Test 1. 1 hour and 30 minutes. Telephone message. Claudia Lang caught 9.30 flight due here now, not XreAdInGX. PArT one.

Transcription

1 Cambridge English usiness 5 Preliminary Exerpt Test 1 reding nd WrITInG 1 hour and 30 minutes XredInGX PrT one Questions 1 5 Look at questions 1 5. In eah question, whih sentene is orret? For eah question, mark one letter (, or ) on your nswer Sheet. example: When does Claudia Lang expet to arrive? Telephone message Claudia Lang aught 9.30 flight due here now, not The orret answer is, so mark your nswer Sheet like this: ESY-TO-USE WESITE SPECILISTS IN COMPNY VEHICLES COMPETITIVE QUOTES FROM RNGE OF INSURERS Use this website to renew a vehile insurane poliy. laim on your vehile insurane. find heaper vehile insurane. 20 in this web servie Cambridge University Press

2 Cambridge English usiness 5 Preliminary Exerpt Reading 2 From... To... Subjet: Distribution Manager Distribution ssistant Deliveries This is Fastway s first month delivering our goods to orporate ustomers. Please ompare expenditure with last month s. What should the Distribution ssistant do? work out if delivery osts have hanged hange to a new delivery ompany ontat orporate ustomers about hanges to deliveries 3 PHOTOCOPIER Please load paper in the orret diretion first hek side of pakaging for instrutions. Remove pakaging to hek diretions on how to load paper. Refer to information on the pakaging to see how to load paper. Load paper aording to the instrutions on the side of the photoopier. 4 Calling urrent managers and management trainees! Join the Corliss Institute for unlimited aess to our management database Members of the Corliss Institute an use its information resoures. The Corliss Institute organises training for its members. nyone an apply to beome a member of the Corliss Institute. 5 ndrew Mr Jin has postponed today s meeting. Please phone his assistant on Thursday to make new arrangements. Sue Mr Jin s assistant will ontat ndrew to hange the day. The meeting with Mr Jin will now take plae on Thursday. Mr Jin would like to meet at a later date. 21 in this web servie Cambridge University Press

3 Cambridge English usiness 5 Preliminary Exerpt Test 1 PrT TWo Questions 6 10 Look at the list below. It shows a range of business books available from an internet bookseller. For questions 6 10 on the opposite page, deide whih book ( h) eah person needs. For eah question, mark one letter ( h) on your nswer Sheet. Do not use any letter more than one. This week s most popular business books New Tehnologies ompanies to invest in Great nswers to Diffiult Interview Questions Negotiating International Contrats d Whih M? Guide to the est Courses e Ditionary of usiness Terms F How to Sell your Produts G The Perfet Projet Manager h Getting what you want in the offie 22 in this web servie Cambridge University Press

4 Cambridge English usiness 5 Preliminary Exerpt Reading 6 Sandy Powell is finding the voabulary on his international marketing ourse very demanding, and needs a suitable referene book. 7 Ingrid Grieg-Gran would like a pay rise and is worried about how to approah her boss. 8 Ram anerjee is applying for a job in a new ompany and needs some advie about preparing for the seletion proess. 9 elinda Thomas is onsidering buying some shares in internet businesses for a projet on her M ourse. 10 Doreen Yip designs software for major ompanies and plans to expand her firm s ustomer base. 23 in this web servie Cambridge University Press

5 Cambridge English usiness 5 Preliminary Exerpt Test 1 PrT Three Questions Look at the harts below. They show a manufaturing ompany s prodution levels, the number of staff in its prodution department, and its average annual market share over a ten-year period. Whih year does eah sentene (11 15) on the opposite page desribe? For eah sentene, mark one letter ( h) on your nswer Sheet. Do not use any letter more than one. Prodution levels and number of prodution staff 000s 850 Units produed Prodution Staff Units produed Prodution staff C D E F G H Year nnual average % Market share C D E F G H Year 24 in this web servie Cambridge University Press

6 Cambridge English usiness 5 Preliminary Exerpt Reading 11 While employee numbers rose and more units were produed than in any previous year, market share delined. 12 In this year output inreased despite staff uts, but market share remained the same as the previous year. 13 The workfore was smaller than the previous year, and neither output nor market share inreased. 14 Market share fell from the previous year s level, and output was almost at its lowest for the period. 15 lthough fewer staff were employed than the previous year, output was higher and market share reovered to the level of two years earlier. 25 in this web servie Cambridge University Press

