Earnings Release 3Q16. November 4, 2016

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1 Earnings Release 3Q16 November 4, 2016

2 DISCLAIMER This notice may contain estimates for future events. These estimates merely reflect the expectations of the Company s management, and involve risks and uncertainties. The Company is not responsible for investment operations or decisions taken based on information contained in this communication. These estimates are subject to changes without prior notice. This material has been prepared by Multiplus S.A. ( Multiplus or the Company ) includes certain forward-looking statements that are based principally on Multiplus current expectations and on projections of future events and financial trends that currently affect or might affect Multiplus business, and are not guarantees of future performance. They are based on management s expectations that involve a number of business risks and uncertainties, any of each could cause actual financial condition and results of operations to differ materially from those set out in Multiplus forward-looking statements. Multiplus undertakes no obligation to publicly update or revise any forward looking statements. This material is published solely for informational purposes and is not to be construed as a solicitation or an offer to buy or sell any securities or related financial instruments. Likewise it does not give and should not be treated as giving investment advice. It has no regard to the specific investment objectives, financial situation or particular needs of any recipient. No representation or warranty, either express or implied, is provided in relation to the accuracy, completeness or reliability of the information contained herein. It should not be regarded by recipients as a substitute for the exercise of their own judgment. 2

3 HIGHLIGHTS 21.9 billion of POINTS ISSUED An increase of 4.1% vs. 3Q15, and 19.7% vs. 2Q16 GROSS BILLINGS OF POINTS of R$ million A reduction of 8,8% vs. 3Q15 and na increase of 5,4% vs. 2Q16 GROSS PROFIT of R$ million An increase of 10.6% vs 3Q15, and 1.7% vs. 2Q16 GROSS MARGIN of 36.1% An increase of 5.9 p.p. vs. 3Q15 and 0.7 p.p. vs. 2Q16 NET INCOME of R$ million A reduction of 7.4% vs. 3Q15 and 1.7% vs. 2Q16 15,6 million members An increase of 15.7% 3

4 POINS PURCHASE DIRECTLY ON MULTIPLUS MARKETPLACE BUY POINTS Without sufficient number of points on your account? Complete your balance buying Multiplus points. Volume points purchased in the quarter increased 344% vs. 3T15 6 times higher in the number of participants buying points for the first time* 6 times increase in the average ticket of number of points purchased* * Compared to a week without any campaign 4

5 CAMPAIGNS OF ACCUMULATION FOR CREDIT CARD HOLDERS Incredible opportunities for the accumulation of points to customers of all Multiplus financial partners Up to 50% of bonus High engagement of participants An increase in the average ticket of the number of points transferred during campaigns 5

6 REDEMPTION AND ACCUMULATION CAMPAIGNS WITH RETAIL PARTNERS REDEMPTION RESULTS: Na increase of 41% of points redeemed +60% of members redeeming points during the campaign Na increase of 87% the number of people accessing our marketplace ACCUMULATION RESULTS: Na increase of 19% of points accumulated +41% of members accumulating points during the campaign Na increase of 8.5 times of the average ticket of the number of points accumulated * Compared to a week without any campaign 6

7 INCENTIVE CAMPAIGNS OF THE AIRLINE TICKETS REDEMPTION BUCKLE UP SUPER PROMOTION CONDUCTED IN SEPTEMBER SHOWED THAT 90% OF REDEMPTIONS WERE MADE FOR THE OFFERED ROUTES * Compared to a week without any campaign AN INCREASE OF 18% OF THE NUMBER OF POINTS REDEEMED 7

8 PONTUS CORRETORA INCREASES ITS PLANS PORTFOLIO Opportunity to accumulate 21K of Multiplus points in the first year of the plan! In addition to the monthly points accumulation, get a bonus of 7,000 Multiplus points! 8

9 PARTNERSHIP WITH INCENTIVALE: MULTIPLUS GIFT CARD THE INCENTIVE SOLUTION FOR YOUR COMPANY AND YOU EMPLOYEES An incentive card for companies and its employees An innovative way to reward and incentive internal teams, distributors and resellers, in order to reach objectives and goals Strengthening our activity in the B2B segment, showing the versatility and benefits of loyalty programs 9

10 4Q16 As Melhores da Istoé Dinheiro: 1st place in the category "Financial Services" Great Place to Work: The Best Company to Work For Valor Inovação Brasil: 5th place in the category "Financial Services" Melhores e Maiores da Exame: The Most Profitable Company 3Q16 e-awards Braspag: 2nd place in the category "e-commerce Design and Usability 2Q16 10

11 OPERATING RESULTS MEMBERS (million) % POINTS ISSUED (billion) + 4.1%

12 NON-AIR REDEMPTIONS AND BREAKAGE RATE NON-AIR REDEMPTIONS (%) BREAKAGE RATE (%) p.p p.p. 19.0% 17.8% 18.1% 18.1% 17.8% 17.7% 13.7% 13.6% 15.5% 14.4% 12

13 FINANCIAL RESULTS GROSS BILLINGS OF POINTS (R$ milhões) - 8.8% NET REVENUE (R$ million) GROSS MARGIN (%) - 7.5% % 34.6% 33.2% 35.4% 36.1% Pontos resgatados (bilhões) Receita líquida Margem bruta 13

14 FINANCIAL RESULTS NET INCOME (R$ million) NET MARGIN (%) - 7.4% CASH GENERATION (R$ million) % 24.7% % 22.4% 25.1% 24.7% Lucro líquido Margem líquida Obs: O valor exclui efeitos de antecipações a fornecedores/de clientes e pagamentos de dividendos e JCP 14

15 Thank you! ri.pontosmultiplus.com.br