RetailManager. Subscription. Monthly Subscription Agreement

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1 RetailManager Subscription Monthly Subscription Agreement

2 2 MYOB RetailManager Subscription Monthly Subscription Agreement Essential tools and resources that help you work more efficiently within your retail business Becoming a subscriber to MYOB RetailManager will give you many benefits including: 1 Latest version MYOB RetailManager RRP $ days a week Retail Enhancement and Support RRP $769 per annum 3 All updates to RetailManager automatically sent to you 4 Regular Communications 5 Special offers and discounts 6 Integrates with MYOB AccountRight business management software product suite 7 A single remote site licence 8 Access to the MYOB RetailManager Professional (RPM) national network to provide on-site assistance where required. All this for just $695 up-front and $59 per month 1 $59 per month direct debit payments charged to your nominated credit card 2 30 day cancellation notification 3 Additional network licences covered in the $59 monthly fee 4 Buy direct from MYOB or via an MYOB RetailManager Professional. Welcome to MYOB RetailManager the complete retail management system Our retail software is designed, developed and tested in close collaboration with existing retail businesses. By automating many of your key store procedures and processes, MYOB RetailManager makes it easy to: > Process sales fast, including lay-bys and accounts > Manage your inventory > Identify where you re making money > Comprehensively manage pricing > Attract and retain customers via Customer Relationship Management (CRM) tools > Easily work out your GST and integrate with selected MYOB AccountRight software. Helping your business 7 days a week Your MYOB RetailManager subscription entitles you to technical support 7 days a week, exclusive discounts, regular communications, special offers and more. Our retail contact centre is open during the following hours: Monday to Wednesday Thursday to Friday Saturday to Sunday (Australian Eastern Standard Time) 9.00am 7.00pm 9.00am 9.00pm 9.00am 5.00pm Integrates with your MYOB AccountRight business management software RetailManager works with most of MYOB s AccountRight business management software, so that you can easily transfer the information you capture at the point of sale to your back office saving time and money. MYOB RetailManager for fast sales processing Processing sales takes just a few seconds with MYOB RetailManager. The sales screen options can be customised to suit your needs: > Customise and display payment types as preferred > Skip fields to speed up the sales process > Manage staff access by hiding or locking fields > RetailManager handles discounts, credit notes, gift vouchers, returns, quotes, sales orders and customer special orders. You can also record sales using multiple tender types, such as taking part payment by cash and the remainder on EFTPOS.

3 3 MYOB RetailManager Subscription Monthly Subscription Agreement MYOB RetailManager your business management tool With a few mouse clicks MYOB RetailManager creates comprehensive reports to give you more insight into how your business is performing. It gives you the information you need to make the decisions that will turn your business into a success. > Identify what s selling and what s not > Create comprehensive margin reports > Monitor and review your sell-through process for efficiency > Identify what you ve marked down and when > Manage your GST reporting more easily. MYOB RetailManager reach your customers the easy way Reach your customers effectively With RetailManager you can effectively target your customers with special offers, promotions and newsletters. The builtin tools help you to build relationships and encourage your customers to shop with you more often. You can select customers through various filters including location, pricing grades, dollars spent, number of sales and gross profit. Save more time with increased connectivity invoices, quotes, sales orders, lay-bys, customer special orders and customer statements. You can even purchase orders to your suppliers to streamline your ordering process, with the added benefit of reduced postage costs. Bar code your customers Planning a promotion? Run promotions with ease. Just set up the required start and end dates, and MYOB RetailManager will adjust promotional pricing automatically. The promotional pricing feature enables you to: > Prepare in advance Set up a promotion, dates and times, to seamlessly start and end sale periods > Set and alter your pricing Mark up, mark down or set a specific dollar amount for your promotions > Keep track of what s selling Monitor the progress of a single or multiple promotion using the promotions activity report > Save time The system automatically re-sets the normal selling price at the end of the promotion. MYOB RetailManager your complete inventory management tool RetailManager allows you to classify your stock into departments and up to 3 user-defined categories (such as Style, Colour and Size). This makes stock replenishment and re-ordering a breeze. Run stocktakes on single items, particular departments or categories, or on all items in your store. Print barcode labels for stock items and packing slips to use as checklists. Add pictures to stock items in jpeg, gif and bitmap file formats. Set up low stock level warnings and automatically create purchase orders for stock that has fallen below its minimum quantity. Configure Packages/Kits which allows you to create one master item which includes a number of other items as components. MYOB RetailManager can print bar codes labels for your Customers details. Customer bar code labels can then be used to create membership cards for customer loyalty programs and to speed up the sales process.