7 Cambridge English usiness 5 Preliminary Exerpt Test 1 PrT Four Questions Read the artile below about a takeover battle between a hotel hain and an investment ompany. re sentenes on the opposite page Right or Wrong? If there is not enough information to answer Right or Wrong, hoose Doesn t Say. For eah sentene (16 22), mark one letter (, or ) on your nswer Sheet. Unigroup, the hotel hain, has reently announed that it will lose its headquarters in London as part of its attempt to redue osts ahead of its break-up. The group, urrently fighting off a takeover bid from Rokford Investments, is keen to show shareholders it an save 100m as part of its defene. It is also selling hotels in London and several more in the US. Unigroup has started a programme there for making staff redundant and is onsidering further job uts aross Europe. Unigroup spent Friday putting forward its arguments to shareholders. It is understood that the shareholders have asked the Unigroup ompany to postpone the meeting at whih they will vote on Rokford s offer. This will also give Rokford the hane to reonsider the pakage it is offering, parts of whih were ritiised by its own shareholders. Rokford has maintained that Unigroup shareholders have given it a friendly reeption, but refused to omment on its bid, urrently worth 648p per share. The battle inreased last Friday when Unigroup management omplained to the Takeover oard about negative omments a Rokford representative had made about the ompany at a press onferene earlier that day. Rokford later apologised for what its representative had said. 26 in this web servie Cambridge University Press

8 Cambridge English usiness 5 Preliminary Exerpt Reading 16 The headquarters of Unigroup will lose after the rest of the business has broken up. Right Wrong Doesn t say 17 Unigroup is utting osts to help persuade shareholders to rejet a rival takeover bid. Right Wrong Doesn t say 18 Unigroup s US staff who have already lost their jobs were senior managers. Right Wrong Doesn t say 19 Unigroup s shareholders wish to delay their deision on Rokford s proposal. Right Wrong Doesn t say 20 Rokford s shareholders support the offer their ompany is making. Right Wrong Doesn t say 21 It is believed Rokford will inrease its bid if the urrent one looks likely to fail. Right Wrong Doesn t say 22 Rokford was reported for publily ritiising Unigroup. Right Wrong Doesn t say 27 in this web servie Cambridge University Press

9 Cambridge English usiness 5 Preliminary Exerpt Test 1 PrT FIVe Questions Read the artile below about Contrast, a hain of sandwih shops. For eah question (23 28) on the opposite page, hoose the orret answer. Mark one letter (, or ) on your nswer Sheet. Sandwih Queen In a surprise move, 33% of the shares in privately-owned ritish sandwih hain Contrast, were reently sold to King Coffee, the international offee shop hain. We ould already afford to expand overseas, says Caroline ell, Contrast s Chairman, but didn t know the best way to do it. This way, we ll benefit from King Coffee s experiene, while keeping the two ompanies brands and branhes quite separate. Caroline ell and Johnny Nash s first venture was to set up a lothes shop ten years ago. Later they began selling sandwihes there, and then, finding sandwihes more profitable, gave up selling lothes. During this time ell has been involved in every aspet of the business, inluding sandwih making and now heading the ompany, while Johnny Nash is the Chief Exeutive. With Nash responsible for dayto-day management, ell an find time to onentrate on what she desribes as the seret of their suess: experimenting with different ingredients, to add to the menu. We believe in doing what we do best, she says, so we won t move into other fields. nd our ustomers like our friendly servie, so we ll make sure that doesn t hange. One reason for the friendly servie is that five times a year, the shop managers spend a day at another branh serving ustomers, so that they don t forget what it s like for the sales staff. Senior managers, too, partiipate in this sheme. It s great beause you re in ontat with both ustomers and staff, ell says. We onsidered introduing it for the whole workfore, but it was too diffiult. The ompany see their staff as key, and ell is proud that most managerial appointments ome from within the hain. Some people think that ompanies need to bring managers in from outside, but we haven t found that. In fat we ve done so well that there s a risk we ll stop trying, whih would ruin Contrast. We would like to think that as long as sandwihes stay popular, we ll always be suessful, but of ourse that isn t true. nd will she always be the sandwih queen? If I were just doing it for the money, I ould sell out tomorrow and be rih. ut what matters to me is that the people I work with think I m doing a good job. I ll stay for as long as they think that, but I an t imagine finding anything else more interesting. 28 in this web servie Cambridge University Press

10 Cambridge English usiness 5 Preliminary Exerpt Reading 23 Why has Contrast sold shares to King Coffee? It needs the money to fund expansion abroad. It hopes to learn how to move into foreign markets. It wants to use the King Coffee name in other ountries. 24 How did Caroline ell begin working for Contrast? She was one of the people who started the ompany. She joined the ompany as a sandwih maker. She was appointed at senior manager level. 25 ell s plan for the ompany is to expand the range of sandwihes on offer. move into new types of produts. improve the quality of the ingredients they use. 26 What happens on five days a year? Customers have the hane to talk to managers. Managers go to a different shop to work. ll employees work in another shop. 27 What does ell onsider to be the biggest danger to the ompany? Most of the managers were promoted internally. Sandwih shops are going out of fashion. The management might relax their efforts. 28 ell says she would leave the ompany if she lost the respet of olleagues. made enough money. beame bored with the work. 29 in this web servie Cambridge University Press