Move Fast Follow Everything & Focus on What Matters Most Visualize and Optimize Your Customer Journey with AppDynamics

Transcription

1 Move Fast Follow Everything & Focus on What Matters Most Visualize and Optimize Your Customer Journey with AppDynamics Nick Hui, AppDynamics BDM Asia 8 Nov, Cisco and/or its affiliates. All rights reserved. APPDYNAMICS May 18, 2018

2 Market Dominance Who We Are What We Give What You Get Fastest Growing Software Company Website Download Rapid Time to Value Market Leadership Rapid Adoption Services Low Cost of Ownership World s Largest Brands SaaS, Cloud, Or On-Prem Rapid Enterprise Wide Adoption Incredible Customer Satisfaction App & Business Unified Proven Enterprise Scalability 2

3 Application loyalty is the new brand loyalty How does your app stack up against the new user expectation bar? 4

4 You Need to Keep Pace with Your Customers Every Business is a Software Business Do you know what our busiest bank branch is in the UK? It s our mobile app on the 7:15 am train to Paddington. 5

5 But as The Customer Experience Simplifies Application Complexity is Exploding More Distributed More Dependencies Faster Cycles 6

6 How Do You Follow The Customer? Your Customers Interactions Login Process Payment Search Withdraw Funds Private Cloud Network The Business Transaction The consistent unit of measure Public Cloud Constant despite complexity/change 7

7 Traditional Siloed Tools Solve Siloed Problems Logs Network Middleware Siloed problems are identified by individual monitoring tools Finding the red Multiple minor issues when combined may contribute to poor user experience Infrastructure Database Siloed tools struggle to identify these issues Finding the yellow Cloud 8

8 Siloed Teams Solve Siloed Problems Checking the logs Conversion rates Definitely not are dropping the database Right now This app is horrible! RETWEETS LIKES Which customers are affected? Why is this happening? Database looks fine Spend is down The War Room 9

9 Solving for Today s Complex Problems Move Fast Follow Everything Focus on What Matters Most Customers moving fast, expectation increasing Complexity exploding Siloed tools and siloed teams 10

10 Without AppDynamics it would be like driving a car at 100 miles per hour with your eyes closed. You can t afford not having the visibility that AppDynamics provides 11

11 App iq Map Baseline Diagnose Enterprise Live Customer Journeys for Every Business Transaction Move Fast, Follow Everything & Focus on What Matters Most Private Cloud Network Business iq Lightweight Agents Deployed Throughout Application Environment Auto Instrument Auto Configure Public Cloud 12

12 App iq Map Baseline Diagnose Enterprise Live Customer Journeys for Every Business Transaction Move Fast, Follow Everything & Focus on What Matters Most Private Cloud Network Business iq Every User, Every Transaction Automates Discovery and Correlation Public Cloud Dynamically Updated 13

13 App iq Detection of Issues Before Customers Notice Map Baseline Diagnose Enterprise Move Fast, Follow Everything & Focus on What Matters Most Private Cloud Network Business iq Automatic Baselines for Every Metric Machine Learning Anomaly Detection Public Cloud Prevent IT Alert Storms 14

14 App iq Immediate and Automated Code Level Diagnostics Map Baseline Diagnose Enterprise Move Fast, Follow Everything & Focus on What Matters Most Private Cloud Network Business iq No Sifting Through Log Files Low Overhead in Production Fix Problems in Live and Pre-Production Public Cloud 3-CLICKS to ROOT-CAUSE Down to the line-of-code 15

15 App iq Customer Experiences Managed at Scale Application Components 10s 100s 1,000s Map Baseline Diagnose Move Fast, Follow Everything & Focus on What Matters Most 10,000s Enterprise Business iq Deploy at Scale Visualize at Scale Manage at Scale 16

16 App iq App iq Real Time Performance Intelligence Total Cost $1,800 Map Baseline Business iq Diagnose Business iq Enterprise Move Fast, Follow Everything & Focus on What Matters Most London Business iq Automatically Collected Travel Airways API Fully Correlated Mike Smith Platinum Customer Ready for Real-Time Insights 17

17 App iq Business iq Move Fast Follow Everything Focus on What Matters Most Auto-discover and Map No Manual Configuration Baseline Every Metric Production Monitoring Low Overhead All User Transactions Unified Platform One Consistent UI Real-time Context

18 Thank You