, renew existing subscriptions or order new subscriptions! There are over 600 magazines both print and digital versions to choose from and customers can save up to 90% over newsstand prices! Online Nut Store (Ashdon Farms Items) As part of the QSP/Nut Online Program, s or texts to friends and family will include the option for them to order, pay for and have nuts delivered to their home/ Online Tumbler, Organic Veggie Plants and New! Candles (QSP Items) Customers now have the opportunity to purchase stainless steel and Tervis tumblers, 8 varieties of organic veggie plants Troop Leaders and parents will receive an from QSP which will include key details about participating in the UNIFY online sales program including quick links, their ID and password and more! Girls can track their online sales from their Dashboard on the UNIFY online sales system. New this year, girls can choose to offer an online girl delivered option to customers in the local area where the customer pays for nuts online with a credit card (small convenience fee applies for order) and then the girl delivers the online girl delivered order with the rest of her in person nut, candy orders. Please note: Troops participating in the online only option must instruct their girls not to use the new online girl delivery option since they will not have the actual product to deliver to the customer. All online sales of nut, snack and Care to Share product count towards girl rewards for Ashdon Farms. Online sales of magazines, tumblers and organic veggies count towards girl rewards for QSP. Deadline: The last day girls receive credit for online orders is November 4, Be sure to personalize your to customers, encouraging them to place an online order before November 4th. Online orders placed after November 4th will continue to help the Council to provide program for all girls, but will not be counted towards girl rewards or troop proceeds. Special Online Girl Rewards: Online Patch send 15 s using the UNIFY online sales Patch Send 30+ s using the UNIFY online sales system Girls who reach $200 in ONLINE sales will earn their own customized online patch! Girls who reach $450 in ONLINE sales will earn a t-shirt customized with their first name! 1

5 Care to Share is virtual, simple & easy! Virtual Care to Share, a Girl Scout community service project, allows girls the opportunity to participate by selling virtual Care to Share nut and snack items that are distributed to our nation s military and to the Second Harvest Food Bank. What a great way to help your Girl Scout Troop, community and Council! Before orders begin, discuss virtual Care to Share with your troop. Explain who will be receiving the donations. Encourage girls to add information about Care to Share in their online personal message. Care to Share purchases are tax deductible! Girls should send Care to Share receipts ( to customers. Virtual Care to Shares are $6.00 per item. Customers do not have to worry about choosing the variety of nuts or organization. The Council will handle this for you. Online virtual Care to Share is only available from September 22 October 5. Virtual Care to Share purchases are automatically uploaded in UNIFY. The troop will NOT receive any virtual Care to Share product. Council will deliver it for you. Girls earn credit towards Ashdon Farms rewards for each virtual Care to Share sold (nuts and candies items) and Troops earn 90 proceeds on all virtual Care to Share sales (nuts and candies). Girls who sell 8+ virtual nut or candy items for virtual Care to Share earn the Care to Share patch. The Care to Share patch is for the virtual Care to Share program only. 2

6 Becoming a Troop Product Coordinator Qualify for Troop Product Coordinator position (check off as you go!) Complete your registration for the Girl Scout Membership year. Select Troop Product Coordinator role in MyGS, sign Volunteer Agreement and pass background screening (once every 5 years). Ensure Banking form with voided troop check has been submitted online (must be done every year). Connect with your Service Unit Product Manager and Materials Coordinator to pick-up Family Guides (1 per girl) for your parent meeting. The Family Guides are available electronically at gscookiesetc.org/fallproduct under the Resources & Forms tab. Complete online Troop Product Coordinator training. You must complete all steps by November 1 for your troop to earn proceeds! Troops will receive training materials in the mail the week of August 27, 2018 (one per troop). Please return these training materials to your Service Unit Materials Coordinator since this packet is not for online only participation. September 5 and Beyond Welcome to Training Troop Product Coordinator trainings are available both online and in person. The link to the online training can be found on the Council s calendar located at Remember to have your Online Only Guide when participating in the online training. Webinars Participate in a webinar covering the UNIFY Online System (optional) Thursday, September 13 at 10am and 7pm Getting Started Thursday, November 1 at 10am and 7pm End of Sale Processing Webinar information can be found on the Product Sales Website Partnering with Troop Leaders Partner with your troop leaders to: 1. Ensure that you and all girls selling are registered for the Girl Scout Membership year. 2. Have a goal setting session with the girls. Assist the girls in determining their troop and individual goals (See for more information about setting goals) 3. Schedule Family Meeting to review the Fall Product Program, talk about troop goals, and to collect signed Parent Responsibility forms. 4. Prepare girls for their role in the family meeting. 5. Set-Up Troop page in Unify. 3

