Poynt Sales Webinar. June 12th - 8am & 2pm PST

Transcription

1 Poynt Sales Webinar June 12th - 8am & 2pm PST

2 1 Poynt Sales Webinar Powered by Boomtown These Seminars focus on product updates/new features, third party applications and frequently asked questions. If your team needs terminal software training or operations training please

3 2 Todays Agenda 1. Boomtown Sales Hub 2. Poynt Updates: Customers Tabs (pilot) 3. Overview of new Business Applications 4. GUEST: My Rewards New Loyalty App 5. FAQ & Questions

4 3 Ask Questions! Chat Enter Question

5 4 Visit our Boomtown Sales Hub Updates, Sales Content, Marketing & Collateral, Third Party Apps

6 Poynt Updates 5

7 6 Adding Order-Level Discounts or Fees In your Register app, you ll now see a separate button for Discounts and for Fees. These enable you to add a Discount or Fee to the entire order. After tapping the Discounts or Fees button, a newly designed modal will appear. Under Preset, you re able to select from order-level discounts you created in the Catalog app. Selecting Custom will allow you to create a custom discount on the fly to apply to the entire order.

8 7 Enhanced Settings on the Device We ve added some key Business Settings to your Poynt device so that, as an owner, you may access and adjust if necessary. These settings include the ability to manage employees, customize the tips prompted to your customers, adjust your notification settings, and update store contact information. To access, go to Settings > Business Settings on your device

9 PreApproved Payments & Recurring Billing

10 PreApproved Payments Now merchants can securely save customer s card on-file (encrypted) and conveniently set-up a one-time payment or recurring payment plan.

11 PreApproved Payments Merchant Dashboard One-time Save Card on Device Login Merchant Dashboard Lookup customers Create Pre- Approved Payments Recurring

12 PreApproved Payments Merchants can offer Customers to opt-in for Save Card option on device during standard checkout flow.

13 PreApproved Payments Merchant can login to their dashboard and click on the customer tab. Customers who have their cards saved will reflect on the dashboard under the Pre-Approval column.

14 PreApproved Payments The payment will automatically get charged to customers saved card. In case of recurring payments the payments will automatically processed on the scheduled date.

15 PreApproved Payments Merchants will see a Pre-approved Payment page for customers whose cards are saved on-file.

16 PreApproved Payments Merchant can either create setup a quick one-time payment or setup a recurring payment plan

17 PreApproved Payments & Invoicing Pilot We will need more merchants to pilot these features before they re release broadly across the entire Poynt channel. Interested?

18 Poynt s New Business Applications 17

19 Homebase Hiring Feature 18 Homebase has added a new feature that allows the merchant to post open positions instantly across large online employment agencies like Indeed This is a free feature Homebase is traditionally known for timeclock management and employee scheduling Contact Information: margot@joinhomebase.com Interested to learn more?

20 19 Salon Scheduler Appheaven, LLC is putting their Clover App onto the Poynt Terminal to help with appointment booking for Salon Professionals. Starts at $14.99/month and ranges to $29.99/month You can book from both the Poynt Terminal and online via web or smartphone. Contact Information:

21 20 Mango Mint (Coming Soon) Mango Mint is an all-in-one marketing and scheduling platform similar to MindBody. Online marketing & booking software Website & Phone integrations, promotions, and gift cards. Contact Information: More info?

22 21 MyBMR Cash Discounting MyBMR has built a cash discount application that integrates with the Poynt Register Application. Easy to use dashboard that helps track cash discount sales. Contact Information:

23 22 Secondary Screen App (Coming Soon) This new application still has no name but it s being built so that merchants can manage a secondary screen from the Poynt Terminal Across their store the merchant can create campaigns, upload images and get their message across. Contact Information:

24 Guest Speaker 23

25 24 Have merchants interested in the Invoicing or Recurring Payments feature? Please us their MID & TID and we will enable the services. Questions? Joey Marzelli Co-Founder at Boomtown

26 My Rewards for Poynt Sales Presentation

27 building state-of-the-art loyalty solutions since 2013 Who are we? Industry veterans Built a multi-retailer loyalty network, generating more than 150,000 users 10% of the capital city population. Our partners Currently Translating our enterprise-grade knowledge to advanced marketing solutions for the busy neighborhood merchant. Clover POS: merchants for 1 year Poynt POS: Live for 2 months

28 what is my rewards? Loyalty and Rewards Easy-to-setup-and-run, My Rewards offers а flexible reward program Dollar Rewards. Text Message Campaigns Easy-to-set text message campaigns going to specific segments: Bring back customers at risk, Reward top customers, Send a promo to all. Analytics Merchants gain insights on customer relationships and program performance at a glance.

