DMG MORI Service Plus safeguarding your productivity

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1 DMG MORI LifeCycle Services safeguarding your productivity Our products your success. Inspection Plus

2 Inspection Plus Select and protect boost your performance. The product family gives you maximum machine availability, lower operating costs and high-performance precision throughout your machine s entire life cycle. Pick and choose the modules best suited to your needs and enjoy the benefits of a long-term partnership, offering you top terms and conditions. Our products your success! Inspection Plus Our inspection agreement ensures you always know what s going on. Our service professional provide you with a detailed status report after every Inspection Plus inspection. Manufacturer maintenance ensures maximum machine availability, allowing you to benefit from the top terms and conditions of regular maintenance by our specialists. We help you maintain your machine and show you all you need to know about performing your own maintenance from now on. TOP quality for producing your workpieces. products offer you a range of service options ensuring the sustained precision of your DMG MORI machine. Our exclusive insurance package for DMG MORI customers. Guaranteed quick and all-round support. Service Plus your benefits:»»»»

3 Your service info + + Term: 3 years (new machines) or 2 years (existing machines) + + Service call: 1 working day per inspection / year / shift Enquiries: Please contact your local DMG MORI service team. Inspection Plus assured productivity. For you, regular inspections mean more reliable production. With Inspection Plus, we provide you with a detailed status report and replacement of the most important consumables at intervals of 2,000 machine hours, all at a fixed rate. If we identify the need for any additional servicing, we ll offer you a 10 % special discount on the services and parts required. What Inspection Plus* includes + + Operating media check including pneumatics, hydraulics, cooling and ventilation, central lubrication + + Depending on the machine: inspection of covers and windows, main and axis drives, tool changer and magazine, etc. + + Replacement of selected consumables such as filter cartridges, filter and lithogrease are already covered * The range of options available for this product may vary from country to country. Special offer: 10 % special discount on any additional services and replacement parts identified during inspection. +»»»»»» % special discount on any additional services and replacement parts identified during maintenance or inspection + + Maximum machine availability and lower operating costs + + Predictable maintenance and inspection intervals + + Attractive cost benefits compared to one-off maintenance or inspection + + Maintenance message confirmation by MachineCheck

4 Inspection Plus professional maintenance for maximum machine availability. Maintenance agreements for boosting your productivity and reducing your operating costs. Our specialists perform condition-based maintenance using a maintenance checklist. Your Plus: The fixed rate covers the replacement of all consumables and you enjoy the benefits of an additional 10 % discount on any replacement parts recommended by our specialists. What * includes + + All-round maintenance by machine manufacturer s service professionals + + The fixed rate includes the replacement of all consumables such as wipers, filters, filter pads and brushes as required + + The maintenance level is adapted to meet machine running time requirements + + Maintenance message confirmation by MachineCheck * The range of options available for this product may vary from country to country. Your service info + + Term: 3 years (new machines) or 2 years (existing machines) + + Service calls: From 1 working day (varies from machine to machine) Enquiries: Please contact your local DMG MORI service team. Your benefits + + High productivity due to reduction of unscheduled downtime and maximisation of machine availability + + Predictable maintenance and operating costs + + Price benefits compared to one-off maintenance 10 % special discount on additional services and replacement parts identified during maintenance. +

5 Your service info + + Service calls: From 1 working day (machine-dependent) Enquiries: Please contact your local DMG MORI service team. professional DIY maintenence we ll show you how. DMG MORI trains service professionals: With, our technical specialists teach you everything you need to know about servicing your machine after 2,000 hours of running time. Carry out future machine maintenance yourself, cut costs and save valuable time. What includes + + Replacement of the most critical consumables and thorough training for 2,000-hour maintenance + + ikey training (Inspection Keys) + + Maintenance message confirmation by MachineCheck On-site customised maintenance training on your machine, including an attractive consumables replacement package. +

6 Inspection Plus topquality products for highprecision machines. Take advantage of our precisely tailored service options for enhancing the precision of your machine. Whether you operate lathes or milling machines we offer everything you need to enhance and safeguard precision in your manufacturing processes. 1 1 VDI laser measurement Ensures both precision and production quality with laser measurement carried out by our highly qualified engineers. 2 Geometry check* Full geometry measurement by DMG MORI ensures optimum precision. 3 3 Lathe alignment toolbox* Align your lathe yourself. This set of premium tools has everything you need for precise lathe alignment. 4 3D quickset * The do-it-yourself solution for ultimate kinematic precision: The 3D quickset is a tool kit for measuring and correcting kinematic precision. 5 Measuring sensor Ideal for zero point determination, workpiece alignment and clamping, checking the geometry of workpieces and tools and identifying collision risks in the working area. We are happy to help you set up your machine for any component you wish to work on. 6 Training Stay at the cutting edge of technology. The DMG MORI Academy offers you basic and advanced training courses in measuring sensor techniques and kinematics tailored to the requirements of your machine. Browse through our programme and book your course at: * With optional on-site instruction. Your service info You can also order quickly and easily our portfolio at our online shop. If you have any questions or require further information, our experts at your nearest DMG MORI branch are always happy to assist. 6

7 quick solution and 100 % cost coverage. The new insurance concept from our partner Allianz exclusively for DMG MORI customers gives you quick and all-round support and complete control over your costs when you purchase a new machine. Take advantage of optimum security: single-shift operations % p. a. // twoshift operations % p. a. // three-shift operations % p. a. // The prices quoted are subject to 20 % insurance premium tax and are based on the machine purchase price (including optional extras) + Highlights + + Immediate settlement of claims, e. g. installation of a replacement spindle + + No notification requirement in case of shift changes if less than or equal to 4 months p. a. Your benefits insurance plus % reimbursement place your trust in our hands. an exclusive offer for dmg mori customers A product by + + No excess in the event of a claim + + Fixed premiums for 36 months + + No deductions for natural wear and tear (spindles and parts with a service life 5 years) Availability: Can only be concluded for DMG MORI machines within 2 months after commissioning. This product is currently only available in Germany. Other countries on request. Requirement: Completion of a Service Plus agreement, or attendance at a Mechanics service training session at the DMG MORI Academy. Enquiries: Please contact your local DMG MORI service team.

8 DMG MORI LifeCycle Services DMG MORI LifeCycle Services more than just a machine. All our Service Hotlines can be found at: Local presence is our global strength. That s why we offer you emergency assistance around the clock. Whenever you need them, our experienced and highly-qualified DMG MORI service staff can be contacted on your local 24 / 7 Service Hotline, 24 hours a day, 7 days a week. Maximise productivity, extend life cycles! DMG MORI 24 / 7 Service Hotline we solve up to 60 % of all problems over the phone. Call us for immediate support. DMG MORI Training Turbocharge your productivity and professional knowledge. Get the maximum out of your machine. A unique product portfolio our expertise guarantees your productivity. All products and services of the DMG MORI LifeCycle Services portfolio can be found online at: DMG MORI Service Maintenance, repairs or preventive servicing. You can depend on our certified technicians. DMG MORI Replacement Parts Efficient logistics, rapid delivery times, > 95 % replacement parts availability. Order on our 24 / 7 Service Hotline. PRO.D6611_0515UK Subject to technical changes. The machines depicted here may feature options, accessories and different control configurations. DMG MORI Services GmbH Gildemeisterstraße 60, D Bielefeld Tel: +49 (0) , Fax: +49 (0) 5205 / info@dmgmori.com,

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