7 Verifying Girl Information in UNIFY Beginning in September, UNIFY (our Fall Product Program software) will be uploaded on a weekly basis with all registered girls from our Girl Scout Membership database. Verifying girl information in UNIFY will help ensure all the girls in your Troop receive a launch that contains the link for registering her online account. Launch s will be sent beginning September 22, See the instructions on page 9 to check that all of the girls in your troop are listed in UNIFY. If girls are missing in UNIFY, please complete the following steps to ensure that all of your troop girls are registered: Work with troop parents, Leaders, and Service Unit Data Management Coordinator to ensure registrations are submitted online for any missing girls Submit transfer requests to CustomerCare@GirlScoutsOC.org for girls who have transferred into your troop or for girls who are no longer participating with your troop. Be sure to put Fall Product-Girl Transfer in the subject line of your . These need to be submitted no later than October 1st. If a wrong girl s name is listed or a girl s name does not show up in UNIFY a week after she has registered, please contact CustomerCare@GirlScoutsOC.org. They will check to see if the girl s registration was completed. Be sure to put Fall Product-Girl Missing or Fall Product-Wrong Girl in the subject line. Troops and Service Units will NOT be able to add, edit or delete girls in UNIFY. September 21 and Beyond Accessing UNIFY Beginning September 21, a launch with the link for registering as a volunteer will be sent to you once your Service Unit Product Manager enters your information into the UNIFY online sales program. Contact your Service Unit Product Manager if you do not receive an . Sample Launch Step 2 Step 1 1. Click Go to Troop Dashboard. 2. Complete the registration process with your User Name located in the launch . See the Troop Dashboard Overview video by clicking on Program Info tab under the Trefoil Icon in UNIFY. See next page for details. 4

8 To Access Links to the Plan Book, Training Videos and More Step 1 Step 4 Step 3 Step 2 1. Click on the Trefoil Icon. 2. Click on Program Info. 3. Click on the button for the information needed. - Nut Order Card-electronic version of the girl order card - Program Info & Activities-access Troop Plan Book and other resources - Online Training-review online videos about UNIFY - Nutritionals-access to product nutritional information 4. Click the Calendar Icon to view important dates To Modify Your Information in UNIFY Step 2 Step 1 Step 3 1. Click on the Burger Menu. 2. Click My INFO. 3. Update your information. Step 4 To Access Girl Roster in UNIFY: Step 1 Step 2 Step 3 1. Click on the Burger Menu. 2. Click Rosters. 3. Verify Girls on roster. 5

9 They earn and learn they earn funds for their Girl Scout activities while learning key skills that will help them in business and life. The 5 Skills apply to all Girl Scouts who participate in the Fall Product program regardless of how they participate in Girl Scouting. Girls set sales goals, and with their item create a plan to reach them. This matters because girls need to know how to set and reach goals, how to succeed in school on the job and in life. Girls decide where and when to sell product, how to market their sale, and what to do with their earnings. This matters because girls must make many decisions, big and small, in their lives. Learning this gives them the skills to make better decisions. Girls develop a budget, take orders and handle customers money. This matters because girls need to know how to handle money, from their lunch money, to their allowance, to (someday) their paycheck. Girls learn how to talk (and listen!) to their customers, as well as learn how to work as a team with other girls. This matters because it helps girls do better in school on group projects, on sports teams, on the playground, and later, at work. Girls act honestly and responsibly during every step of the Fall Product Program. This matters because employers want to hire ethical employees and the world needs ethical leaders in every field. Learning these valuable skills poises Girl Scouts to excel in life. Many successful business women and community leaders say they got their start selling Girl Scout products. Encourage girls to set two types of goals: What they would like to learn? How much they want to sell? Girls participating in the Fall Product Program are likely to complete some Financial Literacy badge requirements. See front cover of the Family Guide for badges. Consider having your leader add these activities into your Volunteer Toolkit. Go to to learn more about the 5 skills and how to set goals with girls. 6