29 Who is our ideal merchant?

30 Retail Vape Shops love us! Premium Ecigs Why do they prefer My Rewards Regulation Vape shops cannot give free items away. We have the best program for their needs, Reward Dollars Simple workflow Customers register with just a phone number Best value for money Customers love getting money back and respond to the text message campaigns. All this for $39.99/mo. PremiumEcigs is currently using My Rewards as our loyalty program. We have tried several other programs prior to My Rewards. This one is by far the most economical and easy to use. My customers love to receive money back on their purchases. It works! Brings back customers and when I need some sales, I send out a campaign with money off their purchase. Wendy Bivona Premium Ecigs Vape shop

31 Multi-location businesses Why do they prefer My Rewards A common database Customers and points from all business locations are connected into one database High rate of customer registrations The streamlined workflow allows customers registration with just a phone number (no apps or cards required) Effective text message campaigns Customers opt in at the register and text messages bring up to 50% more sales To give a bit of insight, my old program had about a 1 out of 20 customer sign up rate, and I was using a paper card to facilitate loyalty reward. Now, I'm capturing percent of customers across my corporate stores, with a 2/3 text opt in rate, My weekend (text based sales times) are almost double what they were at this point last year. Nick Kunkel Buff City Soap Handmade Bath & Body Products 12 locations using My Rewards

32 Coffee & Bake Shops Why do they love My Rewards It s seamless Customers enter the phone number themselves while the barista is making the coffee, or the barista finds them by name in the list Excellent customer support Our customer success takes an extra mile helping the merchant set up their program, to ensure it would bring the best results I ve been in the business for more than 15 years. I ve tried all loyalty apps in the app market and I like your streamlined simplicity. Leonardo Dolce Salato Pizza & Gelato Authentic Italian food Customers love the rewards Customers come more often, looking for their rewards and love the fact that they don t have to carry a plastic card

33 What makes My Rewards special?

34 It brings more business My Rewards just works! 60% customers enrol in the program 50% loyalty members subscribe for text message marketing 15% more revenue According to a research of 1,000 merchants using My Rewards program 15%-20% sales increase during a campaign

35 Streamlined process Simple rewards Easy-to-set by merchants and easy-to-understand by customers Reward Dollars Merchants set how many cents per $1 spent to be given back as a reward and has control over redeem limits. Customers spent Reward $ as real money My Rewards is extremely user friendly & takes just seconds to sign up new customers during the check-out process. Having previously used a punch-card type reward system, this cuts down on the extra materials to keep on hand & simplifies the process in general, saving both time & money. Sally Buff City Soap - Ocean Springs Handmade Bath & Body Products 12 locations using My Rewards

36 Best value for money $39.99 Starter paid plan with 1,100 SMS included and an SMS package even during the free trial. Our merchants say that our program features are comparable to a $300 program. I left Five Stars because while the little screens are flashy, it s a major overhead expense. $200+ is just too big of a burden for tracking phone numbers and sending a few texts. Your system seems fair priced for what our needs are, while being attached to a cool smart POS system. I ran Five Stars on a cheap POS system, gave my shop a real cheap feel to it. Now my small store looks and feels much more professional. Adrian Patino Ignite Vape & Glass Vape shop

37 How does My Rewards work?

38 12:30 My Rewards (855) REWARD DOLLARS Set how many Reward Dollars your customers get per 1 USD spent. 5 cents per 1 USD spent Merchants typically set 5 cents. OPTIONAL REDEEM LIMITS Upon installation, merchant sets up program for 2 minutes To redeem, customers must have at least 0 Reward Dollars When redeeming, customers can redeem at most 20 Reward Dollars CANCEL SET

39 : CANCEL 0 DONE REWARDS PROFILE Current order total $ Reward $ balance Customers register and redeem rewards with just a phone number Member since 11 Jan 2016 Shopped here 26 times DON T REDEEM NOW REDEEM

40 Please sign here 12:30 CLEAR DONE SUBSCRIBE TO TEXT MESSAGE MARKETING Waiting for customer to sign Opt in for text message marketing at the device with just a signature CANCEL SUBSCRIPTION USER Powered by POYNT

41 Merchant follows program performance and sends text message campaigns from the Dashboard

42 PRICING PLANS BESTSELLER $ 0 $ /m $ /m /m FREE Just opened? Start off on the right foot by building STANDARD Inspire more sales with text message marketing at your fingertips. Track UNLIMITED Add unlimited number of customers to your program and get them to come back and your loyal customer base results in your dashboard shop with text message marketing unlimited non-adjustable adjustable adjustable 1,100 (buy more at $0.02) 1,100 (buy more at $0.02) Reward program Advanced rewarding rules Program members Analytics web Dashboard Customer segmentation Free phone support & consulting Text message campaigns Messages per month

43 Thank you! Lulu Minovska Product Rewards gomyrewards.com