ISO Consumer product safety Guidelines for suppliers Presented by: Robert Pollock, UL Chair US Technical Advisory Group for ISO 10377

Transcription

1 ISO Consumer product safety Guidelines for suppliers Presented by: Robert Pollock, UL Chair US Technical Advisory Group for ISO Underwriters Laboratories Inc.

2 This information is being furnished by PPAI for educational and informational purposes only. The Association makes no warranties or representations about specific dates, coverage or application. Consult with appropriate legal counsel about the specific application of the law to your business and products.

3 Consumer Safety

4 Placing Safe Products on the Market 1. Identifying hazards 2. Assessing risks 3. Implement risk reduction measures 4. Reducing risks in production 5. Traceability 6. Communicating use and warning information to consumers 7. Monitoring the product in the marketplace 8. Identifying any safety risks and managing them

5 Where do you find practical guidance? ISO Committee on consumer policy (COPOLCO) requested a project be initiated In 2009, ISO PC 243 was formed to write ISO 10377

6 Purpose of ISO Reduce the product safety risk to consumers 2. Reduce the risks to suppliers 3. Provide consumers with the information they need in order to make informed choices with respect to the safe use and disposal of consumer products 4. Assist governments by improving the safety of consumer products

7 ISO PC 243 Committee Membership Members Argentina Australia Brazil Canada Chair Chile China Korea Malaysia USA Liaison Members GS1 Russia

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9 Basic Principals 1. Promoting a product safety culture within the organization 2. Promoting a product safety culture outside the organization 3. Commitment to providing safe products 4. Continual improvement 5. Precautionary approach 6. Sharing information

10 The Supply Chain

11 Commitment to providing safe products 1. Competency and training 2. Adequate resource allocation 3. Records management and document control

12 Continual Improvement

13 Continual Improvement

14 Continual Improvement

15 Continual Improvement

16 Applicable Laws, Regulations and Standards

17 Product Identification and Traceability 1. What are the traceability laws or regulations for the countries where the products will be marketed? 2. Does the product carry a unique identifier? 3. Can you trace back to the original source of the product?

18 Understanding the role of Consumers 1. Will consumers understand the intended use of the products or limitations on use? 2. How will consumers use your product? 3. Will your product be used by vulnerable consumers (children, elderly, disabled)?

19 Safety in Design 1. Design specifications

20 Safety in Design 1. Design specifications 2. Foreseeable use

21 Safety in Design 1. Design specifications 2. Foreseeable use 3. Foreseeable misuse

22 Safety in Design 1. Design specifications 2. Foreseeable use 3. Foreseeable misuse 4. Unforeseeable misuse

23 Risk Assessment

24 Risk Reduction

25 Safety in Production 1. Safety Culture 2. Verification of raw materials, components and subassemblies 3. Production Quality Monitoring 4. Finished Product Testing

26 Safety in the Marketplace 1. Pre-purchase agreement 2. Proactive data collection 3. Ongoing assessment of product conformance 4. Warranty and servicing 5. Product incident investigation (ISO Product Recall)

27 Annexes and Bibliography Annex A List of ISO Standards and Guides Annex B Guidance for small businesses Annex C Hazard identification and risk evaluation Annex D Product safety management plans Bibliography List of national, regional and international guides and standards on consumer product safety

28 Where can I get a copy of ISO 10377?

29 Product Safety Resources PPAI: Product Safety powered by PPAI: Consumer Product Safety Commission: Manufacturing/Business-Education/Business- Guidance/Promotional-Products/ UL: or Questions?

30 Thank you Questions?