10 Family Meeting How to keep it Girl Led! Use the Family Guide for training girls and parents. Encourage the girls to assist with the Family Meeting presentation. Ideas for girl involvement include: Passing out materials Sharing their troop learning goals (5 Skills) Sharing their troop sales goals and their plans for troop proceeds Sharing individual goals Chanting important deadlines Other items to discuss with the families: Establish a system for communicating with everyone Review Online Marketing for Girls and the Online Safety Pledge (see page 13 of this book) Notify families to watch for the from GirlScout-sale@qspgao.com which will include key details about participating in the UNIFY online sales program including a quick link to the UNIFY online system, their ID and password and more! Collect signed Parent Responsibility forms. Be sure that the form is completed, the girl has made reward choices, and signed by the parent/guardian. End the Family meeting with a fun closing involving the girls and their families. For instance: Daisy, Brownies and Juniors may want to end with a Friendship Circle with girls shouting Lead the Way! Speak Up! as they turn out of the circle. Have Cadettes, Seniors and Ambassadors form a closing reflection circle including the family adults and ask each adult to give a flair (share a trait that girls have exhibited) that will help in the product activity. For example an adult might say they have observed leadership in the group. When activities are girl led, involve learning by doing, and cooperative learning, girls achieve the desired outcomes of the Girl Scout Leadership Experience. 7

11 Saturday, September 22 The Fall Program begins Girls receive Launch s from with registration information for the UNIFY online system. Girls send s to family and friends using the UNIFY online system. Remind girls they cannot participate in the online girl delivered option as you will not have actual product to give them. Girls with adult supervision register online and send s and texts to family and friends. Girls make reward choices in UNIFY through November 2, Virtual Care to Share only available online through October 5, Minute Quick Start A Troop Money Earning Activity! 59 Minute Quick Start is an easy way to supercharge your troop s early start-up funds! Girls talk on the phone with friends and family and earn money at the same time. It s fun! It s easy! And it only takes 59 minutes! How the 59-Minute Quick Start Works 1. First, visit the 59 Minute Quick Start website for resources at girlscouts.qspgao.com/59min 2. Second, girls register for the UNIFY online sales program, click on Text & Share and send themselves the text payment link. 3. Third, girls call friends and family and forward the text link for payment. Girls have fun on the phone offering a $20 gift card that can be used to purchase items on the QSP s website. Sales count towards QSP girl rewards and the Troop will earn $3.00 for each gift card sold. To receive free patches for each girl who sold one or more magazine or military gift card, complete the 59 Minute form on the Product Sales website ( by November 4, October 4 Troop Bank Information Upload into UNIFY Begins GSOC will upload troop banking information (e.g. bank name, routing number, and account number) into the UNIFY online sales system) beginning October 4, Please note: Troops without a Troop Banking form on file will forfeit their Troop proceeds. 8

12 November 1-6 Troop End of Sale Processing Participate in the End of Sale Processing webinar on Thursday, Nov 1 at 10am or 7pm see (optional) see page 3 for more webinar information Verify girl rewards, make corrections as necessary in UNIFY. Complete online evaluation survey. (See link on Verify Final Girl Rewards: Step 1 Step 2 Step 3 Step 4 1. Click Manage Orders on the Troop Dashboard. 2. To access a girl s order form, click the Pencil next to her name. 3. Click the Select Rewards tab. 4. Select the rewards for each level where there is a choice using the reward selections the girl made on the back of the Parent Responsibility form. 5. Click Save and Continue. Continue process for each girl who has NOT preselected their girl rewards in UNIFY. Troop Final Reports Due to Service Unit on November 7 at 9:00 AM a copy of the T2 Troop Order Nuts, Candy, Mags & More Report to your Service Unit Cookie Manager, cc your troop treasurer and leaders. Put Troop XXXX End of Sale Processing Complete in the subject line. Complete online Fall Product Program Evaluation Survey. Troops who participate in the online only option will be mailed a check for their proceeds in mid December provided they have an appointed Troop Product Coordinator. To run the T-2 Troop Order-Nuts, Candy Mags & More report: Step 2 Step 1 Step 3 Step 4 1. Click the Burger Menu icon. 2. Click Reports. 3. Click View Reports to get to the report listing. 4. Click the T-2 Troop Order- Nuts, Candy Mags & More report in the Troop Reports section. Keep a copy of all Troop reports for Troop records for 1 year. 9