4 4 MYOB RetailManager Subscription Monthly Subscription Agreement Recommended system requirements Installation Installation > Windows 7 (Service Pack 1) > Windows Vista Ultimate (Service Pack 2) > Windows Vista Business (Service Pack 2) > Windows XP Professional (Service Pack 3) Hardware > 1.5GHz Intel Pentium 4 processor (or equivalent) with 1GB RAM > 15GB of hard disk space > 32 bit colour, 1024x768 screen resolution > Local or network printer required to print dockets, reports, etc. Software > Internet Explorer 7 (32 bit or above) How to purchase MYOB RetailManager Subscription You can purchase MYOB RetailManager Subscription by calling MYOB on or via a RetailManager Professional (RMP). Visit to search for an RMP in your area. RetailManager Professionals MYOB RetailManager Professionals (RMP s) have a high level of both functional and technical proficiency with MYOB RetailManager. They are able to provide you with assistance from pre-sales enquiries and implementation right through to after-sales service. Depending on their area of expertise, the services an RMP can provide includes: > MYOB Retail Business Management and Point of Sale Software demonstrations > Selecting the appropriate MYOB Business Management/ Point of Sale solution for your business needs > Advice on Point-of-sale equipment, including cash drawers, docket printers and barcode scanners > Installation and setup > Training > Ongoing support > Integration with your existing accounting, information and business management systems. MYOB provides a continual flow of information, resources and knowledge to RMP s to ensure they are kept up to date with the latest product developments, techniques and tips. Some RMP s offer in-depth consulting and can recommend and implement a retail system. Others are computer resellers who specialise in retail hardware such as cash drawers, docket printers and so on. Others offer the services of a specialist reseller combined with a consulting service which focuses on retail businesses. Therefore the expertise of the RMP you choose will depend on your specific requirements. Visit to find a RetailManager Professional in your area.

5 5 MYOB RetailManager Subscription Monthly Subscription Agreement Step 1 Your registration details Contact name Date of purchase Serial number (if purchased from a RetailManager Professional located on CD sleeve) Business owner Company name Type of retail business Number of employees Street address (no PO boxes please) State Postcode Postal Address State Postcode Phone Fax address (required for updates and important information on your software) Name of RetailManager Professional (if applicable, the person who sold you this MYOB product) Please indicate if you would also like your Unlock Code forwarded to you by: Fax Step 2 Select your RetailManager licence(s) MYOB RetailManager single workstation licence MYOB RetailManager up to 3 workstation licences MYOB RetailManager up to 4 workstation licences MYOB RetailManager up to 5 workstation licences More than 5, please advise quantity Step 3 Monthly Credit Card Charge Authority YES, I would like to purchase MYOB RetailManager Subscription at an initial cost of $695 and $59 per month thereafter. Your credit card details I authorise MYOB Australia Pty Ltd, until further notice in writing, to debit the monthly instalment charge for my MYOB RetailManager Licence subscription from my nominated credit card as detailed below: Card type Visa MasterCard Credit card Expiry Date Cardholder s name Signature Date Please send my Tax Invoice by: Fax

6 6 MYOB RetailManager Subscription Monthly Subscription Agreement Monthly Credit Card Charge Authority Terms and Conditions 1.1 By signing a Credit Card Charge Authority you have authorised MYOB Australia Pty Ltd to deduct monthly instalments for your subscription for MYOB RetailManager. 1.2 MYOB Australia Pty Ltd will arrange for funds to be debited from your nominated credit card as authorised by you, on the first working day of each month. 1.3 The first payment will be pro-rated according to the start date of your subscription for the appropriate number of days remaining in the current month. 1.4 Your subscription is a monthly agreement. It is your responsibility to advise MYOB Australia Pty Ltd if you do not wish to continue your subscription. All cancellations must be made in writing 30 days prior to your requested cancellation date. 1.5 Upon cancellation of your subscription your licence to use the software will be revoked and you agree to return the software and delete all copies from your systems. Your data files will be deregistered. 1.6 Unless notification to cancel your subscription is received from you, your subscription will automatically continue on a monthly basis with debit payments charged to your nominated credit card to cover each further monthly subscription period. 1.7 It is your responsibility to ensure that you have sufficient credit available on your credit card to cover your debit payment each month and that your card details are current and correct. 1.8 Should a credit card payment default, MYOB Australia Pty Ltd will notify you in writing immediately and allow five (5) working days for you to respond. 1.9 Should a response not be received within the 5 working days allowed, MYOB Australia Pty Ltd may list your payment default with Baycorp Advantage (CRAA). Defaults are listed for a period of five (5) years and may have an adverse effect on your credit rating You may incur fees or charges imposed by MYOB Australia Pty Ltd, to cover administration fees for the collection of any outstanding debt under this agreement The right to use the software relies on you continuing to pay the monthly subscription fee. If you fail to pay all applicable licence fees and this is not rectified in line with MYOB s payment processes MYOB Australia Pty Ltd will cancel your software licence and you will be required to return all copies of the software and delete all copies from your systems If you believe that there has been an error in debiting your credit card you should notify us immediately on so that we can resolve your query promptly If MYOB Australia Pty Ltd concludes, as a result of our investigations, that your credit card has been incorrectly debited MYOB Australia Pty Ltd will arrange a refund of the incorrect debit Confidentiality all information provided to MYOB Australia Pty Ltd is completely confidential and protected by the MYOB privacy policy which can be viewed at MYOB reserves the right to change pricing without notice.