13 Through their Fall Product Program activities, girls are able to earn unique rewards. Prizes are cumulative and provide tangible goals for the girls to reward their participation and effort. See girl order card and/or for photos. Girl Rewards for Ashdon Items (order and online sales) Speak Up Patch 15 Ashdon Items Labrador Charm 21 Ashdon Items Dog Tag Necklaces 27 Ashdon Items Super Seller Patch AND Erasers 32 Ashdon Items Small Dalmatian Plush OR $5 OC Bucks 37 Ashdon Items OR Magic Sequin Journal OR $5 OC Bucks 45 Ashdon Items Large Labrador Plush OR $25 OC Bucks 150 Ashdon Items Reversible Dog Pillow OR $5 OC Bucks 55 Ashdon Items Clipboard with Notepad OR $10 OC Bucks 75 Ashdon Items Trail of the Hope Diamond Experience (Girl and Guardian) OR $50 OC Bucks 200 Ashdon Items PLUS 100 Club Patch PLUS Clay Charm Set OR Girl Scout Knife OR $15 OC Bucks 100 Ashdon Items Girl Rewards for QSP Items (online sales only) Lead the Way Patch 4+ OSP Items Multicolor & Scented Pen 6+ QSP Items Jelly Slime with Glitter OR $5 OC Bucks 8+ QSP Items Mags Super Seller Patch AND 2 Pencils 10+ QSP Items Paw Print Socks OR $5 OC Bucks 12+ QSP Items Photo Clip String Lights OR $10 OC Bucks 16+ QSP Items Clipboard with Notepad OR $15 OC Bucks 20+ QSP Items Large Labrador Plush OR $25 OC Bucks 25+ QSP Items Paw Blanket OR $35 OC Bucks 35+ QSP Items Inflatable Lounger OR $50 OC Bucks 45+ QSP Items 10

14 Additional Girl Rewards Care to Share Patch For selling 8+ virtual nuts or magazine vouchers for donation. Online Patch Complete the goal setting activity and send 15 s through the UNIFY online sales program website Patch For sending 30+ s through the UNIFY online sales program website. MyCreation Patch For $200 in online sales. Backpack Key Chain For selling 5 QSP and 20 Ashdon items. Custom T-Shirt For $450 in online sales. Adult MyCreation Patch When your troop reaches $500 in online sales, the Troop Product Coordinator will earn their own MyCreation Patch. Maximum of two adult patches per troop. Troops will be charged for any patches created beyond the two patch maximum. Top Seller Reception A special reception will be held to honor the top 10 Ashdon sellers and the top 10 QSP sellers in the 2018 Fall Product Program. Plus, GSOC s #1 seller in each category will receive an ipod! Troop Bonus Reward Troops who gross $2,500 or more (QSP & Ashdon combined) in the 2018 Fall Product Program will get 24 hours early access to the Booth Scheduler for 2019 Cookie Program. Troop Proceeds Ashdon Items Troops receive 90 for every nut, chocolate and Care to Share (nuts & magazine vouchers) items sold QSP Items Troops receive $3 for every magazine, veggie pair, candle and beverage tumbler sold Troops who participate in the online only option will be mailed a check for their proceeds in mid December provided they have an appointed Troop Product Coordinator. 11

15 OC Bucks OC Bucks is a girl reward item earned for selling Girl Scout fall products. It is good for a year, expiring on April 30th, and can be used only with the Girl Scouts of Orange County. How OC Bucks can be used: GSOC Council Service Fee Items purchased at GSOC Shop (Irvine or Yorba Linda) Girl Scout resident or day camp (GSOC or Service Unit) GSOC or Service Unit events (Events are defined as being on the GSOC Calendar) Approved Troop Travel or Girl Scout destinations Gold Award expenses Girl Scout Lifetime Membership submitted to Council office by Sept. 1 (Girl Scout Ambassadors who are graduating high school only.) Fund Her Success donations to Girl Scouts of Orange County Reimbursement Checks cannot be made directly to girl and/or her parent/guardian OC Bucks belong to individual girls, not a Troop or Group, so each girl makes individual choices on how to use her OC Bucks. Troop/Groups benefit from the proceeds earned for each item sold. January Pick Up and Distribute Girl Rewards Pick up troop s rewards from the Service Unit Girl Rewards Coordinator at your pre-arranged time. The Service Unit Girl Rewards Coordinator will arrange a time with each troop to pick up their Fall Product program rewards once they have been received and sorted. Compare the quantities received to your report from UNIFY. Note any discrepancies before signing. Your Service Unit Girl Rewards Coordinator will order any missing or damaged rewards and will notify you when they are ready for pick up. Please allow 2 weeks. Distribute rewards to the girls in your troop right away! They will be excited to receive the items they have earned in the sale. Do not hold them for end of year ceremonies. Submit Troop Paperwork Submit all print or electronic copies of troop s Fall Product program paperwork (reports, receipts, parent responsibility forms, and delinquency reports) to Troop Treasurer to retain for one year. Final Reward Adjustments Submit any reward adjustments to your Service Unit Product Manager as soon as possible, but no later than January 21,