7 7 MYOB RetailManager Subscription Monthly Subscription Agreement MYOB RetailManager Licence Agreement IMPORTANT SOFTWARE LICENCE AGREEMENT, READ THIS AGREEMENT CAREFULLY. This Software Licence Agreement defines the terms of sale and use of the MYOB RetailManager software and related User Guide and explanatory materials (the Product) and is the Licence referred to on the packaging of the Product. HOWEVER, if the Licence Agreement contains anything of which you were not aware prior to purchasing the Product or do not agree to be bound by, DO NOT INSTALL THE SOFTWARE but return the Product to the reseller in its entirety and a full refund of the purchase price will be made. For the purpose of this agreement the Product shall include any modified versions and upgrades subsequently licenced to you. By installing and retaining the Product you are confirming that you have purchased the Product subject to this Licence and are bound by its provisions. 1 Scope of Licence MYOB Australia Pty Ltd ( MYOB ) as authorised publisher of the Product, hereby grants to you, the original purchaser, a paid-up, personal, non-exclusive and non-transferable Licence to use the Product subject to the terms and conditions of this Agreement. (a) Single Computer Network: You may use the Product on only one computer network that you own or operate at a single physical location and only then in respect of data files created by you or by another licenced user. You may transfer the Product from one computer to another that you own or operate on this network provided that you do not use or permit the usage of the Product on more than the licenced number of computers or computer terminals at a time, nor permit the usage of the Product on more than one network at any one time, nor permit the Product to be used in respect of data files not created by you or by another licenced user. In the event of an upgrade or product exchange the Licence hereby granted is automatically transferred to the new version or product. All rights in respect of the original product shall lapse and no further use of same shall be permitted. (b) Copies: You may not copy or duplicate the Product, except as necessary solely for archival purposes, Product error verification, or to replace defective storage media, provided you keep the original and the copies. You may not alter, decompile or disassemble the Product. You may not make copies of the related explanatory materials. (c) Transfers. You may not sub-licence, lease, rent or lend the Product or otherwise transfer any of your rights under this Agreement. Subject to the prior written consent of MYOB and the agreement of the transferee to be bound by the terms of this Agreement, you may permanently transfer the Product (together with any backup copies you have made). However, you may not retain any copies of the Product. (d) Term: The Licence granted in this Agreement is effective until terminated. You may terminate it at any time by destroying the Product, together with all copies, or by returning them to MYOB. If you fail to comply with any term or condition of this Agreement, this Licence will terminate and, upon any such termination, you agree to immediately destroy the Product, together with all copies, or to return them to MYOB. Termination of this Licence shall be in addition to and not in lieu of any other remedies available to MYOB. Where you have entered into a Subscription Agreement with MYOB in respect of your use of the Product, the Licence granted in this Agreement will terminate if the Subscription Agreement terminates. (e) Protection and Security: You agree to use your best endeavours and to take all reasonable steps to safeguard the Product to ensure that no unauthorised person has access to the Product and that there is no unauthorised copying or distribution of the Product. (f) Software Use Right: Where you have entered into a Subscription Agreement with MYOB in respect of your use of the Product, your right to use the Product relies on you continuing to pay the monthly subscription fee. 2. Enhancement and Support Where you have entered into a Subscription Agreement with MYOB in respect of your use of the Product, your payment of the monthly subscription fee entitles you to ongoing enhancement and support, called MYOB Cover.. If you have purchased the Product, the initial purchase price includes a 12 month subscription to MYOB Cover. On the expiration of this period, you can extend your MYOB Cover subscription at your expense. 3 Limited Warranty and Disclaimer MYOB member companies warrant that the media on which the Product is provided are free from defects in materials and workmanship under normal use for a period of 90 days from the date of your original purchase. Except for the limited warranty described above, the Product is sold as is, and you are assuming the entire risk as to its quality and performance. It is your responsibility to verify the results obtained from the use of the Product. If during the 90-day limited warranty period, you discover physical defects in the media on which the Product is supplied, MYOB will replace it at no charge to you, provided you return the item to be replaced with proof of purchase to MYOB. THIS IS YOUR SOLE REMEDY. IN NO EVENT WILL MYOB BE LIABLE TO ANY PERSON FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR SIMILAR DAMAGES, EVEN IF MYOB HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some jurisdictions do not allow the exclusion or limitation of implied warranties or of liability for incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. In the event that any of the above limitations or exclusions are held to be unenforceable, MYOB s total liability shall not exceed the amount of the Licence fee you paid. 4 Entire Agreement This Licence (and Subscription Agreement if applicable) constitutes the entire agreement between MYOB and you and any prior representations, statement or undertaking howsoever made are expressly cancelled. No amendment or modification to this Licence shall be valid unless it shall be in writing and signed by an authorised representative of MYOB. APM

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