16 Online Marketing for Girls Girls can use electronic marketing, social networking, and group web sites to gather sale commitments from family, friends, and previous customers. Please keep in mind that girls: Can market to and collect indications of interest from customers within Orange County zip codes. Family members, ABC Smart Cookies and the UNIFY online sales program sales are the only exception to this rule. Cannot have customers pay online (such as through a shopping cart function on a website) except through the UNIFY Online System. Absolutely no posting on e-bay or Craigslist. Online marketing activities, especially those conducted through social media platforms, should always be done through accounts set to private. Friends and family or a girl must not market or share a girl s contact information, sales links, or sales information on public-facing online sites. Must sign the Girl Scout Internet Safety Pledge (available at on the Resources & Forms page) before doing any online activities, and all online activities must be under the supervision of adults. Cannot expose a girl s address, physical address or phone number to the public. Girl Scouts under 13 can use their parent or guardian s online sites with their approval and supervision. Girls over the age of 13 may work in partnership with an adult to market products online, using the social networking sites of the adult. Posting on e-bay or Craigslist type sites is NOT permitted. Is the purchase of products tax-deductible? Yes and No No, if the customer keeps the product. Individuals who buy and take the product home or consume it have purchased a product at a fair market value. For this reason, no part of the price of a can of nuts or a magazine subscription used in this way is tax-deductible. Yes, if the customer leaves the product with Girl Scouts. Many Girl Scouts ask customers to pay for one or more cans of nuts for use in their community service project such as Care to Share. The customer who did not receive any Girl Scout products will not benefit directly from paying for them and may treat the purchase price of the donation as a charitable contribution. A receipt should be given for every Care to Share purchase. Care to Share receipts are available at 13

17 Product Sales Website ( Check here often for the latest information regarding the Fall Product program. Below is a list of resources found on the Product Sales Website. Please note, some documents require a password to access them. See front cover of this Plan Book for password. 5 Skills 59 Minute Quick Start flyer 2018 Fall Product Program Family Guide 2018 Fall Product Program Troop Plan Book Care to Share Flyer Care to Share Receipts City Permits Counterfeit Bill Report Cupboard Locations Delinquency Report Damaged Product Reports Excerpt from chapter 5 of Volunteer Essentials handbook FAQ Girl Activities Girl Rewards Info Girl Scout Internet Safety Pledge Glossary of Terms Information for Parents Link to the UNIFY online sales program Link to Volunteer Network Product Info Safety Activity Checkpoints for Product Sales Service Unit Product Sales Volunteer Rosters Troop Plan Book...and more! UNIFY online sales system Look for this button on or to register your Girl Scout to sell magazines, nuts, candles tumblers and organic veggies online and to create MYCreation customized patch. 14

18 Who Do I Contact About... Rewards Contact your Service Unit Girl Rewards Coordinator. All girl reward adjustments and/or shortages must be reported by January 21, Magazine Subscriptions Contact QSP Customer Service at UNIFY online system Contact the help desk at Online Order Issues Contact the help desk at Product Sales Support Task Group If you need help, the Product Sales Support Task Group is ready to answer your questions and lend you a helping hand throughout the program. Please remember they are volunteers and they deserve courtesy and gratitude. PLEASE DO NOT CALL BEFORE 9:00 A.M. OR AFTER 9:00 P.M. Collene Andersen Marti O Neill Tommya Rodgers Girl Scouts of Orange County s Product Sales Staff: ing CustomerCare@GirlScoutsOC.org is the fastest and most efficient way to connect with us. Cheryl Ledgerwood Cassie Owens Lisa Nevares Ronda Sussman 15

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20 September 5 and beyond September 6 21 September 13 September 22 October 4 November 1 November 4 November 4 6 November 7 by 9 AM December January January 21 Complete Training for Troop Product Coordinators Train your Girls and Parents Getting Started webinar at 10 am or 7 pm Fall Product Program begins GSOC uploads troop banking information into UNIFY online sales program End of Sale Processing webinar at 10am or 7pm Fall Product Program ends End of Sale Processing Troop final due to Service Unit Troop proceeds check issued for online only Troops Pick Up Girl Rewards and Distribute to Girls Final Reward Adjustments